Kyle is great and really knows all about water systems. He came out, evaluated our systems, tested the water, let us know it would last about 2 more years and gave us recommendations for future units as well as a budgetary cost. CONCLUSION: I Highly Recommend this company! read more

I got their unit installed about 6 years ago. Worked fine. There was a glitch recently. The system was not softening the water. I had to go thru Hague Water Chula Vista. They over charged me. Technician visit is 159$ The component which they replaced was about 200$ to 250$ per ChatGPT. I actually wanted to install some more units from these folks. The guy in charge was ruthless. In all, he charged me close to 600$. I will not do business with these guys anymore. I feel ripped off read more

The people here are so friendly and helpful. They gave great info and quickly. When an opening happened last minute they squeezed me in. Thank you Leanne, I'm so thankful for everything. The men installing the RO unit were professional, polite, quick, efficient and did great work. I highly recommend them. Thank you Ed & someone who they called the big boss. They cut through a brand new quartz counter with no issues. I was so worried but they did an amazing job. read more

Amazing service from a professional, friendly company.. We appreciated the menu of options we were given to fix our aging and leaking water filtration system. From the initial walkthrough and quote to the quick, efficient, on-time installation the day of, we were very pleased with every part of this service. Hague patiently went through this with us and assured us all our questions would be answered before we started. A++++++ Definitely recommend! read more

Great service, great company and great product. Not much more you can ask for. Hague Quality Water provided a very reasonable quote and Brett was very knowledgeable with the process and all items in his inventory. We went with one of their smaller water softener's, mainly due to the limited space, but we have not been disappointed. Also, something that is hard to explain, but there definitely is a different feel to the water when showering. I feel like a better man after I shower. Gives me great confidence and a better perspective on life. Best thing since The Clapper. The water filtration system has also been superb. The taste and convenience of having filtered water on hand makes it hard going forward without a water filtration system. I highly recommend and have recommended Hague Quality Water to many of my friends. Go with Hague Quality Water, It'll be one of the best decision you've made in your life. read more

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Came out for an estimate for an water softener install and was great! A little much on the upsell but I picked what I wanted, scheduled for an install. The day of was great, very fast install. They provided the slab and installed an outlet on the outside of a house to put the water softener on it while also rerouting some external piping. They even put in a spout above the water main which helped out. They walked me through how to use and maintain the system outside. It's only week 1 but I can feel the difference with the soft water already. read more

My plumber recommended Hague and glad he did. Maybe the easiest transaction I've had, one phone call to Bert and it was installed the next day. Kinda seems pricey at first, but it's an all inclusive price that included an upgraded higher-pressure spout (about $250 online just for the spout.) I had bad experience with reverse osmosis (RO) systems in the past, I think everybody did, cheap thin tubing that always developed costly leaks under the sink. Not any more, and not with Hague's system, they promised me; they use the thick blue tubing rated to plumb whole houses with. I asked Bert to please send out the best technician and boy did he ever. Brett was maybe the best, friendliest, and most knowledgeable installer I've ever met (and I used to work in the home improvement industry.) He's been putting these in for literally decades, and it shows. He even drilled a hole in our granite countertop, no extra charge. Everything was explained, why I received the model 3500 (instead of the 6500 I saw on their site and ordered.) Apparently, it's been improved! (A bit confusing, they may want to pick a higher model number than the previous, if improved.) We've been buying expensive alkaline water at the store and humping the cases up the stairs. Our backs just couldn't take it anymore, so called Hager! Alkaline water is supposed to be healthier (who knows?) and it costs about triple regular bottled water. When I asked Brett about this he said no problem, he can put in an alkaline filter included in the price. Really? There is a slight sacrifice on taste, so Brett even said try it and if I wanted, he could come back out and put in a two- control spout and pick from alkaline and regular RO water! Just have to buy the double control spout, which isn't cheap. Still deciding, leaning toward doing this. My only room for improvement would to have been given the price for this upgrade up front, and not have to special order the spout, have one on the truck. I would have said yes. It's so liberating knowing our drinking water issues are solved. Call Hager Water Systems today, end your water worries and stop using plastic bottles. The birds and fish will thank you! read more

Hague Quality Water - Nice spout with great water flow! - Water Purification Services Near Me - Ramona, California

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Best water softener and reliable services. Also cleaned up some of the older pipes making the plumbing more reliable.

Jordan, the technician that came to our house is awesome! He was polite, professional and extremely thorough. I felt very confident that he was knowledgeable and prepared with all necessary parts and equipment. I also appreciated that he didn't try to sell me a bunch of stuff I didn't need. Thank you Hague Quality Water for always taking care of our water needs and making sure that we have the best tasting water available!! read more

Be weary, although the work performed, knowledge of the work needed, and the response times are above average, the Upsell pressure to overpay by 50% or more, an additional item needed that may be found during the service call, is difficult to accept. Also, fixing the problem and not doing a complete check of the system in which it is working with, is also unacceptable. Make sure you direct the service technician to check the job A-Z before signing off on the completion of the job. It may save you time later when you have to troubleshoot a problem when it could've been found during the job that you hired Hague and Quality Water to complete. 3.17.2022, Update to help the owner of Hague with the details on the service his business performed since a VM left for him to contact me was not returned. I was charged $255 for a part that would cost $120, if I had purchased it myself, such as from a local hardware store or plumbing supply warehouse. When I asked why so much, I was told, that's just the price of the part. I stated I didn't appreciate the upsell but it appears the emphatic nature of twice telling me the importance of changing it forces me to accept the price and have it done. The technician apparently could not adjust the old part to within the standard psi requirements, although I never saw the technician try to do this. 60 seconds later, anew part was installed. Secondly, testing after repairs were made was incomplete because of residual buildup on a float from the the solvent used inside the machine needed to be cleaned out and the water flow sensor no longer works, which prevents normal and required operation from happening. Points I should have been informed before assuming all was working correctly. I believe in part, the importance of using only the 30 minutes allowed to finish the service call so that an appointment in San Diego can be made, did not allow for a complete system check to be completed, and or, it's not common any more for a complete check of something before advising all is working properly. I did a troubleshot of the problems and after I made the necessary repairs all is working as it should. I stand by my initial review. I will be taking my business as well as referrals and commercial business needs to another source in the future. read more

Always impressed with Hague service. Dominick came out today and checked the system, not only did he arrive early for my appointment but he noticed a failing part which was under warranty, and proactively changed it out. I had been having an issue with salt bridging in the tank and he explained how that happens and filled the tank with more salt without charging. He also verified all the system settings and fully tested for correct operation. Keep up the good work guys, very happy. read more

Friendly, professional, efficient. Huge help to us addressing high iron content in our water. Highly recommend!

Great group of guys, very helpful and insightful for all you water needs. Definitely recommend you give them a call. Need help, they will do you right. read more

Two young techs sent out. One very green. Said nothing. Other seems to know the basics. Real talent is owner, Bert. Not sure if he works in field anymore. My water softner was quite old, so bought same design, but smart model, and installed myself as it fit plumbing perfectly. read more

Excellent service and knowledgeable staff. They performed a water quality test and scheduled install of my RO filter promptly. I highly recommend Hague for your home water quality needs. read more

Never make a mistake of calling this business. Get another company. Spare yourself the trouble. And if you are ever forced to call them because nobody else has any availability, make sure you record your conversations, get everything in writing or you will be stucked with a bill that you did not ask for. They are very dishonest especially their owner, Bert Lynn Huff. Please be smart about this and try to save your money. Buyer beware! read more

First off let me start by saying these guys deserve 5 rows of 5 stars. Bert, Bret and Jordan should call themselves THE DREAM TEAM. Professional, Excellence, Prompt, Thorough AWESOME people who turned a bad experience in to a dream come true. Provided us a system 10 times better for almost half the cost of what Fidelis offered. Please, ANYONE needing a whole home water filtration, check out Hague first. I guarantee you wont get a better deal or service anywhere else. read more

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Hague Water and Leanne in particular did an amazing job expiditing my rush job and helping two families get into new homes. Testing that can take 35-48hrs was done very quickly for us as Leanne was aware we needed results asap. I felt very confident Leanne would do her best for us as she was very helpful and empathetic which made me feel like Hague was really on my team! Very happy with my experience at Hague and Leanne is a great representation of your company and brand. Thank you Hague Quality Water! read more

Bert and Jordan really helped us out. The service fee of ~$150 is a bit pricey but worth it. Their expertise and helpfulness can not be questioned. read more

I purchased a Hague water softener in 2013. Though it was more expensive than other equivalent units, I liked the company's 10-year warranty. In 2022 I requested a service call because water was collecting in the brine tank, salt was not being used up and my water was no longer soft. The franchise owner, Mr. Bert Hufff performed this service call. After a very cursory evaluation -- during which he "rebooted" the controller by unplugging and replugging it in (but did not check the my watter's hardness or disassemble of the unit to inspect it's moveable parts) -- he told me that excess water in the tank was "normal" and that the unit was working fine. I accepted this assessment at the time and paid the ~$129 service charge. However, after 9 more months of living with "hard" water (which I confirmed with a simple Home Depot test kit), I requested another service call. This time the technician disassembled my unit determined that several gaskets were worn out preventing water from cycling properly through the brine tank. The quote to replace the defective part(s) was ~$600 (not recommended because my unit was old and now out of warranty) v. $3,850 for a new, equivalent Hague softener. I declined both options, but again had to pay for the sevice call (now increased to $158). Although I can't prove it, I wonder if Mr. Huff pronounced my unit "fit" in 2022 when it was 9 years old, so that Hague wouldn't have to repair or replace it under their warranty. Whether that's the case or not, what is perfectly clear is that Hague water softeners (which have plastic parts and rubber gaskets) are no better -- regardless of what the company claims -- than other similarly constructed, warrantied and way less expensive exchange softeners available from big box home improvement stores or other local sources. My bad for being trusting and gullible. There's no need for anyone reading this review to duplicate my error by buying a Hague water softener. read more

I reached out to Brett to help install the 3rd party RO system and he did an excellent job. He also mentioned that they manufacture water softening system. I did give them a try and they came and installed the whole house water softening system. The installation was clean and they do offer 25 year full warranty. They have one of the best water softening systems on the market. read more

Hague Quality Water - Water Purification Services Near Me - Ramona, California

I purchased my house 8 years ago and it had a water softener already installed. I have just been adding salt to it for 8 years with no idea if it's actually working properly. I recently killed my 3rd hot water heater and decided it might be a good idea to get it checked out ;) Brett came out and thoroughly checked over everything. I am also on well so he tested my water for me and even explained everything in detail. Bert also came back out for a follow up to help me reprogram my unit! Absolutely amazing company! Don't hesitate to call them with any water issues. read more

We bought a Hague soft water system just a few months ago and we love it. Brett came to our home and helped us pick the perfect system for us! It was installed just a few days later! Great install! No issues! We were impressed from start to finish! Thanks Bert and Brett!! read more

So we did a water test from a local hardware store. A salesman came out and did the water test. We are on a well. So, as we knew, our water needed a bit of help. He sold us a system. My husband calls and says we also want our 15 horses to have purified water. We got a bit of flack for that, but they came up with another system. Another 500. They come Out to install and the installer said no, we need the next level. Another 1000. The installer comes out and says the system is fine, but... we need this one bigger unit, 3000!!!!! My husband calls around and Bert comes out. He says he specializes in well water. My husband actually shows him our contract with the other company!! Ugggg Long story short, today we had a water system installed big enough for 15 people and 15 horses. Now Bert knee what we we had been sold and they amount we were paying. He could have jacked up the price, and we would have not known. But he did not. We paid 1/3rd what the other company was going to charge!!! 1/3rd!!!! Very nice, clean, respectful family owned company. Love these Guys!!!!! read more

Bert, Brett, and Jordan were phenomenal from beginning to end. They were extremely patient with us for asking many questions. Most importantly, they are transparent. Everything was explained to us including how they would troubleshoot and fix our problem. The cost was reasonable and they explained the itemized invoice to us at the beginning including possible increases in the cost if certain issues were encountered. There were no surprises and everything they said was upheld. We appreciated the honesty and integrity of their work. They are very friendly and happy to talk and explain. We did not feel they were rushing to complete the job; rather they took the necessary time to get the job done right! We are extremely satisfied customers and would only recommend Hague Quality Water from now on after our poor experience with Rayne Water. read more

Hague is a wonderful family owned business that is quick to respond, incredibly informative and helpful. They genuinely care about you, your home and your water quality. I would absolutely recommend Hague to anyone that needed help with their water filtration services. Thank you so much Hague for giving us drinkable water!!! read more

Hague was awesomely responsive to help "right the ship" of my water conditioning system. 5 Stars Easy!

Hague came out and spent less than 5 minutes and said the the water softener was shot. It would cost more to repair it than a new one and charged $95.00 for service charge. Did not even put the top on the water conditioner when he left. He said it would be $1500.00 to sell us a new one. All he did was listen to the unit for less than a minute. Would not use this company under any circumstances. read more