I have been going to Dubunne for years so this review is long overdue. Hey that rhymes!…read more I had the most relaxing and memorable experience for their Valentine's special with my man. We did the bath ritual, full massage, and scalp massage...and every part of it was absolutely divine. We got checked in, got in our robes and sandals and grabbed some fruit infused water and some snacks (peanut-raisin-MnM mix & dried fruit). We were offered champers but opted not to drink that day. The bath ritual was such a unique and calming way to start, setting the tone for total relaxation/sensual fun. The massages were incredible, Adelie was amazing for me. The perfect pressure, super attentive, and you could tell she really cared about my experience. The scalp massage was honestly the highlight...so soothing and something I didn't even realize I needed! The entire atmosphere felt peaceful, clean, and thoughtfully designed for couples to unwind together. It was the perfect way to spend quality time and truly disconnect from the world. We left feeling refreshed, relaxed, and already talking about when we can come back. Highly recommend for anyone looking for a special, relaxing experience..especially as a couple! The ONLY note I would give is I was disappointed that we could not get our massages together in a couples room but ultimately I guess it didn't matter all THAT much since you're just in your own "cocoon", closing your eyes and focusing on your own massage. Highly recommend!

Orel is awesome, very happy with her services. She's a great addition to the nail team!…read more Joan

I went here for 2 different days as my places shower/bath couldn't be used due to plumbing. While I…read moream still arguing that my landlord owes me some compensation for 10days of not being able to use, I decided to come as my kids needed to bathe. Each evening started with shower to clean ourselves and get in the warm bath. Then go into the hot. Finally to get in the shock bath. Felt really good. Kids had a blast as it was very big and acted like a swimming pool. I even am considering the 10 day pack as even if my place has bath, its relaxing to be here. The people are nice and the free items to uses--razor, tooth brushes, etc. are great. The food I have tried before but we brought our own as we knew one day would be closed due to time and another because we didnt want to eat what was on the menu except for a mango milk shake, which we bought. We'll be back.

I visited Riviera Sauna today and received a body scrub and massage service. The 70-minute service…read morecosts $125 before tip. I usually book with a specific therapist, but she was off today, so I was assigned to someone else. Throughout the entire service, I had to listen to the staff's conversations. They talked about their vacation plans, the latest diet trends, recipes using ingredients from Costco, their schedules, and even which staff members were assigned body scrubs versus aroma massages. What made this especially frustrating was that there are multiple signs on the wall asking guests to remain quiet. Ironically, the only people talking were the service providers, while all of the customers remained silent. The frustrating part is that the therapist who worked on me actually did an excellent job. That's why I'm even more disappointed. I came here to relax and relieve stress, spending a significant amount of money for that experience. Why should I be forced to listen to the staff's personal conversations during my treatment? Of course, I could have asked them to be quieter, but I was concerned that doing so might affect the quality of my service. After my treatment, I still left a 20% tip because the work itself was very good. I then waited about 10 minutes at the front desk hoping to speak with a manager, but no manager ever appeared, so I eventually gave up. My body feels refreshed, but unfortunately, my overall experience left me feeling disappointed and unsettled. :::

Ree is the best! I came in with neck, shoulder, calves, forearm, and upper trap pain. I left…read morefeeling great. She used hot towels and hot stone to melt my tension away. Her deep tissue is skills are amazing.

I made massage appointments for both my husband and myself. We arrived 10 minutes before our…read morescheduled appointment time, only to be told that my husband's appointment had been canceled. The explanation we received was that someone had called to notify us, but no one answered. This is simply not true. We did not receive a phone call, voicemail, text message, or any other communication regarding the cancellation. Canceling an appointment without properly notifying a customer and then informing them only after they have arrived is completely unacceptable. We took time out of our day, arranged our schedules, and traveled to your location expecting to receive the services we had booked. This situation reflects a serious lack of professionalism and respect for your customers' time. Had we been notified in advance, we could have made other arrangements. Instead, our time was wasted due to poor communication and a failure in customer service. As a result of this experience, you have lost us as customers. We are extremely disappointed with how this was handled.

I brought my son in for a teen facial and Sequita took wonderful care of him. He left saying he…read more"felt like a million bucks"! I hope to return for my own treatment soon!

On June 13th I had my very first professional facial and what an incredible experience it was!…read moreSequita was the epitome of professionalism: attentive, accommodating, personable, and deeply respectful. From the moment I walked in, the ambiance was serene and inviting, with soft spa music and a calming blend of vanilla and lavender oils setting the perfect tone (I picked that combination). I chose the Tranquil Journey and enjoyed every moment of it so much that I immediately booked my next session - this is officially my new monthly self-care ritual! Sequita took the time to understand my skin's needs, recommending only the essential products to get me started on my skincare journey. I appreciated that there was no pressure to buy more than what was necessary - just a thoughtful, intentional start. To top it all off, she mailed me a personalized card with clear instructions for my daily routine. That level of care and detail left a lasting impression. I'm truly looking forward to my next visit!

The gym is very clean and everyone here is pleasant and hospitable. I enjoy the Fit for Life…read moreclasses by Hiroe. I'm in a much better shape than when I came a year ago

The concerning part is not just the complaints themselves, but the pattern. Different reviewers…read morecontinue describing the exact same issues: poor management responsiveness, lack of accountability, declining class quality and availability, instructor turnover, cancellations with poor communication, clique-like behavior in certain classes, and an overall dismissive customer service culture. When the same concerns appear repeatedly over a long period of time without meaningful improvement, it reflects a leadership problem. For a premium-priced membership, members should not have to deal with frequent class cancellations, instructors abruptly quitting, or reduced schedules. Multiple instructors leaving is also a significant indicator of internal dissatisfaction. High turnover rarely happens in healthy, well-supported environments. Members are paying not only for equipment access, but for consistency, professionalism, and reliable programming. Another major concern repeatedly mentioned is the atmosphere surrounding the Zumba classes. A public gym should never feel socially exclusive or intimidating. Reviews consistently describe clique behavior, territorial attitudes over spots, rude conduct, excessive noise, and instructors allegedly siding with regular groups instead of maintaining professionalism and inclusivity. That is not the type of culture a fitness business should normalize. Operationally, there also appears to be a lack of attention to member experience: canceled classes communicated only through website updates instead of direct notifications, unresolved concerns despite suggestion boxes and reviews, overcrowding issues, members occupying equipment while on phones, and complaints about cleanliness and room conditions between classes. The most disappointing aspect is that these do not appear to be new concerns. They have allegedly been ongoing for months, yet review after review suggests management remains defensive or disengaged rather than solution-oriented. Long-term customer retention cannot thrive under those conditions. People may initially join because the concept of a women's gym is appealing, but retention depends on members feeling respected, heard, welcomed, and valued consistently. Until ownership demonstrates a genuine willingness to address these recurring concerns in a meaningful and proactive way, I cannot support this business and would advise potential members to thoroughly research current experiences before committing financially.

I have FINALLY found my facial spot! After years of trying different facial spots from driving 30+…read moremins to OC, 20mins to LB. I have finally found my facial spot. I went for my first appointment last month. I felt like I deserved a "me day" and I have on a search to find a place that offers lymphatic drainage facial at a reasonable price. I came across this page on Yelp. I set my appt up. They are very much on time when starting your appt. I had Chioko (I may have spelled her name wrong) as the one to do my lymphatic drainage massage. And she was AMAZING! From the minute I walked in she was extremely nice, helpful, and very informing. Throughout my facial she always made sure I was okay and comfortable. She also would inform me before putting any products on my face. It was a 55min lymphatic drainage massage and it was AMAZING! My face and chin felt so snatched afterwards, my face looked clearer and felt softer! I will be coming back this month to try one of their facials along side the lymphatic drainage! I'm so happy I finally found my monthly facial spot. Check them out, won't disappoint!

I love this woman owned spa in Torrance! I often get a facial with the owner Shoko, and recently…read morestarted adding the Japanese scalp massage with Chihiro which is very relaxing! It isn't only spa I will now go to for facials and massages!

I just clicked on Yelp. I have to be fair to Relax Day Spa. Sophie dose massage are very good and…read moreshe never asks me for a tip in advance. She is a very serious and kind little girl. It is worth mentioning that she will wipe the massage oil very clean! I have been here for four years. The previous masseurs were really strong. Sophie and another masseuse are skinny both,and it is already really good to be able to do mid. I go almost once a week. I love the people and the decoration and the music there. It made me feel so relieved! This is a welcoming place! Furthermore, I have to tell you that if you don't like this place you can never come here, please don't write reviews here to slander them! Remember it's not easy for everyone!

The overall Massage was not good. The phone rang multiple times. She talked on phone twice which…read moretotally interrupted the massage mood. At one point she was half massaging me with one hand and holding and talking on phone. Massage over she flipped on light. Then I asked for receipt. Never got it cause she said they don't do receipts. Then she charges more cause I used credit card. After massage was over she asks how much are you tipping me. When I gave her amount she wasn't happy nor was I happy with her. I gave her card and she was going to charge a fee for my card and tried to hide the amount she was going to put on my card. So she got no tip. Won't ever go here again!!!

Best local massage for me I arrived tired and weary…read moreLeft feeling refreshed & rejuvenated

i'll start with the positives: easy parking, clean facility, and friendly staff…read more unfortunately, my experience overall was very disappointing. during the massage, the therapist left the room twice, and at one point a man knocked on the door, both of which made me feel extremely uncomfortable. more importantly, the massage itself was not what I requested. I booked a deep tissue massage, but the session consisted mostly of stretching and pressing rather than actual deep tissue work. I left feeling unsatisfied and confused, especially given the high rating of this place. I'm not sure if I just had an off experience, but based on this visit, I wouldn't return.