1. Quality Inn

    1. Quality Inn

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    Grayville, IL

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    Quality Inn

    2.3 (4 reviews)
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    Windsor Oaks Inn - Windsor Oaks Hotel Grayville,Il

    Windsor Oaks Inn

    (2 reviews)

    This is an older hotel that is being brought back to life. I loved my stay here. The rates are…read morereasonable. They have several historic pictures throughout the entire hotel and I just loved looking and reading them. They have wine at the front desk to buy by the bottle from local wineries. How cool is that!!

    I booked my stay in Grayville at Windsor Oaks through Hotwire. When we arrived, I was told that I…read morewould have to call Hotwire and cancel and rebook through them, at a higher rate. Seems the place had recently changed hands and no longer accepts American Express, which is evidently how they are paid by Hotwire. I told them that Hotwire doesn't do refunds and showed the girl a copy of their cancellation policy but she wasn't going to let me check in without paying. I had to have a room so, reluctantly, I did. It took a lot of time and a lot of arguing but I was finally able to get the manager to call Hotwire himself and I did get my payment to Windsor refunded. But only after another session with a poorly dressed, uneducated, tie-dyed bozo who actually cursed at me. The room itself was well appointed, except for the towels, but was dirty and smelled bad. The entire hotel is dimly lit and not particularly clean. The pool is closed and most vending machines don't work. They don't have a credit card machine at the front desk and have to run your card at the bar at the other end of the building. Worst of all, I am covered in bed bug bites. I do not recommend Windsor Oaks. And certainly, don't book though Hotwire!

    AC Thomas House

    AC Thomas House

    (3 reviews)

    I stayed here with my family for a ladies' weekend we had a wonderful time. Our basement…read moreaccommodations are had 2 bedrooms, a fold-out sofa, 1.5 baths, a kitchen, a living room, and a dining area. So much space! It smelled musty for only the first couple of seconds upon entering--then it was all good. The bedding was perfect; I wanted to take it home with me. The main floor was either preserved or restored with great care. The best thing may have been breakfast. The innkeeper was very accommodating of my vegetarianism; she asked follow-up questions to make sure I would happily eat my fill. Yogurt and grape nuts in shot glasses! Oreo pancakes! Halloween candy! Plenty of coffee and tea available. Highly recommended!

    I recently spent a night here with my sister and brother-in-law (May 2022). I had wanted to offer…read morethem an amazing New Harmony experience, like one I had had several years ago in a different B&B that has since closed. The owners of that one recommended AC Thomas House. It is indeed a beautiful property, from the spacious veranda and lovely, historically appointed rooms to the perfect downtown New Harmony location. But upon arrival, we learned that it is up for sale. The current owners were nowhere to be found - apparently one is ill and the other is engaged in other projects now. The owners left everything in the hands of one very part-time staff person (you have to call this person if you need anything - there's no one on site). Even under these conditions, with just minimal attention, our stay could have been much improved. For example, they could have put water bottles, tissues, and soap in the rooms (all of these staples were lacking). The breakfast was a big disappointment. The staff asked us in an email what we wanted for breakfast but then did not come through for two of the three people in our party. Minimally, real half-and-half for coffee is essential for any place offering breakfast (they had bought that horrible creamer at the Dollar Store even though we had indicated in the email that we would appreciate half & half). And a box of nice black tea is another essential for a place like this that was lacking. Again, the breakfast issue can be remedied easily enough. The staff person was very nice, and was helpful to the degree possible, but perhaps isn't being given the resources or direction to do these things? Also, there was a baby shower there the day we arrived, and some of that wasn't cleaned up, leaving traces (stray napkins, cups, decorations) in the common areas for the next 24 hours. That, too, can easily be remedied. The larger issue, which hopefully the new owners (when there are some) will attend to is the plumbing. Neither the toilet nor the shower in the Duchess Kate room worked (fortunately the staff person gave us keys to the adjoining room, empty that night, or we would not have had even a working toilet). The showers in all of our rooms need to be brought up to contemporary standards. Hopefully the new owners (when there are some) can remedy these issues and bring this place back to 5 stars, which it richly deserves, but right now, sadly, it is not. Also, not having an inn keeper (or even a more permanent staff person) onsite made it feel more like an airbnb than a Bed & Breakfast. Part of the pleasure of a stay in a place like this is being able to converse with the owners (which I was able to do in the previous place I had stayed).  I'm very disappointed as I had wanted to offer my guests a special weekend. It was still great being in New Harmony, and this place has all the potential to be amazing, and aesthetically it's an absolute treasure - but right now, sadly, I cannot recommend it. The current owners need to step up their game here or stop renting rooms.

    Quality Inn - hotels - Updated July 2026

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