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Qatar Airways

1.9 (16 reviews)

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American Airlines - Delayed. Gate changed. Plane changed. Seats changed.

American Airlines

1.5(2.2k reviews)
0.4 mi

I made a reservation with American after not flying with them for years. I wanted to secure the…read moredeal I found so I went ahead and booked with my frequent flyer number of 10 years old to find out that my profile still had my maiden name. My mistake - I immediately changed my name with the supporting documents and it was changed in a few days in the app. It wasn't until a few weeks later when I checked in, I realized my name never updated so I tried calling AA and they said it airline had to handle it. So the day of my flight, I visited DFW with my marriage license, old and new passports and a smile and I was greeted by Michelle at the AA counter who at first was welcoming, then her mood changed when I asked for help with my name change. She replied with a "why did you check in if it wasn't correct?" I thought ... because I want to still check in on time and I was told I needed to see a desk agent., which I politely told her and informed her that I had all supporting documents. She informed me that she may not be able to get my same seat or a seat at all since she had to un-check me in, and I said that was okay, I just want to make sure everything is correct and connected. She didn't reply much after that, but I still proceeded to be very kind. I ended up with the same seat, same boarding position and the flight was in no way full. I had no other trouble, but her demeanor was a little much for something that ended up taking her 3 minutes to fix. Oh well!

So far the experience hasn't been great today. We boarded our flight to China and had to disembark…read morebecause the engine wasn't working, leading the a/c to also malfunction. They are currently in the process of fixing the issue. Our flight was expected to leave at 10:40. We got stuck on the plane in the heat for 30 minutes. Now we are waiting for the issue to be fixed in order to embark once again. Tentatively the airline stated that we should be boarding now but we still are awaiting. The staff on our flight were all nice and accommodating. They were also very hot and obviously have nothing to do with the issue. Hopefully this problem is fixed as soon as possible. We have a wedding to get to so hopefully everything isn't delayed any further. On July 1st our flight got delayed an entire 24 hours. We were issued a $12 food voucher and a hotel voucher that was actually a motel with a foul odor. The shower was disgusting as well. We ended up booking a different hotel out of pocket. We were told that our flight was re-scheduled for 11:15 am for July 2nd and that there shouldn't be any more issues. We were also told on July 1st that we can go down to baggage claim if we wanted our luggage and that it would be available in 30 minutes to an hour. Once we got downstairs they said our luggage was not available for another 30 minutes to 5 hours. The staff at American Airlines baggage claim were extremely rude and dismissive. We never ended up getting our luggage because they did not have an actual estimate of how long it would take. Day 2 of our flight being delayed. We arrived at the airport and it seemed like things were looking up. We get to the gate and are awaiting for everyone to be able to board. As we're waiting we're told once again today that our flight will be delayed 45 minutes now because the plane is having the same issues with the a/c not functioning. They also stated that it was a different plane, how can a totally different plane have the same issue occurring. It does not make any sense. Now the airline is saying that the plane is out of service. They stated that the plane is coming from the hangar and it will take 30 minutes. Out of no where they say that we have to go from Gate D33 to Gate D65. Now they are saying that we have to wait 6 hours for our new flight with a new plane. So instead of our 24 hour delayed flight leaving at 11:15 am, we are now scheduled to leave at 6:00 pm according to the updates we have received. I am extremely disappointed and do not ever want to fly with American Airlines again. We are flying to China for a wedding and have had to cancel multiple reservations that were made in advance and it's also looking like we are not going to make the wedding. This is absurd and has affected all of us traveling emotionally and physically.

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American Airlines - Terminal D

Terminal D

American Airlines
American Airlines - Mass cancellations on Christmas Eve due to IT issues.

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Mass cancellations on Christmas Eve due to IT issues.

Spirit Airlines - View

Spirit Airlines

1.6(28 reviews)
0.1 mi

Late arrival with zero notification in the Spirit app about any delay. Boarding was supposed to…read morestart at 4:40 PM. It didn't begin until around 5:15 PM. It's now 5:40 PM -- we're about an hour behind schedule for a 2 hour and 30 minute flight. No clear communication. Just waiting. Terminal/gate E31 call this sardines airlines. The delays started in New York earlier this morning and have clearly caused a chain reaction. That should have triggered a delay notification well in advance instead of leaving passengers in the dark. Gusty winds and cloudy skies. Sounds like turbulence ahead. Jesus protect us and the pilots.

Where should I start? Due to recent economical changes. I have chosen to embark upon spirit in…read moreorder to survive this new financial crisis of America. I have flown spirit about 10x in the past year. In which I feel is enough to write a pretty valid review Each time was a unique experience. 1st time was delayed boarding by 15 minutes on a RT from Dallas to ATL. Not a big deal so I rolled with it.I did happen to catch a young man pleasuring himself on the plane. Awkward. 2nd time my partner and I flew to Atlanta and sat on the plane after landing for 1.5hrs due to limited gate availability. I know this because I call the ATL customer service line to find out what was the issue. I was told that spirit didn't have the real estate. Meaning they purchase so many gates at a particular airport and if they are occupied when a plane arrives. The plane is required to wait on the tarmac until one becomes available. Crazy! 3rd flight was RT for 2 people $600 to Orlando. Delayed boarding about 15 minutes but no issues. 4th R/T flight I flew to Orlando from arrive late to the gate by departure time thinking they would be late as usual but not that day. They closed the door early and wouldn't allow me to board. That was definitely my fault for not checking the hours of operation for TSA Precheck and Clear. I totally assumed they all worked the same hours. And I assumed spirit was operating on its normal delayed boarding time. They were nice enough to rebook my flight at no additional charge along with several others who had Similar issues with TSA. This fifth and final time is based on life or death. I work on aircraft for a living and I know the importance of fit form and function of the aircraft. Every aircraft must have structural integrity. And unfortunately this plane did not. As we prepared for landing I glanced at the wing and to my surprise I seen the damage. I couldn't believe any airline would risk potential lawsuits or safety in this day and age with so much technology around.Do they not have to follow protocol? Is public safety no longer concern when it comes to money? Do the FAA and other Consumer Safety organizations work or shall we just continue to be reactive society. Where we must lose innocent people before someone decides to do their job.

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Spirit Airlines
Spirit Airlines
Spirit Airlines

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Avianca

Avianca

1.5(4 reviews)
0.4 mi

Okay, so Avianca is a mixed bag. It's sort of like the American Eagle for Taca, if you need a…read morecomparison. But it has its pluses. We flew from Dallas to San Salvador. I had to do a last minute flight change after I had checked in due to American Airlines canceling my flight into Dallas, and dealing with Avianca was an absolute headache. Because they weren't dealing with the same weather as my Tampa to Dallas flight, they didn't consider the flight change to be mandatory from their end, so I had to pay $$$ to change my Avianca flight and then petition my credit card company to help with those change fees. Language was an issue. The person helping me had a hard time generating a receipt for me. It took hours on the phone to deal with something that I can usually resolve in minutes with most carriers. (As I had already checked in online, I could not make changes online and had to go through the phone to fix everything.) HOWEVER, I will say that there's a plus to Avianca. The exit row seats. Normal seats don't recline. Plus seats were $60+. But the exit row seats had more legroom than the plus row seats and they reclined (at least in row 14), and they were only $40. And if the flight isn't full, they won't just stick someone in the exit row who didn't pay for it, so you might just get the row to yourself. So my husband and I had three seats to ourselves. So... book Avianca if you can get the exit row. And cross your fingers that you don't need to deal with making changes to your ticket after you check in.

WORST airline ever. Booked 4 flights and bought the insurance just in case and our daughter ended…read moreup getting really sick and got hospitalized, SO I try to cancel a month in advance since she was hospitalized for about a month. Got the tickets through Expedia, so I called them first. They Said they couldn't do anything and to call Avianca direct, I call Avianca and they said they can refund it but had to pay a 450.00 fee to get my 2100 refunded. SO I paid it. A month goes by and still no refund. I called them and they knew nothing about it, so I went online and entered the Refund request# and authorization number and is showing that it was DECLINED. I AM SO UPSET. I will never use this airline again.

United Airlines

United Airlines

1.6(119 reviews)
0.6 mi

All good so far!…read more I've written couple of reviews lately where I have noted that United has done a lot to bring itself up in my world. Living where I do - Delta or American have been my lifelong carriers. United has always been a few and far between carrier for me. The schedules and pricing and equipment that I have experienced in UAL - after a situation where I found myself frequenting a UAL hub resulted in my trying the schedule offered - which was better than the alternatives. What I found was a surprisingly great price and good equipment for the flight - as well as good Servce. It surprised me so I tried it again. Same experience. Today - I am trying for a 3rd time for all the reasons above. Gate agent and ticket counter folks helpful and friendly - schedule of flight and pricing was very competitive and included an upgrade at minimal cost. We shall see!

I don't recommend using this airline if you are bringing film or a filmmaker. I brought my film and…read moreasked for a hand check on my super 8 camera. They said it beeped their machine during a hand check and that it had to go through the x-ray. I said it can't cause there's film inside of it. One of the TSA employees suggested to take out the film, I was reluctant at first but realized it was better than getting the whole film destroyed. But their lead said no it has to go through the x-Ray.I wish I had his name to point him out. I don't think he realized or just has no empathy but he got my whole film roll destroyed with all my memories in it from my trip. And after it went through the x-ray, you know what happened? Nothing, nothing happened. He then said "okay you're all good you can take it now" Like bro you just got all my film destroyed.

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United Airlines - Snacks

Snacks

United Airlines - Inside the plane

Inside the plane

United Airlines

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Japan Airlines

Japan Airlines

5.0(5 reviews)
0.3 mi

The Japan Airlines main main customer service number is +1877.437.2914 . This number is available…read more24/7 for flight booking(Business/Economy Class), changes, and support, and can be used throughout the USA to manage reservations, changes, including cancelling within 24 hours of booking for a full refund if booked 7+ days in advance. Seamless Reservation & Hassle-Free Planning The booking experience was smooth from beginning to end, with a user-friendly process that made organizing the trip simple. Business class options, including flexible ticket choices, premium seating, and priority travel services, were presented clearly, making it easy to compare benefits before booking. Flight and seat selection required only a few steps, and the confirmation itinerary arrived immediately with all travel details organized in one place. Premium Airport Services & Stress-Free Departure The airport experience was designed for convenience and efficiency. Dedicated business class check-in counters helped minimize waiting time, while priority security access allowed for a quicker journey through the terminal. Lounge facilities provided a comfortable setting to unwind before departure, offering a relaxing atmosphere away from the busy crowds. Priority boarding ensured a smooth transition onto the aircraft without unnecessary delays. Spacious Seating & Exceptional Onboard Experience Inside the cabin, the premium experience continued with spacious seating designed for both comfort and productivity. The generous legroom, reclining features, and thoughtfully arranged cabin created an ideal environment for relaxing or working during the flight. The aircraft remained clean and peaceful throughout the journey, while the cabin crew delivered courteous, attentive, and professional service that enhanced the overall travel experience. Smooth Flight & Convenient Arrival The journey remained comfortable and well-coordinated from departure through landing. Inflight services were provided efficiently, allowing passengers to enjoy a relaxing and uninterrupted trip. Upon arrival, priority baggage delivery helped speed up the airport exit, making the final stage of the journey just as convenient as the beginning. Overall, business class delivered an excellent balance of comfort, efficiency, and premium service, making it a reliable choice for travelers seeking a seamless travel knowledge.503**. This number is available 24/7 for booking, changes, and support, and can be used throughout the USA to manage reservations, changes, including cancelling within 24 hours of booking for a full refund if booked 7+ days in advance. Seamless Reservation & Hassle-Free Planning The booking experience was smooth from beginning to end, with a user-friendly process that made organizing the trip simple. Business class options, including flexible ticket choices, premium seating, and priority travel services, were presented clearly, making it easy to compare benefits before booking. Flight and seat selection required only a few steps, and the confirmation itinerary arrived immediately with all travel details organized in one place. Premium Airport Services & Stress-Free Departure The airport experience was designed for convenience and efficiency. Dedicated business class check-in counters helped minimize waiting time, while priority security access allowed for a quicker journey through the terminal. Lounge facilities provided a comfortable setting to unwind before departure, offering a relaxing atmosphere away from the busy crowds. Priority boarding ensured a smooth transition onto the aircraft without unnecessary delays. Spacious Seating & Exceptional Onboard Experience Inside the cabin, the premium experience continued with spacious seating designed for both comfort and productivity. The generous legroom, reclining features, and thoughtfully arranged cabin created an ideal environment for relaxing or working during the flight. The aircraft remained clean and peaceful throughout the journey, while the cabin crew delivered courteous, attentive, and professional service that enhanced the overall travel experience. Smooth Flight & Convenient Arrival The journey remained comfortable and well-coordinated from departure through landing. Inflight services were provided efficiently, allowing passengers to enjoy a relaxing and uninterrupted trip. Upon arrival, priority baggage delivery helped speed up the airport exit, making the final stage of the journey just as convenient as the beginning. Overall, business class delivered an excellent balance of comfort, efficiency, and premium service, making it a reliable choice for travelers seeking a seamless travel knowledge.

I was flying from Hong Kong to Tokyo for a 4 hrs flight. They served a yummy lunch after boarding…read moreand all the crew members were wonderful helping passengers on board. Their staffs are well trained and knowledgeable of what they are doing. I will consider taking their long haul flights now from Dallas to Tokyo if I ever visit again!!! Money well worth it!!

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Japan Airlines
Japan Airlines
Japan Airlines

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Qatar Airways - airlines - Updated July 2026

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