Was very disappointed as I have been going to this place for almost 3 years now. I took my 6 year old to get a kids manicure and pedicure. I asked for her to also get gel so that the polish doesn't come off easily. I was thinking it would only be an additional $10 for the gel. I paid $40 for kids manicure and pedicure plus $30 for her gel. I was only then told it was $30 for the gel when I was about to pay. The second day, the gel polish came off on 3 of these toes. Very disappointed. I will have to look for a different place now as I am no longer satisfied with their service. read more

Q Nails & spa - The following day after getting my daughter's toes done, the gel polish came off on her 3 toes. - Nail Salons Near Me - Colorado Springs, Colorado

This use to be my favorite nail salon and even though last month the girl doing my pedicure peeled of the skin on my toe and it took two weeks to heal I went back today. The people that do the manicures are great but not the ones that do the pedicures. Got a different lady this time and she used the electric sander they take the nail polish off with & put it on the bottom of my big toe nail and of course it bled. This time I decided to complain about it so I asked to talk to the manager. The girl also who does not speak English was giving me a more expensive pedicure than the classic plus $5 for taking of the callus that I wanted. When I saw that she was going to use the machine for the gel I told her I did not want a gel pedicure. After three guys and another lady came over to see my toe that bled they said she was trying to take off the callus on my toe. I felt they were backing her up instead of seeing that she had no business using that sander below my toe nail. They decided to give me a discount on my pedicure but I will never go back to that nail place. Obviously they do not honor that the customer is usually right especially when I showed them my toe. After I gave the girl a tip Ste disappeared & never came back to check to see if my toe nails were dry or to take the sponge off my feet so I had to do it. Who goes to get a pedicure & leaves with a bleeding left big toe! read more

My daughter and I had a wonderful experience at Q Nails today. Paul was the person who did my gel nail manicure. It was the best manicure I've ever had. Paul was very kind, and he did such a great job. I love my beautiful manicure. I don't know the name of the man who did my daughter's pedicure, but she loved it. She said it was the best pedicure experience she's ever had. So very relaxing and calming. read more

Q Nails & spa - Nail Salons Near Me - Colorado Springs, Colorado

5 stars amazing place, very nice and amazing nails. i loved it. I wasnt sure if they would be able to do the nails i had in mind but replicated them perfectly read more

Q Nails & spa - Nail Salons Near Me - Colorado Springs, Colorado

after q left this place got really poor at the quality of work, i did my pedicure today and the pics speaks volumes of how shitty service they are doing, they added another fee to the bill cause the worker decided by her Owen to use file which us all included in the service. never going back again not worth the trouble read more

See all

I have been coming here since they took over ownership and have seen their customer service completely gone down hill. I have recommended them to multiple coworkers that have become regulars... which I regret doing so. It has been twice going on three times today where I have made an appointment for dip and not seen until an hour later. No apology or acknowledgment. Extremely unprofessional ! They take walk ins before your scheduled appointment. Sad to see a business take a turn for the worse. Would not recommend ! read more

I had a dip manicure with an intricate design and a green tea pedicure. The design turned out gorgeous! The pedicure was super relaxing! Best nail salon!! read more

Q Nails & spa - Q Nails and Spa dip manicure with unicorn design - Nail Salons Near Me - Colorado Springs, Colorado

The tech who did my nails first did a great job! I came in however to get two nails fixed and it wasn't a good experience. I came in about 45 min before they closed but waited like 15 min to get a tech. The female tech who fixed my nails was in a rush, walked away multiple times, and at one point she straight up left. She grabbed her phone, went to the bathroom and then grabbed her stuff and left the salon. She didn't say a word to me, and I waited like 5 min, alone in the salon, before someone finally came and finished up my 2 nails. While I was waiting the techs gathered at the front and kept talking and laughing. There's an obvious difference between nails that were done before and the ones they fixed, the ones they fixed they only dipped once which is why it looks so transparent. Very unprofessional behavior. read more

Q Nails & spa - Nail Salons Near Me - Colorado Springs, Colorado

I booked a mani/pedi for my fiancé and I today and we had a GREAT experience!!!!! The interior is beautiful and relaxing, and the staff is so nice and takes the time to listen to you. They even helped me correct the color on my nails when I felt like it was too pink. Ben and Nhu were both amazing, and I would highly recommend Q nails!! read more

Q Nails & spa - Nail Salons Near Me - Colorado Springs, Colorado

It's a nice place but the quality of the work you're getting is not worth the price you pay. I got the tropical pedicure which cost 60 dollars plus acrylic toes/gel polish which was 65. I expected to pay about that but once he was done, I took a look at the acrylic and the paint job and was extremely disappointed. The acrylic was thick and had been over filed by my cuticle so the natural nail was exposed and painted over. Almost every nail has gel polish flooding the cuticle area and was cured onto my skin. They also used an orange on my skin after a scrub which caused my legs to burn for a bit. I wouldn't come back. read more

Q Nails & spa - Acrylic pedicure w/gel polish - Nail Salons Near Me - Colorado Springs, Colorado

Tom always does a fantastic job. Down to the basics it's very clean, even, and classic. My go to acrylics are ombre, and he's done them the best out of all the salons. He or Tim have done my nails for the past year for all my events, and I highly recommend. Cherry and the whole staff is also super friendly!! read more

See all

(Note: this place seems to have changed ownership multiple times so I think a lot of the negative reviews may be from previous ownership. Google seems to have more reviews on this place so check that out) 5/5 experience (as of now, went twice) EDIT: 6/5 stars :) I found a little bald spot on my nail the day after I got them done (probably got rubbed before I put it in the curing machine) and went in to see if the nail could be fixed. I thought they would just fill the bald spot with more holo powder and put another clear layer on top but nope, Cherry shaved it down and did the entire holo layer again. She really makes sure the job is done properly. I am very impressed. I usually don't get my nails done unless I'm going on vacation or for special occasions. However, I just decided to treat myself a few weeks back. My roommate and a friend went to this salon and recommended it to me, telling me the way they do your nails is neat and clean. I went and had Cherry (one of the owners) as my technician. I did a gel light purple French tip with little jewel studs on one finger. My picture isn't that great because my nails are pretty short (& my hand positioning isn't great) but Cherry gave me exactly what I wanted. It looked very clean, simple, and neat which is what I wanted. She even recommended certain things due to my nail shape and length. Today, I came back for dip nails and Cherry did my nails again. This time, they were a nude color as a base with a holographic powder ombré. They look wonderful if I do say so myself (such a banger in the sunlight). She shaped my (now longer nails) to such a pretty shape & now I like looking at my hands/nails more I was comfortable getting something fun since I trusted Cherry and her skill. I'm pretty picky about everything and get super anxious when trying something new, but I had nothing to say while Cherry was doing my nails. She is truly an expert and professional! Next time, I'm coming in for a pedicure (I heard from regulars that Ben is the greatest) If you're looking for a simple manicure or a more complex design, I would say give this place a try! Just a side note, they get super busy so be ready to wait a little even with an appointment & make sure to make an appointment on busier days like Friday's and the weekends. read more

See all

I wouldn't go anywhere else in town! Tim, Tom and Cherry are AMAZING! Anyone in this establishment is great! Ive had my nails done for many years and this place is most definitely the best place in town read more

Very impressed with this place! I came here this past week for the first time as I have been needing a new nail place. I made an appointment over the phone and then when I arrived I was immediately greeted. I got a basic pedi and manicure with shellac. The service was quick and my nails turned out amazing. I loved the variety of colors this salon had to choose from for nails. The interior is very clean and kept up as well. I really loved the chandelier at the front entrance. It is rather a quite large nail salon! The associates were friendly and attentive the entire time I was there. I will be returning in the future and would recommend this place to anyone looking for a spa day! read more

Q Nails & spa - Nail Salons Near Me - Colorado Springs, Colorado

I had the $40 pedicure that was supposed to last 40 minutes. but it lasted 20 minutes. The gel consisted of a glop on, a quick wipe off. Not friendly at all. I won't be going back. read more

Sadly was hoping to give this salon a chance. Have seen this site change ownership at least 5 times in the past 7 years. Went in today for a walk in simple manicure. The technician was beyond rude. Truly felt like I was inconveniencing Vicki. Maybe a bad day for her, but never have I had a worse manicure. Not relaxing as a manicure should be. She screamed at me several times to relax and pulled my arm closer to her. WHEN I was examining her work she yelled..."don't touch it"..what the heck? Did not offer a nail fan to speed up the drying process, but one of her coworkers graciously stepped in to offer that service. Also I could not help but notice the stacked cardboard boxes that were perhaps filled with stock sitting out within customer view. This was not my first visit..but likely my last. Tipped accordingly to the service I received. Think they (especially Vicki) need to up their game in terms of service. read more

This is an awesome place. Been going for a long time. Love them all. They are all good. Dips. Gels But would be nice if they had some sort of control when people Come as groups and talk about work and stuff in loud voices. My spa time isn't relaxing when that it going on. It was so loud tonight I wished I could walk out half way through read more

Q nails and spa is THE best nail salon in colorado. They always do an amazing job! They are very clean and very nice. read more

Q Nails & spa - Q Nails is THE best nail salon we have been to! Every time we go, they do an incredible job. They are kind, on time and clean! Thank you! - Nail Salons Near Me - Colorado Springs, Colorado

We came for nails before the wedding day. There was several of us but we made an appointment so they could be ready. Unfortunately they were unprepared and took several hours to complete all the nails. The lady who did the brides pedicure scratched her legs in several parts. The bride said it was hurting her but she continued to scratch and tell her to relax and lay back. She only stopped scratching when 3 others asked her to stop. Then as we were doing the manicure the man who did her manicure rushed it and did not do it correctly. Then when we asked him to fix it he got frustrated and unwilling to listen to our suggestions. Overall we were very upset with our experience. read more

Q Nails & spa - Scratches from pedicure - Nail Salons Near Me - Colorado Springs, Colorado

See all

Me and my mom went to get our nails and toes done. This was our first time going. This place is amazing, we have trying for years to find something that works for us and this place is absolutely it! Not only do they have great service but they are very kind. They treat every person not just as a customer but as a person. I love it and I will always come here! read more

Q Nails & spa - Nail Salons Near Me - Colorado Springs, Colorado

Amazing service, they saved the day when another local shop butchered our nails for our wedding. They repaired the nails, provided the exact design we asked for and even made it better! Everyone was very nice and helpful, we are so grateful for this shop and their staff!! read more

My favorite place in the springs to go. Staff is phenomenal. If you want nail art ask for Tim or Meme (I believe her name is),, so amazing. She spent hours on my nails yesterday willing to do every nail different. read more

Q Nails & spa - nails - Nail Salons Near Me - Colorado Springs, Colorado

See all

They get really busy here but I've had good experiences so far.. either make an appt or call first to see if they're too busy to take walk ins so you're not disappointed when you go in there. read more

This was the rudest nail salon I've been too. Won't be returning. The guy was not friendly or helpful at all.

called and made a same day appointment and was not disappointed at all! from what i understand they are under new management. it's cute and very clean inside. i didn't catch my nail artists name but he was super sweet and did an incredible job with my nails! im very particular and he NAILED IT! they have amazing prices for acrylics. ill be back! :) read more

Q Nails & spa - stiletto acrylics - Nail Salons Near Me - Colorado Springs, Colorado

See all

BEST NAIL SALON IN MY LIFE!!!! I am from California visiting Colorado for the first time. Was walking around and decided to get my nails done on a whim. They were really busy so made an appointment and came back later that same day. I was worried that they might not finish my services since I was there so close to closing time. They closed up shop but continued my services which was incredible. Other salons I have been to kicked me out because they are closing. BUT They did not rush me nor decrease the quality of service just because they were closing. I am SOOO sad I do not live here! They really care about quality and take their time. Make appointments and be considerate because nails take time. You cannot rush art. They really put their all into their work. This spontaneous nail trip was one of my highlights from my trip. Thank you so much for your hospitality. read more

See all

They did a lovely job with my gel manicure and classic pedicure! I walked in and didn't have to wait. Everyone was friendly, but didn't insist on being chatty. (My favorite as an introvert). I would definitely recommend them. read more

I went to this place for a gel manicure and regular pedicure. I will not go back here. My hands and feet were both chipping after just one week. I have NEVER had a pedicure chip... Pros: clean and friendly read more

Thanks to my friend's recommendation, I have found my new manicure & pedicure salon. These sweet folks are working 7 days a week to pursue the American Dream... and providing excellent service to those of us who need help with our "self care". I got Dip for the first time today. Tom was very careful and patient with my ridiculously short nails & explained how Dip is better than gel, etc. I will be back!!!! Tell Tom that PEGAN recommended them. ;-) read more

I followed the new owners over from Nailcessity when they opened Q Nails . I considered them friends and both did phenomenal work. They just remodeled their store and it's absolutely beautiful and clean some of the best nail technicians in Colorado Springs work at Q Nails. They clearly have a huge clientele. They are always busy. I told them that they were getting too big and to not forget about their regulars. On three different occasions I have scheduled appointment times come in for those appointment times and been told to wait come back or they don't have time this is not how you run a business!!!!! I've told several of my friends about Q Nails and how wonderful they all are and how they do beautiful work.... it's disappointing. I actually considered the owner a friend. And the prices they have posted are not correct if you want a gel pedicure or gel manicure, they charge you an extra $15 per body part‍ after coming to see these guys for five years I have to say I am done and that makes me sad. Take care of your regulars it really pays off. read more

I tried this place as it had good reviews. The place is clean and well kept, a wide selection of colors. I went for a regular Mani and pedi. I chose bright colors. The result does not stand the rating as the nail polish is not well applied at all. she also hurt me while filing my nails and did not apologize for it. Maybe it's a bad experience bud as for today I would not recommend it. read more

Q Nails & spa - Nail Salons Near Me - Colorado Springs, Colorado

Tom did an AMAZING job on my nails. I got a dip manicure and I absolutely love them. I will be back for sure. This is y new mail place

My place for a great pedicure! I go to Kim (female). And they have just completely renovated (reopened April 30, 2023) and it is beautiful!

Filthy! Great place to pickup a nail fungus, hepatitis or worse! Their equipment was covered in prior customers' skin, nails and gunk. I will never go back. Just look around -- is it that hard to clean the equipment? Put the polish away and clean up your work space? This was gross. read more

I'm not sure what their method is of taking walk-ins but they seem to take acrylic and gel nail appointment over everything else Went in for a pedicure and manicure and it took an hour and a half for the pedicure and still waiting on the manicure I just had to walk out read more