I should have been turned off by the shabby studio and limited on-the-floor help, but they were…read moreconveniently located And I took the easy way out. I emphasized that I wanted a carpet that did not show foot marks. The samples appeared to meet this requirement--until the installation. I now have foot marks everywhere The installers were competent but did some damage to my hardwood floor and crumbled a bit of a corner wall. A request to discuss the possibility of their contributing to the repair was met with silence--as was a request for an explanation about the thick carpet. I really expected a more decent exchange. They wasted no time charging my credit card. Wish they were as swift with communication. Buyer beware. I'm out about $7500.

I recently purchased a large area rug for my bedroom. I was extremely impressed with the quality…read moreand service I received from Alan, Sue and Miguel. The store has an enormous selection of every category and I would never go anywhere else.

DATE OF SERVICE: 2013 - 2016 COST: $11 - $300…read moreREASON: Area rugs, with bound edges REVIEW: Ironically, the Upper East Side is a great place to find remnant carpet - everything from basic polyester, nylon, and cotton to Merino Wool - at a great price. I was referred to Carpet Factory Outlet by my former longtime doorman, and I'm glad I was. I've gotten good deals on 8 x 10 bound - edge nylon area rugs for $180, runners for $29, and wool pieces for a bit more. I know they have a nice installation, and high - end business side too, but don't overlook remnant carpet when you want to get a lot of bang for your buck, nor assume that "remnant" means "recycled", "used", or "leftover". They have some really nice pieces, and are a service - oriented, fair business. Once, I was overcharged $10, noticed the charge, and immediately contacted the company. WHILE ON VACATION, I received a prompt email from the owner / manager who said he would look into it, and promptly offered a refund - no hassle. Come often, and be prepared to spend some time (sometimes hours, or months) browsing for "the one" if you're picky like me. They take Visa / MasterCard, but no Amex, and promptly close at 5 PM, but other than that, this little modest store is a hit.

Have used them more than once in multiple decades. Definitely a great place, great prices, and…read moreamazing customer service.

Everything was a great experience from the first outreach to install. Great product, great pricing…read moreand really great customer service! Thank you!

Great service and reasonable price! It was very easy to communicate with Luke and our bedroom…read morecarpet turned out perfect! Highly recommend them! They do service in Manhattan too

SCAM. Ordered a round carpet, went over the need for an invisible seam, assured many times over…read morethat it would be invisible. They stitched the carpet backwards, edge banding wasn't sewn on, just really terrible. They offered me 300 dollar discount for a 3000 dollar rug. Go elsewhere.

If you're seeking incompetence, rudeness, being gaslit and incredibly long delays, then you'll be…read moreok with this business. Otherwise stay away! A small project that was supposed to take a couple of weeks took three months. The owner and his manager make agreements that they don't keep. The problems were many -- first they didn't order enough floor material after measuring and installing. Had to wait many weeks. Then when completing the floor they damaged another part of the floor in the process. Had to wait many more weeks. The installer was never available, or was told he would be and then wasn't. There's more but the review would be too long.

Great people you deal with, fast service And half the…read morePrice of Empire...CANNOT RECOMMEND MORE.. The only choice..

I can't speak highly enough of Rene, Oscar, and their team. Carpet Kingdom refinished my hardwood…read morefloors. They managed a difficult job with professionalism and communicated perfectly. Very easy to work with, and fair pricing (I received 3 quotes for the job). I will absolutely be using them again if/when I have work that needs to be done.

I needed new flooring in my kitchen but couldn't decide on the type. Made an appointment at Carpet…read moreTime where the two owners took me through the options. I had it narrowed down to cork or linoleum. I decided on linoleum as being the best option and fit for my kitchen remodel. The price with custom measuring, the removal of the old flooring, installation of the underlying base and new linoleum was reasonable. The final installation came out great and makes the new kitchen pop.

Carpet Time has provided me with floor coverings in every room in my apartment. I have done…read morebusiness with them for over 30-years because they have quality products, expert sales staff to advice and offer great value to their customers. I wanted to especially compliment their installation staff. They are highly professional, know their craft, work quickly, cleanly and always friendly. Capet Time is where the Manhattan decorators, designers and architects go for their clients floor covering needs. Visit their showroom and you will be impressed.

This place has a great variety, great prices and, a shout out to Shaq, who was very kind and…read morepatient. He never seemed to rush us nor try and sell something that was not needed. He made the whole process awesome. And a shout out to his installers, Pablo and Juan did a great job.

They have really good quality carpets and have amazing selections for very good prices. I highly…read morerecommend them!

Stark carpet contacted me and will replace the carpet. Kudos…read moreto Chad Stark for "making it right"

We recently had new flooring put down in our son's room and are very pleased with the results…read more Going to their store on Central Avenue in Jersey City was very convenient. We worked with Doug to go through all of the various choices before deciding on the luxury vinyl option. Samples from the manufacturer were sent to our house so we could narrow everything down before making our final decision. Then we had the floor measured, an estimate given, and the installation team there to finish the job, all within one week. This is a great local business for all of your flooring needs!

I love my new blinds! Couldn't recommend Hauptman enough. Doug was knowledgeable, and made the…read moreentire process easy from start to finish. The quality of the blinds speaks for itself, and we couldn't be happier with the final result. If you're looking for great service and a quality product, I highly recommend Hauptman.

They are amazing there work is perfect the installers are polite & neat I couldn't be happier Thank…read moreyou

Amazing people to deal with. I had tons of issue with my place and they helped me through the whole…read moreprocess. I pre-ordered my carpet expecting a quick install and had to wait 2 years because the closing of my place was delayed and they held the carpet for me and did the install after i finished renovations. Lovely people work there and some of the hardest working crew. the price was amazing for the quality of the carpet. it was soft and plush just like i wanted. Hope i don't have to install again for at least 10 years but if i do i will be using them in the future.