We recently moved into one of the neighborhoods adjacent to Fairbanks Ranch. Our new home didn't…read morehave any whole-house water filtration, and a friend from the Rancho Santa Fe area highly recommended Ethical H2O's Inspire whole-house filtration and salt-free conditioning system. Looking back, we're really glad we took their recommendation. OUR WATER: Our home is served by the Olivenhain Municipal Water District, which is known for having very hard water. Scale buildup is a challenge. OUR SALES EXPERIENCE: What impressed us first was the sales experience. Ariane took the time to educate us on the differences between water conditioners and water softeners, answer all of our questions, and explain the different product options without any pressure. She walked us through the pros and cons of each system and emphasized that the best choice depended on what we wanted from our water treatment system. We never felt like we were being sold something--just educated so we could make the best decision for our home. WHY WE CHOSE INSPIRE: We chose the Inspire system because we wanted a salt-free, low-maintenance solution. One of the biggest selling points for us was its expected service life. Ethical H2O explained that the filter media has an expected lifespan of about seven years before it needs to be changed out. Because we installed the system through them, Ethical H2O will also reach out when the time comes to test the filter media and determine whether it needs replacement. We especially appreciated that the system uses well-established, widely respected components, including a Clack control valve and Pentair tank. That gave us confidence that the equipment should last and that replacement parts and service would be readily available if they were ever needed. At our previous home, we had a citrus-based NuvoH2O Manor Trio system. While it worked reasonably well, it required replacing the cartridges every 6 to 9 months. We wanted a solution that required much less ongoing maintenance. OUR RESULTS: The system has been fantastic. The biggest surprise has been our electric kettle. Before the installation, we would start seeing scale buildup within a day or two, even when using tap water filtered through a PUR pitcher. It's now been over a week of using the kettle multiple times a day, and there's barely a hint of scale. Based on our experience so far, it's performing even better than the NuvoH2O system we had in our previous home. It's also reassuring to know that we're not only reducing scale but also filtering out chlorine and other contaminants throughout the house. We also appreciate having filtered water available from every faucet in the house instead of only from a single drinking-water tap, so we didn't need to do anything special for the refrigerator water line. OUR INSTALLATION EXPERIENCE: The installation was smooth, professional, and very clean. Ethical H2O works with a recommended plumber, but they also welcome customers to use their own plumber if they prefer. We decided to go with their recommendation, Chris Erbs Plumbing, and we're glad we did. The installation included connecting the Inspire system to our home's main water line and routing the regeneration drain to our existing sewer cleanout. Everything looked neat and professionally done. The plumbers completed the system's initial regeneration cycle, then took the time to walk us through its operation and maintenance before they left. Since they were already going to be on site, we also arranged directly with Chris Erbs Plumbing ahead of time to replace our water heater during the same visit. Being able to complete both projects in a single appointment made the entire process even more convenient. OUR RECOMMENDATION: If you're considering a whole-house water filtration system, I'd definitely recommend talking with Ethical H2O. Ariane made the selection process easy by helping us understand our options instead of trying to sell us the most expensive system, and Chris Erbs Plumbing did an outstanding job with the installation. The combination of knowledgeable guidance, quality equipment, and professional installation made the entire experience well worth the investment.

Working with Ariane and her team was a delight. She was knowledgeable and responsive from the…read morestart. She answered all our questions, even when we asked them twice! The install was seamless and her install team was fantastic. We are thrilled with our new whole house system and our RO system as well. I highly recommend Ethical H2O.

I needed to change filters for reverse osmosis and Liz from Filtercon technologies contacted me…read morewith a few questions and pictures, got a very reasonable code with an appointment which was speedy professional service! Then when the technician Daniel came , he was so pleasant , polite, friendly, professional and helpful that impressed me even more so he changed our R. O. Filters and also helped me with my instant hot water to take pictures and serial number to get it fixed . I had a knee replacement surgery and I couldn't get under the sink to do that so I congrats the owner to have Daniel on his team! His kindness would never be forgotten and very much appreciated.

Filtercon Technologies was great to work with. Daniel came out to inspect my water softener and…read moreeven completed a full water test on my home at no charge. He was extremely informative, friendly, and professional throughout the entire visit. He was also the only company that didn't try to push a brand-new system on me, which I really appreciated. I'd definitely recommend them and will be using them again in the future.

For a long time, living in San Diego I was drinking water right from the faucet, but every year I…read morenotice that the quality of the water is getting worse. At a certain point I decided to install a filtration system in my house. I did a research on my own on the internet. The chosen Purification Systems was Reverse Osmosis. I called many companies for a quote, some of them did not answer the phone or E-mail, rest of the companies (I think) just overpriced the Drinking Water System and installation. I found Waterlow Company on Yelp (with no reviews) and I decided to contact them. When I checked the Waterlow website, I was pleasantly surprised to find hundreds of water treatment systems (ranging from Water Softeners to water coolers). I chose the system which suited all my requirements and requested the quote. I was surprised to find out that the quote was 30-70% lower in comparison with other companies. The same day I made an appointment for installation, but they were booked for 3 days (it is understandable as they offer the lowest price in San Diego ). They arrived for installation in 3 days. It took 2.5 hours including drilling the granite countertop and connection of the refrigerator. The installation was made by Eugene - he was very polite and professional during the work, he answered all my questions. At the end I can say: It was a very good experience with Waterlow Company. And I am so happy to have drinking water from my own Filtration System.

WPS has been servicing my water filtration system in both of my houses for years. I highly…read morerecommend both their product and service. I own a daycare and I use a lot of water for making baby formula. I trust the quality. My toddlers love the taste of the water and enjoy sipping it throughout the day. It keeps them well hydrated. The technician is the most professional I've experienced at maintaining my water system. Everything is reasonably priced too. Don't go elsewhere!! WPS offers you a great experience in every way!! Love it--

I can't say enough about Element pros! Great company with excellent customer service. Not only did…read morethey install a whole house water filtration system they've also installed a DI water system and storage tank for my detailing business. Whatever your water needs are these guys can take care of you. Their products are also the best in the business. I've already referred a few of my friends to them and if you're looking for a quality system and company that stands behind their work, these guys will take care of you.

This was a great experience. Everyone was professional and courteous and did a wonderful job. Very…read morehappy with the product.

I did a lot of research before choosing a company to install a new water softener and RO. Jaye from…read moreAll Cities was incredibly professional, honest, and kind during all of my quesitons over email. No pushy sales visits or calls. Their prices were competitive and scheduling was easy. Eddie came out to do the install and was super nice! We are quite happy. My hair already feels softer from the softener, the water is delicious from the kitchen sink thanks to the RO, and hopefully our appliances will last longer.

We had All Cities Water replace a Puragain water filter system that we had installed in 2022. The…read moreoriginal system did not address the hard water issue that we have been having and it continually clogged up, requiring routine (expensive) maintenance to replace the filters. All Cities did an excellent job of explaining the options and going through how a salt-based hybrid softener system would provide the water quality we were hoping to achieve. I asked a ton of questions, all of which were quickly and thoroughly answered. There was no attempt to upsell us or talk us into anything. It was a very low-pressure engagement that made everything much simpler. We ended up going with a hybrid salt system that uses carbon and sodium chloride to condition the water (it can also use potassium chloride but the cost of that is prohibitive at this time). The installation went very smoothly. We were told it would take about 4 hours to remove the old system, install the new one and run a drain line across the garage to the sink. That is almost exactly what it took and the installer was very professional and easy-going. We are very pleased with the system thus far and I would highly recommend All Cities Water Treatment as a great option for anyone interested.

We wanted to replace our 20 yr old Halo water filtration unit because we installed 2 new bathrooms…read moreand found that the hard water scale was leaving spots on the brand new bathroom fixtures and counters, even though we were meticulously cleaning with squeegees and microfiber cloths. We did extensive research and knew that we wanted a maintenance-free, whole house water filtration system. No adding salt, no replacing filters, no multiple tanks in your garage, etc. Molly from Superior Water was so friendly and informative on the Waterboy filtration system, explaining the history of this family-owned business, the longevity of their many of their happy employees, and the construction of the Waterboy units, made in San Diego. The installation was super quick and efficient, led by the expert Rowan and his buddy - the two of them were so synchronized, it was impressive to watch. They had the old Halo unit removed and the Waterboy installed in about a half-hour! The Waterboy has an automatic, scheduled, weekly clean-out, and they took the time to extend the run-off water to sprinkle the drier sections of our lawn and garden. Molly tested the filtered water, confirming that the Waterboy was filtering out the chlorine. There are still minerals in the water, but they easily swipe off with a finger. We feel more confident that our quality bath fixtures from Ferguson Home and California Faucet will have a nice long life with Waterboy. Yes, we recommend Superior Water, it was such an easy decision.

Great company! We've been using their water filter system for ten years. Recently just got a new…read moreone. Everyone seems so nice and friendly every time I call. Our water tastes good.

As anyone can guess, losing hot water in your house is a serious matter. The situation is…read moreaggavated when your water heater on the fritz is less than one-year-old! My family faced this situation and I contacted Quick Water Heater for help via Yelp. Within seconds (yes, seconds) Camille reached out to me (on a Sunday) and heard my dilemma. She walked me through their (very intuitive) website and explained the process for me. After agreeing to have a technician visit my home to assess the situation and provide a more accurate estimate, I waited for the next day. My appt was set for 1400 hrs but Erick contacted me asking if I could accommodate his visit earlier, which I welcomed with gusto. By 10AM he was taking a look at my dead appliance. Erick took a look and the mystery of the broken 1-yr-old water heater was resolved. My pressure modulator was dead, so the 150PSI streaming through my house killed the water heater. Erick replaced my water heater, the water pressure modulator and also replaced my main line shut-off valve, which was done as well. Through the process, Erick patiently explained not only WHAT he was doing, but WHY he was doing it. His technical knowledge was impressive and it was only matched by his affable demeanor. Camille and Erick represented Quick Water Heater extremely well. The Dream Team for any service provider. I will add myself to the long list of impressed customers. Well done!

Highly recommend this team! Ben squeezed us into his schedule to make sure our hot water was back…read moreup and running the same day parts arrived. I am so grateful for their expertise and professionalism and will be sure to use them for any future needs!

We've used Quick Water Heater & Filtration Company twice now and have been very happy both times…read more Our first install was back in 2019 with Gregg and Jacob, and everything went smoothly. This time around, our Rheem water heater failed before reaching even 7 years, despite having a 12‑year warranty. Even though Quick is closed on weekends, Brandon texted me and set us up first thing Monday morning. Ben (sales) was extremely helpful, walked me through all the options, and made a genuine effort to get Rheem to honor the warranty. Unfortunately, Rheem couldn't provide a replacement and instead offered fair market compensation (still TBD). Not thrilled with Rheem, but Ben handled the situation professionally and kept me informed throughout. We ultimately went with a Bradford White, and Sammy installed it the same day. His work was excellent--professional, efficient, and spotless cleanup. The Bradford White + installation was very reasonable and very surprisingly comparable to my prior installation. Very impressed with Quick's responsiveness, professionalism, and ability to turn everything around in a single day. Highly recommend them.

Really dislike giving low star reviews. This is an established company. We enjoyed working with…read morethem in the past. Higher in pricing, but we used to praise their customer service. We are loyal to our vendors/contractors as great workmanship is not always easy to come by. In the past Jacob, Erik, and others on the team were always professional, prompt, down to earth-- and all experts. They installed our 3 water heaters from them and a whole house filtration system. We have recommended them to our neighbors as well. Had the most uncomfortable conversation with owner Brandon who we've never interacted with in the past. Shockingly rude. I even said, "sounds like I caught you at a bad time" - yikes. A top contender for most negative and weird vibes from a sales/client interaction. This call happened after a slightly frustrating visit with Ben who admitted he only has 1 year of experience and was trying to keep up as best as he could. He was actively trying to learn on the spot. He was honest which I commend. Ben left saying he needs an actual technician present along with the owner's help to develop a more solid option and plan to move forward. Not a problem at all. It must be frustrating being an expert in your field having to speak about the same products and concepts with home owners who are relearning different/new systems on the fly. But if customer service is not your forte, stick to delegating and take hospitality courses so your loyal customers don't feel like they have to be apologetic for having questions on a $11k quote. Sadly, a "could have been better" 2/5 star experience, wish we could stick with them. Pro tip, maybe ask to exclusively interface with the seasoned members of their crew with 5+ years of experience so you avoid any negativity and can actually get the work you need done.