Our boiler went out two weeks ago. At this time, on limited funds, the office personal immediately accommodated me with a workable payment plan as to not leave me without heat. Being an old unit, it was not a fast easy fix. Office staff listened to the purpose for my call with patience and let me speak with a tech. Techs worked on my unit until they located issue problems. I asked many questions both when I called the Highland office and during the time tech work was completed. Each and every time, I was met with professional knowledgeable employees and given explanation about what was being done and what part was needed to be replaced. Office staff and techs walked me through every step of the way. Rarely do I write reviews, however (this time I will) because I am a stratified customer with both repair work and complete customer service from every employee I came in contact with. read more

As a former employee of Pustai, I can honestly say they are one of the best, if not THEE BEST company I've ever had the pleasure of working with. The owner truly cares about every small detail, his employees are Top Notch and they're not out to overcharge or sell crap that people don't need just to increase a sale! If I was ever hurt and could not fix my home system, Pustai is the only one I would call. Hands down. Hey george, if you see this, everything I said is 100% true. My Pustai days meant so much to me and I'm so happy you've continued the great customer service my number is still the same if you would like to chat sometime soon. -Kyle read more

We are long-time customers of Pustai Heating and Cooling. They have always stood behind their work, and I know I can always rely on them. The service guys are the greatest, and I particularly want to give a "shout out" to our area service man, Kyle! They are so knowledgeable and up-to-date on the different units, and I always feel at ease when they're at our home. The twice-a-year service maintenance contract that they offer provides us with peace-of-mind, knowing that our heating and cooling units are kept in top condition. Highly recommend! read more

I requested a quote from Pustai, as i did some competitors. The owner shows up on time, looks at the situation, gives me his opinion to resolve all my issues, and gives me a very competitive price, with higher quality equipment. The team from Pustai shows up on time, replaces my furnace/AC/hot water heater all the same day, and did a great job cleaning up afterwards. All very polite, knowledgeable, and worked well with each other. I would highly recommend ! OH, and the office staff communication has been terrific ! Bob P in Aberdeen/Valpo read more

George Pustai came to my house to give me an estimate on replacing my very, very old boiler. He was informative and gave me advice on what should be done. Some things that I thought should be done he said was not necessary and just an added expense. WOW, where do you find that any more... someone honest. The work was extensive and difficult. His work... I would have to say for a boiler... it was beautiful! It looked like something out of G.H. Well's time machine. I highly recommend them!! read more

I used to use another company but they didn't service my area anymore. I have a friend who recommended them. i called and explained my issue. Customer service was great. She worked around my schedule to have a tech come out at the time I requested . The tech was very professional and polite. He found the problem.Completed the work and cleaned up. I would recommend them . I would definitely use them again for any problems that might arise and for seasonal maintenance read more

I have used Pustai, Inc in Highland, In for several years to service my furnace and a/c. When my water heater recently went out, they were able to replace it with the exact model. The installation was neat and professional, and the price was competitive. The owner even stopped by to make sure I was completely satisfied. You rarely see that level of service anymore. I have recommended Pustai to my neighbors as well. Thank you for a great job. Loren L. read more

Very pleased with the service. Had a new air conditioner and furnace installed on 8-24-16 . The two servicemen, Kyle & Jim were very professional, courteous, very neat. Also , for my estimate, Brett, came out... also very professional, courteous, knowledgeable, and I want to add that it was my 3rd estimate! They were the cheapest !. I would definitely recommend them to my friends. Thank you Pustai. Terri & Pete read more

Received service from tech KYLE in Hammond on Belmont Ave today. He arrived at the time he said he would. This is important for people in the busy world we live in today. He was very professional and did not mind explaining what he was doing each step of the process. A very courteous individual. I would reccomend doing business with this company. Thanks Mike Moskalick read more

Had a fire in our basement 3 years ago and had our hvac replaced along with new duct work. All work was performed well and both heating and cooling units continue to perform well. John does our annual cleanings and always does an excellent job. Breanne at the office is always accommodating and schedules timely maintenance services. Overall I've been extremely happy. read more

Pustai installed a new furnace, air conditioner and hot water heater. They are reasonable, professional and very neat in their work. Mr. Pustai stopped by to keep me posted and check on the work. The office staff was also very friendly and kept me posted on when they were able to start the job. I would highly recommend them to everyone. read more

I called in the morning when my furnace quit working. The technician was here in about an hour. Very professional & honest hard working. Was willing to clean up other people's mistakes. Didn't try to charge me for things I didn't need. Just did an overall great job. Highly recommend. They have my business from now on. read more

My a/c was leaking. Kyle took care of my issue and then some. Showed me how to keep my outside unit up to speed and explained everything he was doing which I really appreciated. House is now nice and cool and no leaking. Will definitely use again and again. Thanks to Kyle and Pustai! read more

Was having problems with my a/c unit. Called early in the morning. They had a worker come out within an hour to come and fix our unit. Great customer service. Even cleaned out our unit for us upon completion. Can definitely tell the difference already and he just left! read more

Excellent company to do business with. Everyone from the girls in the office to the installers were great to work with. Very satisfied with the workmanship and the cost of the job which involved an entire new HVAC system including duct work in the attic and crawl space. read more

Great service. I called on a Friday morning and they were available to come out the same day. Kyle came early in the appointment window. He solved this problem quickly, cleaned up, and played with my dog :). I love that I could pay with a credit card on site. read more

Kyle was extremely helpful today. He immediately identified the problem with the AC, and he was able to make the repair in under an hour. I highly recommend Pustai in the future........very punctual and professional! read more

Our Furnace motor went out in January and we checked around for prices, Pustai was by far the most reasonable. The technician was nice and professional. we now use them for our yearly service and any repairs. read more

Air conditioner went out. Kyle came out.. was very professional and courteous.. gave me my options and within a little more than an hour had my home running cool again and didn't break the bank! read more