Its a nice hotel for a quick stay. Prices are reasonable. The staff is very helpful an reasonable with helping with issues. They have a hot tub suite, nice to get away an enjoy. The breakfast is okay nothing to big but just enough for the cost your paying. The location is perfect right near everything. Id recommend an would go again. read more

Quality Inn & Suites North Lima - Boardman - Hot-Tub Room, very nice cozy an great to enjoy a night away. - Hotels Near Me - North Lima, Ohio

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Great place to stay as you enter or leave the Ohio Turnpike. Check-in was fast and friendly. Be sure and become a "choice privileges" member to earn points and upgrades. We requested a room away from the elevator/stairs so we could sleep, and they delivered! Room was very large for an overnight stay: 2 couches, a desk to work on, bed felt like a king size, LG tv was good, there's even a cushioned window seat from which to gaze at the parking lot. Bathroom was clean, good water pressure and hot water. Fridge and microwave are provided and work well. Many hotels are nickel and diming, charging extra for a "rental fee" of these. Not here. Morning breakfast was a cut above other roadside hotels: hot breakfast sandwiches (not my thing but they're there), several types of bread/English muffins/ "bagels," cereal, granola bars. Coffee was decent and there is tea. If you have kids, they'll love the waffle maker thing. 3rd floor has a gym open 6 am - 10 pm, we sadly didn't use it. There are places to grab food not far away. Across the street is a gas station that sells gyro, pizza and the like. My fiancé didn't want to eat gas station food, so we got chick fil a. No adventure in that, but it was probably a better choice for the stomach. Internet speed was OK. didn't try to use it for work purposes, but fine for regular use. Quiet stay, no big noise at night. Only con is the hallway did reek of cannabis and the smell did enter the room. I've definitely smoked in my day, but I wasn't a fan of it entering our private chamber last night. Oh well. Better than cigarette smoke any day, this hotel is non-smoking for tobacco at least. Highly recommend this place for an overnighter or even a few days if you're in the area. read more

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All was great as we travel visiting all over the U.S. while visiting the grown kids n grands it's nice with our dog to stay at a clean comfortable spot. Rooms are small but we are not complaining at $100.00 a night. 5 stars read more

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We got the jacuzzi "suite." Basically it's a 2 star hotel outside of town. The service, however, elevates the experience. Front desk staff were very kind, friendly, and helpful. On an unplanned road trip for fun, the staff being awesome goes a long way toward forgiving the lack of ambiance, "old and tired" looking decor in the room, or room size. read more

The company I work for uses this hotel. I have stayed here a few times over the past couple years. Over the past year they have totally redone, pretty much, the whole hotel everything from walls to floors. If you're looking for a place for a night or two this will do you well and the people are friendly and accommodating. read more

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We stopped here on our way to a wedding, and it did the job. Customer service was friendly. We didn't have any problems. We booked a one bed and the room was around 250 sq feet. So don't expect to do cart wheels. The bed was nice. There was also a ledge bed that a kid could sleep on. There was a fridge, table, nightstand, tv, iron without a stand, and that's about it. Also, pet friendly. Major brownie points! There is a complimentary breakfast that ends at 10:00am. There were eggs, sausage, mini bagels, cereal, and juice. If you are looking for friendly customer service and a place to stay for the night, you've found the right place. While we were leaving and packing our car, a staff member called out to us from the window and told us we left some items behind. The honesty made all the difference! read more

We had the worst room ever. Coat closet size and not an overall good experience. Smoke and other smells. We left and got another hotel after one night. read more

A decent place to lay your head. I don't know, I have mixed feelings about this place. Good stuff first, iffy stuff later. I'd lean towards 2.5 stars, because it's not awful or anything. Decent price. Clean, smallish, good for a night off the road. The rooms and lobby were pretty recently renovated. Nice decor, good furniture, etc. Lots of plugs. Not quiet in the mornings; could use thicker doors or something. Breakfast was cheap and skimpy, even by free hotel breakfast standards. Saw an ant there. Room was small. We had a two queen, and there was room to walk around between beds and desk, etc., but no more than that. Bathroom fixtures were loose, and oddly placed- (TP was 3 feet from the toilet.) Microwave was on the entertainment center but not plugged in- and there was no place to plug it in there. I had to move it near a plug. Bed was okay, whereas most hotel beds are nicer than mine at home (maybe that means I need a new bed...) Ice and pop machines didn't work, at least on our floor. Just a lot of weirdness and stuff that wasn't quite right. There's a lot of competition out there, and you need to get things right. I didn't hate it, but wouldn't stay here again. read more

Mixed review. This is a mostly clean and quiet place to crash while you're on the road, and don't expect much else. My review is for the basic queen room. Pros: - well lit parking (except it makes the rooms harder to darken) - smooth check-in process Cons: - Room is TINY. single queen room is slightly bigger than the actual bed, just enough to walk around it. - pillows are a small, square, slightly above throw pillows you'd find on a couch. Horrible. Particularly bad for back sleepers so bring your own. - hallways are not climate controlled. Musty on the third floor. - heating/cooling your room is more of an art than a science and is manual like using heat and a/c in your car. - lots of hallway and parking lot light coming into the room. - TV is oddly placed in the upper corner of the room near the ceiling. So don't plan on comfortably enjoying a movie unless you have a good neck and great eyesight. - Breakfast isn't worth it and dining area is cramped. read more

We needed to pull over because of poor weather and this was the nearest hotel that allowed pets. The hotel itself is average. We saw a spider in our room and there aren't many amenities, but the staff is as good as any fancy hotel. When one of our cats decided to pull a disappearing act, the front desk lady went above and beyond. She helped us tear apart the room to search, offered to have the staff open the AC unit just in case. She helped us look in the lobby, the pantry, under the staircases, EVERYWHERE. They even had the cleaning lady checking room as she went along the hall. The security guy was about to check the cameras when we found out dodo cat under our clothes in our suitcase. I wish I could rate the guests for helping (one lady even offered to have her dog sniff our room for him). TL;DR When they say pet friendly, THEY MEAN IT. read more

3.5 Stars Stopped here overnight while on my way to the Michigan area. Booked online for $70 for the night. This was a pleasant stay. Parking lot is well lit. The check in/check out process was very smooth. Lobby was neat and the hotel looked like it had been renovated recently. The room was a little bit cramped compared to what I am used to - I feel like other hotel rooms have a little more space. Still, for one person it was plenty fine (single queen on first floor). The amenities were pretty standard - AC, fridge/microwave, TV, wifi. Breakfast was standard fare - eggs, bagels/toast, sausage, coffee, which were refilled before they were emptied. Plenty of seating also. A dedicated filtered water dispenser in the lobby was a plus. Another plus is that the hotel is close enough to the highway to be convenient, but removed enough that the road noise from the early morning drivers is not an issue. Would stay again if I was in the area and the price was right. read more

Angela checked me in and was very pleasant. The room was acceptable and the price is reasonable.

I had the best stay ever there.Anna was just wonderful.she helped me with whatever I needed. the hotel was just redone.it was a great time there read more

The hotel was very clean. The staff was friendly. Angela was at the front desk when we checked in. She was super friendly and made you feel welcome. I would stay again read more

This was a wonderful place to stay after a full day of driving. Anna was at the desk when we arrived. She was friendly and helpful, and she assigned us a very quiet room. In the morning, Anna served a warm and tasty breakfast. I would definitely go back to this Quality Inn in North Lima, Ohio. read more

This is part 1 of 2 of my review. I've never experienced such terrible customer service then what I went through with this hotel. This was a 2 day ordeal with 2 employees: Angela Hausteau (Front Desk) & Anup Patel (General Manager). My stay was booked for 8/3 -8/5. This was a family trip (myself, wife & 10yr old). My reservation was for a king suite w/ 1 double pull out sofa. 8/3 , 4:30pm : The check in process with Angela started out well. She was polite & friendly. As I had to wait while she finished up with another guest. After finding my reservation, she said she needed my credit card to process the room fees. She explained that the system was moving slow, so she wrote down my entire card information on my reservation print out. I found it odd since I've never had a hotel do that before. Then she asked for my entire billing address. Again, I found it odd, but I had no idea what's going with the system. Im not sure as to why an ID was never requested to make sure the card and/or reservation actually belonged to me. This would have normally been a huge red flag, but every hotel in the area is sold out. So the pickings are slim. And I know I have excellent credit/fraud protection if there's any funny business. After obtaining all the information, Angela gave me the reservation to initial & sign. While she prepped the keys, I told her I'd need an extra set of towels & an extra set of sheets for the pull out. Angela asked how many people would be sleeping on it. I let her know that it would only be my 10yr old sleeping on it. She then told me it was broken (sinking in the middle) & wouldn't be comfortable. I asked to be moved to a different room since one of the beds could not me used. Angela let me know that the hotel was sold out & there weren't any rooms to swap around. In disbelief that they were knowingly offering rooms that weren't the up to normal standards, I asked where was my child supposed to sleep. Angela looked at me coldly & said "There's a window seat, he can sleep there." To make sure I had heard this response correctly, I asked the question again. "There's a window seat he could sleep on. I'm sorry there's no other room available." At this point I immediately asked to speak with a manager. "There will be no manager here until Monday." That seemed a bit unusual, so I asked for information to contact them. She fumbled around a bit, & said it's on the website. So I did just what Angela suggested & called the customer service line. (While waiting to be connected, Angela was trying to correct another one of her mistakes. She managed to send the previous guest into an occupied room. Even after they told her 2x that it was occupied. They were moved to a new room in the "sold out" hotel). After a few minutes, I was connected with Albert (Choice hotel Customer Service). After explaining the situation & the comments made by Angela, he expressed his concern & apologized. He looked up my reservation & explained that we should be moved into another room. I told him that the hotel was sold out. With concern, Albert informed me that I should have been offered accommodations at a different hotel & Choice Hotels would pay the difference. But before he moved forward with this process, Albert asked that I go view the bed to see what condition it was in. While he remained on the phone, I checked the sofabed only to find out, the problem is that it's a regular sofa!!! No bed at all. Albert couldn't believe it nor could I! He instructed me to go back to the front desk & tell Angela that he was getting ready to call the hotel. Albert placed me on hold while he attempted to call the hotel. Angela was on a call, so it took some time for Albert to get through. Once he did, he had her go check out the room & couch so she could confirm that indeed there was no sofabed in the room. Needless to say, she wasn't happy upon returning to the desk. Albert reconnected with me & apologized again. He told me this should have never happened & he would put in a request for this hotel to remove the false advertising from their website. But in the meantime, he was unable to find us new accommodations. Instead he would give us a night free as an apology. I accepted the free night & told him that I am still dissatisfied with the customer service Angela delivered & would be filing a more formal complaint with the manager & corporate office. After expressing his concern & a final apology, I was given a case number to use if anything else happened. And told to try to enjoy the rest of my stay. Albert & I disconnected the call. After 40 minutes of dealing with this inconvenience, I decided to share my experience on Quality Inn's Facebook & Yelp. I have 1 Star along with my description of the ordeal. I made a quick trip to the local Walmart to purchase an air mattress. For me, the issue was done. read more

This is a pretty good place to stay I've stayed here in the past but I won't be coming back I work for a company that uses CLC for payment and I know that it is a discounted rate they said they would not be giving me Choice points for my stay this time they have in the past but they said not anymore . I know this sounds petty but I spend about 150 nights in motels a year and the points mean something to me so I will take my business to a motel that will appreciate my business so you people using CLC and like to get points for your business don't stay here read more

Nice place and very clean. The free breakfast was not real good, but what do you expect for free.