I asked for a non smoking room this room was clearly a smoking room! It was not as clean as it should have been, and maintenance is well..The ceiling looks like it has fallen in and still leaking, the door is busted. Mold coming from ceiling vents. Smh they should be ashamed. read more

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Absolutely disgusting! Went through 3 rooms, last one barely tolerable but it was after midnight by then and exhausted from traveling, grabbed blankets from car and slept in our clothes on top of the bed. First 2 rooms were beyond gross, roaches, wrinkled sheets that looked like they had been slept on, used soap in shower, hair and dirt on bathroom floors. No smoke detectors in any if the 3 rooms. Last room was in different building across from office, no roaches seen, bedding appeared clean but didn't use, paint peeling, unknown (don't want to know)stains on the chairs and room stunk of pot. Took short nap and left. Manager didn't care and miraculously changed ownership 2 days later to brother who still did nothing. read more

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So we were going to stay here for Memorial Day weekend, we just needed a place to crash and hadn't planned on being in the room for most of the day so all we really wanted was a place to sleep and take a hot shower. Well not even ten minutes of being in the room we decided to leave and go to another hotel that was a few miles away. The room was dirty and had cock roaches in the bath room and on the counter with the sink. We didn't even bother to ask for a refund because the front desk workers took over 30 minutes to check us in because they were holding their own conversation on about how a lady wanted new towels and how she was being needy, all the time we were standing right in front of the reception desk. I wouldn't recommend this because it is not worth it to sleep in a room with roaches that could possibly come home with you. read more

Quality Inn Elizabeth City Near University - Hotels Near Me - Elizabeth City, North Carolina

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Worst experience ever!!! Is actually 4:38 am and people upstairs is loud,rooms smells disgusting,pool close,cockroaches in the bathroom,i book for 2 nights but I want a refund this place is dirty and not family friendly read more

My last stay in 2013 was for one night. This stay was for three nights. The highlight of staying here is the free breakfast in their restaurant. This is not the normal free breakfast buffet most hotels offer. With the breakfast card you get from the front desk, you are able to select a free breakfast item from 10+ options. Your order is taken by a server and brought to you on real plates and utensils - not Styrofoam & plastic. My king room was spacious. AC unit worked well, bed was very comfortable. Room included a work desk, hi def tv and microfridge. There was a problem with the free wifi signal the first night - not available. Problem was resolved by morning, but was a bit weak. (watching any type of video was difficult.) shower pressure was good, but it took a long time for the water to get hot enough for a shower. read more

About a week ago I stayed here for an out of town business trip which I make weekly and I come back to the room to find someone's dress in my room someone's hair and someone's jewelry and a broken off piece of a comb in the bed that was made which mean house keeping came. I asked for no house keeping!! I also tried reaching out to the manger for the whole week he has lacked to call me back. When they tell me he will be there I go in person and he is no where to be found when I call he is never available! A bullshit lie read more

After I arrived with a confirmation letter from Booking.com, Eddie at the front desk was unable to find my reservation. He reassured me (after driving 6 hours with two children) that he would help me figure it out. Eddie ran to the hotel next door after three attempts of calling to see if the reservation was scheduled for the wrong "choice hotel" apparently this happens with Booking.com often. Still nothing. I then called the Booking.com customer service and after sitting on hold for almost 20 minutes, Eddie assisted while I canceled the online reservation and he was able to get me into the room. Customer service is a rough field, however, this man went above and beyond to assure my family was taken care of. We also visited the attached bar and grille. The burgers were amazing!! We came in right before 9:00 and Casey was happy to help us and made every effort to accommodate my children's requests as well! This hotel is not the newest or nicest, but this level customer service is SO hard to come by. Thank you Quality Inn/Elizabeth City N.C. Staff!! read more

The beds here are uncomfortable and they have roaches! I reported this to the front desk and she said without photos she could do nothing. Who sees a roach and thinks..."where is my camera? I need to take a picture of this!" I'll stay somewhere else next time! read more

Horrible experience. Chose this hotel/motel due to lack of pet friendly availability. The room smelled awful. Everything inside and out was dirty. People sleeping outside on sidewalk. The refrigerator had mold growing on the inside and outside. Stay clear. read more

The photos and other reviews grossly mislead me into thinking this would be a good place to stay. The rooms are outdated they have no fridge no microwave and the tv is a old tube box style with blown out speakers. The place has a bar which is filled with degenerates and thugs all also staying on the hotel it seemed. I walked out of my room in the MORNING to start my vacation with my family and the first thing we see are a group of 6-8 teenagers maybe early 20s outside getting drunk and blasting music? We return to the same experience on our way back. The palace just seemed to be the local hangout and not very family friendly and did NOT feel safe in short outdated very minimal rooms, and environment was shady to say the least. Oh and over priced I payed 130 and then paid 2 separate taxes making it 150 a night. Not worth it at all I've paid 100 a night for a suit. read more

The may be the best 2 star hotel in the world. The room was very clean, the staff was very friendly and helpful. Jackie at the front desk was delightful, friendly and was a pleasure to deal with. The owners were on the property both days, checking to see if things were being done properly. The breakfast was excellent, good service and lots of menu choices. We were stuck and had no reservation anywhere, and were lucky to stumble upon this hoktel. Good job! read more

Not bad for the price. Only place in E-city to stay that accepts dogs. Has a nice pool and a good tv channel selection. Customer service has been good as well. Do wish the room was a little bit cleaner though. That's probably my only complaint. The room I got is overlooking the pool so that part is pretty cool too. read more

Big comfy beds. Great Breakfast, good dinners , nice clean place. Very friendly employees. Next trip we are stay here

If I could leave 0 stars I would. Smoking rooms smelt like mold, pot & cigarettes. We didn't have any other choice cause the non-smoking were booked. Found 1 cockroach, the water running for the bathroom sink was not even worth washing your hands cause the pressure was horrible, and the A/C did not cool the room. When we arrived for checkin I got vibes that this wasn't a good idea. We lasted 1.5 hours before we left the hotel. We watched a drug deal in the back of the hotel, a homeless person asking for money in the parking lot and alot of rifraf hanging out around the hotel. We left immediately with our little children and stayed at another local hotel that was a very safe environment for my family. . I would NOT recommend this hotel. We reserved this hotel as a 1/2 way point to our destination. Thank god for the hotel near by or made our stay amazing or else I would of drove the rest of the way to not have to sleep in this drug infested hotel. Shame on Quality Inn for allowing this to happen cause I am not the first review to complain about any of this. Lesson learned , read reviews before reserving a hotel room! read more

Nice room overlooking the pool. It was quiet. the beds were comfortable. It is within close proximity of many stores and restaurants. There was a fridge, coffee maker and hair dryer in the room. It was clean and a good size, not huge but not small. The coffee maker was a K-cup style and there was no way to make our coffee with it. The pool looked nice, we didn't use it though. Breakfast was a limited choice, you get to choose about 5 different options from their restaurant. The restaurant was busy but we got a table right away. The service was a bit slow but there were only 2 servers and they were very nice. We were finishing up and a large group was hovering over our table waiting for us to leave, we did leave a tip for the server and hope they got it. The staff in the hotel was courteous and helpful. It is about 45 minutes from the ocean. read more

I stayed at this location for two nights this past weekend while in town for a wedding. I took a chance even though it had quite a few low ratings because it was in the same town and my other options were about an hour north in Chesapeake or $100 more per night. When I first arrived Friday night, there were quite a few people outside smoking by the lobby... turns out they have a bar with music (and amazing wings I've been told by the locals at the wedding the following day)! I had a pleasant experience with the man running the front desk when I registered. He also told me where to park to be closest to our room, which was around the other side of the hotel on the second floor. Once we got situated in our room, I found the room to be clean and over stocked with towels. We didn't need room service the following day because we had more than enough towels. The free breakfast was a sit down meal with an efficient waitress, who I might add handled the whole room with the help of one busboy. Again, no complaints there. The pool and deck area were clean and my family had the pool to themselves for about an hour in the morning. In the evenings people sat out on the balcony, but they were very respectful of those sleeping and kept their voices low. I had my a/c on low all night and didn't hear anything from outside except maybe a little bit of low noise when the a/c was on economy and shut down at desired temperature. The TV worked great and there was a wide range of channels to select from. There were no incidents or craziness and I got good rest during my stay. It was really a nice weekend stay. I would not only stay here again, I also would recommend it as a lower priced option in this area. read more

My daughter moved into her new college and I Booked through Hotwire because my wife and son with asthma would travel ahead of me...BIG MISTAKE!!! When I called to check on them, I could hear the disgust in my wife's voice. And for my son to complain about a nasty room, it had to be filthy!!! My wife said the room was so smoky and the shower was clogged up. When she complained to the front desk attendant (who should be fired) he told her that since she booked through a 2nd party, there was nothing he could do! So I called him immediately. When I mentioned to him who I was and my dilemma, he said he was checking in guests and put me on hold. I waited and waited. After 10 minutes (I have the screenshots to prove it) I called from another phone and told him who I was . He put me on hold again on that line while I was still on hold on my first phone! I then hung up and called Hotwire.com. After dealing with them for another 10 minutes and then talking to a manager, they were able to contact him and he changed the room. I begged to be switched to another area hotel that was currently listed at the SAME PRICE as the room I paid $103 for, but they wouldn't understand the medical situation at hand and change their room! My first and last time dealing with Hotwire. VERY DISSATISFIED! The room she got did not match up to the description on the website! read more