I've put off writing this review in hopes I would get over it, but I am still very upset with my experience. I went into this salon because my normal salon was booked that day. I was immediately put off by the nail techs (Kerri) attitude to the point I texted my friend about how uncomfortable I was. The first thing she says with a disgusted look was "your nails... are so thin." Then continues to have an awful attitude when taking off my previous polish, just shitting on everything about them, and being really rough as if I was an inconvenience. An older woman even came in (clearly a tiny confused) and Kerri literally rolled her eyes and sighed at the woman in-front of her for asking a simple question. As time went on we got talking and had decent conversation, to which I figured things were looking up. She then randomly started telling me about how poor she was and how she only gets 2 clients a day, doesn't make a wage and only lives off those 2 clients tips (her words not mine), to which I sympathized with and tipped her over (!) 20% regardless of her attitude. I went home and noticed the dip I had got had very un even surfaces and 2 nails were lifting. I hate to be a pain so it really took a lot out of me to build the courage to ask to get it fixed, which may sound silly unless you personally have the same issues lol. I went back and very nicely asked if just the 2 nails that were lifting could be fixed. Kerri (with the nastiest attitude) says that they're not lifting and basically gaslights me into thinking I'm seeing things. I said no, they are lifting, my hair is getting caught in them, and I just want the 2 nails re done, not my whole hands. The other lady was talking in Vietnamese, but I could see her pointing to how the dip wasn't even covering the whole nail and it was not done right. Kerri scoffs and walks away for someone else to do my nails without saying sorry or anything after accusing me of lying?? You would think you would be happy to help a customer who tipped you well an hour prior, but instead made me feel like an idiot and extremely uncomfortable. The lady who fixed them did it incorrectly, which I could tell while I was there, but I was so uncomfortable I just left after, and didn't feel comfortable asking to even out the surfaces etc. They all were looking at me as if I was the issue. I'm very awkward and hate confrontation, so trust me when I say, I am OVERLY nice to others and there was absolutely no need to treat me the way they did. I'm going to guess I was played with a sad story for a better tip (and if not, i sympathize, but I still find it unprofessional to talk about money to a client you just met) and then got scoffed at and eyes rolled at me for asking her to fix something SHE MESSED UP ON. I went home and used my own nail stuff to fix the uneven surfaces after just paying to get them done which was very annoying. Now it is less than a week later, and to no surprise, the 2 nails I said were lifting, have completely lifted. It's the principle, more so than the nails. I never, ever write reviews but this left such a bad taste in my mouth I couldn't not share. I also don't think my writing is doing the situation justice; just know it was so rude to the point I felt like I was going to cry lol. I wouldn't go back to this salon for multiple reasons, including random up charges (which I saw someone else say too in the reviews) awful attitudes with an unwelcoming environment and bad nails. read more