First, I'm a male. I describe to her what I want, and she does it "to a T". I've been doing it for years with her. When you find something good, you stop shopping around. Plus, she's a wonderful person. read more

I have natural dark black hair and I'm looking to color it to dark chocolate ish color brown. I have no idea what kinda brown it should be, but definitely a color that is dark in the shade and a bit lighter than my current hair under the sun. Chong showed me the color samples, explained to me how the chemicals work and then she worked on her magic. She told me she mix 3 browns together to achieve the look I want. Omg, I love it!!! It's so subtle but I can see the color peaking out under the sunlight. By mixing 3 colors, she literally made mini highlights on my hair! I called to schedule my appointment, and I'm so glad I did! During my session there, I noticed she's extremely busy at the store. read more

Ignore the spiteful people who expected this place to be the most perfect top of the line place. Chong is the most wonderful hairdresser and cutter, and you should go to her just for the vibes. She will take care of you and make you feel your best. She runs the whole place by herself and does a great job, and is a humble artist. The people that are dissatisfied are spoiled and think that this small family owned facility should be like the city's top best. Come for a good cut and one of the best people around you'll ever meet. read more

Had my hair dyed from black to grey/silver color - Ms. Chong is an incredible hairdresser who put a lot of time and research into creating my vision! Instead of just a silver/grey color, I also wanted my hair to have some dimensions to it so that it will have a more natural look when it grows out. There were so many different colors mixed in that I couldn't keep track of, but the resulting look allowed my grey/silver hair to reflect other subtle colors under different lighting. It is usually very hard to go from black to a lighter color but Ms. Chong also did a great job in being transparent and explaining the process to me and took care of me well! read more

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Went from DARK BROWN to SILVER BLONDE I found about this place when my mom told me. The price of haircuts was ridiculously cheap and I thought, "you get what you pay for." I just moved back from LA and was used to paying a LOT of money for my hair, especially from a Korean salon where they are always cutting edge. But a year later, I moved and this place was closer than my old place, so I figured I would give it a shot. This place is a no-frills, kind of nondescript location where you would not think you are going to get top class service. It's located in a strip mall next to a pizza joint and across from all the car dealerships on Ogden in Downers Grove. The owner, Chong is super delightful. She knows all of her customers by name. There is another stylist, Alice who rents a chair and comes in on certain days. Both are great with being up to date on styles, cuts and color. Alice has two younger daughters who she 'suffers' through their hair with so I find she is a little more trendy in her cuts. I mostly have been just getting my greys covered and they've always used the top formulas: organic Japanese brands, Italian or Korean brands -- depending on what color I wanted. The organic Japanese brand was awesome but it only comes in 4 colors and it is IMPOSSIBLE to cover with anything else (you've been warned!) but it does a FANTASTIC job of covering greys and doesn't damage hair. I highly recommend it as long as you don't want to do highlights or lowlights. Then, a couple years ago, I decided to go back to getting highlights a few times a year. Alice does a phenomenal job at ballayage by hand painting it on, but obviously it takes more time. I got so many compliments on my hair!! Then, I asked about going grey. At this point, because I had been covering my roots for so long, I knew it was going to be a huge process. I did a TON of research and asked about it and realized it wasn't going to be quick, nor cheap so I put it off. But then I decided I didn't want to have to dye my hair every 3 weeks (that's how fast my hair grows) so I bit the bullet and started the process. My starting hair color is shown in the photo as #1. First, they did a huge highlight job where everything was bleached out. You can do 2 processes when you have dark Asian hair - color removal (which is less damaging) or bleach. For various reasons, we had to do the bleach. The total time for numerous strand highlights and bleach was 4.5 hours. I'm not joking. I had to go home and come back two days later to finish. Once the highlights were bleached out, and pretty naturally too (see photo #2), then they overlaid three types of toner to get a 'natural look.' This also blends the grey roots as they come in so it is not as visible, preventing me from having to get my roots done every three weeks. Then of course I got a haircut. Step 2 took another 4.5 hours so the total was NINE HOURS to get it done. But it was well worth it. The final color is shown in photo marked 'final.' I was speaking to my best friend, who is Latina and has dark hair also. She lives in Vegas and noted she just changed to an Asian stylist because of her dark, brunette hair. The original stylist had been using a 'black' hair dye which was not at all her normal color. She said that people who don't work w/ dark hair just don't have enough experience to understand that 1) dark does not equal 'black' (black dye is TERRIBLE to remove or overlay on), 2) red/orange tones come out when you dye or bleach dark hair, so you have to know how to combat that and 3) usually Asian/Latinas have coarser hair textures so you have to be knowledgeable for good cuts. EVEN with nine hours of processing, my hair did not suffer that much damage because Q Hair uses olaplex (you can read all about this) to maintain hair integrity. I highly recommend both of these ladies for your hair. Better to do an appointment vs walk-in if possible. #olaplex #Asianhair #Latinhair #nodamage #brunette #brunettetoblonde #trendyhair #organic #noperoxideformulas #darkhair #silverblonde read more

Q Hair - went from brunette to SILVER BLONDE! - Hair Salons Near Me - Downers Grove, Illinois

i'm not the type to write a negative review. but, i was truly sad and had low self esteem leaving here. the owner was kind and made conversation. however, i didn't get my hair washed or conditioned. i only had water sprayed on me. i was like oh okay this is how they do it here then she proceeded to cut my hair with a hand held razor. she used this the majority of the time and cut it in different sections at a time, which was not typical. i was left with super thin hair and stringy like. i felt like i had a mullet. it may be a first world problem and i truly wanted to like this place (asian hair friendly, new place to go to when im not back in my hometown), but i did not ): i ended up getting it fixed elsewhere because i was scared that she may mess it up even more. read more

I had moved to the area a few years ago and was unable to find someone who can cut my hair the way I wanted it until I found Ms. Chong! I have been going to her now and recently decided to get a perm. I love it! Highly recommend Q Hair. read more

Q Hair - Hair Salons Near Me - Downers Grove, Illinois

Wonderful lady with astounding styling skill. Best I have ever had. Highly recommend.

Warning do not make an appointment or walk in! If I could give this place a zero I would! I stepped in the salon a half an hour before my appointment. She still told me to wait outside while she had another client in a chair and only shower curtains to divide the clients. No temperature checks or safety precautions in midst of coming back to work from CoVid. Then I walked back in at my appointment time and she told me to take a seat at an open chair and then proceeded to tell me she will be right with me. When in fact she was in the middle of cutting another person's hair. Waited ten-fifteen minutes and decided just to walk out without giving her my money or business. Will never recommend this place to anyone. read more

I am so happy to find this gem! Was around the neighborhood and used yelp and here she is! Made a reservation and arrived 5 minutes prior. She is a very nicer lady and suggested me with a suitable summer hair style and it turned out great. Even though we both wore masks, she was able to cut my hair very efficiently. And the best part is... super cheap haircut!! Very reasonable price and I would love to take my whole family here next time to support her :) read more

best haircut for Asian hair in the area. I've been going for years and it's still quality every time

Chung is just easy going and always listen. I like her recommendation and she just does a great job with laying long Asian hair. She even amazing with senior Asian women as I took my mother in law at the last minute. Now if you know Asian's mom they are very picky with who cuts their hair and my mil was crazy nervous. She was so happy with how Chung style her hair that she was trying not to wash it for days. read more

I came in looking like Mulan before the matchmaker slapped the lady into her, and came out channeling Misty from Pokémon in the worst way possible because at least she looks hot in a crop top. I opted for a semi generic balayage that was ashy dark brown towards the tips. I screenshotted five pictures that looked incredibly similar, and showed it to the owner. She began to slap on the concoction on aluminum foil and put that stuff in my hair until I looked like I could connect to a wifi router. This was cool with me, so I continued to read All The Light We Cannot See....with ignorance....and bliss... Then I waited for half an hour, got the solution washed out....and my jaw dropped to the floor....because i looked like Halloween: the college girl edition. With my hair going from black to orange....0 to 100 real quick. The owner said she would tone it and add more ash brown. I start feeling uneasy that anything could be done to measure up to the pictures. At this point I was hoping for like 50% resemblance if I was lucky. I was praying for like distant cousin type of resemblance. So not only did the ash part not work out...neither did the brown. My hair was straight up orange, like a lions mane. It was brassier than a spanking new trumpet. By this time, I had been in this place for FIVE hours. But what sent me spiraling into fury was that the owner still charged me basically the full price for using up her hair equipment and her time. Um. Wait a second.......isn't the first rule of customer service that if someone isn't satisfied, you do something about it? Apparently not here. Alas, no voucher, no discount, no shame. Maybe this place is good at cutting hair, but an orangutan with hands tied behind its back could perform a better dye job. And manage to be less orange than it too. The owner claimed that my hair was just so totally relentless, and that despite using an ash color, it still turned out like virginal oranges. I applaud her for trying hard to make it work, but then why charge? #confused Update: Currently at target scrounging for ash products to redye my hair and reverse the raggedy Anne horrendousness. Wish me luck. Pictures of this saga are displayed in all its glory below. If it doesn't work out, I'll start an orchestra with the amount of brass I have in my locks. read more

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Ms. Chong did such an amazing job with my hair! Not only did she color it, she also treated my hair! Now, it looks much healthier and beautiful! I will definitely be coming back here! read more

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Drove 45 min for haircut just because of the high reviews, and it was 100% worth it! Chong the owner was great not only the haircut but also gave me tips and advice for my hair type. Will be coming back again. read more

Given that this place had a lot of good reviews, I walked in with high expectations. But, you're going to get what you pay for. I asked specifically what kind of cut I wanted. Even showed pictures and she botched up my hair. I asked for V-cut with layers and she cuts straight across.. and gives me no layers. When I asked for layers she told me I don't need them. You don't tell a customer what they want/don't want. You just give it to them. read more

I love the single process color that the owner did on my hair! See the before and after pics and you will see what I mean. I drive 20 minutes just to come here and get my hair colored because I've gotten such consistent and gorgeous results every single time :) read more

Q Hair - I like the color and my hair still feels so healthy! - Hair Salons Near Me - Downers Grove, Illinois

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I got a wave perm done here. Ms.Chong is very skillful. My hair came out very nice. The price is also reasonable.

I don't know why everyone is giving this place 5 start reviews. I've been there because it was close to this new place I moved to. The first time I made an appointment, and literally didn't have to wait at all. The girl cut my hair in about five minutes. I didn't look so bad, but when I went home I noticed she forgot to cut the back or my head. It was about two inches longer than the rest. I ended up going a second time just to give it another try. Unfortunately, that was a mistake. I had the same problem when I arrived home. I wash my hair and there were spots on my head where the hair was two to three inches longer than the rest. This is the last time I go here. Pros: + Cheap + Short wait if you don't have an appointment Cons: - They try to cut your hair fast (don't pay attention to detail) - Pretty bad quality haircuts read more

Very clean, very friendly. Apparently most of the people that work there came from a franchised hair salon to remain nameless (although that place claims that you can "Relax, you're at ....."). After finding out some "secrets" about the "other" place, I will no longer go there and go to Q Hair. They took their time, instead of trying to get me out in under 13 minutes (like the other place). I recommend Jennifer - not only does she give a great haircut (even though the other place might think they are "great"), she is very friendly and actually makes conversation with you. I'm definitely going back!! read more

Chong is amazing. Her salon is a hidden gem and knows how to cut Asian hair for all generations. Her and her husband are genuinely kind people and took such good care of me. read more

Q Hair is amazing! I got a great haircut and a chance to donate my hair. Ms. Chong is really good at cutting thick and wavy hair. I was very happy with my haircut afterwards. read more

I got my hair cut the first day and went back a week later to dye my hair. Her skills do rival some of the Asian placed around here. Normally I'm cringing when they use razors but she did a great job and I got the bob I wanted. Even the hair color was at a great price! She is sweet and likes to talk unlike other places. She makes u feel comfortable and does it professionally. Am definitely going back for the price and skills. read more

Q Hair - Hair Salons Near Me - Downers Grove, Illinois

I had a really bad experience at this salon. I wanted lowlights and highlights. They asked me if I wanted a touchup to cover the gray so I said fine. I didn't know they were going to color my entire head chocolate brown! I have almost NO blonde highlights left. It also took 3 hours and 15 minutes! They knew I was not happy with the results but they never offered to fix it free of charge or refund my money. I will not be going back to this salon again and now I must pay someone to fix this mess. read more

Ask for Chong,(Owner) or Jennifer. They both are wonderful. Foils are 45 plus cut at 10 = 55.00 = High Quality at a Value Price. Thrilled to have found them. Bringing all my friends. You can watch Jennifer really concentrate on what she's doing. It's an art to her. They both love what they do and it shows. read more

1. Do you like feeling welcomed and comfortable? 2. Do you like your hair stylist to have experience? 3. Do you like friendly conversation? 4. Do you like a getting a great value? 5. Do you need a haircut or other salon service (wax, perm, coloring)? Then do yourself a favor and check this place out! Chong is a delight to interact with and the friendly atmosphere is refreshing. Great gem to discover! read more

Chong the owner is amazing! I came to her with great recommendations for a hair cut and color. She was creative, she listened and my daughter loved as much as I the style. I flew in from the Midwest for a conference and she was able to squeeze me in and did super. Thank you again read more

Very happy with Chong. I went in knowing I wanted layers for the first time. She knew exactly what questions to ask and what suggestions to make. She was also very friendly. I highly recommend it! read more

The best service provider I have ever had. I have been going to Chong, the owner, since before she had her own shop. I have never gotten a bad haircut from her. She knows how I want it cut and she does it perfectly every time. I don't even need to check it in the mirror when she is finished. read more

I go here when I have a coupon. I am not picky at all about haircuts. Just get me in the chair, chop it up, and send me on my way. This place is close to home and cheap, and the most I've had to wait is 10-15 minutes. Give it a shot. It's about as cheap or cheaper as a chain hair cut place. read more

Excellent Men's Haircut for only $12. Ask for Chong, the owner to cut your hair if you have asian hair like mine. She will spend the extra time to make sure your haircut is exactly like you wanted!! Best haircut I've had around that area. Very Clean and friendly and they wont rush to cut ur hair. I will be definitely coming back read more

What a great find! Thank you, Yelp! I recently had my first cut at Q-Hair. My stylist, Jennifer, was personable, conscientious, and capable. My hair is curly, but this was no problem for Jennifer. Communication was easy, and I got exactly what I wanted. I added a shampoo for $3 and tipped her $5, for a total of $20, less than half what I was paying at my former salon. Q-Hair is an easy keeper. I have no hesitation about going back. read more

Q hair salon is my place to go to get my hair cut. If you're asian, the owner definitely knows how to cut it. Average price, but Great haircuts every time. Schedule haircut with the owner :) read more

I went to a hair salon in Hinsdale for 20 years and paid a fortune for my blonde hair color. I went to Q Hair and Chong did a 100% BETTER JOB and it was HALF the cost!!! She even threw a steam conditioning treatment after she rinses out my color!! My hair is GORGEOUS!! My old stylist never even contacted me to see if I was dead or alive! Chong also sells Korean skin care products. Atome. All natural. I tried that as well and have dumped Estee Lauder FOREVER!! If I could give 10 stars I would!! 1 million percent positive experience. read more

Q hair is now my go to place for haircuts in the Chicagoland area. Chong (the owner) does a great job and is super friendly and super attentive to detail. I'm usually in and out of there in about 20 minutes. Make sure you call ahead and ask for an appointment though or you might end up waiting for a while since they can get busy. This is THE place to go outside of the city for a haircut if you're an Asian male like me and don't want to pay $30 for a pretty standard cut. Super clean, reasonable price, great customer service. What more could you want? read more

Q Hair is a gem. Cheong is the sweetest woman and tremendously skilled - not only in cutting hair but understanding what the customer wants. The price is excellent compared with other salons and the quality of service is unmatched! read more

Chong always provide excellent customer service. Super friendly and fun to talk to. She does a great job making everyone look and feel good after every visit. Also she is great with time management, I rarely have to wait and sometimes when I come in a little early before my appointment time she is able to take care of me right away. read more

Got a perm done here, and Chong was great! Very kind and did an excellent job. Will come again!

This is by far the best place to cut your hair in Downer's Grove. I had a perm done here and Chong did a fantastic job. Chong is attentive to your needs and always listens what you have to say. Every time I get my hair cut here I always leave satisfied. This is also the best place to get your hair cut if you have asian hair like me in my opinion. 5/5 stars read more

Was looking for a hair salon in the Chicago west/southwest suburbs that could deal with my long thick Asian hair and the Korean owner of the salon (Chong I believe is her name) did a wonderful job with my long layers. I was surprised that the price came out to be $25 as I'm used to paying $60+ for a haircut. I'll definitely be coming back again for regular haircuts. read more