Purchased a new vehicle from this team last week. It was an unexpected decision yet the team…read morelistened to my wants/needs and got me the car I had been hoping for! Mr Randy took the time to learn about my needs in a vehicle and was also open to sharing about his family and his passion behind finding that right fit for his customers. I appreciate the relationship created with the customer! Bill was a wonderful added support with the addition of programming my smart technology and assisting along the way! He was courteous and very professional. The finance manager (John?) was clear in explaining all of the offerings and getting me the best package for my business. He was honest and very efficient for timing. Very excited to have my new ride!! Thank you Ford Team!!

Everyone was extremely personable and very helpful. I feel like we got a great deal on a fantastic…read moretruck. Thanks to our salesman Jeremy, finance Jim and Mr Baugh for making it a very smooth transaction.

My wife and I purchased a 2026 Murano here, and our experience was exceptional. Our sales…read moreassociate, Ron Hammon, was friendly, honest, and extremely helpful--never once pushy. He thoroughly explained the vehicle's features and options, making the process easy and transparent. We received a fair offer on our trade‑in and a fair price on the new vehicle. After years of avoiding dealerships due to high‑pressure tactics and post‑purchase regret, this experience was a welcome change. We left with exactly the car we wanted and complete confidence in our decision.

A1 dealer makes you feel at home. Wonderful, quick experience. Buying our new Pathfinder. They…read moredidn't have what we wanted, but they got it the next day. Beautiful two-tone white. Thanks Jason for everything you guys done . . Ron and Fran.

Horrible service. I have been trying to buy a car from them for over 2 weeks. The General Manager…read moretold me if they can't get it they possibly can pull it from somewhere else. I emailed them what I was wanting to the General Manager and he was going to contact me back. Over a week later still haven't heard anything back from him. I get messages every day asking if he got a hold of me I said no then they tell me they will look into it. Had to search for my one vehicle ended up driving 2 hours to get it at Bentlee chevy in Florence Alabama. They are helping and a great dealership. Also Guntersville Chevy is one of the worst for service on your vehicle. They have messed number of things up on my wife's car and when you go back in to ask what's going on if the same issue they say you were never there before for that issue because they deleted out of the system and threw paper work away to save them from getting into trouble. I will never take my diesel truck there to get worked on. Stay away from this DEALERSHIP

Buyers beware, I fell for this, the salesman, Sammy Aplin basically forced me into buying a 2018…read moreFord Escape with 19,000 miles. Told me it was the only option we had, that it was the only vehicle that he could get the lender to approve me for because it was certified pre owned with a factory and extended warranty on it because our credit situation wasn't the greatest. (Found out from lender afterwards that they approved us for an amount, $30,000, not a vehicle in particular, they would always approve an amount, not a vehicle) Also told me that it was his girlfriend's car that she just recently traded in because she needed something a little bigger. Also told me that the transmission had just been replaced on it. The day I signed the papers in July, I didn't even get to come home with it because when he goes to pull it around the check engine light comes on so it immediately goes in the shop and we don't get it for 4 more days. We finally get it back, have it for 2 weeks and it breaks down on us. It has now been in the shop for 8 weeks, the transmission is shot, transmission is on back order and we are being told it will take at least another 12 weeks before they even get the transmission. So by the time we get it back we will have made 5 payments on it and only had it for a total of 2 weeks....on a vehicle that I wouldn't have gotten to begin with had I known we were approved for 30k, we have 2 children in car seats and a 16 yr old so the Escape is too small for our family. Terrible experience, I would not recommend buying from them, we were lied to numerous times and are now stuck with a lemon that we can't even drive!

Carson helped us get one very easy an round our price he's a great salesman and nice guyread more

Still trying to get the key fob and book as promised , called 27 times still no key fob or book…read more just get the bs runaround ,. But they got there money .

I purchased a 2013 f250 from them on 04/10/2026. Salesman i was using couldn't have cared less…read moreabout the sale. He has stuff going on that day and the older gentleman ended up taking over and helping me. I tried finding out everything about the truck before hand bc it was a pretty good drive for me to get this truck. The younger guy that was initially selling me the truck helped to an extent and did do a few things i asked of him but he left out several things wrong with the truck. Was never in the ad, and when asked was the ANYTHING else wrong or broken on the truck, i was told there wasnt. Fast forward, i made the drive on a Friday evening bc this was the only day i could have done the deal. i kept in contact with them and let them know i was going to be late. Now i was already driving that way bc i was committed to the truck. The closer i got the less and less was said. Neither one if them was able to stay and wait on me. So i ended up purchasing the truck sight unseen over the phone and sending payment electronically. When i got there, i wasnt not happy at all. Busted mirror, back glass and sun roof was inoperable, they had supposedly replaced/resurfaced rotors with new pads, but when i took it on a test drive the entire truck shook when stopping. AND they removed the 5th wheel hitch from the bed even though it was in the ad with the truck and since that day, the kid that was supposed to be head of this sale has yet to contact me even after me trying to reach out multiple times about the 5th wheel hitch. I have screenshots to prove it. Im beyond pissed with the younger salesman. Sloppy work and devious intent. the truck itself is awesome. But i will NEVER do business with this establishment ever again. The younger salesman couldnt care less about whats going on. Or what you as a buyer says.

I wouldn't buy them again if someone paid me. I bought my…read moretruck cash from them 1/14/2025. I paid in cash with the promise of the title being to me within 2-3 weeks. Fast forward it is4/9/2025, I still don't have the title to my truck that I bought 100% outright in cash. They have told me multiple times, it's out of our hands and they are still waiting. Why would you sell a vehicle in which you are unable to provide documentation for it. I have bought many vehicles from multiple dealerships and never had to wait over 3 weeks. This is unprofessional and just plain incompetent. I'm still waiting on title and it's still on HOLD awaiting there documents. I did everything on my side day 1. So before you buy from them. Just go somewhere else and find a better deal... along side honesty. My truck also had issues they failed to mention anywhere and wouldn't budget a dollar. I bought it just for the truck and that's it. Also your deposit is useless, 2 days hold but they don't tell you that till after you place it. I had to drive all the way out on a weekday at 8pm...

I bought my son a really nice Nissan Altima from here. They are very very reasonable and the cars…read morethey have out there are great quality cars. Ryan helped us and he was very professional and mild manner, I didn't feel pressured to buy a car. They have a great family and I will absolutely buy another car from H&R motors when I'm in the market

My husband and I visited H&R in search of a large 3rd row SUV and found exactly what we wanted…read more Megan provided labeled envelopes with copies of all paperwork so I knew exactly where to look for tag and warranty information. Ryan stayed in constant communication throughout the buying process- even on his day off and after the sale! We truly appreciate the helpful team at H&R and are 100% pleased with our purchase!