Kendall and the crew works super hard to get you the best service they can provide! I will be a…read morerecurring customer in the future.

It's ridiculous I reserved a car at 930 it's a hr later and I'm still waiting on my car. I'm going…read moreto be late to work because they keep bullshiting around

Spent an amazing day with Sonny. He was very respectful. Took us on a tour of Ft. Worth and Dallas…read more Would highly recommend this service to anyone.

I've used a number of car services over my 24 years of business and I am a very fussy customer…read more During a business trip to Dallas I was in need of transportation to my meeting in McKinney and Trinity Black Car Service was suggested by one of my colleagues. I was extremely pleased with how meticulously detailed Trinity Black Car Service was along with the courteous, friendly service and professionalism. My hour trip was surprisingly pleasant. Thank you Trinity. I will be using your service in the future and have recommended your company to my corporate office. H.M. Malin Planar Systems

Shane was extremely helpful and patient all while smoothly taking care of everyone's needs.read more

I went in expecting to have to replace my windshield, but was happy and surprised that it was…read morerepairable. Jacob got me in and out in about ten minutes. Beyond that, I really appreciate his "humanness," as it is not always a thing in this sometimes fast paced world. Thank you, Jacob!

If I could give this business more stars I would! I had to have my entire windshield replaced,…read morewhich takes just a little time. But my three boys and I could not have been treated better! Very friendly and professional and made our short time there wonderful!! Will definitely do my business there again! (Hopefully not needed though lol).

I've went here for some minor repairs and they were the first mechanics that I have ever talked to…read morewhere I didn't feel like I was being told B.S. They were friendly and quick. I highly recommend them I'll update my rating and review after I get some heavier work done there.

My car wouldn't start (I'm a single female btw) so it was just up to me and some church friends…read moresuggested I use Jason so called a towing company and they towed it to him. I gave him all my info and he called me after it was there a couple of weeks and I was so excited to get my car back and I said so what was it the battery? NOPE!! Nothing is wrong with it but he ,without my knowledge, changed this and that to make my bill $500!?!? WHO DOES THAT?

I had an appointment for 1PM. I arrived fifteen minutes early and was told that I could drop it…read moreoff and he would get to it when he could. He said he had other vehicles ahead of me that were dropped off so I would have to wait. I told him that he was the one that set the appointment for me but that dd not matter. He is rude and I would not recommend him to anyone.

I arrived at 8 a.m. to get a Window Tint, however the company was not open..which the sign clearly…read morestates the hours to be 8am-5pm. I made a call several times and after the fifth call the owner returned my call and stated that he will not be there till 9:30, at which time he arrived at 9:45 on a weekday Monday to do work on applying charcoal black on front sides and limo tint on my car. The results appeared odd, however after closer examination the day after exposed what was sad to say bad...trash, bubbles in every window! It was not the right color it has three different colors on 3 different windows... and light was coming in on the back glass and when asked to resolve this unacceptable service, the response " I can take it off, and put it back on, but that the only tint i carry". Really!!! that tint was not even black, which I requested 35% charcoal black on front and limo on the back and sides... When I asked additional vendors in the area their assessment of this tint job they replied the same... A very bad job! Presently tried to call back and get resolution, but appears to get no where. Bad work, bad service, bad results!!!

The guys were fast and helpful, they didn't pressure me into getting upgraded service or extra…read morethings, they suggested I get my air filter changed and showed me the current one against a new one so I could see it for myself. Really really fast service!

Truly cared about their performance and customer. The service man was extremely knowledgeable and…read moreassisted me with all my questions and concerns. Full-service oil change was efficient. Another pro for me was their app that allows me to track my service history and oil change sticker from my phone.

They DO NOT CARE ABOUT YOU. I made the huge mistake of going to this place and buying a "car". I am…read moredisgusted with the way they do business and how they treat people. I cannot express enough what a big mistake you will be making if you buy a car here!

I was very upset due to the lack of help I was receiving with the issues I was having with my…read morevehicle. The office manager at this location, red head lady, was very rude. I have the package with free oil changes with the purchase of my car, my oil change was being denied to due debt being owed buy car mart. I simply asked the red head lady since the services I was promised aren't being accommodated in ANY way, they didn't even offer for their own service people to change my oil, after that I asked a question.. so what happens if I don't pay my payment until y'all do something about my oil change? She LAUGHED and said "honey ever if you broke your leg, you'd still owe us the money" EVIL EVIL EVIL lady. And that type of customer services goes all the way around the building. This is not the first awful interaction I've had with them..

If I could give them 10 stars, I would! When Enterprise next-door did me wrong during a botched car…read morerental reservation? I walked next-door and was pleasantly surprised! From Kristen at the front receptionist desk to Holly at the car rental desk, and everyone in between it was an awesome experience with some great people service and thoughtfulness. I left my truck in the parking lot during our trip and the guy who helped me get it jumped within minutes I was more than willing to help when I didn't even expect it. I will be back Toyota! Thank you.

January 15th 2023 my car was stolen in Oklahoma City at a motel. I live in Greenville Texas and…read moreturned in all the information and got a settlement from my stolen car since they couldn't find it. I was in need of a used vehicle because being a 71 year old Vietnam veteran unlimited income I couldn't afford much. I checked online sites and I found a 2005 Toyota Sienna from Toyota of Paris dealership in Paris Texas. I called about the vehicle and the salesman, Robert castle, told me it was a very reliable vehicle and it was a one owner. I had a friend of mine take me to Paris Texas to look at this vehicle. The salesman told me that they did a multipoint check on the vehicle in the garage and found nothing wrong with it except for the water pump and the timing belt which both were replaced at the dealership. He assured me that the car was in great shape and that he would not sell a car that he would not buy. Taking him at his word I test drove the vehicle and it drove really well. I told him I was on very limited income and the purchase price of the vehicle was 5,998 and I asked him if they might be able to knock off a little bit of the price because but my limits on money and they told me no so I went ahead and purchased the vehicle in good faith thinking that everything was in working order. On saturday, March 4th 2023 I drove to Oklahoma City again to visit my friends. I spent the night in a motel and the next day got up to return back to Texas. My friend told me that two of my tail lights was out. I could not replace the tail light in the back hatch door because the whole panel had to come off. Leaving Oklahoma City the engine light came on with a VCS light coming on and the track off light coming on the dash. The air conditioner started blowing out hot air. I have several health issues one being COPD really bad and so I had to drive from Oklahoma City to Greenville Texas with the windows down and it was very hard for me to breathe. I take an inhaler with me Everywhere I Go and had to use it several times. I sent a message to the dealership and they advised me that they had no idea that the air conditioner was going to go out. I took my vehicle to a reputable mechanic at Innovative Automotive in Plano Texas which does work on our work vehicles. They did a thorough inspection only to find out that the compressor was completely out, the condenser was out, but not only that the right rear shock was blown, and also there were many leaks that's for the power steering, the CV joints are bad, and the rear brakes need to be replaced bad. Only having this vehicle 2 weeks all these items should not have happened because according to the salesman everything was in good shape and there's no way in two weeks time all this stuff would have gone wrong so in other words the mechanics did not do their job except to replace those two major items and not check anything else. Out of my pocket I had to spend $3,084 to get the major things fixed in order to drive this vehicle and there are still other issues that I have to have fixed that I don't have the money for. I do not recommend this dealership to anyone. In good faith I paid $6,664.00 for this vehicle thinking it was great. I am on limited income and took everything I had left in savings to get the $3,084.00 to fix the vehicle andstill not all fixed.