My name is Robert Bradshaw I stayed at Quality Inn Bismarck June 6th And was charged a $250 fee for having a pet. When I informed the attendant when I checked in that I had a pet, a Chihuahua, £7. I also paid a pet fee during check-in and then was charged. 250 extra after paying for a king room by the pool And on the following Monday, my wife realized that overcharge on her credit card and called 4 days in a row left messages every day to talk to the manager or to talk to the manager directly. Every day, 4 days in a row or giving a run around the managers not available. The manager will call you back the managers in a meeting. The manager doesn't arrive till later in the day, or they already left. All the excuses in the book were given. And now on another review, they are lying, saying they tried to contact me. Two weeks after, and I've gotten no phone calls from nobody. This is not a pet friendly hotel for sure. Make sure and watch your credit cards. Because they will overcharge you days later. read more

It was clear cleanliness was not important. Carpet badly stained. Sitting chair badly stained, loaded of stuff under cushion and cigarette burns on arms. Supposed to be a non smoking facility. I could continue but why. read more

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If I could give a negative star rating to this hotel, I would. The first room assigned to us was filthy! I attempted to call the front desk, but the room phone didn't even have a cord. I used my cell phone to report the concerns and asked for someone to come look at the filth, etc. They refused (there were to people at the desk, and they were NOT busy). The reply I received was well come down and we will give you another room. We went down, I tried to show pictures, but the man refused to even look at them. They were just rude and uncaring. They gave us another room. This room was cleaner, but the light switch in the bathroom had a short in it. There was only outlet access on one side of the king-size bed. This power came from a power strip from the far corner. This outlet also didn't work well as the powers trip plug kept falling out of the outlet. Needless to say, I did not get a good sleep as I was nervous about an electrical fire. I also use a cpap, which meant when the plug fell out, my machine would lose power :( We were never told where or how to attend breakfast either time we were at the desk. FYI, it was at the forest end of the building in a backroom that looked like it was a storage room when the door was closed. The breakfast area was filthy, I don't know if the waffle makers had ever been cleaned. The morning staff was friendlier than the night staff. read more

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The rooms are dated and smell musty, the light fixture didn't work which meant I had to enter the room in the dark. I stayed there specifically for their park-and-ride airport service and even though I arranged for pick up in advance and called them the day of the flight they are still almost an hour late picking me up and the woman I spoke with on the phone was frankly pretty rude about it. The driver as well was less than apologetic, stating that they were understaffed. I ended up having to drive home in the dark, over an hour later than when I was supposed to be able to start my journey, and because of the number of deer out after dark, I had several herds on or near the road which made my 2 1/2 hr drive take over 4. The only reason this place got two stars instead of one is that my car was intact where I left it and for that I was thankful. read more

The Quality Inn located in Bismarck ND, I strongly recommend not going to this hotel chain in Bismarck. Quality isn't so quality. Extremely-not- good star is given. Friendly, helpful, and professional reception and shuttle service. When I was going back to the reception to let them know about some details, I was noticing the up-keep and cleanliness of the halls and common areas. The mats were dirty and the floors were in extremely need of a vacuum. I had to get another room after I was assigned a room, as when I walked into my first the bathroom was completely filthy. Dirty toilet bowl and seat. Hair in the bathtub. To get into details. The reception was quite apologetic about my ordeal of the state of my room and changed me to a different room. The room that I switched to the new room, it was clear the carpets weren't vacuumed. The bathroom sink wasn't 100 percent clean nor the mirror. Though the room was a step up from the first. Definitely, was not worth the price they charged. The walls were scuffed etc. I've been into many great Quality Inn's so, I was looking forward to another great Quality Inn experience. If I could give a half star I would. read more

Rooms are not clean, motel is really run down, showing a lot of wear, I give it a 2 star rating only because of their breakfast, and their lounge. Good food and good drinks and good service read more

The Quality Inn located in Bismarck, North Dakota is a wonderful place to visit and has friendly professionals who go the extra mile to ensure each guest enjoys their stay. This location has spacious suites designed to feel like home and the entire building is easy to access regardless of where your room located. There is a full bar inside the building, so enjoy your favorite drinks, cocktails, or try some new ones and have fun! There are many delicious food options in house at breakfast or within five minutes if you feel like dining out. You won't want to go anywhere when you find a full menu of breakfast favorites, like biscuits and gravy, eggs and breakfast ham, and so many delicious donuts! They offer oatmeal, yogurt, and fruit for anyone not interested in the other epic options. They really do think of everyone and they have coffee on tap for folks like me. You will feel so refreshed in the mornings and I'm sure you will enjoy your stay with all the amazing amenities this place has to offer. I will definitely stay here whenever I have the pleasure of visiting Bismarck, ND. read more

Quality Inn Bismarck is a great place. The rooms are clean and beds comfortable. Check in was a breeze, staff very friendly. Rode their shuttle from the airport and return trip to the airport. Driver was a very nice guy. #1wasLianne. She puts together the breakfast. She was very friendly and helpful. Breakfast was great, scrambled eggs, sausage, variety of breads, muffins... Great price too​ read more

Dated hotel. Gets the job done, but you could stay at better in Bismarck. Not that far from the airport. About ten to fifteen minutes depending on traffic. Only two flows. Vending machine and Ice on each floor. Rooms are fairly basic. My last stay the water was so soft it was slimey. Wish you didn't ever take a shower gross. Maybe it's the local area but the water at the Comfort Suites is normal. Thought initially it was just my room, but coworkers mentioned it too. My visit I had a double bed and a couch! Could have just placed the bed but cramming extra furniture in the room felt like wasted space and uncomfortable. Desk and mini fridge. Free breakfast downstairs. Had some colorful drug addicts to chat with that early morning as I ate a muffin. A few good reviews but the low star reviews seem to state the same issues. Staff that doesn't care. Poor or non existent cleaning of rooms. Shame being so close to the Capitol and tourism but this place isn't anything special. If this was in the mountains and you were sleeping a night to ski it would suffice. In town for work and trying to get some rest, splurge the extra fifteen bucks and get a real room elsewhere. If everything was full in town I'd take a room here. If the highway isn't closed just drive onto Fargo or Dickinson. Or better yet check Air BnB for Bismarck. This place is pretty lame. read more

Quality Inn Bismarck - Funny is the recent post is correct. Throwing out a veteran and whatnot. - Hotels Near Me - Bismarck, North Dakota

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Flew in from Seattle to Bismarck. Weas impressed on the cleanliness inside the lobby and professionalism of front desk staff. Room was nice and clean. Hotel is larger than imagined from the outside. Very nice indoor pool in center where inside rooms all have a "pool view". Room was very quiet. 2nd day, had the opportunity to actually meet the owner. I failed to get his name but I could tell with talking to him, he was very proud of his property. The breakfast availble was excellent with a large variety of food from which to choose. The rates were more than reasonable and the stay was excellent! read more

Checked in and was told that I was upgraded... the front desk person told me they overbooked and upgraded me... and he offered me drink vouchers. The hotel layout is weird... once you check in, you'll need to go down a set of stairs and from there, the hotel is U shaped, I ended up going to the right, didn't find my room, had to go back to the frontdesk, saw the map of the hotel and finally find my room. The room I was staying overlooked the swimming pool and folks were in there having fun.... the upgraded room? I had two rooms with 3 queen size bed for one person for one night!!! I should slept in each bed every 3 hours, lol. Well, I ignore the other room with the 2 beds, the room was comfortable, but looked bit out dated and too much wood! I moved the sofa and found fries under the seat... I guess the vacuum doesn't bend :( I had comfortable sleep, got up next day, checked out at 6am and off I went to next stop. The staff members were nice, so complaint there... overall not bad, like I said, need better directions to the rooms, upgrade the rooms with less wood and more modern touch!!! read more

The pool is great and also has a hot tub. Located close to everything. Maddy in house keeping was amazing and provided us with extra pillows and blankets. We did have to switch rooms because the pool area can get a bit loud but over all we had a great experience. read more

I would give 0 stars if possible. The shuttle picked us up at the airport, and didn't even help us lift the suitcases into the van. Walking into the front door, all we smell is weed. Get to our room and it's filthy, stained, & covered in crumbs. Decide to go to the pool, walked in to 50 or more kids (no exaggeration) running around with not a single adult supervising. Towel bins completely empty. When we asked front desk for towels, they admitted the kids were using them IN the pool and swimming with them. Where is the discipline, consequences and enforcement of rules?! Your own customers can't even use the pool because it is unsafe for a baby having the children throwing balls around, almost hitting us several times, splashing us as we walk by, and no towels. Front desk doesn't care one bit about their residents. They are too scared to go enforce the rules that are posted right on the entrance to the pool. DO NOT RECOMMEND. GO SOMEWHERE ELSE... it's got to be better than this. Breakfast is decent, but the sign literally says "shoes required" and again, no one is enforcing the rules because probably 5 people came in without shoes. Pretty gross to see while eating breakfast. read more

Rooms were clean, staff was nice. The custodians were very pleasant and helpful. Rooms were ok, outdated and some questionable furniture but overall it was comfortable. read more

Quality Inn Bismarck - Hotels Near Me - Bismarck, North Dakota

Don't bother wasting your money here! It's ridiculous! I tried renting out a conference room for my daughters 1st birthday And they said they don't rent out conference rooms friday and saturday UNLESS you buy three rooms from them then they would rent to you, that is ridiculous! read more

Front desk staff was so nice. He is a very kind person who really cares about his job. Pool is really fun for kids.

We have stayed at several hotels in the bisman area. We came to town for a weekend getaway and to take in NDCountryfest. To be honest, the label "Quality Inn" had us thinking it would be not as "nice" as the other places. I admit it is a bit dated but I tell you, the staff was very nice and accommodating. The pool and breakfast areas can't be beat! With a few updates, I would definitely give a 5-star review!! read more

Incredibly comfy beds and pillows, to the point that I felt I must have been staying in a far nicer chain like Wyndham.... From the outside, this Comfort Inn looks a bit run-down and sketchy: there are potholes in the parking lot, hardly any grass or greenery to brighten the very bunker-like exterior, and the interior is sprawling and a bit dark. I tend to ignore the cosmetic factor, especially when traveling with two dogs: pet-friendly hotels can be difficult to find, but at the same time it's nice to feel you aren't suffering through a stay. Fortunately, that wasn't the case here. Despite having a big and a small dog tucked on either side of me, the bed was so wonderfully soft yet supportive that I slept excellently. I'm also a down pillow fan, and although these pillows weren't down, they felt quite close to it in terms of firmness/softness and were a nice treat. So don't let the outside fool you: if you want a good night's sleep, pull in at this Comfort Inn. read more

This place has the best happy hour in town. $1.20 or so for a tall draft beer? Yes, please. They provide all the weight-gaining popcorn you can eat and there's usually 2 or 3 other snack options (during happy hour). Even when the drinks aren't at a ridiculously low rate, everything is still incredibly affordable and the bartenders pour with a heavy hand (a good thing if you like your drinks with a kick). As an added bonus there's pull tabs and blackjack. In terms of the hotel - I've stayed in a room only once and it was just fine. Nothing over the top but you get what you pay for. The staff was incredibly accommodating and friendly. read more

I waited at the counter for 40 minutes before I was helped, then they couldn't find my reservation and kept blaming me for using a third party booking site. When I finally got to the room, I was very disappointment by how dingy everything was. I would have asked for another room, but I was exhausted by the fight to get checked in. When I tried to complain to a manager the next morning, I was again given the run around. Worst hotel experience of my life. This is terrible place to stay. Would recommend everyone avoid it. You'll regret staying here. read more

This isn't the Ritz, but you couldn't find nicer people. They have a generous breakfast in the mornings and you will not find a better place for an inexpensive happy hour ~ as long as you don't get too caught up in the pull tabs or black jack tables. Decent nibbles free of charge during happy hour too. Rooms are basic and a bit dim. We weren't here to hang in our room so it served it's purpose well. read more

When we walked into the room there was a bad smell of mold, the beds weren't made, some of the lights didn't work, the furnace didn't work, the housekeepers missed a ton while vacuuming, and there was a giant spot of pee in front of the recliner. There was no exit map in case of a fire. Which is a must need on the list. The Curtains were broken. And the bed sheets were stained. And the bathroom was disgusting. There were stickers EVERYWHERE. There was stuff still in the drawers. Definitely would NOT recommend. read more

they are lucky I am not even giving them at 2 they really should be getting a 1 or 0 out of 5 but anyways this place is nothing special okay but they're over pricey and their stats is nosy pushy whining complaining they act put out when they have to do their jobs or do anything. the service sucks and it stinks and for the most part the rooms are not that much better we had two days in a row where we had door handles popping off just popping off we've had problems with the toilet when we first got here I guess it was 5 o'clock and you had to push all the way down on the lever to even flashed it and then their staff are nothing but whiny complaining Percy and nosey people. We have had our nieces and nephews come over and visit daily and spend the day with us here at the hotel and we have really enjoyed the pool however I guess their intolerant to life happening and kids having a little bit potty accidents in the in the pool which I admit is not pleasant but people are human beings and things happen. That's sad they call from the front desk because they have their staff complaining and whining when they have to clean up something on your rooms and complaining about the fact that some innocent child had a little accident a potty accident in in the pool well I'm sorry but people are human beings and that's industry you have chosen to live in you just what you're supposed to deal with life and live people. Not find any and every angle to complain to a guest and make them feel so unwelcome and unwanted their stuff is also just overall unprofessional. you have stuff in the breakfast room for example like today the lady who's running the shift she acts so put upon and does nothing but roll her eyes and that kicked off when anything or anyone is in her way or because she has to be here at all. You have other staff coming in when they just first walk in to work a housekeeping staff member or worker going to get her card and so could upon at the fact that's a stock of the paper plastic glasses head tops I mean had fallen tipped over she she just sizing discussed and rolls her eyes. We've also observed employees out in the open just texting on our phones having their phones out using their phones I don't open no matter what time of day when they should be working on pretty sure we're not business-related and why are you for business? The rooms are mediocre at best but they sure like to charge you a hundred plus a night and it's just feels run down and hold don't waste your money here your hard-earned money here when you have many other choices real close by you have Mainstay Inn Suites and even sleep in I think that's the other one on the same property and other choices around town don't do it it's not worth the money on the overtime. And I won't recommend staying at this property for any amount of time. And heaven forbid if you have kids that you ever tried to be Stern and give any kind of discipline to your children in the presence of employees without them thinking you're doing something wrong or mistreating your kids or being abusive when you're not that's another example of Darnell genus and sticking their nose where it doesn't belong. read more

I would not recommend this place. It is bad enough that people are running up and down the halls and yelling, but the staff are terribly noisy after 10pm also. Their hand held walkie talkies are very loud, they joke and talk about rooms in the hallways, with no respect for those sleeping and have to be awake at early hours. I wouldn't use the showers either as there was hair in the bathtub of my room. I had to rinse the bathroom sink because there was fine hairs in it as well. Our rooms were not ready for us when we arrived at around 330pm. We ended up waiting until after 5pm for our rooms, which makes for a very long day when having traveled already since 6am. It was frustrating. Being exhausted from travel, we just wanted to rest. This is definitely not a good place for sleep. The noise continued until around midnight. Try not to stay at the quality inn in Bismark, North Dakota. Aweful experience. read more

Though I've never stayed in the rooms, I have to say their bar is top notch (if you're looking to get plastered). Happy hour at the comfort is incredibly cheap and free food is provided. The drinks are not for the lightweight crowd; they're mixed in a way that results in what I can only describe as rocket fuel. If you're looking for a place that you can have five drinks and survive, try out Blarney Stone. If you're looking for a place where you can spend $5 and end up full of food and drunk, you've found your Mecca. read more

Wow the room is awesome, the desk gentleman was very kind. He also gave us great directions to get here. The indoor heated pool was actually warm and the hot tub was hot and huge. We enjoyed using them both. We liked our stay so much we decided to stay another night!!! Great service, great food, comfy bed, clean room, very reasonable price what more could we ask for! read more

We moved our son to Bismarck and at the last minute decided to spend the night. Very glad we picked here to spend the night. Clean. Quiet. Relaxing. read more

U will be mad if u get poolside room. Pool is open until 10pm and ppl used to shout forever. If u r planning to start early next morning this is the worst place u can ever find urself in. Ppl return from lounge in d middle of night and used knock door like monster. Check in somewhere else. read more

Wonderful hotel. Very clean, the staff was friendly, and great breakfast. I would recommend this hotel to anyone staying in the area.

MINUS STAR RATING if possible! So it turns out the communication between Tammy and myself was really just a waste of time. Although I cannot prove this, I suspect someone is running a scam and embezzling funds/transactions. I was told by Tammy, Front Desk Manager, that they would credit 10% back (which I know would not be much, but something better than nothing). I received the printout from the hotel where it shows the discount and the credit card it was "credited" to. The card # did NOT match the card I provided either at time of purchase, nor time of check in (for incidentals). I checked with the other two parties who I reserved rooms for since it was their rooms that were affected to begin with. Both parties confirmed it was NOT their credit card #'s either nor was a credit posted to their accounts. Now I relayed & presented all this information to Tammy at Quality Inn via voicemail and Email. After a week, I have not received a phone call back on any of this information and discrepancies. I won't fight for the 10% any longer as this has cost me more time & energy than it's worth. However, if it's my 10% (actually 20% for two rooms), how many more patrons/customers are getting ripped off too? Someone is getting those transactions. I wonder what Tammy's bank statement looks like?? BUYER BEWARE of Quality Inn, Bismarck,ND. read more

Quality Inn Bismarck - Itinerary for hotel reservation for 3 Rooms. 2 Double Beds, Max 4 Adults per room. - Hotels Near Me - Bismarck, North Dakota

Stayed here the other night, let's just say, I should have brought my own blankets. Stained sheets( or may have been dirty) ,hair in the shower, stained ring in the toilet. When I called with my concern they said they couldn't help cause they were booked full. Good for them, but I suggested that we could leave for a couple hours so The room could be re-cleaned. They said that that wouldn't be an option as their house keepers is already left for the evening. Thank you for supplying the warmth, however you need better checks on the rooms. Thank you for listening. read more

Although, this isn't luxury, the service and quality amenities make this a very nice stay. The staff is constantly going out of their way to make your life comfortable and convenient. The shuttle service will take you virtually anywhere you need when it's available. The breakfast is one of the better continental breakfasts (I've been living in hotels for 3 months, so I can truly compare). I had a delicious maple cinnamon waffle! The pool and hot tub area is very spacious and nice as well. So if you're looking for a budget stay, this is a fantastic option. read more

I was here back around super bowl time of last year. As one other customer has stated, the rooms feel outdated as if this place was constructed back in the 70s. The bathrooms didnt function 100% well. Aside from that everything else was ok. Couple of restaurants were walking distance very close as I had to brave the unbearable cold while bundled up. The firemans ball was also in town and everyone was drinking. I was welcome to stay so long that I drank but wasnt interested. read more

Internet doesn't work, had to redo the key every day of the stay, water pipes rattle when room upstairs runs water, reservations were screwed up when I arrived. Thin walls not a place I would recommend to anyone else. Room was expensive for what I got. Had a class in one of the meeting rooms and had to leave the doors open so we would have A/C and had maintenance men fixing something on the other side of the wall so loud that the instructor had to bang on the wall to quiet them down for 5 minutes. Gonna stay someplace else next visit to bismarck for sure! read more

We stayed here June 30-July 7, 2010. Pick another hotel if you can. We made reservations for a king size bed, no smoking. We got two queens, smoking. It was awful!! Smelled horrendous. The lighting was so bad in the room, I could barely see to put on my makeup. One day they failed to clean our room after we left at 10 AM. and didn't return until after 9 PM. that night. We had to go ask at the desk for clean towels. There are much better choices in Bismarck. read more

Cold staff but eh, whatever. Room is fine, nothing to write home about, nice sheets and bedding. Randomly in the middle of the night, twice, it was like someone was banging on our wall in the hall way....never got up to check but it was loud enough to jar us awake. Free breakfast is really awesome! None of that "here's some cereal options that we'all call breakfast". Real food. read more

Folks, this is not the Hilton, but it;s the nicest economy hotel I have ever stayed in. Beds are comfortable, place is clean, wireless works well, and one of the better free breakfasts. This time we had bacon and eggs, waffles, cereal, excellent genuine donuts from a donut shop, better than average OJ from the machine, better than average coffee, and other items I neglected to mention. They didn't charge extra for the dogs and gave me a generous senior discount. read more

I reserved a room for my mom and her husband over the Christmas holiday. Room was large and spotless. We always have my mom stay at the Comfort Inn, they are always wonderful to her. They go out of their way to make her and her husband comfortable. I always recommend the Comfort Inn to my relatives and friends. read more

I just got back from a stay while visiting family for Thanksgiving. It was my first time at this hotel and they were great. Such friendly service, clean room, and convenient location. Will be back for sure! read more

front desk staff is friendly. maids walk around the halls at all hours screaming profanity and with their walkie talkies at "are you effin deaf?" volume. impossible to get a good rest here. its a real "maids gone wild" kinda place. I don't think my kids should have to hear maids yelling the f-word out in the hall. read more