Review for Floor & Decor; 2913 North Dale Mabry, Tampa…read more We stopped in on Saturday not really sure what tile we wanted, and we were fortunate to meet Cara. She was outstanding from start to finish. Cara took the time to walk us through options, helped us narrow down our choices, and made sure we left with the perfect tile at a great price. After our first purchase we realized we needed three more boxes. We went back, and Cara happened to be there again. She made the process quick, easy, and just as smooth as the first visit. Cara is the best. Exceptional service, knowledgeable, and truly customer focused. Floor & Decor is lucky to have her. Highly recommended.

Hard to find someone to help you and issues with tiles that you would like to purchase being crackedread more

Had a great experience with Ramos Marble & Granite installing my bathroom countertop. The two-man…read morecrew (I remember one goes by Jr!) was friendly and got right to work as soon as they arrived. They truly went above and beyond -- even cleaning up the mess on my driveway before they left. I'm honestly so happy with the end result. This company was referred by my cabinet installer and I can't speak highly enough of the experience.

Complete Failure, Property Damage, and Total Refusal to Take Responsibility…read more This was one of the worst home renovation experiences I've ever had. I spent over $20,000 with Cabinets To Go, who used Sage Surfaces to coordinate installation and hired Ramos Marble and Granite in Saint Petersburg, FL to do the work. What followed was incompetence, damage, and complete disregard for the customer. The problems started immediately. During the first install, Ramos installed the wrong backsplash (4" instead of the full backsplash I ordered). That mistake required everything to be torn out and redone. During the second installation, I stayed in the room specifically because trust was already gone. That decision proved necessary -- I personally watched the installer drag my stove across my floor instead of lifting it, leaving a long, obvious scrape in my new flooring. When I reported the damage, Ramos' operations manager asked for photos, which I sent immediately. A few hours later, she claimed their installer never moved my stove at all -- a statement that was simply untrue. She wasn't there. I was. I then escalated to Cabinets To Go and Sage Surfaces. Both companies said they were "working on it," then did absolutely nothing. No follow-up. No accountability. No compensation. The estimate to repair the damage is $1,800. This entire experience exposed a system where everyone takes your money, no one takes responsibility, and the customer is left paying for contractor damage. For a national brand and a $20K+ purchase, this level of negligence and indifference is unacceptable. If you're considering Cabinets To Go, Sage Surfaces, or Ramos Marble and Granite, understand this: when something goes wrong, you're on your own. I would strongly advise looking elsewhere.

Justin, the manager helped me to purchase a new microwave over the range. He was very helpful in…read moretransferring my best buy gift card and telling me what was available. I came back to pick it up, he even helped put it in my car. Great service and great showroom

We had a unique project that included some kitchen updates, doors and trim throughout the house, as…read morewell as framing out a new pantry space. Our project manager was Or who coordinated and communicated the project from the quote to the end of the project. He was very helpful and all of the contractors were very competent and fast. We are very happy with the final project and would recommend working with this team for any size project.

This is an amazing company. They're extremely attentive and sensitive to the needs of the owner. We…read morehad our kitchen completely gutted and redone as well as part of the family room. They did a marvelous job in a timely manner and were very respectful of our property and House. They always got back to you immediately if you had a question. Their subs were hard-working and very knowledgeable. The whole experience was a joy.

Only one star because the showroom and selection is amazing and kept this review from being zero…read morestars... The two women working the Saturday afternoon we stopped in were so rude. They didn't bother to greet us as they just stayed planted at their two desks. When my husband inquired about one of the pedestal sinks, one of the women slunk over, told us the size options and then just walked off. We stayed a few minutes longer but left as it was clear they were not interested in making a sale that day. I guess this company has all the business they need for now. We won't be back.

We just bought a house and was looking to upgrade a few things in it like a new kitchen faucet,…read moreshower hardware, etc. We originally didn't plan to go, but was driving by and stopped to see what selection a local place had over shopping at, say, Amazon. They do have a wonderful selection and some items we would haven't considered had we not stopped in. We picked out some items which we have now taken delivery on. While we were there, we were interested in some higher end items like a steam shower and one of those fancy toilets with a heated seat, automatic everything, and lights. We were told we would be emailed more information on the steam shower. Never got it. I called to check on the email. Told it would be sent shortly; still never got it. We checked spam/junk folders - nope. No communication about order status or follow up from sales person asking if we had questions. I walk in to ask for an order update and 1 piece had been previously delivered to the store and the 2nd had arrived that day. Again, no communication items had been received. I ask for previous email to be sent to my email for review and emphasize that IF we were going to invest in a steam shower we would have to order asap as the shower is currently demoed. AGAIN NO email. I did consider staying until I received the infamous email, but thought I was overreacting. So much for buying local. Bottom line: Great selection. 2 stars Horrendous customer service! 0 stars

I hired Revive to remodel my kitchen. My main concern was that i didn't get a cheap Home Depot like…read morekitchen. I wanted real wood and Dovetail drawers. That what I got! This is my fourth kitchen remodel on what should be the last house I ever live in and I feel great to have found them! After meeting with numerous kitchen design companies, I choose to work with Michael. Michael presented me with not only the most cost efficient option but also was very knowledgeable and willing to work with me. When I was initially looking for a kitchen designer I thought I wanted someone with a showroom and who would act as a project manager. However, I quickly learned that neither a showroom nor project manager was necessary. They met with me at our house to discuss the design and project multiple times (and would have met with me more if I had asked him to). They were also always willing to give me his opinion regarding colors, hardware, etc. and guide me as needed. What I especially liked about them is the straight forward manner and honest opinion. The crew were extremely professional and I enjoyed working with them. As with any major renovations there were small issues that arose during the process but they jumped in and corrected the issues immediately. The finished work product looks great and the design is terrific. I highly recommend Revive Design and Renovation

What an amazing experience we had with REVIVE! Jenna, Jorge, Lidia, and Victor were all phenomenal…read moreto work with and brought our dream kitchen to life! They work fast- help with all of your questions, doubts, and concerns... communication is top notch... and their teams are impeccable workers who left our home clean after every visit. Would 100% recommend to everyone!

Came by to check out their inventory. There is so much to choose from and I enjoyed their displays…read more Was welcomed as we walked in and they gave us space to explore the store. So many great options to choose from - from decor to furniture to household appliances. Prices were certainly more on the costly side for my personal taste but the items seemed to be quality.

LIES!!!! I am so…read moredisappointed in Crate & Barrel, three times now I was assured that the $200 in rewards that expired would be reinstated. Nice customer service, just empty promises, I will be canceling my credit card and you have lost a customer, not that anyone cares... I've spent thousands of dollars here

The incorrect fixture was ordered by Ken, the designer at the Tampa location showroom on Willow,…read morefor the master bathroom project. I sent multiple emails requesting additional supplies, but unfortunately did not receive a response. I also attempted to contact him by phone, but my calls were not returned. Due to the lack of communication, I had to drive to the showroom several times to reach him in person, which is over a 45-minute drive for me. Eventually, I was able to obtain all of the materials needed for my projects. Overall, Ken did assist with selecting the fixtures for my projects, which is part of his role. However, improved communication, responsiveness, and a more welcoming customer service approach would greatly enhance the experience for future customers.

We just finished a master bath remodel job. We went to Ferguson's for a new bathtub, all the tub…read moreplumbing and all the plumbing for a new shower and two new sinks. All of the materials were delivered to our house within a day, or on the day we requested. Kenny was our salesperson and contact. He was well-informed and was very helpful. When we had an installation issue (the installer's fault), a call to Kenny got the issue resolved. (This included a late Friday at closing time email!) The showroom has a great selection at different price points, worth your time to visit and shop. Highly recommended for good service and selection. Ask for Kenny.