Although I did not use Centsible for my new furnace installation (I got a better deal with my warranty company) I did receive a quote and inspection with follow-up. They also mocked up pricing for a new air conditioning service too. In the future, they will get my business. Thanks! read more

Had new furnace installed. A technician took dirty expensive sheets of mine and put them on the floor to cut metal on top of needed for the install. They were ruined in the process. This was in 2016. Had them at my home (2025) because of AC problems that were affecting the furnace. They couldn't figure out that there were birds in the flue causing the problem. This time a technician stole an electric saw I had. Will never use these people again. read more

It was arctic cold like high temp -5 when our furnace started to act up. I called about 10:00 and they came out 3:00 that afternoon! Chris and his helper were great. Explained what was going on. Fairly priced. We're in the market for a new HVAC system and will definitely call them! read more

The other night my heat went out and I didn't know what to do. So I called my neighbor and we did a few things over the phone and to no avail, only the fan was working. The furnace took in the filter and half consumed and mangled it. I looked closer and saw a few dropping around the 2014 model year unit. I know my droppings since I have lived and worked in Chicago, these looked like a rat but we don't have city rats around here. Squirrel? At the advice of my neighbor, he suggested I called Centsible Heating and Air Conditioning. I left a message and they came out the very next day. Luckily we weren't having any subzero weather, it was mild for January. Centsible Heating sent out two (2) outstanding repair men, Brandon and Rob. They were so polite and well mannered. I couldn't have asked for a better team, seriously. They opened up the unit and cleaned out one of the parts as they were trying to solve what went wrong with the furnace. Hey! There is something live in this unit, one of the guys shouted out!! OMG! What is it! It was a live grey squirrel and these guys chased it around my basement making a makeshift path through an open window for the squirrel to escape. I ran upstairs and closed the basement door so the squirrel wouldn't get into the house. Finally, these two (2) extraordinary guys cornered the grey squirrel and got him to go into a plastic storage box. They threw the lid on the container, enclosing the live varmint and Rob took it out to the street to let it free. It was one for the books! The squirrel had chewed through a wire but the very capable technicians at Centsible Heating and Air Conditioning were able to repair the wire, get the unit up and running and even replaced my filter! Amazing work! They saved me lots of money for the work they did but I gave them each a good tip for a job well done to satisfaction. In the process, Sensible Heating got a new long term customer because these guys did a great job and should be commended! I can't tell you how happy I was! This is what I call old fashioned service with a smile. Both of these guys, represented their company very well. So pleased! Thank you so much! Centsible Heating is my new heating and air conditioning preferred repair and maintenance place to go to. I'm going to see them in April to get my AC revved up for the Summer season. read more

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Simply the best HVAC company. We have used their services for many years. They installed our new air conditioner today and Brandon and Robert did an awesome job. They are very professional, committed and communicative. read more

Shout out to an awesome business in Griffith, IN. My AC when out at the end of summer, then my heating system failed at the end of winter. Centsible sales team sat down with me and went over several different plans within my budget. On the day of installation, they had the heating and AC installed and up and running the same day with precision and ease. They were also there to remind me of my yearly cleaning reminder. The maintenance crew also did a great job with cleaning, changing out the filters, and updating the maintenance schedule on the thermostat. Teamwork! Thanks for your help Centsible! See you in a few months! read more

Centsible HVAC did a great job for me. First, when I called to ask about scheduling an appointment to come look at my issue, a REAL PERSON answered the phone. She was polite and helped me get everything set up. Dean, the owner, came to my house right on time for the estimate. He diagnosed the problem with my system layout and came up with an efficient, affordable solution. He also noticed that my chimney wasn't up to code, and gave me a reasonable price to install a new flue liner. He gave me some advice on my water heater which I think will save me some real $$. He's kind of a home repair guru, I guess. Very polite and helpful, not overbearing or "salesman" though. Centsible got me on the schedule within a week, even though they were busy. The crew was right on time. They were pretty polite and very efficient. Took care of my issues and that was that. All in all, a very positive experience. I'd recommend and would use them again. read more

We had an unrelated flood emergency and thank goodness. When the clean up company walked in the basement they smelled gas. We had gas leaks in 4 places where they had done poor welding on a furnace installed just 5 months earlier. Could have been deadly for my family and Centsible's owner described it as a "minor gas leak." No such thing. Do not use this callous overpriced company. read more

Russ came out and was able to diagnose the problem, get the parts, and make the repairs quickly. Our furnace is now running like a top!

Best customer service ever! So prompt, professional and courteous! They take pride in their work and know how to fix things!! Family owned and operated. We love them and recommend them to everyone. All our friends and family feel the same! read more

TECHNICIAN: Mike We used Centsible today for boiler clean-up and check. Mike was extremely knowledgeable, courteous and helpful. He went thru the process and replied to all questions we had. He was a very nice gentleman. Thank you. read more

Dean and Brandon installed a Carrier Secure Air whole house filter system in our home. From setting the appointment to the walkthrough of the installed system, Centsible Heating and Air Conditioning was wonderful to do business with. The work was completed professionally and during the timeframe they promised. The system works great as we have already noticed a substantial improvement in the air quality in our home. read more

Problem: furnace Technician: Ryan My furnace stopped working when the temp was -15 degrees. After searching for someone close and hopefully reasonably priced I settled on Centsible Heating. I called at 8 am and was given a projected time of 9-11. At 11:20 I received a call saying he would be running late but that was not a big deal and I was appreciative of the heads up. He arrived at 12:30 and diagnosed the problem relatively quickly after running some tests. He left to get the part and returned shortly thereafter. He had my furnace up and running in 15 minutes and stayed an extra few minutes to make sure it was in working order. Ryan was courteous, knowledgable, quick and thorough. I definitely recommend Centsible Heating and I will refer back to them if I have any more problems or work in the future. read more

Wonderful people to deal with. Dean took the time when going over my new air conditioner quote and about the install, even recommended what plants I needed to move for the new unit as it was bigger. His son completed the install and was very pleasant to deal with. Had them back out a few months later to help with an issue with a vent that wasn't blowing right...was out in no time and fixed it in a few minutes. Definitely would recommend for new purchase or service. Very competitive on price. read more

My experience with centsible was excellent when they installed a new furnace. However recently they installed an air conditioner and that was on July 2nd and as of today August 6th the job is not complete. I have made several calls to have someone return my call about the unfinished work and so far no one has returned my call. As I stated earlier I have had a good experience in the past not sure why they are not responsive this time. read more

I had this company answer an after hours call recently. The service tech was Branden, was courteous, prompt and effecient. He explained things to me about the furnace. In talking to some friends they told me at different times they had used their service and were pleased with it. I talked with them about changing my furnace and they gave me a good price. In talking I found out about having central air put in. They said it would not be a problem as I was told it would be. Well I had them come do the work within the week after signing papers and the showed up and did their job in a timely matter, less than a day. After they were through, Branden explained everything in detail. I would recommend these guys for your needs. Robert Mills Hammond read more

They came to our rescue at the Griffith Izaak Waltons last Friday. The air stopped working and that night we host Bingo and have many older persons come but the next day we were having the chapters 70th anniversary party and was expecting over 100 guest. Dean came to the chapter and found out the problem, did the repairs and explained what happened and what must be done soon. I had called other Heating and air services but only Centsible came through and went above what was called for. On behalf of the members, board and officers of the Izaak Waton League of America, Thank you Dean. read more

We recently bought a new house and ran into furnace issues right away. I called Centsible and they were able to get someone out here the same day. He was in and out in less than 30 minutes and my furnace has been running perfectly since. Also, they're very affordable! We will be using them for all our heating/ air conditioning needs. I really couldn't be more pleased! read more