Although Omar is fast and friendly the work they did on my counter tops, trim work and tile was sub par. I am beyond disappointed. I despise writing bad reviews but words cannot express how unhappy we are. Only way to fix it is to have it all ripped out and purchase new counters. Trade person he used is also rude and cuts corners. I have never ever seen such poor work. I get so mad looking at it. I had him do two jobs both at the same time and my lake house was no different. Chipped my sink and when I told him he didn't reply. Told him about the poor work and no reply. There are more photos but what is the point this should say it all to you. Should you choose to use him, I suggest you be onsite for every moment. I think he finds the cheapest workers and clearly they do not care about the work they do. read more

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3 Star because price was good, install was good and service/ communication was poor. Purchased a granite slab with install and sink. They came out disconnected/removed plumbing, removed old sink, removed old countertops and installed new countertops & sink. However, did not reconnect plumbing. Contacted owner and he basically said reconnecting plumbing wasn't agreed upon (If you take something apart I would expect it to be put back). Owner said the granite installers are not plumbers. Ex: If I pay for an auto brake job on my car. I wouldn't expect them to take wheels off, fix the breaks and then tell me I need to take it to a tire shop for them to put the wheels back on. If putting wheels back on is additional let me know before leaving car disassembled." The granite installer who disconnected the plumbing, ironically was the same person to hook it back up. He also had all the tools to do the job with him for an additional fee. Plumbing reconnection was still an additional expense. Owner offered plumbing work at $350.00 after they were going to leave the home with plumbing disconnected. After going back and forth and a heated discussion he offered to do it at his cost no up charge for $125. Owner later apologized for yelling and not being upfront he said he was having a bad day and hadn't been paid for another service that had nothing to do with me. The damage was already done and I had paid for my service 3 weeks in advance. At the end of the day. That option should have been discussed prior to installation and not after installation. It was a surprise to me and how he handle it with was distasteful. Again.... the slab was good, price was good and the granite installer did a great job. Full disclosure would've been awesome. The response to the issue was terrible. read more

My wife & I are in the process of closing on a new home, and the floors in the living room are in need of repair or to be replaced. We are wanting to have the floors done as soon as possible after closing, so scheduled time with our real estate agent to have access to the home so we could get quotes. With such a tight scheduling window, I tried to fit in as many quotes as possible without having them run over. Omar with Quality Granite & Fine Floors showed up to the house just as we were in the process of wrapping up with the previous contractor. I guess Omar took offense to this, and proceeded to advise me that "I had a set of balls" for having multiple contractors giving me quotes at the same time. I was so shocked at his comment, that I didn't have time to tell him that we were wrapping up. I didn't even bother getting a quote & advised him that he could leave. Any contractor that has a problem with being around other contractors during the quoting process, is more than likely someone who either isn't confident in their work, or is going to try to screw you out of money. Just my $0.02. Wouldn't recommend Quality Granite & Fine Floors to anyone due to the unprofessionalism. read more

Omar was very accommodating and his team did a great job with our floors. He was patience and helped educate me on the flooring we were looking to install. Looking for him to redo our bathroom now too! read more

Omar does need care about you or your time! We communicated via Yelp and had a phone conversation (ON FRIDAY) to arrange an appointment. We set for Saturday (THE NEXT DAY) at 9 in the morning to alleviate traffic constraints. At 9:20 I texted "just checking in, are we still on". I received a text back 20 minutes later saying that he would not be coming out and all of the sudden had a big commercial job. HE DIDN'T EVEN BOTHER TO INFORM ME. HE HAD ZERO CARE ABOUT MY TIME. I DOUBT HE WILL CARE ABOUT YOURS! You will notice the phone number and message in the attachment. Choose better for yourself! read more

I was passing by and saw the sign. I called the same day and talked to the owner and he asked me to come by to see what he had. I'm glad I did. I meet his professional interior designer who also work with flipping house( Heba) who instantly started working with me as if she knew me. Omar is the owner and a very nice and honest guy. Not trying to take advantage of people. He's genuinely a great man that enjoy seeing a smile on your face after the work has been finished. He has a Great staff that's always always there to assist. He will work with anyone that want beautiful finish. He did my wood floors, very professional, he beat Lowes and home depo. He also did tile in my kitchen and granite top for my kitchen and bathroom. I highly recommend this company. Way to go Omar, Heba and Ricki. Keep the customers happy. Oh, did I tell you how fast they were. read more

Omar was the best at making me comfortable with my choices. We remodeled the kitchen granite, tile backsplash and floor all resurfaced at Quality. I am ready to do the next area! Thank you for my beautiful kitchen! read more

I was referred to Business by friends . Great prices and excellent customer service is what made me go with them . Omar D. and Sean C. make a great duo when it comes to selecting and achieving what your vision may be for your project . I am definitely coming back for bathroom renovation and will send my friends . When a business cares about its clientele it shows . call them . ask for sean c . read more

Quality Granite & Fine Floors - Flooring Near Me - Houston, Texas

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Omar, the owner of this business, is, in my opinion, a despicable, reprehensible liar. I am a single woman who needed a reasonably priced (and I repeatedly told him cheap) replacement tile or carpet for my back tenant's bedroom whose dog destroyed the carpet. It would require replacing the adjacent hallway and ultimately a second bedroom. Because I only make $20/hour, a fact of which he was aware, I wanted a vinyl for the hallway and replacement carpet or vinyl in the bedroom. He knew I had a new tenant moving in the following weekend and took advantage by giving me ONE option only - a high end PORCELAIN tile for my entire first floor including the guest bedrooms. (Even though he knew, and I subsequently learned from other contractors, that Porcelain is more expensive tile and the labor is also way more expensive because of the grouting and thinset required for porcelain as opposed to vinyl tile which is just glued down. When I asked for a cheaper alternative, he insisted that I needed the porcelain ("to add value to my home") and then only offered a similar vinyl tile at the exact same price. $5.00 per sq foot. That is more than his original message to me. I never was shown any store with options to choose from. I was never given any options. He was holding me hostage, thinking I was desperate to get any flooring in before the weekend when my new tenant would be moving in. He wanted me to pay $3600 total and even to rip out the existing ceramic tile in my entryway (which there was nothing wrong with) so he could charge me more to replace it on the grounds it was "dated." Other contractors vehemently disagreed with him and said there was no reason to remove my beautiful entryway tile and that Omar was wrong - porcelain is much more expensive to install and more labor intensive. Even Home Depot was cheaper to purchase and install. Omar's response: "well I pay my employees more than Home Depot." Omar's other response "Home Depot can't install it by this weekend." Thus, confirming he was taking advantage of me because he thought I was desperate and needed the flooring installed right away. Instead, because it was becoming clear he was crooked and dishonest when he failed to even show me pictures of flooring until I demanded it (and who wouldn't want to see options and pictures of what was being installed), he finally sent me 1 picture of 1 option - PORCELAIN. IF I didn't like it, too bad. He refused to consider putting carpeting in my bedrooms with vinyl tile in the hallway even though that would have significantly reduced the cost. Instead, when I pushed him for a cheaper option for the millionth time, he sent me a vinyl tile that looked similar to the porcelain, but said he was going to charge me the same thing. This guy is a complete jerk and loser. He has a schtick he uses repeatedly about how he is a "heterosexual man with great creative taste and can make your home look fantastic for a reasonable price." He is a con artist and knows how to pour on the syrup to make a sale, but he will only give you the most expensive option so he can rob you blind. What is so despicable is he knew I needed it right away and that I make only $20 per hour and needed something reasonably priced, not the most expensive tile and labor on the market. AVOID THIS JERK ALTOGETHER. DON'T WASTE YOUR TIME. HE IS A CON ARTIST AND A LIAR. read more

We have worked with Quality Granite & Fine Floors on a couple of large projects and have had excellent experiences both times. Omar, the owner, is attentive and provides great service. The prices are lower than other flooring companies. I highly recommend this company. read more

Omar and his team did amazing work and at a great cost. He and his team got the job done quickly and accurately. Highly recommended.

I was nervous picking out the company to do my kitchen counter at first, but after speaking with Omar and answering my thousand questions I had I know I made the right decision. My counter top looks great and so happy with the results. The only small issue we had was resolved and the CUSTOMER SERVICE and the GREAT JOB this company did will definitely keep me as a customer and refer any friends and family. I definitely recommend this company and Omar is great to deal with. read more