Went in to purchase 2 micro ferret capacitors and the person at the sales counter said that I…read moreneeded to have an EPA card to purchase them??? Then he gave me a business card of a person that could help me out so I calf the number and they would charge me $85.00 to come and see what was wrong with it. This sounds like a scam so I went ahead and ordered it on Amazon and now my ac unit is working great and no need of an EPA card I will never shop here at this place for my plumbing needs

You will not find better Customer Service or dedication to service than Ferguson. We have had…read moredealings with them over bathroom fixtures, and unfortunately had some faulty parts, but they never blinked, they stood with us, got us new parts, all of which were special order, and stood beside us until the project was right!! If we had used a Home Improvement "Box", we would have been on our own and out of luck. I highly recommend them and will certainly use them again. Jessica McKay Rocks !!

My wife and I upgraded our bathrooms about one year ago with the help of a Ferguson Home Designer…read more This process went great, but at that time, we did not purchase new toilets for the bathrooms. I wished to surprise my wife with a new Toto Washlet and a NexusOne-Piece Elongated toilet for each bathroom. I worked with Chelsea Collins at the Ferguson Home Store in Clarksville. Chelsea was pleasant, knowledgeable, and very professional. She answered all my questions. She gave me all the specification sheets so I could contact the electrician and the plumber for the job. Right before the purchase, I took my wife to look at the different Toto toilets. One of the toilets was not what she wanted, and with Chelsea's help, my wife ended up choosing the ones that best suited the rooms. Chelsea is instrumental in the process from start to finish, and I never felt hurried or that my questions were a problem for her to answer. The toilets were installed yesterday, and they are beautiful. Thanks, Chelsea, for all your help in making the correct purchase for our home.

A year ago we needed a new refrigerator. We purchased an LG STUDIO appliance suite from LOWES…read more The refrigerator came damaged so we refused it because of the damage. Unfortunately the LG STUDIO refrigerator was no longer available. We looked everywhere for the refrigerator and FERGUSON'S had a floor model that was on clearance! What a great find and an excellent price on a very expensive refrigerator. We will always in the future prefer FERGUSON's over the big box stores for appliances, plumbing, and lighting fixtures. They have a beautiful store on Dunbar Cave Rd here in Clarksville. Their sales associates are professional and knowledgeable. Service after the sale was also helpful when we had an issue with the craft ice maker in that we called and the lady who takes care of service issues contacted LG and set up the warranty/service order. We are very grateful and very pleased with this transaction.

I am appalled at the service in this place. I am a designer, and stopped by to see an item in…read moreperson, but did not have an appointment with a sales person. I was barred from entering the show room until I told the (very rude) receptionist why I was there! When I explained what I was looking for I was told "we don't have that" and then she proceeded to turn around and deal with someone else who apparently deserved attention more. I asked another employee where the sinks were located and I was shooed away and told "over there" as she gestured to an entire side of the showroom. Every time I ran into an employee here I was not asked if I needed help, I wasn't even greeted or smiled at - instead I was given a smug "smile" if you could call it that and was asked to move out of the way. I have been to many high end design showrooms with price points much higher than Ferguson and have never been treated like this. I understand that making an appointment is the ideal way of doing business, however there needs to be a way to accommodate customers without treating them like trash. Whoever is in charge of the sales floor - I hope you read this and I hope some changes are made.

When you walk into Ferguson with its gleaming showroom and countless options for your home and…read morekitchen, it's difficult to understand the one-star and two-star reviews online. Upscale options and tremendous variety abound! But when you're not visiting just to gawk, and you're genuinely attempting to assemble components for your soon-to-be refurbished home bathrooms, you begin to see the shortcomings of Ferguson. Despite numerous employees, forget anyone helping you because you'll soon discover that all the other customers have "made a reservation." Okay, that's an easy issue to solve in the future. Without a "reservation" we were encouraged to scan QR codes for each display to determine available finishes, prices, and measurements. But not even the most modern phones could scan the world's tiniest QR codes throughout the store. The lighting is odd within the store, so significant that you cannot clearly determine whether the color or finish you're considering would look appropriate in your bathroom at home. All of their competitor's stores are sufficiently lit. As we looked for a top to our bathroom vanity, we learned Ferguson doesn't sell vanity tops. They only sell the entire vanity. We have seven-foot-long bathroom vanities in all of our bathrooms like everyone else in our neighborhood does. It's not unusual. However, Ferguson's vanities apparently max out at six feet, so this was obviously no use to us. And don't even get us started on how convoluted the Ferguson website is! We ended up designing our two remodeled bathrooms at a different store.

Our designer really helped us pick out fixtures, lighting etc went above and beyond to help us out…read more Thank you Jan for all your help !

From the owner: Whether you're designing a new home or renovating a single room, Ferguson Home offers an unmatched…read moreselection of bath, kitchen, and lighting products by renowned brands, ensuring you'll find everything you need for your project in Mount Juliet, TN. Book an appointment at one of our showrooms, where you can interact with products firsthand and get personalized, expert support every step of the way. If you prefer to shop our extended selection of products online, our suite of digital tools will help you plan and execute your next project. Our experts are standing by seven days a week to help make your vision a reality.

I went to Ferguson's for a last minute plumbing emergency about 30 minutes prior to close. Kendra…read morewas EXTREMELLY helpful, knowledgeable, and very friendly. She explored multiple solutions to fix the problem and I truly felt like a valued customer. I highly recommend Ferguson's for all bath, kitchen, and lighting needs!

From the owner: For after-hours emergency, will call and/or commercial water heater full service delivery, please…read morecall (800) 217-9480. Ferguson is a leading plumbing supplier for the professional plumbing contractor who demands quality plumbing products, tools, repair parts, operation supplies and bathroom fixtures from today's top manufacturers. Whether you specialize in service calls or new construction plumbing, we specialize in getting you the wholesale plumbing supply products and solutions you need to stand up to every plumbing project in the Lebanon, TN area. See how our knowledgeable associates, on-site trainings and full-service solutions give you the tools you need to better serve your customer.

4 stars because our waiter was excellent. Otherwise would have given 3…read more Beautiful ambiance and a no rushed experience, which was great. I sat in the courtyard and it was so pretty. The bathrooms were also super pretty and clean. The location - at the mall - has pros and cons. Green Hills mall is great & has many nice stores. It is always packed and parking can be a pain, especially over by RH. If you are willing to walk & deal with traffic / crowds then I would just park in the Dillards garage and save yourself the stress. The thing that's truly shocking about the restaurant is the price of the food for the quality. The food is decent, just HIGHLY overpriced. I got a burger and fries with water and with tip it was about $50, this also may have been the cheapest thing on the menu. That's the main reason I wouldn't come back, just so many more great options in Nashville at the price point. Ok, our waiter was great tho. He was attentive, fast and positive. We were celebrating birthdays and he surprised us with dessert. A very nice touch that really added to the experience.

It was good the food was great and the beauty inside is great. The bad; the price I got a lobster…read moreroll sandwich and my wife ordered a burger, the burger does not come with a side so you will have to spend another $12 on a side of your choice. If I was a gazzioionnaire I would probably go again but I just work at Amazon so I ain't that rich. Maybe next time Food 8/10 Service 10 Price5/10

Was a bit skeptical about going worried about prices being too high. I was wrong!…read more We are doing a complete bathroom remodel. The first time we were not greeted as Sierra was with a customer. We wanted to try out tubs for comfort sake. We wanted the perfect tub that was pretty but also was comfortable. After a while a gentleman told us to feel free to look around and try them out. We zeroed in on our favorite and went home to think about it. We shopped around and the price was pretty much the same everywhere. We went back a second time and ended up buying the tub and all our fixtures there. I braced myself at the cost and surprise to me it was well below what I expected. Needless to say Sierra was quite the saleswoman by not blinking an eye when I wanted something a bit more in our budget. She found solutions. Go in with confidence you can try in a tub, sit on a throne and be treated like a customer. Well except for that one guy who interrupted her during our sit down. He was rather rude and could have approached differently. Oh well his behavior gave us something to laugh about. Needless to say go and don't hesitate to ask the questions, come with your budget and allow them to work magic! Also ladies try the bidet in the restroom! It will change your life!

Avoid at all costs. They quote thousands of dollars over Home Depot/Lowes prices and force you to…read morego out and prove it's much lower down the street. Their warehouse team takes parts out of boxes in stock so when their hired plumbers install stuff it doesnt work. They've been to our house almost 10x trying to fix stuff and never reply to emails. This place is a total cluster eff.... My wife and I would have driven to Nashville to buy everything for our home build but too late now. Genuinely, avoid this place at all costs unless you want to fight and argue with this company for months to get simple stuff fixed. Massive headache!!!