Shahrooz is the ultimate professional who has everything that you want in someone who is working in…read moreyour home. Water got into the box which held our security and internet equipment. After waiting a week for the company who did the original installation to call me back I went to Yelp and found Digital Solutionz. It was the best thing that could have happened. Shahrooz immediately scheduled an appointment, arrived when he said he would, and gave me his recommendations on what needed to be done. It wasn't wnat I had in mind, but I went with his superior knowledge and experience and am very happy I did so. His level of professionalism and knowledge are, sadly, difficult to find these days. Thank you to him and to Yelp for connecting us.

Had a small issue with TV surround sound not connecting , Shahrooz arrived at the appointed time,…read morediagnosed the issue and fixed the problem quickly. I will definitely call him in the future for any TV/Remote/WiFi issues.

Avoid at All Costs - Incompetent, Dangerous, and a Complete Ripoff…read more If I could give Oasis "Luxury" Smart Homes zero stars, I would. Hiring them was one of the worst decisions we've ever made. They charged an outrageous $4,000 to install 25 feet of LED strip lighting, took three months to finish what should have been a simple job, and still failed to deliver anything remotely acceptable. The "work" (if you can even call it that) was a disaster from start to finish: Unbelievable Incompetence - It took multiple failed attempts, four visits over three months, my husband repeatedly meeting with them in person, and they still couldn't get it right. The LED strip in the master bedroom failed entirely, and their so-called "experts" clearly had no idea what they were doing, from design to execution. Major Safety Hazard - Most egregiously, their botched installation could have burned down our home. After notifying Oasis we could not trust them anywhere near this project any longer, we called in a REAL lighting professional, who promptly pulled out the wiring and showed us that Oasis' garbage installation with incompatible components resulted in a melted connector inside the wall. We'd smelled the burning for some time before the LED driver blew out, thankfully protecting us and our property from an electrical fire. Shocking Lack of Professionalism - Their team spray-painted indoors without any protection, leaving a mess on our floors, broke wires in the kitchen, and generally bumbled something every visit. Communication was abysmal. Repeated requests for updates over the life of the project were ignored. Meetings with their rep, Ben, were useless because he apparently couldn't wrap his head around the design, despite being provided visual aids, and the technicians didn't even follow the agreed-upon plan. Total Waste of Time & Money - After months of frustration and thousands of dollars wasted, we were left with a non-functional, dangerous installation. And despite their catastrophic failure, they had the audacity to send us an invoice for the remainder of the $4,000. This company is a bunch of clowns and a scam and a liability. Do not trust them with your home. If you value your safety, your time, and your hard-earned money, RUN in the opposite direction. ---------------- Clarification on the response below. There was NOT "quite a bit" of additional work. It was 6ft of lighting in the kitchen, 16.9 feet of lighting in the master and the materials necessary for both. Neither of these were some wild design that your industry has never heard of. Standard LED lighting. And the master bedroom was by far the larger of the two requirements. My husband asked MULTIPLE times as this project was going off the rails to speak with you. Never heard a thing. Maybe you should have a word with your staff. ALSO - our designer called you and had a conversation with you earlier this month to let you know how wrong this has gone and ask for your help. Did we hear from you then? Nope. So spare me the story that this is news to you. As for you reaching out, my husband just now found your response to our notice of dispute of the final invoice. Well after the project ended. It's really too little too late, unfortunately. Leadership was absent through this entire ordeal on every level. A refund and "We're terribly sorry" is indeed the only right answer here. ---------------- Update as of 2/24/2025: No surprise here - Justin and his team still haven't issued the refund they promised. Instead of taking responsibility, their response to this review was to try and bury it by creating a fake 5-star rating the very next day. Rather than making things right, they're focused on damage control. This speaks volumes about how they operate. If the owner can't own up to mistakes and do right by customers, what does that say about the integrity of the business? Think twice before trusting them with your money.

I had Oasis come out on June 20 to provide an estimate for converting my living room into a media…read moreroom. A representative spent over an hour with me and my wife, discussing options and promising a proposal shortly thereafter. What followed was a frustrating and disappointing experience. I had to send four separate follow-up requests -- including one to their general sales email -- just to receive the estimate, which finally arrived 20 days later. And the proposal? For a single 98" Sony TV, a soundbar, and a few accessories, the quote came in at over $15,000, with a "discount" of four cents. Yes, $0.04. No full surround sound, no advanced system, no customization -- just inflated parts, padded labor, and insulting communication. This experience made it clear that Oasis either didn't want my business or had no intention of delivering value or professionalism. I expected expert guidance and a fair bid. What I got was silence, delays, and a tone-deaf proposal that felt more like a brush-off than an offer. Needless to say, I'll be taking my project elsewhere. I recommend others proceed with caution.

Update: Well since I have no internet I do have cell…read moreservice because it is not connected to my Control 4 so I have time to point out to your future customers that absolutely nothing was omitted from my texts. Also you admitted to me this morning that you "lost" your receptionist and that is why you didn't respond to my texts. But go ahead and lie on yelp. That will ALWAYS help you get more business! The bigger WOW here was when I hung up the phone from you blaming me for me being frustrated with you, I then called my husband and he said he had just hung up from Roman (who is not your technician but rather the owner of the company) and he basically told my husband that he doesn't have time and to call anyone else in the valley to do the work. So we did! We look forward to someone coming tomorrow to fix this mess! Maybe the best way to get ahold of you is through a yelp review because you sure responded to that quicker than almost a month! Hahahaha We have had our control 4 system w CinemaScope which used to be Modern Home now for 2.5-3 years. The install went good and we're promised the world when meeting with Roman and he and his guys came to set up our TVs and internet. But fast forward to when you need someone to come out and fix something or you need a service call...then you have to wait 2 weeks or more to get your service completed. OR you message them and they don't even call or text back. With this last set of problems I first text them on May 4th. Then the problems have gotten worse and worse and now the whole system is not working. We try to reset, doesn't work. Then we call cox because they like to blame everything on cox, that doesn't work. Then when we are upset that it took almost a month for them to call back, they say I know you are upset and you're taking it out on me! Uuuuuhhhhhh yeah!!! I'm taking it out on you because you don't answer the phone, you don't answer texts, and then when we do finally track you down it's going to be 2 weeks before we get someone out to look at it! I have 2 businesses that I run from my home and 2 weeks is a long time to be out of business!!! Hire more people so you can live up to what you are selling people!!! DO NOT USE THIS COMPANY!!! Attached are the communications the last few times we have needed assistance. Sometimes you are communicated with and sometimes not! Use someone else that has better customer service, that doesn't put the blame on you!

So impressed with Cinemascape and their crew. We needed an A/V company to hang some large…read moreTelevisions. Found these guys by accident and thought they would never do something so small. They were very responsive, reasonably priced and super fast. They were so easy to work with that we also hired them to set up our landscape sound system. Another excellent job. Great company and communication.

We were doing some renovations and Phillip came to our house to do the work. He was communicative,…read moreprepared, and cleaned up after himself like he was never there. He went above and beyond what I've seen and am used to from other electricians. Highly recommend this company!

So, you're looking to find a home theater vendor, or a smart home designer/installer, or you just…read moreneed your spiffy new flat screen hung on the wall. Well, your search ends here. The folks at Mythic Theater are absolutely the guys/gals for the job. Joe arrived at our house with a fantastic attitude and quickly came up with a plan for our home despite our complete lack of knowledge or the ability to give him even the slightest hint of a desired scope of work. "Make it awesome", we said. "Do you have a budget?" he asked. "Uh...the least amount of money required to achieve said awesomeness?" "I got you, fam." He came back in a couple of weeks with a proposal, and he did indeed get us. Clearly not his first rodeo dealing with AV dumb-dumbs. His crew showed up at the prescribed time and date, and in relatively short order, started cutting several holes in our walls and ceilings. They were such kickass guys, we didn't even care that our house was swiss cheese, and we welcomed them back over and over again. I promise - if anyone else came over and put holes in our walls, we'd probably ask them to leave ASAP. (Spoiler alert - they put it all back together and you can't even tell it happened.) The whole Mythic team was great to work with and patient with our questions and mid-job changes. At the end of the job, it was indeed awesome. Joe selected some great elements that work well in the house, especially the sound deadening to fix the echo we used to have. We now have whole home audio, a fantastic surround sound system in the living room, a patio TV and speakers, significantly updated systems in a couple of out-buildings, and as much lighting automation as a couple of cranky Gen-Xers can tolerate. I can't recommend them enough. 11/10

This is my third experience dealing with Starpower. I have…read morecontinued to work with these fellows because they know their business, and do a fine job from start to finish. I would suggest speaking with Jason. He knows every aspect of their operation, and was able to resolve a small delivery issue quickly and professionally. He definitely understands the value of customer service. I heartily recommend this business with no hesitation.

I'm sorry to report this, as I have a multi-year relationship with this company after acquiring a…read moresophisticated home AV system with a nearly commercial WiFi component as well. They let me down . . . not from the service side, as Jason is great. But from the sales side, they are horrible. And I mean, really really bad. That's because they recommend and sell brands like URC, where the (expensive) equipment lasts about 6 months, and where they don't even support you on warranties. I've got nearly $2K in URC remote stations sitting here inoperative because they won't support me. I spent nearly $5K on an extended warranty as well, and yet URC was complete garbage. Other dealerships laugh and blame Starpower for selling that kind of "utter garbage" and recommend quality brands like Control4 or Savant. So, the message here is don't trust the salesmen, just go with national/international reviews on brands and then select a dealer who has a good reputation and who sells those brands you've selected. I made the mistake of allowing them into my home and just buying what they recommended. Never again.

I moved into a new home that was built in 1994. It didnt have any modern tech inside of it. I…read morecalled many places to help with the following: -Wiring the entire house with Cat6 -Adding coax and power outlets to wall mount in various places -Running fiber optic through my house to an epicenter -Installing ceiling speakers -Outdoor rock speakers -Setup and dial everything in -And more! I called many places. Either A - they told me the wiring i needed simply could not be done. Go wireless. Or B, they would cut up tons of drywall, wanted to sell me 10's of thousands dollars of equipment and labor. Neither scenario worked for me. Then I met Scoob at Sundog. He was a down to earth honest guy. -He was able to wire everything that others said was impossible. -He was able to fish wire to places without the need to cut any drywall. -He was able to work with my EXISTING equipment and the way I wanted to set things up without some crazy upsell of a Control 4 system. -He gave honest feedback and recommendations and helped dial in my entire system. Everything works great and they did a great job. Fantastic customer service, fantastic response. I called them back to run all the fiber optic stuff. I've recommended them to friends for video surveillance, for fixing other people's bad jobs, and more. Everyone has been pleased. It's extremely hard to find someone with this knowledge, customer service, and the ability to do small jobs to humongous jobs. He does the entire gamut and is a master of his trade.

Needed a TV mounted and a Sonos sound bar installed and Scot (Scoob) with Sundog did it all. His…read moretimely communication and responsive service were simply great. He is very knowledgeable and completed the project quickly... at a very competitive price. Highly recommend Sundog! Give them a call.

Dale with Audio Video Specialists exceeded my expectations. I was tired of having an under…read moreperforming and unsightly home theater set up. I had reached out to several larger organizations and the personal touch and ability to customize was simply not there. I had heard great things not only about his ability to do home automation but also his speed of completion and support after install. He really listened to what I wanted to achieve and also took my budget into consideration. I would highly suggest reaching out to Dale for any and all your home theater needs.

From the owner: High Performance Audio Video Networks, Home Automation, Audio Design, On site Technical Supportread more

First my daugher's bike was stolen from the backyard, then a few weeks later, my Christmas…read moredecorations from the front yard. I decided I needed a camera system. I called and scheduled a consultation, and in no time I had cameras up. Now I can watch live what is going on all around my house any time I want and review recordings to see what has occured. I didn't know they also install alarms and provide monitoring- cheaper than ADT, even with the discount my insurance company offers. Now we are setting up the installation for that as well. I'm so glad that I've found Custom Automated Solutions, and I have peace of mind knowing that we are protected. I would recommend them to anyone, very professional, courteous and knowledgeable. Thanks!

Superseded expectations Hard working guys great at customer…read moreservice and meeting our needs