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    Quality Inn Homewood Birmingham I-65

    1.4 (24 reviews)
    Open Open 24 hours

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    Hole in the ceiling behind desk
    Gretchen B.

    I wouldn't give this place even half a star!! Just look at the pictures of how rundown it was!! We got in one room and the latch on the door was broken and there was white powder on the floor between the furniture. There were wires sticking out of the elevator wall the manager laughed when I told him about the white powder and he said it was "medicine". But yet they advertise as a pet friendly hotel!! He had the desk clerk put us in a room on the 3rd floor then the only ice machine that worked was off the lobby. Our tv wasn't working and we had to wait for the "maintenance man" to come from church to try to fix it. 20 min later he came in and did all the same things we had tried and finally went and got a different remote and it worked. The desk clerk had a friend there and they were playing on their phones and flat ironing their hair. It was late at night and we were tired and not familiar with the area. Then checking out the next morning the clerk said she couldn't give us our military discount that it was too late. The room was reserved under my card and supposed to have been charged to my friends card. But it looks like they charged me and once I find out, they might have charged her as well!! The main website promises that everything would be done to make our stay comfortable and yet the manager made NO effort to apologize or offer to do anything. He just made excuses and made no sense. I did 21 years in the navy and never stayed in a code violation filled place like this!!!

    Pictures of this filthy hotel!
    Cedric E.

    This hotel was by far the WORST Quality Inn in the metro area! The room was filthy and just plain unbearable! My wife inspected the place before I got to. There were roaches crawling in different places! One was crawling on the toilet seat! One crawled across the wall as I sat in a chair with disbelief! There was a light fixture barely hanging up. The microwave was covered with fingerprints. The floors weren't throughly vacuumed either! There were stains on the sheets too! I expect more from a Choice Hotel chain! Because I definitely didn't get it at this location! I reported my issues to the front desk. The gentleman did his best to make me happy. He tried giving me another room. But the room just didn't look clean to us! We just asked for a refund! The clerk was very apologetic. And he could understand our frustration. He's the only reason I gave this place one star! What's crazy is that they're renovating the outside! But apparently they're not doing a damn thing for the inside! Run!

    Our "clean" room

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    Aloft by Marriott Birmingham Soho Square

    Aloft by Marriott Birmingham Soho Square

    (117 reviews)

    $$

    This Aloft is a bit of a lifesaver if you come to town hoping to stay in an area where you can walk…read moreto things like coffee shops, smoothie shops and restaurants (even some clothing and gift shops). Reception staff is extremely welcoming, even when you come down in the morning to go about your day. It's kind of nice. They give you water and a box of snacks at check-in. If you've stayed at an Aloft before, you know the rooms are basic, but comfortable and no exceptions here. Great bed/linens, Dry Bar products (wish the soap dispensers weren't so high in the showers. Some of us are under 5'5") The gym is fine, albeit tiny with 2 treads, 1 elliptical and 1 stationery bike and 1 bench with a set of weights. Luckily no one was ever in it when I was working out. They also have an indoor pool, which is a nice touch. Next time I'll bring a bathing suit. One thing, the sign in the room notes it's a noon check out. I had an annoyed housekeeper knock on my door at 11:45 reminding me check out was 11 and that they told me this at check-in. No, they did not. Also, I am Bonvoy Gold and typically they offer me a later check-out. The hotel didn't seem especially full during my stay. I just don't love feeling like I was taking advantage of any situation. It's as simple as changing the sign in the room. The previous times I reserved hotels in Birmingham, I was in really not great areas where you couldn't even walk to get a cup of coffee. Homewood is the area in which to stay and I'll definitely stay here again.

    Overpriced and poor condition. The building is old and the rooms were terrible. The restroom door…read morecame off the track. One electric blind won't close. Walls were nasty. Shower tile looks 50 years old and not in a vintage way. Lobby looks nice but it ends there.

    Holiday Inn Express Birmingham - Homewood - Desk/tv/wardrobe

    Holiday Inn Express Birmingham - Homewood

    (9 reviews)

    The front desk had stellar customer service. Check in was easy and quick. The lighting is decent…read morefor it to be in a back near a lot of trees. I felt safe during my entire visit. The breakfast items were plentiful which are served from 7-10am. The beds were a little uncomfortable as if someone has been sitting and weighing down on one side. I think a quick fix on flipping the mattress will help. The location is very close to several stores and restaurants, i.e Walmart, Sam's, K & G, Starbucks, and Chipotle just to name a few. Overall, if I return to Birmingham I will book at this location again.

    When staying in a hotel, there is an implicit understanding that the hotelier will provide a safe…read moreenvironment for their guests. This hotel does not meet this standard. I had a medical procedure scheduled at UAB. My husband didn't want me driving home by myself the next day so he came down to Birmingham with me. We were a little early so went straight to the hotel to get him checked in. Besides a little language barrier with the front desk clerk, check in was uneventful. We proceeded to his room. Even before we crossed the threshold, the smell of what we thought was bleach hit us square in the face. We thought maybe housekeeping spilled bleach while cleaning the bathroom. Upon further inspection, we realized that the smell was coming from the bedroom area. It was absolutely overwhelming. Almost immediately I developed a headache and my asthma started to act up. I had to leave the room. We went to the front desk and spoke with a different employee, my husband telling her that he couldn't stay in that room - the smell made the room uninhabitable. She said that the hotel was full and there was nothing she could do. She did come down to the room with us to see (smell) what the problem was. Upon entering the room, she immediately knew what it was - the room was recarpeted the day before and it was the off-gassing of the carpet and glue that was causing the odor. We all went back to the front desk where she reiterated that there were no other rooms available and there was nothing she could do. There must have been something going on in BHM this weekend - I had a hard time even finding a room at all. My husband had no option but to stay in this room. We moved his bag in then proceeded to the hospital. I got checked in and got settled in my room all the while with my head feeling like it was about to split in two. I asked the doctor for some Tylenol and told her why I had a headache. She immediately said that my husband absolutely should not stay in that room - the gasses being given off by the glue were hazardous to his health. We told her that there were no rooms available in BHM for the evening. Dr P always goes above and beyond, that's why I like her so much. Once again, she just blew me away with her kindness when she offered my husband a recliner so he could spend the night in my room. Because there was a little delay in getting my test started, my husband took the opportunity to go back to the hotel to check out. Upon telling the front desk clerk that he was checking out, he was told that he wasn't able to until morning. He emphasized that the room was uninhabitable but that fell on deaf ears - she repeated that she was full and couldn't (wouldn't) accommodate him. He asked for the manager and was told that they wouldn't be in until Monday. There was no one at the hotel who could even make a higher level decision. He knew he couldn't and wouldn't stay in that room so he grabbed his bag and left. The clerk wouldn't even give him a receipt. She said he could get it in the morning. We lost $225 on a room that was dangerous for him to stay in. Let me expound on the danger. The "new carpet" odor is the 4-PC off-gassing, which can cause headaches, nausea and eye and respiratory tract irritation. It may also affect the central nervous system. The adhesive used to affix the carpet to the floor typically contains benzene and toluene, some of the most harmful VOCs. These compounds are toxic and known carcinogens. It was reckless of the hotel to sell a room in this condition. Furthermore, refusing to allow my husband to check out and have the room refunded was unconscionable. We stay at Holiday Inn Express often. We have stayed in this particular hotel before without issue. Sure, the room is probably safe to stay in today but the complete lack of concern towards the occupant's health was dangerous and irresponsible. This time is was volatile chemicals - who knows what hazard will be ignored tomorrow. The next time we come to Birmingham, even if this hotel has the last room available in the city, I will stay in my car rather than here. I will be contacting IHG about this incident.

    Best Western Plus Carlton Suites

    Best Western Plus Carlton Suites

    (58 reviews)

    $$

    Toilet seat was broken, dresser was being leveled with a piece of trash, kitchen sink was held…read moretogether with duct tape, shower was clogged from guests before me. Hallways smelled like dog pee and had used floss picks on the floor

    If you have a choice to stay here or stay home, stay home. They need to do renovations of this…read morehotel. I checked in on a Friday afternoon and checked out the next morning. My showers was a hybrid bath. The faucet kept running during my shower while water was also coming out of the shower head. The door to the space with the shower and toilet touches the sink and countertop. That design was interesting. The bed showed signs of age and LOOKS like it needs to be replaced. When I got into the bed, I could hear and feel each and every spring in the mattress. The seating area had a velour sofa. It was spacious; just dated. There is not enough space in the parking lot for everyone if the hotel is full. When I got back at night to sleep, I had to drive around the building three times to find a spot. When I finally did locate a spot it was in the opposite side of the building from where my room was located. The elevator is sloooooow and some of the common areas had trash in the floors. I didn't do research in this hotel prior to booking, so I take responsibility for that. I did go to breakfast the next morning and it was okay; waffles, cereal, pastries, eggs, and yogurt. They don't charge incidentals but do take your card information to keep in file during your stay.

    Hilton Garden Inn Birmingham/Lakeshore Drive - Guest room bath

    Hilton Garden Inn Birmingham/Lakeshore Drive

    (44 reviews)

    $$

    I was surprised at the ratings for this hotel. I found it to be a solid option. They would have…read moregotten 5 stars except for the staff. I almost knocked them down to 3 stars because of the staff but the rest was too good to no give a 4. Let's start with the average at best - the staff. I encountered 3 different front desk folks during my stay. None of them really seemed to want to be there. Just not pleasant at all. When I checked in, the agent was just so impersonal. She never acknowledged my Diamond status, never thanked me for being a HHONORS member. I asked for cold waters as my Diamond "welcome" and she said they would be in the room. I got up to the room and no waters. Came back down and again asked for COLD waters. The only cold they had were the Smart Waters. She said she could not do that. Amazing, especially after I had to come all the way back down from 5 to collect them. The other 2 agents I encountered were no better - albeit much briefer interactions. The great - Lobby was very clean and up to date. The room was the hit. Dark and quiet for sleep. All mechanical worked well except the bathroom sink stopper but that was not a huge deal. The bed was extremely comfortable The real hit - the technology in the room. I am amazed at how many hotel rooms today have poor technology - no USB's, no microwave, non-working lights, and terrible TV's. Not this place. Plenty of USB's, great lighting, all receptacles worked and the TV... wow, the TV!! Excellent. Even had free Showtime on Demand. I am currently re-watching Dexter from start to finish so this was a HOMERUN. If the management can get employee morale up, this place is a real 5 star place!

    Had 2 consecutive days of appointments in the area. Made reservations to stay in Marriott property…read morein Gardendale the first night. Checked in this Hilton property the next day. The stay was less than desirable. The hotel has no complementary food nor snacks. Nor was there breakfast available onsite. Early that morning long before checkout hour, as I was dressing for the day, I heard rooms down the hall being knocked on. More of banged on. Then the knocking became closer up the hall to my room. It was clear someone going room to room knocking had and loud on the doors saying " Housekeeping" in a loud screeching voice. I really thought l was hearing a clip from an "old time" movie, definitely not a luxury brand hotel!!!! The knocking shouting "housekeeping" finally made it to my door. I immediately responded "The guest is still in here!!!" I was truly appalled! I'm a Hilton Honors gold member (AmEx Platinum) with a late check out option. It wasn't even 10 AM CDT. That approach was far reached from being professional yet, alone not business professional either. When I left that housekeeper was near my door and immediately asked "are you checking out now?" My loyalty toward Hilton was tarnished with that stay!

    Quality Inn Homewood Birmingham I-65 - hotels - Updated July 2026

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