My son loves coming here and running around! He absolutely loves the toddler town area (adorable)…read moreand the staff has always been friendly when I have gone there. We just booked a birthday party for our son here because of how much he loves it!

having ONE hour a week dedicated to "sensory friendly" children is sick and yall should be ashamed…read moreand shut down or not even have it at all. Any kid no matter what needs more than just an hour t decompress and get out their energy. one hour is a tease and disrespectfu.

We recently visited with some friends for a shared birthday brunch…read more First off, the food was... ok? All of the temps were way wrong on all 5 of our burgers, but we enjoyed the sides. Nothing to write home about and nothing to go out of your way to seek out. The atmosphere is fun and super kid friendly. Strike that, it's way-way-way too kid friendly for a weekend brunch and unfortunately, lots of parents have figured that out. If you're cool with kids running all around your table while you're trying to eat poorly cooked food, cool. Me? Not so much... Service was friendly but the joint was severely understaffed.

So this is "Toledo's Barcade?" Really? Well, we can do better. We can do a shitload better…read more First the positives: the food, the beer, the service, and the atmosphere. The food is very good; it's from Bar 145 next door...build-it-yourself burgers, specialty burgers, creative and tasty appetizers, soups, etc...it's all here. There's also a abbreviated, "late-night" version of the menu that still includes pretty good options. The beer selection is excellent, and the self serve, pay-by-the-ounce-taps are a great idea. The service is hit or miss, but it's usually pretty good. Also, Reset now allows kids to come in before 7pm, (and later if they're not too busy). The atmosphere is fun, nostalgic and very "80s oriented." So far, so good, right? WRONG...the main reason to come here, is the retro gaming, and the gaming sucks. It sucks ass. There are relatively few games, and the games that are present are pretty standard stuff. But the real problem is that almost every game is in shitty condition, and, they seem to be getting shittier by the week. They're set on free play? So what. I'd think that the cost of the games is built into the price of the food/alcohol. Besides, if the games are "unplayable," (that's only a slight exaggeration), then they might as well not be there. Rather than walk away from a free game that, frustratingly, malfunctions, I'd prefer to pay a quarter and actually play! In order to be a viable entertainment option (especially for adults who appreciate retro-gaming), Reset really needs to pump a little money into their games. The way it is currently, I don't think there is any reason to come to the arcade side of the operation. Eat at Bar 145, and then go elsewhere.

Where to start we are from out of town, we thought this would be a fun night out, it wasn't. First…read moreoff the service it was awful, Heather was not busy enough to be so rude, I kept my composure they brought out food, the fries were undercooked, my Philly was loaded with more peppers then meat, we ordered the 2 78.99 deals for game cards and a 14.99 card deal. What a joke. My bread was so tough I couldn't even bite into it, it was awful. I asked for a side of mayo, she didn't tell me there was a charge. 59c check your bill. She came to run my card, notification card was charged 195.00 then she claims there was an error by now the manager also not so pleasant has come to table oh and was only offered a free dessert which was cold and the ice cream was freezer burnt, by now my daughter left to play games while I figure out the bs with the bill. Again it wasnt declined it was an error, again it came out if my account, now we cant leave the table without her holding a cc, nope sorry u got paid now and hour has passed,the gm guy comes out my husband and gone to find my daughter he came back pissed they tried to write down my full cc number made me repay this time in cash because they had an error what would someone do if they didnt have 400 and had already been charged 195 and the charge didn't fall off. You holding them is against the law so is not disclosing upcharges like flipping Mayo, Stay away. The gm did offer us some free game cards by now the night has been ruined, everyone was angry tired and out 400.00 I have filed thru the website submitted the receipts and proof. I will be expecting a full refund cash and card if I have to drive there myself. AVOID THIS PLACE HEATHER IS A SCAMMER ADDS EXTRA CHARGES WITHOUT TELLING YOY EXPECTS TO BE TIPPED OUT FOR SLIDING A CARD AND SERVING UNACCEPTABLE FOOD. NO SHE NEEDS TO BE FIRED.

We had a great time with my 5 year old grandson at Dave and Buster's…read more He literally danced from game to game. We had a nice dinner. The black bean burger was good. Our server was friendly and the atmosphere was fun.

Lanes are slippery, extra greasy. And they also had a dip. Bowling alley refused to put the bumpers…read moreup which I thought was unprofessional! Won't be back no time soon.

Review from my 8-year old: nice staff! The building looks old on the outside, but it looks very…read morefancy on the inside. It has a great arcade! Everything was glowing! Rolled in here right as they opened at noon on a Saturday. Staff was very friendly and welcoming. They let us know about the special, which was two games, shoe rental, and 40 arcade credits for $21 per person. Very worth it and perfect combo, given kids' short attention span. Staff were so patient and helpful when we were trying to decide on what prizes to redeem, and also gave advice for event parking in city center. Very clean facilities (helps that we were the first ones there, but things felt very well maintained.) Hoping this more recent review helps boost the ratings on this place, and esp since it seems like bad reviews are from a while ago! We were close by and decided to come in to check it out and leave if it was really that terrible. It was seriously great!

1 Star Review I…read moredon't like leaving bad reviews, but this experience deserves it. The manager, customer service, and client relations are all extremely unprofessional. I hosted a party about a month ago and paid in advance for 15 kids. I was told that I could receive a refund for any kids who didn't attend. Only 10 kids showed up. When I asked the manager for a refund, he suddenly claimed their policy only allows refunds for 2 kids -- which is not what I was told. I didn't argue and agreed to the refund for 2. He assured me that the refund was processed, but I never received it. I've called customer service (who said they don't handle refunds) and was told to call client relations -- but they never answer, and you can only leave voicemails that no one returns. I've done this multiple times over the past month with no response and no refund. This is terrible business. Communication and honesty are everything when it comes to customer service, and they failed on every level. Do not book a party here!

They have a bunch of unsupervised young teenagers working this place nobody was standing at the…read moredoor making sure of anybody's children coming in and out like they used to do The salad bar looked disgusting we sat in line for 45 minutes because two of the employees were new did not know what they were doing on the computer and I asked them where is your manager and they said he's on break ridiculous