1. Quality Art

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    Monrovia, CA

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    Quality Art

    5.0 (1 review)

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    15 years ago

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    Photoworks By Rick

    Photoworks By Rick

    4.6
    (117 reviews)
    0.3 mi
    $$

    My experience with Rick exceeded all my expectations. I had three colorful images that I created…read morefrom ChatGBT. These are family gifts. With Rick's 29 years of expertise and excellent eye, we quickly picked out custom framing from his numerous samples, matting (in one case for a double mat), and non-glare glass. Furthermore Rick was not satisfied with my screen shots that I printed on gloss picture quality paper. So he downloaded the images from my chats and printed his own copies, in one case photoshopping the original image which had an inadequate margin. I thought his pricing was fair and totally appropriate for the quality materials and time involved. The finished frames are beautiful. Rick has my unqualified endorsement. SUPPORT YOUR LOCAL BUSINESSES!

    I had a very disappointing experience here…read more I brought in two rolls of 35mm film simply to have them developed (no scans or prints, as I have my own scanner at home). When I was told they don't offer "develop only," I said "that's a shame, no problem" and began to leave. Instead of ending the interaction there, the owner questioned why it was "a shame" and began explaining that there's "no money" in just developing film and that it's not worth it for him. He implied that I wasn't bringing enough business and suggested I should just learn to develop film myself. When I mentioned I already know how but don't have the equipment at home, he continued asking what lab I usually go to and what scanner I use, then laughed at my setup. At that point the conversation felt condescending and unnecessary. I was not upset that he doesn't offer develop-only services -- that's his right. What upset me was being made to feel like I was doing something wrong simply by requesting a service and being willing to pay for it. After the exchange escalated, he then offered to do the developing anyway, and eventually even said he would do it for free. By that point, the interaction had already become uncomfortable and argumentative, and I no longer felt confident giving him my business. A simple "we don't offer that service" would have been perfectly fine. Instead, the interaction became unprofessional and dismissive. I cannot recommend this shop based on how customers are treated. Also check out the response the owner Rick gave to my review on Google on the image attached. His response tells us far more about him as a person. 1. "We do not offer Dev. only and our website reflects that." This is deflection. My review already acknowledged that it's his right not to offer that service. That was never the core complaint. He's reframing the issue into something easier to defend -- policy -- instead of behavior. That's a classic move when someone doesn't want to address tone or conduct. 2. "Established 1998... devotion and love of photography..." That's credential shielding. When someone leans on years in business or passion as a defense, it usually means they don't want to examine how they handled a specific interaction. Longevity good customer service. 3. "The rest of your review is just a personal rant..." That's the tell. He didn't: Acknowledge my experience Apologize for any misunderstanding Say he's sorry I felt uncomfortable Clarify his intent Offer to make it right He labeled my review as emotional and dismissed it. That's ego protection. What this tells me about him * He takes criticism personally * He reacts defensively * He reframes instead of reflecting * He likely believes he did nothing wrong * He prioritizes being right over being relational Zero accountability in that response. A business owner with strong emotional intelligence would say something like: "I'm sorry the interaction came across that way. That was not my intention. While we don't offer develop-only services, I regret that the conversation felt uncomfortable." That would have neutralized everything. Instead, he escalated by calling it a rant. "because of a short, first time interaction". In business, first impressions are everything Mr. Rafik Keshishi.

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    Photoworks By Rick
    Rick...Brilliant! Thanks for presevring history
    Rick...Brilliant! Thanks for presevring history
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    Art N Frame Factory

    Art N Frame Factory

    4.8
    (16 reviews)
    4.2 mi
    $$

    I found this hidden gem for framing, displaying and storing my collectible autographed jersey…read morecollection. 2 years ago, I had used the corporation "Framestore" for my first jersey to be framed. It was a pleasant experience, and the quality is top notch, but the cost to use Framestore was more than what i expected. I still had 3 more jerseys to get framed and planned to acquire more jerseys in the future to expand my collection. The cost to use Framestore wouldn't make any economic sense and was out of my budget. So, I went on yelp to search for a local nearest framing location. I was so happy to find Art N Frame Factory. They were nearby my home and from the few reviews they had were good reviews. Gave them a call and the kind Korean owner was pleasant on the phone, and he was able to frame jerseys (not all art framing stores work on jerseys displays and there is a premium cost due to the size, material and casing of jerseys. The price was fair, but he needed to see the size of the jersey and we needed to discuss and decide on materials. I easily scheduled an appointment, and we met at the time scheduled and i was done within 20 minutes. Since i had gone through the planning process with Framestore, i was already aware of the planning involved and where i can use lower, but quality materials to save on cost. Nonetheless, the total cost was much cheaper. i wont state the cost from framestore vs. art n frame because the designs and size are not an apples-to-apples comparison and would be unjust to framestore. i was happy with the turnaround time and pick up was nice and smooth. the finished product looked great for the price i paid. Ive had an Anthony Edwards, Matt Stafford and Justin Jefferson jersey framed here. I will be having Shai Gilgeous-Alexander and Aaron Donald jerseys framed this month. Thank you Korean sir for your kindness and excellent service and work.

    We had some nice certificates that we wanted framed. The owner took the time and used his…read moreexperience and eye to match the color of the matte and the colors on the certificates. We are very pleased with the finished results. It took a few weeks to complete our projects. Good work takes time!

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    Art N Frame Factory
    Art N Frame Factory
    Art N Frame Factory

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    Quality Art - framing - Updated July 2026

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