My mom is dying from Glioblastoma brain cancer-doctors dont know when she will go, but she wanted…read moreto do radiation and chemo. With her decline in physical and mental capabilities and being on Medicare, we admitted her to The Pines in Placerville. Overall, our experience with them has no complaints. Initially, she wasn't very happy to be there because of the differences compared to her private room at the hospital. However, I cannot fault The Pines for that, especially with how the staff treated her and our family. I have worked in a couple dozen nursing homes of various skill and funding levels; all over California and a few in Nevada. I knew what to expect from a place that we weren't paying thousands of dollars a month out of pocket for. I too, was nervous the first night she was transferred there. It can be loud; and there's alot of activity and my mom felt at times she wasn't receiving "service" as promptly as she would've liked. With that said, I very quickly began to know the staff personally and they were all friendly, professional and accommodating. It's very busy there-there is alot of residents and patients who were more worse off in ways than my mother and were far more demanding and not nice about it. The stress on the staff is alot. Yet, overall they handle it like pros. My mother was there just under two weeks before she unfortunately had to go back to the hospital and will probably not leave it alive. While she cannot personally express her feelings about The Pines, I spent everyday there, many times for most of the day and at all different times so I can speak from first hand experience: I know the reviews from others and the reputation this place has. The Director, Colby, you can tell is working very hard to turn that reputation around. The staff works very hard and I pray for their continued strength and determination in what they are doing because it is not an easy job and at times-maybe many times-seems thankless and unrewarding. Just know that for this family, you took an already difficult and emotional period of our lives and were able to ease this portion and truly give help when it was desperately needed. Special shout outs to Amy, Mikala, Colleen, Mai, Abraham, Maura, Michelle, Kelsey, Britni, Bill, Christina, Stephen, Samantha and so many more there that I can't remember your name or didn't catch it when we met: I truly thank you from the bottom of my heart for what you did for my mother. If she was capable of it, I know she would personally express how thankful and appreciative she was for your care, concern and dignity during this very difficult time of her life.

I only have good things to say about this skilled nursing facility. This has become the premier…read moreteaching institution of the region and has contributed greatly to my education. All of the staff here made me feel welcome as a student physical therapist for my clinical rotation. Dr. Abraham was my APTA credentialed clinical instructor and has implemented a teaching program here for other doctoral students. I learned more at this rotation than had at my previous two and I feel well prepared to graduate and start treating patients as a Clinician. Dr. Abraham not only challenged me each day to learn as much as I can but also increased my confidence with in my self. Any student is lucky to have him as a clinical instructor.

If I could give this business 10 stars I would. It's a hard decision to put a loved one in assisted…read moreliving but after meeting with the Director at Eskaton I knew he would do well. They have lots of activities, an awesome pool and spa ( I would swim with him frequently), beautiful grounds with chairs and tables where you can sit with a cocktail and take in the beautiful view of the small lake and the surroundings. We both thought the food was great in the dining room. If you have a craving for something and they have the fix'ins they will make it for you. I had mentioned to one of the waitress' I had such a craving for a rootbeer float. A while later she brought one out to me. Such thoughtfulness. They have two banquets during the year, Thanksgiving and Christmas. Buffet style, Prime rib, turkey, poached salmon with all the trimmings with desserts galore. When my husband started declining I contacted Hospice and between Hospice, me and the Caregivers at Eskaton he was in very good hands. The caregivers and med techs were wonderful. They treated my husband like he was their own grandfather. He was treated with dignity, love and some shed tears when he passed. He very much enjoyed the people he met. Some becoming good friends and they would meet mornings for breakfast. He was very well taken care of. I have no regrets.........

Lack of care in memory care,lack of falling prevention, suggestions ignored. Would not recommend to…read moreothers

El Dorado Senior Care Village was a blessing to our family. My father was able to live there for…read morethe last year of his life and benefited from Juliet's wonderful care and watchful eye. She made him delicious food, joked with him, and always ensured he was safe and able to socialize. The Senior Care Village worked closely with American River Hospice toward the end of my father's life and we are so very thankful for all of the support they provided while my father resided there.

They cared for my mother very well. I have nothing but…read morepositive things to say about their excellent attention to my mother's needs. I highly recommend this assisted living business. Lewis Johnson

I have nothing but good things to say about Elite Elder Care. The home is lovely, the care…read moreexceptional, and they really go out of their way to make their residents feel loved and cared for. I would visit every day, and I always found the facility clean and well managed. My wife really liked the days that they had musicians come in and sing with them. I was so glad to have found them, and I can't recommend them highly enough.

"Elite Elder Care" is less exclusive than the name implies. My 82 YO mom tried to escape from this…read moreplace on her first day there and was found wandering in the rain. It is heartbreaking to have one's own mother who was loved and cared for at home suddenly placed in a facility like this by an uncaring relative and to watch the mental and physical deterioration it is causing. My mom says she does not sleep well anymore, the screams of Altzheimer's afflicted housemates wake her at night. She gets up and rushes to their bedsides, trying to comfort them. The facility's owner was asked by my mom's Dr. to set up a home visit to monitor a medical problem she has, but she failed to do so. Often the phone is not answered when I try to call. Visiting is unpleasant in my mom's cramped room which contains er small bed, chair and a porta-potty. Although this place claims to accept pets, my mom was not allowed to take any of her pets which include small birds, small dogs and a cat. If you want your loved one to live surrounded by confused elderly people who their families have decided "cannot live at home", then this place will appeal to you!

Efficient. Caring. Knowledgeable. From Sandra, the receptionist to Joe the X-ray technician, to…read moreDoctor Rose my physician, the staff here knows what they are doing and they do it well. I made a reservation and was seen at the exact time of my appointment. Compassionate listening led to tests, diagnosis, treatment on the spot and prescriptions sent to my pharmacy. One day later I am feeling so much better. Very thankful to have this competent medical facility available here in Cameron Park. Thank you!

Making my appointment was easy and convenient. The cost was expensive. The care of the Dr. ? He…read moredid listen to me and ultimately prescribed the medication I needed so that was a plus. Still in these dark days of extreme inflation what else can you expect?

I have been attending group therapy for grief support at Snowline Hospice for approximately 5…read moremonths, due to my father passing last year. This group has helped me in so many ways, I don't even know where to start. The group leader Betsy is kind, intuitive, and above all else extremely well educated and knowledgeable in her field. She has taught me and the other group members several ways on how to express and manage our grief. She is a truly wonderful person and anyone who attends her groups are extremely lucky. The compassion of the individuals who attend the group is also something to mention, they are so supportive and encouraging. I would highly recommend looking into grief therapy with Snowline for anyone who is on the fence.

The Snowline Hospice grief support group, facilitated by Betsy ,is a tremendous help for me as I go…read morethrough the difficult process. The people that work there and the people in the group just know what we are feeling. It is a place of honesty, empathy and caring. Thank you.

Almost painless. Lol Little wait time, friendly, and yes,…read morealmost painless. Almost painless. Lol Little wait time, friendly, and yes, almost painless.

After the EKG I was not informed that it was done and I could leave, so I waited for nearly half an…read morehour for someone to come back and tell me I could go home.

I have visited this facility and it is full of professional friendly staff. Mr. Hawkins answered…read moreall my questions. The grounds are clean inside and out.

Horrible!! Below par senior care facility! The neglect is palpable! The ratio of nursing staff to…read morepatients is deplorable. Don't put your loved one's there!!