The company as a whole demonstrates a lack of flexibility and open communication. Procedures are…read morerepeatedly justified with statements such as "it is our policy," yet copies of these policies are not readily provided when requested. Clients are asked to complete extensive paperwork containing highly personal information before any initial consultation takes place. When questions or concerns are raised, the response is often that it may be "best to part ways," as though the firm is entitled to decide on a client's behalf. This approach reflects a lack of integrity and compassion in dealing with people. The law was created by and for the people, not to be shielded behind vague policies. If Crain and Wooley prefer to operate strictly behind internal policies rather than transparency and dialogue, that is their choice--but it speaks volumes about their values.

Crain & Wooley claims "Transparency, Integrity & Compassion in All Things!!" It's true!…read more My husband & I are faced with an "unpleasant" situation and all the advice in the world hasn't helped us understand our legal rights. We did a deep search on what kind of lawyer we needed and who in our area knew this kind of law. We found a few firms that were a good fit for us, but Crain & Wooley got our business first because they offered a generous free consultation. Giving back to the community (offering services) gave us a chance to learn more about our dilemma without it costing us $$$$. The process for getting a consultation was straightforward and easy. Crain & Wooley are great people to work with! They assigned us to Shelly Joyner. We were pleased to meet someone so friendly, and not intimidating. She talked about the weather, football, and family before we got down to business. She became human to us, someone we could trust, she was much more than a straight-faced serious 'get to the point' lawyer. Her approach made us comfortable in revealing a situation that was private and personal to us. She patiently listened to our story. She looked through the documents we brought. She looked up a few things she had access to and then gave us some advice that finally made sense. We were impressed with her explanations, compassion for our situation and went into the details for the services we would need to fix it. It was time well spent. We certainly have work to do! We need to do it asap, but there was no high pressure sales from Ms. Joyner. She offered to make an appointment to get started, but she was perfectly ok with us returning when we were ready. We have a few things to sort through before we dive in. Nonetheless, this is our law firm. We will be giving them our business. If you are seeking legal guidance regarding estate planning options or review what you think you have in place, this is your law firm! I'm confident that anyone you are assigned to will professional.

I hired David Cook to assist me in a child custody and divorce case. He and his staff were…read moreprofessional and very helpful with a tough situation. Rest assured that if you hire Harris Cook as your law firm, they will be a great ally and support to you. I highly recommend them.

The whole team at Harris-Cook did an amazing job helping me get through my divorce. They let me…read moreknow what to expect, they told me what I needed to do and together we got it done. David Cook, Tammy Bradshaw and Trisha Navarro (I'm sure there are others) helped me get the best result possible for me and my kids. They are extremely professional and I highly recommend their services. Worth every penny. Thank you guys so much!

One of the most personable, determined attorneys I've ever come across. Absolutely amazing!!read more

Although we were unable to use them for our project, they recommended the firm we did use and they…read morewere excellent. Appreciate the help!

They were able to take care of my legal affairs when dealing with my real estate property. They are…read moreamazing !!!!

Great! I recommend, communication was great. I will definitely be back for all my legal services.read more

From the moment I walked in Josey greeted me making me feel so welcomed. Shelly is amazing at…read morecommunicating and Mr. Griffin answered all of my questions. Great place and people to work with.

Matthew helped my wife and I file all the paperwork to start a business. He made the whole process…read moreseamless, and was extremely courteous and willing to help at every turn. I would definitely use his services again!

From the owner: We provide friendly, practical advice and offer cost-effective solutions for a wide variety of real…read moreestate and legal needs. We offer a full suite of legal and real estate services and we are specifically designed to serve homeowners, landowners, investors and small businesses. We are compassionate, experienced and responsive. We treat our clients like friends and neighbors and we believe in old-fashioned customer service.

I gave 2 stars because i had called MULTUPLE TIMES trying to get an answer about a fairly simple…read morequestion and I was told i would get a call back and had never recieved a call back and when I did i missed it and called maybe 10 min later and got no answer. Then when i finally had enough and was telling the lady that i had called multiple times being told id get calls back she proceeded to call me a liar. I would never reccomend this firm to anyone and if you recieve him as your court appointed attorney i would request a new one. Absolute trash.