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Southern Shores Pool Co

4.6 (10 reviews)
Closed • Closed

Services - Southern Shores Pool Co

Pool maintenance

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2 years ago

Been using Southern Shores for over 15 years now... Best testimonial I can give... Awesome service (and response when needed).

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3 years ago

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5 years ago

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5 years ago

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6 years ago

Besides doing a great weekly cleaning of our pool, they replaced our failed motor within a day. Technician was fast and effective.

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4 years ago

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5 years ago

Weekly service - professional, trustworthy, efficient, conscientious, and do a great job.

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6 years ago

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8 years ago

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9 years ago

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Priority Pool Service

Priority Pool Service

4.8
(292 reviews)
•$

We had GIO come to our pool today for a service call...very knowledgeable and fixed everything to…read morehow it SHOULD be working!!! I would highly recommend them!!! M.I. After GIO serviced the pool equipment, LUIZ came after to make our pool sparkling and clean. Very Happy! M.I.

We've used Priority Pools since our brand-new pool was completed three years ago, and the…read moreexperience has been extremely disappointing. In that time: * The heater has failed twice (and is currently not working again) * The chlorinator has been replaced * The pool lights have been replaced twice * The silver quartz finish already looks stained and bleached Maybe some of this is poor Hayward Industries equipment, but it's hard to know because the service tech changes constantly -- about every 6 weeks -- so there's zero accountability or continuity. This is a saltwater pool, yet instead of properly diagnosing or maintaining the chlorinator system, they routinely dump gallons of liquid chlorine into the pool every week. Actual "service" often feels limited to: * Emptying the leaf basket * Lightly brushing the pool * Adding chemicals And nearly everything beyond that becomes an extra charge: * Chemicals? Extra. * Filter cleaning? Extra. * Repairs? Extra. * Someone coming out because the system they maintain stopped working? Extra. Worse, many of the techs seemed unfamiliar with how the equipment even operates, making service calls frustrating and unproductive. What really bothered me was adding up the actual cost over three years. Once you include all the side charges, repair calls, chemical add-ons, and maintenance fees, the true cost is easily several times higher than the advertised "weekly service" price. The marketing and online reputation look polished, but our real-world experience has been expensive, inconsistent, and lacking accountability.

Southern Shores Pool Co - poolcleaners - Updated June 2026

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