I cancelled Hive Pest Defense 2 years ago because they would just show and not setting a day they…read morewere coming. Then they did not take care of the wasp problem I told them about multiple times. Worst of all, they have charged my credit card multiple times for services over the last 2 years even though I fired them. If you want a good pest control, do not hire them.

Seth came to my pad here in Lehi, UT to help me fight some rodents off. Give that guy a raise, he's…read moreawesome! Not only was he very informative but he also made me feel like a friend (I am new to Utah) Thanks again Seth & Serve team!

Buckle up, because this is a bit of a read. The short version is this: Technician Jacob W. is…read morefantastic, and Bulwark has fully earned my loyalty. We first signed up with Bulwark not long after moving into our home. Then one day, a competitor knocked on my door and convinced me to switch. I will not name names, but let us just say they had my anxiety on EDGE, and eventually I wanted to Seala way from them. After three months of misrepresented products and technicians cutting corners, I called Bulwark like a drunk ex begging them to take me back. They laughed with me, said it happens all the time, and welcomed me back with no hard feelings. They even let me return with my original promotional price. Maybe they say that to all their customers, but I felt special. I have been with Bulwark for at least four years now, and every technician has been helpful, professional, and thorough. They always give me a heads-up before they arrive, but they never expect a reply. If I am busy, they just get the job done and follow up by text with a full report, including what they treated, photos of treated or concerning areas, and any tips or suggestions. On days when I do have time to chat, they always remind me that they will come back out at no charge if I see pest activity between services. One time, I was on vacation and asked the technician if he would spray my garage if I opened it remotely. Of course, he said yes. He let me know when he was done so I could close it, then double-checked that I received his message when I did not reply right away. For the record, I was on Space Mountain. That is the kind of service Bulwark provides. But I digress. This review is supposed to be about Jacob W. I know Jacob W. probably gets cool points, money, a gold star, or whatever for being mentioned by name, but that is not why I am writing this. I am writing it because Jacob was just as great as every other Bulwark technician, with one extra bonus... when he arrived, I was carrying in my Costco delivery, and he genuinely offered to help bring it inside. Not in a "please mention this in a review" kind of way. He actually started reaching out to help. Of course, it was hot outside, so I was not about to make the poor guy haul my groceries, too. But he still gave me a clear rundown of the treatment, I topped off his water bottle, and he got to work. He cut absolutely no corners. At the end, he gave me a verbal report, including mentioning the wasp nest he knocked down that I didn't know about, which means he basically preemptively saved me from getting stung. Absolute legend. Even after giving me the verbal report, he still took the time to send everything by text as well. About an hour later, I was driving to my neighbor's house a few blocks away, and who did I see? Jacob W. And this man was executing a flawless parallel parking job. Completely unrelated to pest control, but frankly, I feel like it says a lot about his character. (I swear this part is completely true. Northern Daybreak on our narrow streets with too many cars always parked on them.) Jacob W. was kind, genuine, professional, and thorough. Now, as I understand it, there is more than one Jacob technician. This review is specifically for Jacob W. The rest of the Jacob alphabet should thank him, because W is making all Jacobs look good. Whatever reward, bonus, or kickback Jacob W. gets for this review, please add a little extra. Because while I am sure I could technically spray my own home, with service like this, why would I?

Of all things I had carpet moths! So I called Bulwark renewed my contract with them and was very…read morevery surprised at the price to come out four times a year! They've been out twice already. They did the standard yard stuff that they do and then they came in and treated my carpet., they came back in week to see how everything was going! Very happy with them!!!

Trevor came by today and took care of our marmot problem, he was very professional, would…read moredefinitely recommend.

Needed some spiders taken care of in our basement here in Heber City. They came that same day and…read morewere very affordable.

Another update: Well, things just took a crazy turn! Yesterday I wrote that I was 100% confident…read morethat they mean well. But I can admit when I am wrong and boy was I ever wrong! I would not believe it if this had not just happened to me, but the owner of this company, a man 2x my size, literally just showed up at my door to bully me into taking down this review! He actually told me that I am being "un-Christ-like" by not forgiving them! I told him that I can forgive them, but I still feel like I need to warn people about the toxic chemicals that they are using because they misrepresent themselves to their customers. Then he replied that he thinks that I just woke up yesterday morning and decided to destroy his business! So, you get to decide for yourselves. These guys do have some five star reviews, but I wonder how many of their other customers researched their products (like I did) verses taking their word for it (like I did at the beginning). And I wonder how many other people they bullied or bribed into taking down bad reviews. I am literally a full-time volunteer who works to facilitate interfaith dialogue between communities which have been warring for thousands of years (go ahead and google me), and even *I* can't work with this guy. I have nothing to gain from writing this review, other than the piece of mind knowing that I tried to warn my neighbors. So, you can either believe me, or the people who built their business with pictures of kids and dogs playing in beautiful nature, while secretly peddling bifenthrin. Personally I don't know anybody who has experienced anything life-altering from a bug bite, but I do know plenty of people struggling with fertility issues, neurological challenges, and kids with behavioral issues and learning disorders due to toxin exposure. So please do your own research and decide. UPDATE: I received a receipt for today's service which said that the bait boxes were empty, but I was standing there watching when the guy checked them and he said that they were still full (specifically he said that they were "mostly full, or still full depending on who filled them.") He didn't even top them off. And then, the manager called me and offered a full refund and to waive my cancelation fee *IF* I took down my review! So if you like dishonesty and bribery, this company is for you. Original review: We have tried *so* hard with this company. And to be fair, they have tried really hard with us. But we have had one terrible experience after another with them. They didn't show up for multiple appointments, missed a ton of very visible hornets' nests and mud dabber nests, left the garage door open on a rainy day which ended up drenching several boxes of stuff, and gave us contradictory information about rats at every visit. And after several months, not one of their traps ever caught a single rat. But the thing that ripped it for me was finding out today what is in their bug spray. The spray that they said was just essential oils, the spray that they used to soak our carpet, our doors including the door knob and doggy door, and even a few of my toddler's toys which were left near the wall, is actually a known neurotoxin and endocrine disrupter. If they had read the warning booklet they would have seen a long list of precautions to avoid human exposure and first aid in case it accidentally came into contact with skin, eyes, or the mouth. But they sprayed it on toys. Think about that for a minute. Poison on toddler toys. These people are genuinely some of the nicest people I have ever tried to work with. I am 100% confident that they mean well. I don't think they would have sprayed that crap on toys if they had known that it was toxic. (I even told them all about how careful we are about pesticides because we are trying to conceive again.) But for a company that brands itself as "Nature's Balance" and tells people that the spray is just peppermint oil, they *should* have known better.

Haven't had any pest issues since signing up for their seasonal summer protection plan where they…read morecome only in the summer months to spray at my home. I used to have a lot of spider and wasp issues before using their Service and now I never do! I also like the smell that the product leaves afterwards

I had a great experience with Connor Aste providing service to my home. After explaining the…read moresituation about ants around my cherry tree he made recommendations to protect my yard from ants. He was on time and did a great job. Friendly and respectful service tech. If you're looking to get your home serviced he's your guy.

We signed up for the gold package and every time we've had to call them out they come within a day…read moreof when we call absolutely excellent service. I would definitely recommend! Conor is an amazing guy!

I used the Yelp project feature for the first time to find a company to exterminate black widows in…read moremy crawlspace, and several businesses responded quickly - but I chose Safe ChemPest because they had professional and clear responses, and exhibited they actually read my project details (a different pest company called me 3x in 15 minutes, plus texts! Another company clearly didn't read my info). They stated the price for one-time service up front and were easy to schedule, all through text which is appreciated. The technician arrived promptly at the scheduled time, explained what he was going to do, listened as I pointed out a pet area to avoid, finished quickly, and didn't try to sell anything extra - I paid exactly what they quoted. So far the treatment seems to be effective. Would use again!

Fantastic experience. Fast to respond, got me in quickly, was on time, and made sure everything was…read moredone right. He was also the ONLY person out of 8 other companies who would give me a quote before talking to me on the phone.