1. Quality Construction and Custom Design

1. Quality Construction and Custom Design

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Mechanicsburg, PA

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Quality Construction and Custom Design

5.0 (1 review)
Open • 8:00 am - 6:00 pm

Services - Quality Construction and Custom Design

Plumbing inspection

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6 years ago

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Greg E.

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1776 Plumbing & Drains

1776 Plumbing & Drains

2.8
(23 reviews)

Been using them for a while no issue but this past job left me scratching my head wondering if I'm…read moregetting ripped off. Quality work but there is something way out of wack with pricing. Was originally quoted $2500 for 40 gallon gas water heater install. Sounds good. Guys got there and said I needed power vent installed, ok fine. Price went up to $6800. I agreed not knowing anything but after researching, the power vent and PVC costs significantly under $1K, and a preexisting vent hole was there so no house drilling was required. No electrical required either since fan plugs into outlet. So I paid, at best, $4K for half an hour of PVC cutting/gluing and a few hundred in materials. Asked if there was a discount due to no drilling/electrical and they took $200 off. Can't say I'll be return for business despite good past experiences.

Place is a total joke....after well pump replacement ($4000) was told to call back if the filter…read morewas still muddy after a few weeks. No torque arrestor was installed like previously, the service report says it was installed. Called back and was told wait another month. Called again after 6 months and trying to be upsold another system. Water filter only needed changing after 1 month now it needs changed every week because of no torque arrestor. Company is refusing to make it correct even though we are far within their work warranty. Being threatened a $2000 charge to fix a mistake they made. Company does not stand behind their work. Customer service was very rude. 1 year warranty on labor and they refuse to look at it.

Quality Construction and Custom Design - plumbing - Updated July 2026

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