This place is incredible - I've been coming here for 5 years and seeing Caitlyn exclusively for…read morehair. She is the sweetest and is always honest about what's best for my hair! She does weft extensions and I have never had an issue with installation, she always makes them look amazing and blended perfectly. The head massage during the hair wash is the best, and everyone is always so friendly. The tea they give is amazing as well. I love the vibes of the salon and it's such a treat when I have my appointments. I have gotten my eyebrows waxed and tinted before as well as a chakra massage and they have all been lovely as well.

I booked an appointment with Katy for a haircut. As a first time customer, I had to sign…read moreessentially a contract acknowledging their cancelation policy and received multiple text, call and email reminders about my appointment. The salon itself was beautiful - it is located in the Bolingbrook Promenade, and the decor is beautiful and relaxing. The receptionist was incredibly kind and offered me water, coffee or tea when I arrived which was a nice touch. Katy gave me an incredible head massage as a part of my shampoo. It was so relaxing and a true highlight of my experience. She was also incredibly kind and personable. However, my haircut wasn't as great as the rest of the experience. I asked for it to be just below the shoulders, and instead, my cut was above the shoulders. When Katy dried my hair, she asked if I wanted it styled straight or with my natural wave, and I said let's go with my natural wave. I think that was a mistake, because while it looked a little off when I left, I assumed it was just the wave playing tricks on my brain. After I washed my hair the next day, I realized how uneven the cut was. There was about an inch and a half difference between the left and the right side, and it was unevenly cut throughout. Since I noticed on a Saturday evening how bad it was, I ended up going to a local hair Cuttery to get it fixed and they did a great job but did have to remove a bit more length to make it all one length. I ended up with a long bob instead of just below my shoulders. Overall, I had a pleasant experience at the salon itself, but the cut didn't live up to the experience. I might try a different stylist in the future since I did enjoy the location and general vibes, though appointment availability seems quite limited so that may just not end up being convenient or realistic with my schedule.

Everything was excellent , above and beyond what I expected, I loved the friendly atmosphere. They…read moregot me in on a last minute booking. I got a supper cute pixie boy cut I have gotten lots of compliments on my new look

Great experience! She was very kind and knowledgeable about my hair. Listened to what I wanted and…read morewas able to fit me in on a short notice. Overall very happy.

This salon is filled with very sweet people. They work hard and I always leave feeling and looking…read moregood. The prices are very reasonable. So glad I stumbled upon them. The way it is so easy to make an appointment is why I started going to them, and now I'll continue to do so!

Nicole is an amazing, qualified, and talented hairstylist not to mention her friendliness and…read moreability to make your experience one you would come back for. The price was also good!!!! Keep up the good work ladies. It was a pleasure visiting with you today.

My long-time hairdresser, Maxine, has joined Company Bliss Salon and it's a very nice place! When I…read morearrived I was offered a drink or snack by the concierge. The lighting is bright enough to work by but not that aggressive, super-bright mode that hurts after a while when you're sitting there for an hour plus. All the staff seemed to get along and the vibe was pleasant. Maxine, as stated, has done my hair for years, plus that of several colleagues, but is open to new suggestions from me, as well as guiding me in new directions (for example, as I am starting to get more grays where the texture is not the same as the rest of my hair, she recommended a clear glaze to give everything the same consistency as well as shine). Convenient location on Ogden Avenue.

Maxine is amazing! She's the best! Great color great cuts and has been doing my hair for over 25…read moreyears.

My wife needed her hair done and I was looking for a salon near our house and got super lucky with…read moreBlend! The presentation of the salon itself is beautiful and is spacious so they are able to accommodate the client and their families. They also offer beverages while you wait so I had to get me a coffee! The results came out extremely well for my wife with the help of the hair stylist Medina and she is very happy with the results! I definitely recommend this salon to everyone for your hair and beauty care needs

To add further insult, I reached out to the salon owner Sonia for reimbursement & received a…read moreresponse (mind you, I texted Sonia 2 days after my service when she asked for a positive review & I said I couldn't do that. Although I originally liked my color because it was cool and not at all brassy, it wasn't grey blending. At that point she never responded, never asked me to come in & have a senior color specialist evaluate my dissatisfaction) .... but when I asked for reimbursement because I went elsewhere & was told my hair was fried I received a response. Please see my text messages & also a picture taken today....I ask you, does this look like grey blending?

If you are looking for a top notch salon that is also reasonably priced, you will not be…read moredisappointed here. Enida and Leo are the owners who have a work ethic that is rare these days. They will treat you like family and go over and above to make sure you are completely satisfied with their services. Enida has been my stylist for years and has such amazing talent. I love the way she makes highlights look so natural. I have very fine hair. Before her, I had never been able to find someone who could cut my hair let alone style it without it looking straight and flat. She is the first one to give my hair body and that I haven't had to run home and immediately try to restyle it before going back out. She uses only the best products, the shop is adorable and super clean.

Stopped here to get my nails done since its conveniently located across the Audi showroom. Randee…read morewelcomed me with a pleasant smile and can of sprite upon learning my choice of beverage.....she did a nice job with my manicure but looks like her expertise really is hair since shes a 4th generation hairstylist......i may have found a fix for the perfect hairstylist for my very simple hair!!

Kelcie was so amazing and so kind! I love my haircut and layers 10/10 will be back for all of my…read morehaircuts thank you!

It pains me to write this, but I feel it's necessary…read more My daughter and I have been loyal clients of your salon for years, regularly coming in to have our hair colored. We've spent thousands of dollars over time and built what we thought was a positive relationship with your team. However, I'm deeply disappointed by how I was treated recently. Months ago, I had to cancel an appointment on the day our beloved golden retriever passed away. It was an emotional, heartbreaking day, and canceling was not a decision I took lightly. Since then, I attempted to rebook verbally for a future date and called to confirm--only to be told you would no longer accept advance bookings from me. I was told I could only do same-day appointments due to "multiple cancellations." One of those was the day my dog died. The lack of empathy, understanding, or even basic professional courtesy in this situation is staggering. There was no outreach, no consideration for our long history as paying, respectful clients. Instead, I was shut out. This is not how a professional salon should treat anyone--let alone a loyal customer. I'm shocked and hurt by the cold, dismissive response I received, and I'm still waiting to hear from a manager. Frankly, I don't understand what kind of customer service process allows for this kind of treatment. I won't be returning, and I wouldn't recommend your salon to others based on this experience. It's a shame it had to end this way. Any other issues other than Julie the colorist and goodbye

I have been going to Elle for over 10 years and highly recommend! Over the years I have slowly…read morerecruited my mom and sisters and they all go there now too. I had my whole bridal party get their hair done for my wedding and all the hairstylists were amazing at updos. I have blonde hair and I get complimented ALL the time on the color/shade of my blonde. Kelly does my hair and she is absolutely the best hairstylist and person I know. Elle has a great atmosphere and everyone is always warm and welcoming. They are always accommodating for me if I need to switch an appt etc... I always walk out feeling beautiful and more confident then when I walked in.

Elle is best. I've been going for years and get the best cut from Kelly! They are so friendly. It's…read moreeasy to make an appointment. I'd highly recommend!