-- Extremely Disappointed and Frustrated…read more I rarely write reviews, but I feel a responsibility to warn other homeowners about my experience with Big George's Pool Care. After a detailed and explicit conversation with the owner about not cleaning the filters on the road (due to HOA rules and the mess it leaves behind for me and my neighbors), they completely disregarded my request and did it anyway. This was not only disrespectful but also a clear violation of our community guidelines--something I made very clear upfront. On top of that, my spa was clogged for over a month, which I had to constantly bring to their attention. The clog caused a severe calcium buildup that destroyed the look of my tile. Instead of taking accountability, the owner brushed it off with, "Calcium builds up over time," and said I would need to pay another companymore to remove it. That's not just poor service--it's negligent. I've lived in my home for 7 years and never had buildup like this. My previous pool service would catch early signs and make recommendations before it got out of hand. Big George's took no such proactive care. Now I'm left with a spa that's downright ugly and embarrassing, and frankly, I feel taken advantage of. What was supposed to be regular pool maintenance turned into a costly headache. This is not professional service. This is a warning to anyone considering Big George's Pool Care: look elsewhere unless you want to clean up after them--literally and financially.

Maybe you're desperate for good pool care as so many are in SE LV but this isn't it. It COULD be…read morebut it's not. Website is idealism not reality. As other reviewers said, new customers think you found a keeper, but soon service deteriorates. Zach, Billy, Darren are great; the owner, Adam, is pool-knowledgeable but poor business growth planning brings on new customers at expense of losing old. After awhile, when you have a problem, Adam is busy going to potential new customers the 'cute dog' theme trucks attract and his guys are limited in what they can do and time they can spend just when you need your pool sparkling / working. I rarely write reviews. Be warned.

Priority Pool Service, formerly Tiger Shark Pool Service, has been outstanding. Their staff is…read moreprofessional, friendly, knowledgeable, and dependable. Their pricing is fair and honest, and we have never been disappointed with the quality of their service. Several of our neighbors have started using them as well after seeing the results, and everyone has been very happy. If you're looking for a reliable pool service, save yourself the time and frustration and have them come out for a quote. I think you'll find their pricing to be fair, affordable, and completely transparent. One thing I especially appreciate is that they don't leave your pool pump running for eight hours a day to make their job easier and increase your electricity bill. They do the job the right way and genuinely look out for their customers. I highly recommend Priority Pool Service to anyone looking for honest, dependable, high quality pool service.

We've used Priority Pools since our brand-new pool was completed three years ago, and the…read moreexperience has been extremely disappointing. In that time: * The heater has failed twice (and is currently not working again) * The chlorinator has been replaced * The pool lights have been replaced twice * The silver quartz finish already looks stained and bleached Maybe some of this is poor Hayward Industries equipment, but it's hard to know because the service tech changes constantly -- about every 6 weeks -- so there's zero accountability or continuity. This is a saltwater pool, yet instead of properly diagnosing or maintaining the chlorinator system, they routinely dump gallons of liquid chlorine into the pool every week. Actual "service" often feels limited to: * Emptying the leaf basket * Lightly brushing the pool * Adding chemicals And nearly everything beyond that becomes an extra charge: * Chemicals? Extra. * Filter cleaning? Extra. * Repairs? Extra. * Someone coming out because the system they maintain stopped working? Extra. Worse, many of the techs seemed unfamiliar with how the equipment even operates, making service calls frustrating and unproductive. What really bothered me was adding up the actual cost over three years. Once you include all the side charges, repair calls, chemical add-ons, and maintenance fees, the true cost is easily several times higher than the advertised "weekly service" price. The marketing and online reputation look polished, but our real-world experience has been expensive, inconsistent, and lacking accountability.

Worst service ever, he will take you to court on things. He says he did for you and couldn't even…read morefix causes more things to break. If you have a ton of money to waste. And a lot of time to waste because this dude is a scammer that takes people to small claims court.

Scott does amazing work!! My pool was not at all good, but he came in and made it great! He…read morerecommends what needs to be done and when given the ok, he gets straight to work! I highly recommend his services to anyone!! His prices are also the best in town!! He has replaced filters, wheels, basket, almost everything! Thank you Scott!!

Poolstar has been wonderful. I've used them for several years now and they have been reliable…read morewith great communication. Recently my home was flooded and we lost almost everything. I knew with PoolStar servicing my pool, at least I didn't have to worry about my pool while we put our house back together. Thank you Cody and Andy for a great job.

We have used this company for over a year & highly recommend them. They come on time every week,…read moreand have done a great job keeping our pool clean and running properly. They are honest and respond quickly if there is ever an issue.

I've had Aqua Pro Care for a few months now, so I can attest to several months of service:…read more 1) GREAT COMMUNICATION- if he doesn't answer outright (and he often does!), Martin returns phone calls almost immediately. He texts in advance of arrival, and answers all of my questions throughly 2) RESPONSIBLE- My #1 ask is to be an early early pool clean. I work from home and the hubbub of someone in the backyard freaks my dogs out, so it's good to get all of the excitement over before my workday begins. Martin and his staff (shout-out to the WONDERFUL Jordan Gonzalez!!) accommodate this SO WELL, and I'm just tickled to see them out there first thing Monday... THANK YOU THANK YOU you guys, you make my week start out perfectly1 3) HONEST- I didn't realize that I was accidentally overpaying (if you pay via Zelle as opposed to credit card you get a little discount) and Martin caught my mistake and made it right. I SO APPRECIATE that! 4) TRUE PROs- Martin caught a little leak from our filter tank when he first began service (my previous pool guy, who ghosted his entire client base for weeks when he hurredly moved out of town and didn't tell anyone), must've been ignoring it!). Martin patiently problem-solved with my husband, and took his time to consider the most economically conservative way of addressing the issue... resulting in a perfect fix that was mostly free! (just needed some lubricant!) Now... it seems every.single.time I write a review for a Las Vegas pool service, they wind up ghosting me, moving out of town, divorcing their wives and giving up the business... Aqua Pro Pool Care.. please please, I beg you, HANG IN THERE for the long haul with me! I want you forever! :)

Martin totally produced what he promised. He was professional and thorough! I'm looking forward to…read morethe results he gets in my pool with no worries.

They came out on a saturday to get my pool up to snuff. Have been here weekly and do a great job…read more Price is good as well, compared to others on yelp. I would highly recommend them!!

My pool and tiles were cleaned and it looks brand new! They do a great job for the price.read more

Jason is the best and provides excellent work and service for a very reasonable price. He shows up…read moreon time. He is honest and always gives me the best and most cost-effective advice for my pool. I completely trust him.

I started Beat the Heat Pool Service with an extremely green pool. After several weeks, the pool…read moreis much better. They are on a pace and direction to give me a crystal clear pool in a couple of weeks.