Dropped my car off and left all my documentation in the key drop-off. They have a box that you pull…read moredown to the right of the door with the key drop slot, and it has a pen in there, envelopes, where you can tick off the things that you want done and write in anything extra. Loved that extra little bit of care because nothing drives me crazier than trying to find an envelope and pen in my car because there's nothing but a key drop slot in the door in so many other places. They think of the little things. I had made my appointment online a couple of weeks before using one of the flyers that came in the mail, I scanned the QR code. I did put it in my phone as a reminder however I actually put in the wrong day, I would have been a day late however they sent me a reminder text to let me know that hey your appointment is coming up. Amazing, and very timely! I spoke mainly with Brandon and in all my years I have never spoken to any car repair place and receive such great service. He listened to my concerns as I have a few because my car is older. They kept me apprised of every step of the way. From initial diagnostics, when they finish them they sent me a link that took me to a website but not only detailed information about what needed to be done, but also recommendations with PICTURES to show what they were talking about. I was able to show them to my brother who was mechanic in New Jersey he said I see their concern and he agreed on their diagnostics, but we're getting rid of the car within a year so no need to do those things right now. When I spoke to Brandon we talked about what needed to be done for the inspection, the things that I wanted to have done extra including the oil and having an A/C repaired, and there was zero hard sell of any of the other options that were recommended but not needed at time of service. I have never had such an amazing experience at a mechanic shop in all my years and I can guarantee I will never go to another auto repair shop as long as I live in this area, I finally found the best mechanics around and trust me I've been to probably just about all of them including dealerships. They are absolutely outstanding and it didn't matter who I spoke to on the phone they were great, Brandon stood out as exceptional. Thank you Ross for the detailed Diagnostics.

Not entirely satisfied. We went in to get tires mounted. [New tires] and after, we had a new…read morethinking sound that wasn't there before on the front driver side. Took it to another auto shop to see if they can pinpoint the sound and the only thing they could say is that one of the BRAND NEW parts were now broken. Now these new parts have maybe 50-100 miles on them. If that. Going to call tomorrow [monday] to see if anything can be done. The car has only been driven home [about 4 blocks] and to the other shop [about 2 miles] since we took it to c&j.

Sorry maybe long, but sincere. First time using North Wales Service center. I've lived within…read morewalking distance for many years and for whatever reasons, I never needed their service. And this time, I honestly did not either. I have a unique vehicle with a 2.4L GM engine. (Polaris Slingshot) Polaris dealers are all overwhelmed with Polaris vehicles service and there is months wait for scheduling. This happens to be a starter replacement on a GM engine. I chose to reach out to a local business. Back on the road weeks earlier. Dean and Chris were both so honest, accommodating and pleasant to work with considering today's business world. Highly recommend using them.

If you need an oil change or any other work done on your car, this place is it. They really go that…read moreextra mile on top of just changing the oil. Also helped me get out of some legal trouble. (only needed an inspection). Plus its right by the train station so you can hop off and pick up your car and be on your way.

My family's favorite garage. He won't tell you he needs to replace anything that doesn't need…read morefixing, and he's been really helpful before diagnosing problems over the phone when I couldn't get in right away. Call ahead- he sometimes works whichever hours he wants.

My wife's car overheated not far from Joe's shop. Joe came to her rescue without being asked and…read moregot her fixed and back on her way. Thanks Joe! You are a true gentleman.

Excellent work! Honest Mechanic what more could you ask for. Definitely going back! Completed my…read morebrake job and inspection in a timely fashion while keeping my informed of what was happening. Awesome!

Inquired about getting my car check out after a new purchase and received a reply within a hour…read more Was given a quote and was given a appointment time same day. Although, I was not able to make it Ryan the owner was prompt and professional. Ps: Will be working with Ryan in the future and update my review.

My wife and I have used Bob Adams Auto Service for over a decade. As other reviewers have…read morementioned, finding an auto service team that one can trust is hard enough. Finding one that brings honesty, expertise, and genuine friendliness to their service is even more rare. Never do we fear that we will be overcharged; never have they recommended unnecessary work as so often can happen at a dealer. Yet if they find a problem, they will discuss options with us before moving forward. No job is too big or too small for Scott, Tim, and Brandon. We cannot recommend them more highly.

Extremely honest and fair with pricing. High quality mechanics. Scott is awesome. If you need a…read moremechanic in the North Penn Area this is the place!

So, I scheduled an appointment with my dealer after hearing this clanging noise in my tire. They…read moresaid no problem, there's no noise. Again I brought the car back thinking they would surely hear it. No. This treatment is something I experience often. You're not hearing correctly .... I went to RELIABLE. Solved immediately. The small device that monitors tire pressure changes had disengaged and was spinning and falling inside my car tire. I have to say. I felt relieved to know I heard it!!! They took me seriously! I'm an educated teacher ... 74 yrs old. These folks heard me and heard it! l highly recommend them.

This is my second time at Reliable Auto for a state inspection. First, the young ladies are…read moreextremely kind and deliver excellent customer service. They are always a pleasure. I didn't have a copy of my insurance card; the young lady was kind enough to print a copy for me from my online policy. I had a daytime running light that had been out of service for weeks. I fully expected to pay for that in addition to the cost of inspection. Apparently the wiring was loose so I was not charged. In today's environment that level of honesty is extraordinary. I will continue to patronise Reliable Auto and recommend them to everyone I know!

I needed an oil change and needed my oil drain plug rethreaded, and Joe did an excellent job! He…read morecame right to my house, which was incredibly convenient. Throughout the service he clearly explained what he was doing and what was going on with my vehicle. The price was very reasonable, and his communication and professionalism were outstanding. I'll definitely be calling him again for future maintenance and highly recommend him to anyone looking for honest, quality service.

From the owner: Fast roadside assistance and Mobile auto services ! read more

Incredible customer service and fair prices! They really take the time to explain any problems and…read morewhat needs to be done!

Do not go to this business had work done. When I got work done here I got my car back with others…read moreproblems they knew about but did not inform me. Then when talked to them about problem, they said they could fix sure at a cost. What work they did do was not a good quality look like it was just thrown togther. They over charge for everthing, they are not there to help you, they are there to make a high profit at your expenece.