Pretty nice hotel - I needed a place for a night not far from where my son was living. Clean - easy…read moreto find with a very nice sized room. Room was clean well kept - something I would not normally mention but they used Dove products for soap, shampoo and conditioner. Little Dove bars & Shampoo bottles (nice touch). Also their towels were large and very soft. I heard they had a nice breakfast offering but I left too early to try it. I left at 5:30AM. Anyway nice hotel overall.

Yeah this is probably a telly you'd want to stay away from, make it your last resort…read more Very thin walls, you hear everything in the adjacent room bathroom bulb was blown out in bathroom, I mentioned it to staff on the 1st day of my stay and after leaving on the 4th day nothing was ever done. Breakfast, poor. Front desk staff was not welcoming at all. Based on my stay, the most they should charge per night is btwn $59-69. They simply have to do better. Now they are trying to do some renovations, let them get that completed before you stay.

I arrived here around 1:35 PM on a Saturday afternoon. Check in is usually 3PM but I arrived early…read more I was able to check in. The front desk staff was friendly and helpful. There is complimentary breakfast from 6AM-10AM. They have an indoor pool, which was open. I did not use it. There was a fitness center as well. The common area was large! They had a room with a pool table too. By the front desk, there are cards with a "borrows menu" where they have an abundance of items that you can borrow during your stay, including blender, umbrella, white noise machine, jumper cables, baby crib, yoga mat, curling/flat iron, and number games! I was fairly impressed. I didn't use this as I saw it on my check out day. I wish this was mentioned during check in. I stayed in a 1 bedroom room. The room looked just liked online pictures. I was very pleased. Likes: this room look like a mini apartment. There were two barstools and a desk chair at the kitchen island. The island has several outlets. There is a microwave and a stove top (no oven). The couch has a little shelf on the side, which I thought was unique. I enjoyed the artwork on the wall above the couch. The bathroom was spacious. They have a mini table and a bench along the right wall. I liked having the table to put toiletries. The kitchen and bedroom windows have two sets of shades: one to completely block out light and one to partially block out light. The lamps in the bedroom have sockets for charging. The bed was very comfy and the wash clothes were soft. The shower was HUGE! Two people found fit comfortably. I believe a third person could fit in there as well for this wanting to conserve water... lol. They have bottles for shampoo, conditioner, and shower shell in the shower. Minor issues: The couch cushions in the living room looked slightly disheveled but nothing major. In the kitchen, most of the dishes/silverware was in the dishwasher versus in the cabinets. The drawers in the bedroom were open, which I thought was odd. The tissue container in the restroom was empty. Later on, I found a tissue box. The TV in the bedroom was in the perfect spot across the wall from the bed. However, it wasn't aligned in the middle, which something bothered me, lol. It didn't impede my ability to watch tv. The shower gel in the shower was empty. At one point, I needed more wash clothes. As I was headed downstairs, I saw a housekeeper who had a cart full of items. I asked her for some but she didn't speak/understand English, so she was unable to help. I booked my hotel directly through Hyatt. They have a digital key option but mine didn't work at all. It kept saying that it was being processed and I would be notified when it was ready. Overall, I enjoyed my experience. I would return.

This was a wonderful place. Great location. Friendly staff. Very clean. The included breakfast was…read morevery good. The only complaint I had was the shower floor was a bit slippery, like all the cleaning products wasn't rinsed well, but that's it. Everything else was clean and comfortable. Even the elevator was very clean. I've stayed in some places where the elevator was very dirty and dingy. This was very clean! Would def recommend!

I arrived around 11:20pm on a Thursday night for a two night stay. The lobby was cleaned and…read moresmelled nice. At check in, there was no friendly greeting from the check in person and seemed to be right to the point. I was made aware that the key machine was down, so I couldn't get a key to my room. Staff had to open the door and I Was told to come back in morning for a key. The room was clean but organized in an odd way, to me. The TV was small and old. I did notice the sprinkler was very rusty. I think the room itself needs to be updated to match how the lobby looks. They also had free popcorn, which was nice. The next day, (Friday) I went to the front at 10:30am, 3pm, and at midnight, but it still wasnt working. At 10am on check out day (Saturday), still no keycard. At 2:45pm on check out date (I had late check out) they had key but when I went to my room, it didn't work; neither physical key nor mobile key. It was very inconvenient to not have a keycard for my entire stay.

The staff were amazing and took care of any situation that arose with extra special care and…read moretreatment. The facility was clean. The common areas and check-in smelled very nice. Enjoyed the game nook and business center area. The Cafe was delicious and Mrs. Nadine provided a wonderful experience. We very much enjoyed our pool time as well! Eheb in Raleigh again would stay here for sure. Felt very safe and taken care of. The rooms were clean and the common space was exactly what we needed!

We recently attended a conference here in the suites are very spacious and well kept…read more The conference rooms are nice, but some can be very chilly. The conference food was okay, but every meal was basically the same with maybe one or two changes and a different dessert. The grounds are average basically a parking lot surrounded by trees. We did learn that someone in our group had his vehicle broken into one night and it was damaged and that was very discouraging and didn't make us feel overly safe. After that we didn't go out at night. The shuttle is a bonus and the drivers were very friendly and kind. We were disappointed in the pool. It's indoor only and is very small and there were a lot of children in the water. It didn't look very clean (water was cloudy), making it non-usable to us. The bar staff could definitely use some help, the service was very slow and they not hospitable. We asked to close out to attend dinner and it took probably 20 minutes for them to come back and take our money even though we had our credits cards out when they handed us the check - the male bartender was the worst and basically ignored us?

It's probably one of the best options around RDU. Clean, new, friendly enough. Issues:…read more 1) They play a "Worst of the 80's" music channel at loud volume nonstop in all common areas. As a direct result, it's not a business friendly hotel. You can't work or have meetings when "Welcome to the Jungle" and "Everybody Wang Chung Tonight" are playing on repeat. There is no other room to use for work or meetings. I asked. So you should go work at a nearby hotel lobby that doesn't blast music. The Westin nearby has a quiet lobby. Try them. If you are not a business person, or if you are one of those good ol boys who claims that "all of today's music sucks" then you gonna love them dumb ol' songs from 50 years ago. 2) The rooms have kitchenettes, but no utensils. So if you order in food, I suggest you use a stick or a key or a comb, or what I did was use the plastic coffee cup lids as a giant spoon. 3) Breakfast is over at 9:30am. They must be on military schedule. So what I do is stay up all night so I can get in there early and then go back to sleep afterwards. 4) I felt bad I was bothering the omelet guys. They just stared at me. Is this the Gen Z stare? Idk. It could be the "I don't like interacting with customers" or "I don't like you in particular" stare. I'd suggest leaving them alone. There are other options to eat here. Apples, bananas, toast, etc. Omelets are overrated anyway. 5) Do you love Luke Farley? Because his dumb face is in every elevator. Why? Nobody knows. Luke Farley, NC MAGA member. You have to be reminded of his existence every time you leave your room. Luke Farley loves elevators, Trump and you. And the hotel loves Luke Farley, MAGA enthusiast. 6) Like many hotels here, your view will be of a gray wall or a gray parking lot. Those are the 2 options. You can close the shades, but both layers are gray also. I believe gray must be the official color here. Other colors may be considered dangerous. This is an area of liminal spaces, endless expressways, identical buildings and identical trees. It's like the movie Back Rooms but in gray. I suggest ordering some colored glasses or a kaleidoscope when you arrive and look through those once an hour to remind yourself that you are not actually trapped inside of a half-rendered Playstation 2 Level. Some of the identical office buildings nearby have started shining red lights on themselves. We need more of this. Anything. A stupid mural would be fine. Gray on gray on gray is a a big badge of failure. 7) Do you remember the dentist office when you were 8 years old and they gave you that tiny paper cone cup to rinse your mouth out? Only big enough for one sip-and-spit and triangular so you can never set it down? This is what this hotel chose to use for their gym. While other hotels offer bottled water or refillable stations, his hotel has chosen the pediatric dentist cup from 1978. The person in charge of this decision should be sent far away. 8) Speaking of water, they try to chintz you on it. While every other hotel offers at least 1 bottle of water, because, like water is necessary for life? This hotel sees it as a way to make money. It offers no water, unless you know to ask about the secret water. The secret water is hidden just behind the reception counter. They'll only give it to you if you know about it. Otherwise, you will check into a room devoid of water, and you must buy water at their store. Don't tell them I told you about the free secret water. Other than that, yeah it's probably one of the best options around here.

Overnight stay at this hotel while in the area for an event. The hotel is a bit hard to find off…read morethe main road tucked in a back quiet area. The hotel is very nice and the outdoor area and lobby were very clean. Check in was quick and easy with water and a free snack for hilton members. They also had free cookies available. Room was clean and spacious but did not have the fake air freshner smell of many hotels. King room had a nice desk and seating area. The lobby was well apportioned and the breakfast was standard with some hot options, oatmeal, pancake machines, fruit, cereal and for me the best - is nice, fresh, hot coffee. All in all it was a great stay and I would chose this hotel again when in the raleigh/cary area.

I checked in at this Hampton Inn after escaping another (awful) Hampton Inn a few miles away. I…read moretravel a lot for work, and stay at HIs frequently - this location isand definitely more in line with a typical HI experience. The property is super clean, updated, and with friendly staff. My room was spacious and tidy, with operating a/c and a comfy bed. The neighborhood is quiet, and super handy to the freeway - it was basically 15-20 minutes to anywhere I wanted to go! There aren't a lot of amenities near the hotel (other than a gas station), but they do have the usual Hampton Inn free breakfast, as well as a cute little cocktail bar in the lobby that operates most evenings. I would happily stay here again!

A great hotel, yet I am puzzled to see the Hilton upscale side. Tru by Hilton reminds me of the A…read moreLoft hotels with more of a dorm room vibe. We traveled from out of state and quickly learned that Wake Forest is a really pretty and serene area. Contrary, there aren't super close walking distance shops or restaurants. There are, however, Ubers available. If you rent a car, there is complimentary parking at this hotel in a nice sized parking lot. Staff work the front desk 27/7 which is another huge benefit. Upon checking in, text messages from staff will start to appear which are simple check points asking how your stay is and if any assistance is required. I appreciated this small detail because I felt as if help was at my fingertips if I needed it. The interior is very clean and while there is no onsite restaurant, there is a fully stocked market at the desk containing various chips, crackers, popcorn, beverages and some snack boxes with meat and cheese. There is always complimentary coffee and tea sitting out. In addition, breakfast comes with your stay and it runs from 7 am - 10 am. We thought the breakfast was good for a hotel breakfast and enjoyed the pancakes, sausages, oatmeal, fruits and milk. Another favorable onsite space was the exterior patio. Coming from a colder climate, we spent most of our Saturday on the lovely patio couch soaking up the sun and beautiful forest trees. The entire backyard is serene and private which we appreciated. There are many board games inside which you are welcome to bring outside or play at tables indoors. To get the pieces to the games, visit the front desk. While there is an indoor pool and workout room, we did not take advantage of either. Near the elevators, there is a whiteboard that lists various favorites in Wake Forest by categories such as bars, retail therapy, dinner spots and brunch. This was a fun creative touch to see traveling from out of state. As for the rooms, they are boxy and small. We appreciated how clean the rooms were and cleaning service is done every other day unless requested for more. Overall, the staff here is top notch and for a boutique hotel, were always available. We felt very safe here and even took advantage of some of the small walking paths and walked to Target. Thank you, Tru by Hilton!!

Minimalistic. That is the best way to describe it. There is no closet or drawers in the room, so…read morewe pretty much just laid out clothes out over the bench under the TV. The only other option would have been to live out of our suitcases, but there really wasn't anywhere to set those out either. The bench is too small to hold them. Bathroom was a nice size with large bottles of shampoo, conditioner and shower gel. No idea the brand, but it was decent. But there is almost no water pressure so it takes a out 3 times as long to rinse your hair. The breakfast is complimentary, but it's the typical mediocre options. Every day there is cereal, yogurt, apples, oranges, bananas, bread, English muffins and bagels (probably frozen - definitely not fresh), and a pancake making machine. There are eggs which are on a 3-day rotation - scrambled, egg & cheese omelet and egg & cheese bites. The scrambled were the only ones I could stomach. The other 2 tasted like powder. Meat selection also changes. There was chicken sausage patties which were the best of the selection IMO. Other days there was bacon, pork sausage and then this kielbasa looking sliced sausage. Again, it is complimentary, but nothing made hot and fresh on-site. There are two elevators and there were ongoing issues with one of them during our stay. And the other one was temperamental. Digital key didn't always work which was frustrating so we were glad we grabbed an key card up on arrival. I don't think Tru will be out choice the next time we are in town to visit family. It's just not for us. I need to actually unpack and put my clothes in a closet and drawers.

I came to the Raleigh area for a work meeting and decided to stay here as it was conveniently…read morelocated near my work. The lobby was bright and clean, with a helpful and friendly staff. My room was very nice, clean and had all the amenities I needed for a short stay. They offer a complementary breakfast, free parking, and onsite laundry, which are all bonuses. If you are coming to the Raleigh/Garner area, I'd recommend checking this hotel out.

When me and my family walked into this hotel, we went up to our hotel room and were greeted by an…read moreamazing room with comfortable beds! The bathroom door didn't lock, but everything was still great! Their breakfast had many high quality choices to choose from, and it was totally free! They had 10 toppings for the oatmeal!! Pool & gym are spotless, and Christine was very nice and extremely helpful !! In fact, when I brought up the fact that one of the pillows was too soft, she took care of the issue immediately!!! Would definitely recommend this to many people!!!

This Candlewood Suites is hard to find the entrance for and it is around a really busy…read moreintersection. We had to turn around twice to find the entrance. The place is clean, quiet and dog friendly. The fee to have your dog with you is $25 per day up to a total of $250. We and our schnauzer enjoyed a good nights sleep here. Compared to some of the other Candlewood's that I have stayed at, this one looked newly remodeled, had more up to date appliances and was much cleaner and well kept. I love these properties because they have a full size fridge, a hot top with two burners, dish washer, and dishes, pots, pans and flatware. So you might ask, "why only 4 stars." It is something so easy to fix and really simple, but the most important thing to start my day, COFFEE. I carry my own coffee and filters to start my day right every morning. The coffee maker in the room was a Frankenstein project. The coffee pot did not match the coffee maker. The pot was too big for the coffee maker and was jammed in and stuck. When I pulled it loose the force was so great that is slammed against the counter and there was glass everywhere. So I called the front desk and they brought up a broom and dust pan to sweep up the glass and a new coffee maker. After cleaning up the glass I went to make my coffee and guess what? Okay you probably guessed it, this coffee maker fit together, but was missing parts. It still brewed my coffee, but was a bit messy. My two cents is... these coffee makers maybe cost $15-20. This Candlewood suites might want to invest is some coffee makers which match and are not missing parts. And might also want to train the cleaning staff or maintainance staff to go through the rooms once a week to make sure every appliance is in working order.

Bed bugs crawling on the bed. Maintenance man confirmed. Immediately checked out. I had brought…read morefresh food to eat that's trash now. Completely unacceptable