Tracy is a perfectionist!!! And if you want any nail designs, she is very talented and creative. read more

Lux Nails - Nail Salons Near Me - Oxford, Massachusetts

I made two pedicures for my mom & I. We get to our appt and we start soaking our feet. My mom's pedicure starts at 5pm and I have to wait about ten minutes. Not a big deal. I had a little bit of gel polish on my toes (I'm talking 5/10 toes and not fully painted bc my last pedicure was in August!!) the technician comes over and keeps harassing me to do gel again. I said no thank you I was taking a break bc I go more frequently in the winter & do gel in the summer so it lasts for the beach/pool. Told me if I do gel she won't charge me to take off the left over polish on my toes unless I do gel. I said no thank you. Got harassed prob 5 more times. At this point I was annoyed I had to pay but I didn't have a choice i was already there couldn't take it off myself. She does my pedicure and she was extremely odd behavior making me feel uncomfortable. Talking under her breath (not English) and hysterically laughing throughout my time. My mom and I thought it was bizarre. They start painting my toes first even though i needed removal of the few toes with gel & starting ten mins after my mom. My mom likes my color. She asks to use the same color. The lady gets her a new color (diff shade and brand) and tells us my color is old & this one is better. I even made a comment "old? I get the old polish??" She asks for my color. Again told it's old and this color is better. She didn't like the new color bc it was not the same as mine and just went back to the original one she picked after going back and forth with them a few times!!! Again weird. Before I go to dry, I hand her a $10 tip. It was five dollar bills and one five dollar bill. I rolled it up & handed it to her. She takes the money and shows it to the women next to her doing my mom nails and laughs. Puts it in her pocket. It was so strange, I even asked if there was something wrong. She laughs and shakes her head. So I'm beside myself at this point I want to get the hell out of here. I dry my toes for 15/20 mins and leave in my own flip flops. I had to run an errand (pick up order) and drive back home prob 20 more mins of drying in my flip flops. When I walk in the house and look at my toes they look moldy and chunky. They were painted horrible (poliah on skin not cleaned up) and the polish had to be expired or old. I called and complained and they told me to come back to repaint them. I wanted a refund after the horrible service and the way my toes look after $50 spent. They refused. I appreciate the offer to "fix" them but I will never, everrrr step in there again. So I am going elsewhere to pay more money to fix my moldy looking feet! I don't like to leave bad reviews to just leave them but I'm forewarning others before stepping in this establishment. Go elsewhere!!!!! And I hate my feet for me to post pictures of them rly speaks volume read more

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I will never go back there again the older Asian lady was totally rude to me I went in to get a fill she tells me my nails were bad and I needed a new set which let me remind you I called them sat to see if I could come in and the lady tells me yes I get there and she makes me wait 20 min I told them I only have an hour and she said ok so I waited some more needless to say I had to leave bc I didn't have enough time. Now today I was embarrassed the lady told the customer next to me that my nails were so bad She also hurt me taking my nails off and I said ouch like 5 times then she tried talking me out of a color I picked and she was trying to make me get another full set I said no 3 times!! This place is absolutely horrible they are over priced and very rude! I will never go back there again too many issues read more

Third time going and will not be back. The nail tech today cut almost every single one of my fingers, leaving me bleeding and in pain. Did not apologize or even acknowledge me when I told her she was hurting me. One of the white french lines came out super thick and right after she painted it, I asked if she could fix it and she told me "too late" and kept going. I paid $62 dollars for it. read more

Lux Nails - Bleeding nails - Nail Salons Near Me - Oxford, Massachusetts

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I went here for the 2nd time on 7/16/25. The first time I went was fantastic and I was excited that I found a decent place. Yesterday was a whole different story. I wanted a robin egg blue color with the white french tip (pedicure.) I was told I could not do that because I didn't choose gel. Strange, they did it the first time and now they couldn't. The tech was rude, didn't massage my legs, took the hot stones and ran them up the front and backs of my legs once, threw all the tools in with my feet in the soaking water and didn't apply any lotion afterward. She left polish all over my toes without cleaning off and the polish job itself was all streaks and pitted. The whole pedicure took about 25-30 minutes. FAIL !!!!!! read more

I had went to the salon to get a full set a couple weeks ago and they came out great. i then went in for the refill and i had a different lady doing my nails. she absolutely butchered my nail beds, they are red and all cut up. Then proceeded to make multiples of my nails crooked. she also could not draw a moon and i have multiple chances and could not attempt to make one like the reference photo. i proceeded to tell her nevermind and just do the solid color. needless to say i will not be going back. read more

This is my forever nail spot! Sonia is absolutely amazing and always does such an amazing job with my nails! She does incredible work and her creativity is endless! read more

Lux Nails - Nail Salons Near Me - Oxford, Massachusetts

They do a good job! Nail technicians are very nice!! Nice, clean spa. Have lots of pedicure chairs.

Took my 12 year old daughter to get her nails done as what was meant to be a special treat for her school dance. She told the lady she needed to use the bathroom but was told no, she needed to wait. Well, she ended up peeing herself for the first time since she was in diapers. You could see the back of her pants all soaked. She was horrified and beyond embarrassed. She learned the hard way that even if the adult says no you get up and go anyway. Will never go back again! read more

I am very pleased with my service at Lux in Oxford. It took me a while to find a new place to go when I moved here, Nikki is great! She takes her time and really cares about her service. I have found that if you don't like what you get all you need to do is ask. They are very accommodating read more

The people here are extremely nice and make sure that your service is relaxing. The pricing is fair for the service. The interior was beautiful and clean. My nails lasted a long time. I would definitely recommend if you live in the area. read more

Lux Nails - Pedicure (sorry about the dirty car mat) - Nail Salons Near Me - Oxford, Massachusetts

I gave this business the benefit of the doubt more than once and both nail tech were unskilled. Nails were lumpy,uneven lenghts,terrible shaping. You get what you pay for no doubt! read more

Ended up here by accident, the salons closer to me happened to be closed on Sunday. But I'm glad I got to check this place out - it's beautiful inside, the decor and chandeliers are so pretty and inviting. I was a walk in and they took me right away. I love my gel manicure and even got a design that I wasn't planning on but am super happy with! I definitely plan to come back. Make sure to bring cash for tip as you can't put it on your card AND if you pay in cash you get a card and after a certain amount of appointments and paying in cash you get money off. So next time I'll definitely be bringing cash!! read more

Lux Nails - Nail Salons Near Me - Oxford, Massachusetts

Kayla was phenomenal. She took care of my weak nails and dry cuticles. Well worth the wait. My nails looked gorgeous for weeks!

Worst experience with a dip manicure I have ever had! Kim was my technician, it was my first and will be my last time at Lux. She was in such a hurry and paid no attention to what she was doing. My friends and I were appalled at how my nails were not even shaped. Maybe they have some good technicians, and I had the unfortunate experience of getting their worst, but clearly she didn't make the experience a peaceful experience and the outcome was horrible! I need to go somewhere else to have this mess fixed! read more

I got my nails done and they are fantastic! Everyone here is super friendly and nice. I will definitely be back to get my nails done again.

Overall, not impressed. I've been to Lux Nails in Oxford twice - once for a standard manicure, and once for a pedicure and gel manicure. The first time, the manicurist cut my cuticles so low that they bled (not very enjoyable for something that's meant to be relaxing!). I decided to go back another time because the location is convenient and maybe the low cuticle-cutting was a one-time thing. The pedicure I got the second time I went was good, I had no complaints and the polish looks good and professional. I have many complaints with the gel manicure, however. Again (different manicurist), my cuticles were cut so low that they bled. This has never happened any other time I've gotten my nails done, aside from the first time I went to Lux Nails. Additionally, after leaving, I noticed that one of my nails has bumps in the polish (understandable for a normal manicure, not for gel). Another nail had gel polish all over the side of my finger, which peeled back the gel on the actual nail when I tried to get it off of my skin. Furthermore, today (not even 24 hours later), I noticed that another nail is already chipped. If any one of these things had happened individually, I could chalk it up to a bad day (everything can't be perfect all the time), but I really do not expect so many issues in one manicure. Definitely disappointing and not worth the price for the quality I got. I will not be going back. The only thing that makes me give them 2 stars instead of 1 is that the pedicure was fine! read more

Lux Nails - Index finger already has chip, ring finger has bumps in the polish. - Nail Salons Near Me - Oxford, Massachusetts

Best service in town. High end nail salon Best service for weddings We will come back and bring more friends read more

Went in for a gel mani & gel pedi. The pedi was fantastic. Super relaxing & she did a great job. As for the mani, she cut my cuticles so low to where 5 fingers were bleeding & one of the cuts is infected now. She also made my thumb nail super uneven, I didn't think to look at that much of detail so I didn't notice until I made it back home although I shouldn't really have to worry about it because it's there job to make sure they're straight. The mani was really quick almost like she just wanted me out. More or less just clipped my nails & painted. Not that enjoyable. Honestly if my finger didn't get infected I would probably go back, but for now I will have to pass. read more

Lux Nails - Cut and infected finger. - Nail Salons Near Me - Oxford, Massachusetts

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Got the dip powder and it looks amazing! The girl doing my nails checked with me when doing them to make sure each nail looked exactly right. Atmosphere is fantastic. Getting to watch the football game while getting my nails done in a gorgeous salon? This might be my new fave spot. Only complaint is I wanted a full manicure, you know where they do your cuticles and dead skin and all, but maybe that was a miscommunication cause of the dip powder as opposed to gel? Definitely will be back. Awesome guest service too. read more

Lux Nails - Got the dip powder and it looks amazing!The girl doing my nails checked with me when doing them to make sure each nail looked exactly right. - Nail Salons Near Me - Oxford, Massachusetts

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Zero stars. I went here with an appointment and they did not start my manicure until 45 minutes later. When I started I had a woman who did not know how to do anything. She drilled my real nail bed thinking they were acrylics or something. They bled and hurt. She apologized and kept working. She called over someone else to help with painting them because she kept messing up, and they rushed through painting. They came out terrible, and I asked for gel polish. I walked out with a $50 charge, terrible nails, and in pain. read more

Do not go here !!! Gel nail polish lasted less than 1 week !! I went back to get my nails redone and they were very rude and refused to redo my nails or offer a refund. Unbelievable I would not recommend this place. read more

The nail tech was trying to remove my acrylic nails. She was initially soaking them in acetone but they were not coming off as quick as she wanted so she got a bowl of extremely hot water put the a bowl of acetone in the water. She grabbed my right hand my hand went into the hot water instead of the acetone. The tips of my fingers were burnt. Sonia the owner wanted me to see a family member of hers who is a doctor. read more

Really happy with the gel manicure I got today. The attention to cuticles and base cost was unreal. Hand massage was great too. Prices comparable to other salons. Also liked the clean and open atmosphere. I will definitely go back for my next mani/pedi. read more

I had an appointment for this place for 10:30 I should be able to come in and sit right down and get my nails I shouldn't have to wait because some 1 walked in before me if I havw an appointment they should be ready for me not make me sit and wait this is ridiculous!! read more

This nail salon is amazing. They got me right in and it was the best pedicure I have gotten in years. Not only did the technician take her time, but my toes look perfect. This place is beautiful inside, spotless clean and has a very relaxing atmosphere. I will be back very soon. read more

The salon was very clean. They used a liner for the pedicure which I liked. However when she worked on the ruff part of my feet, she cut me in two different places. I also had a gel manicure and she went all the way to the cuticle causing the edges to catch on things and some even started peeling before a week. read more

My daughters and I have been to Lux Nails a few times. All of our initial experience was positive. It's clean and lovely and most of the employees are pleasant. My last two visits were not so great. I went for a pedicure with my 20 year old daughter. We were told it would be a 15 minute wait. No problem for us. While we waited someone else came in for a pedi. We are all seated at the same time. Two techs begin work on my daughter and the other customer. I'm waiting and waiting while the nail techs talk and laugh. Finally a tech comes over to me it seemed obvious he didn't want to do a pedicure. He sighed and took deep breathes through he entire pedicure. The other techs spoke to him in a language I didn't understand and they all laughed while he pouted. It was super uncomfortable for me. An angry nail tech does not make for a fun, relaxing pedicure. Fast forward three weeks I decide to try again and bring both my daughters. We make an appointment for three pedicures. We arrive on time and go right to the foot bath. One daughter gets started with a tech right way the other waits a few minutes. Not a problem. Fifteen minutes later I still have no one waiting on me. No one is telling me why I'm waiting or apologizing. I dried my feet and left telling the receptionist I didn't want to wait any longer. She offered no apology only saying "she's almost done, she's only polishing" pointing at a technician who was working on someone else. If a customer takes the time to make an appointment it should be honored. If the facility can't accommodate why can't they just say that instead of wasting the time of paying, good tipping customers? I won't be back. ...if I read this review I would assume there is something disgusting about the feet of the writer... I can assure you my feet are fine, well maintained read more

Clean, professional, nice and quiet. Pedicure was so nice, great massage, and she was extra gentle when I told her I am awfully ticklish on the bottoms of my feet. One of best pedis I have had, then on the manicure. Meticulous is the only way I can describe the job he did. Took great pains to get base coat on just right, and I asked "why"...he said it is the most important coat in the process. I must agree! Cuticles are the best I have had in years. Will definitely return, and recommend. Only reason for 4 instead of 5, there was no paraffin, which is something I love! read more

I've been here twice, both for full sets of acrylics. I had a different person each time. Both times the nails were so overly thick and they don't really get as close to the cuticles as they should, so within 4-5 days there was already a huge gap. Not even a week and half later I need a fill (my nails don't grow fast at all so it's pretty sad). Acrylics are fake, but there are much better salons in town that take the time to make them look as natural as possible. Especially if I'm paying $40+ read more

First time, I stopped in on my way home. Cash did a great job! I definitely will be going back not to mention the place is beautiful and they have so many color options. read more

Lux Nails - I cannoli wear opi - Nail Salons Near Me - Oxford, Massachusetts

I never go to a new person for my nails and pedicure but i got a gift care so i took my chances...huge mistake...first during my pedicure my toes were stabbed with cuticle remover and then cleaned with alcohol, it burnt like fire..anyway then i move to my gel fill, simple design of red nails with a little bit of gold glitter, not only did she mess it up completely up she called the owner i was so super nice that hey this looks untidy and she has run her fingers over wet gel paint and i can see her finger prints on my nails and the owner literally rolled her eyes at me. post which the girl and the owner were talking in Vietnamese angry it does not take a genius to figure out its about me..i asked her to scrape all the nails paint and left with no color of my nails that too during xmas... absolutely horrible and unprofessional behavior...i still paid and gave her a good tip just to make her feel bad and told the girl to tell her owner how she is in a customer service line and rolling your eyes at a customer is absolutely rude specially to a first time customer who has being super nice read more

First time here got a full set cost me $28 dollars they have a great selection of nail colors. The guy who did my nails was very patient and I got in quickly no wait. Nails don't look bad although I wish they were shorter like I asked. Very clean environment will be going back to get my fill. read more

Stopped in to get my toes done, VERY nice and clean place. The girl who painted my toes was sweet and attentive. Pricey though, cost $52 without tip for a gel pedicure. read more

I live very close to this place but sadly, I'm just not impressed. You can only tip in cash, and I was unaware of that as I saw no signs posted about this. I have had good and poor experiences there. Some people take great care with my nails, others were too casual and did a very poor job after I declined to upgrade to a spa pedicure/manicure. I don't get the sense that they take any care about the health of your nails, as they file them down too low, making them weaker and weaker especially with a gel manicure. I won't be going back. read more

My nails came out ok but it cost $28 just for a fill. I did like how easy it was to walk in and be taken right away but the cost makes me want to go somewhere else. read more

Save yourself the trouble and go elsewhere! I went in asking for a dip manicure with my cousin. We hadn't seen each other and were excited to catch up. This salon happened to be the half way point for each of us so we decided to give it a try. The lady quickly stated that we couldn't sit near each other and were seated at complete opposite sides of the room (frustrating) but OK. 5 minutes later another woman walks in and they sit her directly beside me, but my cousin wasn't able to? Every manicure I've had always starts with soaking my nails in warm soapy water to clean out underneath and soften the cuticles. The moment I sat down, she went right to sanding down my bare nails. They were cut completely uneven and when i mentioned it to her, she rudely stated that its my real nail and there is nothing she can do about it without tips (She could have simply cut it and filed a little more.) It wasn't long before i was bleeding from her rushing around my nail bed, there was no else waiting so why the rush? A quick hand rub and $40.00 later, I am stuck with unimpressive nails and an experience I know will never happen again. Cashing out, another woman stated "$40.00 dollars" and grabbed my card, tossed the pen and receipt to me and walked away. Multiple of my co-workers heard my complaint and stated they too have had a single horrible first experience and never returned. read more

Very clean salon. I would highly recommend the pedicures. The shellac pedicure is definitely worth the money. It last twice as long as most pedicures. My polish is usually will last a good five weeks without chipping or peeling. Hannah is great! read more

Definitely will come back! Sonia really did a great job. Not only was the service extremely friendly and professional, it was also enjoyable and relaxing. Incomparable prices and great atmosphere ! read more

Love going here!! Place is clean staff is friendly and Cash does an AMAZING job!!! Def will continue to get my nails done here