I paid for an event hosted by The Yarn Store Boutique (why is it a "Store Boutique" anyway? That's…read morenot a thing). This event, advertised as Dumpling Night at a local restaurant, left me feeling deeply uncomfortable, embarrassed, and disappointed. Even my guest was made to feel so awkward, she left after only four minutes. To start: There was no welcome, no posted schedule, and no signage to identify seating or class tables. But a random person (whom I can only assume was the event organizer and/or owner of The Yarn Shop Boutique Store Mart Shoppe Market) approached to let us know we were "at the wrong table." I'm not sure how we were supposed to know that, but we were instructed to sit at a different table, which had limited options for our party of three. The organizer hummed in disapproval at US, sighing and saying, "I guess it's OK that you sit here." The seating situation was unpleasant: we were crammed in so tightly there was barely room to get to the buffet, let alone have working space for a hands-on class. The tables were laid out ineffectively, leaving wasted space near the walls. It's clear the restaurant doesn't have event management experience (and I hope it's clear by this review that I actually DO). The poor waiters, when they were visible, were clearly overwhelmed and struggling with the onslaught of customers shouting drink orders at them haphazardly, and it was obvious that the restaurant itself has poor management. My third guest had arrived with my friend and me, but left within minutes due to the judgmental stares directed at her visible tattoos from other guests. The buffet was laid out and the roll-top chafing dish lids were open, but when I got a plate and started to get food, another woman (I later found out she was the restaurant owner) loudly informed me that "it wasn't time to eat yet." I've been to plenty of other events; generally when the lids are up, then it should be open season for buffet. If your restaurant cannot figure out how to roll the lids down to keep the food warm and fresh before serving time, then maybe remove the stack of plates until it IS time to eat. Moments later, I glanced around and noticed a few other guests already eating. I guess I wasn't special enough, and that kind of selective enforcement feels pretty bad when you've paid to be there. After I sat back down from that embarrassing moment, the same woman (the owner) reached over and grabbed the glass of water that had just been placed in front of me, asking "you're not drinking water, right?" as she moved away from me, my glass in her hand. I watched her gift my water to another person. Ma'am, I am not a data center; my water would have been ecologically and ethically consumed. The knitting class was advertised as beginner-friendly but it was not. The paper instructions were written for intermediate+ students. The teachers were given a quick introduction but spent the "class" just socializing with people they already knew so I felt like I was not receiving the guidance and instruction I had paid for. Later, a stranger sat down near my friend and, without so much as a hello, began criticizing her technique. Thick oil from her food dripping down her chin, the stranger watched my friend (who is a knitting beginner) and made biting comments about her skill until we got up and left. Of course this wasn't the fault of the organizers or the restaurant, but this is a review of the entire experience that left me feeling like an unwelcome crasher at an invite-only VIP event, instead of an actual paying customer. The food was tasteless and bland, and didn't match the Asian theme implied by the event organizers. While I'm on the subject of decor: the restaurant's walls feature artwork depicting what I assume are portraits of customers - except that every woman drawn has comically exaggerated breasts. I would guess no fewer than 50 portraits painted on the walls, and 50 sets of large breasts dripping onto their cartoon dinner tables. I mention this only because it made for an interesting backdrop to the surprise group prayer that kicked off the event. A performative mandatory prayer at a public and paid-for event. In the name of the Father, the Son, and the holy breasts, I guess. I wanted a fun, welcoming, beginner crafting night with a chance to make friends and learn about a potential new hobby. What I got was disorganization, apparent favoritism, no instruction, and an exclusionary environment. I won't be back to either the yarn store or this particular restaurant. Amen.

I almost always stop by this yarn store when I visit my parents in Spring. Doris is helpful,…read moreknowledgeable, and kind. I end up drooling over so many beautiful projects in this shop! And of course, I end up purchasing the yarn and pattern to make something. Love this store and would recommend! Lots of variety in needles, hooks, and yarn, and price points for every shopper.

We ordered online for grab and go. Checked the merch and one item looked bigger than we had…read morethought from the pics. A worker came by and asked if they messed up and I said no it just looks bigger than we had thought. "Well that's what you ordered". Dang. I gave her the c'mon Karen look and she quickly changed her attitude and said we could return it if we wanted.

I sent a Mother's Day ups gift to this Michaels. I showed up a few minutes late but the door was…read moreunlocked so I walked in. I immediately started hearing it from the manager I wish I remembered her name. She immediately threatened me that she should call the cops on me and was generally unpleasant. I explained that this was the only day I could pick it up before Sunday and traveled a long way to get there. She eventually gave me the package after giving me a mouthful which took her not even a minute to get from the cabinet. I appreciate that she finally gave it to me but definitely don't appreciate the grief I received to get it. Nice goes a long way and she was far, very far from nice and a horrible ambassador for your company.

I called the store last week looking for Cascade 220 and Rowan Felted Tweed DK. I was told they…read morecarried one of them and that someone could help me find a substitute for the other. I appreciated the offer because while I've learned - and am still learning - about yarn substitution, it's still one of those tasks I'd rather get expert-level help with. So yesterday I swung by in-person to ask about the yarns. I made sure to paste ALL the yarn and needle info from my knitting instructions on my phone to show whoever was going to help me. There was a class going on and only one person was available to help (although she looked busy preparing something for the class while standing at a counter). I first asked for Cascade 220. The staffer wasn't sure of that particular line, so she asked for the weight. The yarn thickness category designated by the Craft Yarn Council (CYC) was the LAST thing on my mind. I'm not a vintage-only knitter or anything, and I dare call myself a prolific maker, but I'd say only half of the patterns I've used since I started knitting in the 1990s include the CYC's yarn weight standards' symbol: an illustrated yarn skein with its CYC category number. I'm more used to seeing it on actual yarn labels, so it's not my habit to note it when looking for yarn in-person. Also, no one asked me for the CYC weight when I called last week; we were all on the same wavelength during that call. So, I told the staffer the GRAM weight of the skein, and the conversation immediately shifted. As nice as this staffer was, she walked me over to a wall of yarn, showed me the store's copy of the CYC yarn weight standards chart, and started explaining how yarn weights are determined from lace to jumbo. I didn't bother interrupting her to say anything in my defense. When she first asked me for the yarn weight, I didn't ask "do you mean the physical mass of the yarn or the yarn thickness category?" But as someone representing Nimble Fingers, neither did she. And I do understand there may have been an additional disconnect. While at the wall pointing out certain yarns, the staffer mentioned that the store's yarns are organized by CYC weight. So who knows, right? Maybe she first asked me about the yarn weight to figure out where to send me on their yarn wall while I wandered the store with a near-empty tote bag big enough to smuggle home a sheep. Anyway... At first she didn't want to look at the typed yarn info on my phone for some reason. And without my reading glasses I rarely need while out 'n' about, I fumbled a bit reading my well-organized yarn notes - with highlighted needle sizes and skein amounts - out loud, which I'm sure added to me looking like a fish out of water. The staffer pointed out some yarns that might work as substitutions, and she suggested that I take a picture of them, which I did, so I could think more about my ultimate choice. But because yarn substitution is usually more nuanced than matching a thickness category and calling it a day, I was super disappointed that I clearly wasn't talking to whoever was on the phone last week. I'd been practicing my brioche stitch on acrylic stash yarn for a few months. I was SO ready to buy the yarn for my project. So that happened. The staffer was pleasant enough throughout the interaction, and even dropped a now-fashionable "y'all" on your Cousin Kerstin. But honestly, experiences like this can hit differently for some BIPOC makers, especially newer knitters navigating crafting spaces where assumptions about knowledge and belonging can feel loaded, like when my answer to this staffer's yarn weight question was apparently the "wrong" one. I also noticed an older 2019 customer photo on this Yelp page showing a much larger yarn selection, so I'm not sure if the store layout has changed or if there are additional areas I wasn't shown, but I was only shown a single wall of yarn during my visit. Between the awkward interaction that didn't match the informed help I got over the phone, the overall limited selection, and the fact that we took the bus out there specifically looking for yarn options I can't usually find at chain craft stores, I don't see myself making the trip again.

Love this little yarn shop. Great selections and very friendly. They also have great classes there…read moretoo. Beautiful layout.

This shop has it all. When you walk in you're greeted by the shop cat. You can then walk through…read morethe 4 rooms of gorgeous colored yarns. She has it all. Wools, alpaca, cotton, etc. Some yarns are hand dyed. The shop owner is very knowledgeable and they sell lessons. She has all the supplies you need for your craft - hooks, needles, etc. you can come in and sit in a soft couch or chair and crochet or knit and drink coffee there if you'd like. She has a coffee maker there!

Worse store manager this store can have. I've shopped here for many years. Seen a couple of store…read moreManagers go. The best 2 managers John and Cassandra are no longer there. Worse mistake Michael's did was let them walk out. They always went out of their way to help me find what I was looking for or give suggestions if the item was not available. very friendly and welcoming me when I entered the store. The new store manager Tommy does NOT know what he is doing , much less manage a store, he's rude and condescending, hardly there. Always gone by 3pm. He is never available when needed.Michaels if you want to keep this location up and running you need to get rid of him. when your assistant manager leaves abruptly after being there for over 5 years, that says a lot about your store manager! I'm taking my business elsewhere.

Such a disappointment. What is Michael's? Like, what is it? I mean, I was in there, I know what it…read moreis NOW. I wanted fabric. I don't need crafting things yet. I haven't made it that far in life! I just made it to need fabric! So anyway. The two starsis for customer service I walked around the store twice. The three employees staring at me didn't bother asking me if I was looking for anything in particular. When I finally decided to ask them where is your fabric they said, "ya, uh, we ain't got none. We got scrapbooking stuff and stuff like that."

One of the few places left where one can see and touch many different yarns! I'm tired of buying…read moreyarn online, and most places in Austin have closed. So now I wait to go to Houston to visit Nancy's.

Nancy was extremely helpful. Helped me with the stitches and yarn. As a new knitter it was greatly…read moreappreciated.

Great little store very nice couple who have the store all kinds of cool stuff wish I was closer to…read moreNew Waverly

Super cute and cozy shop filled to the brim with all different fibers! I could stay forever. I…read moredidn't get to meet the woman who runs the establishment as she was visiting in Scotland but her husband was very nice and welcoming and helpful. Also, love their little dog Pickle! I do wish the hours were a bit more regular because I stopped by the other day and it said closed, but, it's only five minutes from me and it is the holidays so no big deal!