My 2014 GMC Acadia broke down and at the recommendation of a auto parts store manager was recommended this place. I tried to call before coming but nobody was answering the phone. I finally reached a person named Steve. Steve said that I could drop off my car there and he would let me know what was wrong after they had a chance to diagnose it. I paid for a tow truck to drop off my car at this shop and while I went to work. Much to my dismay, 30 minutes later, I received a call from the tow guy letting me know that the shop was not accepting my vehicle. I tried to call Steve back to see what the issue was and no one answered the phone again. I ended up having to pay again to have my vehicle towed to a reputable shop. Can't comment on this shop's abilities to fix a car, but based on the above, I am already not impressed. read more

It's been over a year since my review, so an update is in order! As always, Steve has been fair and honest with us in any work we need to have done. Since my last review, Steve has worked on my AC and fixed it in no time, he has replaced an alternator for me, and just last week he put 4 new rotors, brake pads, all new 02 sensors, a tune up, and an oil change on my Accord. The car is running like new again. He has the most reasonable prices around and the quality of work is awesome. No matter what I need done, he always makes time for me and gets the work done right, as promised. I trust him completely with all of my auto work, and I do not hesitate to recommend him to anyone. His customer service is the absolute best. read more

I can't say enough great things about Steve Neff @ Quality Car Care! I took a failing inspection report from Honda Dealership that was quoting over $1,500 of work that needed to be done to it before passing inspection, and Steve said I needed nothing done to it at all - just to take it to a non-dealership inspection place. He checked everything on the report out thoroughly, showed me pictures he took on his phone, informed me of things I didn't know about how they worked. I clearly don't know a thing about cars & anyone would have easily taken advantage of me, but my family & friends all trust Steve 100%. I've referred many friends to him and they all rave about how honest he is. I'll never take my car anywhere else! Thank you Steve! read more

I own a Mercedes Benz and have always used the dealership in the past. A friend of mine recommended I go see Steve for service. He has the experience to work on foreign vehicles and clearly it showed. He was fantastic to work with. His rates were exceptional compared to the dealership and the personal attention I received was great. No question I will use Steve again if I have any maintenance issues that need to be resolved! THANKS! read more

One of the best experiences I have ever had with car repair. My car was having issues starting up indicating a dead battery. I took it to AutoZone who tested the battery, starter, and alternator and told me everything was good. Then the car immediately had an issue again while I was parked there. I knew I needed to take it in, so I called Quality Car Care and Steve said I could bring it by immediately. He diagnosed the dead cell in the battery properly within about 3 min (didn't charge me). So I ran over to O'Reilly's and bought a new battery but then they got it out to my car and refused to install it because it was "too difficult." I called Steve again at Quality Car Care and he told me I could bring the battery to them right away. When I took it back to them it took about 10 min to have it replaced and ready to go. Thanks Quality Car Care for helping me get my car running again so quickly. read more

Steve is great! He is always helpful and very fair. I will bring all three of my vehicles to him until I can't drive anymore. I have recommended him to my friends too. Steve is one of the honest ones, if it is not broken he will tell you. He also will tell you if something is not worth fixing. I think everyone can appreciate that. Thanks Steve Tim read more

Looks like no one ever picks up the phone at this place. I was just calling to see if they have expertise in fixing hybrid cars (I have a Chevy Volt) but the phone just goes to voice mail. I haven't left a message though. read more

Talk to Terry , loyal honest and reliable! It was a drive for us but way worth it !!! I will definitely come back!!!

You need to use Steve and Quality Car Care in Cedar Park as your go to repair shop. Steve has helped me and my family recover from mistakes made by other repair shops and dealerships twice in the last couple of years. He's honest, fast, and performs high quality repairs. I first found Steve when he was working at another local shop. He saved my 2002 Honda Civic from needing a full transmission replacement. When I had it towed to the shop, the automatic transmission was slipping to the point it couldn't be driven. I explained that I had recently had it serviced at another location where they had performed a transmission flush. In doing so, they replaced the transmission fluid with the wrong type and within a couple of weeks the car's transmission completely failed. I brought the previous service records in to Steve to review, he immediately identified the problem and recommended trying to save the transmission by replacing the fluid with the correct type and letting it run for a bit before making the call that the transmission needed replacement. It worked, and Steve performed this service for just a small fee, hardly enough to cover the labor I'm sure he put into the job. This week, we returned to Steve at his new business, Quality Car Care in Cedar Park, after having warranty work done at the dealership on a 2011 Chevy Camaro. The dealership did engine repairs and in the process, left two wires connected to the alternator loose. Within 2 days, my daughter ended up having to replace the battery because it wasn't charging and we had lights on indicating "Battery Charging System Failure". The dealership recommended a new alternator. I took it to Steve instead. He immediately found the two loose wires, re-connected them, verified that the codes were cleared and the system was functioning properly, and didn't charge us a dime for the work. He said it was a quick fix. I'm pretty sure, whether negligent or intentional, if we had taken it back to the dealership, they would have at a minimum charged us $100 to tighten the wires and more likely, charged us $650 for alternator replacement. As a single mom, I sure appreciate Steve's honesty. It's nice to know there is somewhere I can go that isn't interested in taking advantage of someone who isn't so car savvy. read more

Steve has done work on my cars and motorcycle since 2011,when I moved .He is absolutely the most honest mechanic I have ever met. He is also the best car mechanic I have ever met. He will not rip you off on anything. He goes out of his way to save you money .. I have 100% trust in him .I cant say enough good things about quality car care. read more

Steve from Quality Car Care was recommended to me by an auto parts store down the road from him. I had never heard of him, but desperately needed my car repaired. I called Steve and he said he could do it, his wife gave me a quote and basically I had to trust someone I did not know. I was very nervous leaving my car. When I saw his number calling me at work the next day, I thought he is going to tell me it needs all these things and cost me lots of money, but he didn't, instead he said my car was ready, (a day early). That was a nice surprise. I am so happy with the work he did on my vehicle, my car hasn't run this well in years. I found someone who I feel like I can trust. I would use you again in a heartbeat. There are honest and trustworthy people still out there. THANK YOU! read more

Steve the owner and Ron his assistant ROCK! They have worked on my Lincoln and Caddie and both vehicles are running perfect! The "Quality" in the name is second to none! I have not had mechanics like this before who look out for the auto owners, they will tell you what is wrong and inform you before any upcharge is done (which is usually done before any surprise) if they upcharge at all. Tell your friends and family about this place because once they have had the service performed here, they won't be going back to the wanna-be, guessing-game, charge you out of the wazzoo type of places. Oh and they fix it right the first time! read more