I was a bit reluctant to stay here - normally I am a Marriott guy, but this place didn't let me…read moredown at all - almost made me rethink the whole loyalty to the other brand! The place was clean - decent parking - great service - it was clean - did I say that - the breakfast was ok, but it was free - so cannot complain too much about it - the lobby was plenty big enough and everything felt comfortable.

In town visiting for a wedding. We were out of state guests and needed an early check-in. The front…read moredesk attendant was wonderfully accommodating. The hotel was very clean, every-time we were in or out of the lobby it had a very clean smell to it. This hotel is in a great location, tucked away off the main road. We had a very quiet 2 night stay. Would stay here again! Thanks for your great hospitality

This is an older property, so the hot water and the heat sometimes take a bit to get going, but…read moreotherwise very comfortable. I like the layout, with cabinets I can open to see everything I have, or close to hide it. This works a lot better than drawers for me. I found the bed more comfortable than Hilton's for some reason. The staff here are absolute gems - helpful, knowledgeable, kind and welcoming. Their service made my time here exponentially better!

I had a great I stay at the Courtyard by Marriott in Hickory. It was easy to find just turn on the…read moreroad in between Wendy's and Chick Fil A. I wasn't sure what to expect from some of the reviews but I was warmly greeted when I arrived and asked what welcome gift I wanted. I chose the breakfast voucher. I was provided a bottle of water and given a layout of the hotel and even restaurant recommendations. The clerk saw that I had a feather free room request so put me in a feather free room on the 4th floor in the Dogwood Wing. So this saved me from sneezing all night and was much appreciated. The hotel is older but my room appeared updated and was clean. I could tell it was well maintained. The hotel is far enough away from I-40 that I did not hear any highway noise and got a wonderful night of sleep. Noise did start in the morning from construction next door but that is out of the hotel's control and I was awake at that point. So it didn't start too early. My room had a mini fridge and microwave. The water pressure was good. I liked the safety grab bar in the shower as I did almost slip on the PVC floor when it was a little wet. The hotel has a pool and hot tub as well as an exercise room but I wasn't there long enough to use either. I didn't care for the breakfast but service was friendly. I will skip that on my return visit on Friday. I was originally booked at the Fairfield as the Marriott site wouldn't let me book just a night at Courtyard but when I checked again it did. Since I was concerned with traffic noise I decided to do another night here as I enjoyed my stay and felt welcome by the staff. Second Stay: Check in was friendly but I wasn't given a bottle of water. I was put in the Cardinal Wing on the top floor and could slightly hear the traffic at times but the fan covered up any noise. The hotel was full or almost this stay so there was hallway noise and someone woke me up at 7am, so more soundproofing would have been appreciated. But I do like this hotel and will return again.

DON'T STAY HERE! You have been warned! If there was a way…read moreto rate -10 that would be my score for this place. They failed in every possible way. They give the franchise and the hospitality industry a very bad name. Front desk lacks customer service skills and just plain common courtesy. I work in the customer service industry and if I spoke to my customers the way they spoke to me, I would not have a job. The business practice is lacking ethics as they charged me $100.00 deposit for a non-smoking room and warned me about it not being refunded should smoking take place in the room and when we opened the door to room 202 it reeked of cheap cigarette smell. It took a great deal of effort and arguing to get a room that did not stink. I had to listen to a million excuses as to why it was ok for them to verbally assault me about the smoking in the room to then give a room with such unpleasant smell. The manager of this location has no professional training, use of language or knowledge concerning problem resolution. As is the head so goes the body. I am a 60 year old woman who almost fell down twice going up the stairs because the stairs are not all the same height, yet, he made me come to the office to get a piece of paper that he said he needed signed and would not provide me a copy of. I pray the lady in housekeeping finds a new job before this place permanently shuts down. If they served breakfast or not, I don't know because I did not care to eat there just so I did not have to see their faces again. I used the text they sent to my phone reminding me of my time to leave 3 hours before check out and never asked if I wanted to add another day, not that I would have. Once was enough and never again, if you want to have a pleasant stay and can afford a few dollars more don't stay at this location. I will never stay at this place ever again, in my opinion Days Inn should revoke the use of their name because after this I would not stay at another Days Inn anywhere ever because if they tolerate this type of conduct from management in one place they condone it anywhere. I will not list all the areas where they failed, they are not worthy of such courtesy. They are not receptive to counsel, and I will not cast my pearls to the swine and this place is a pig-sty! Their best employee is the lady from house-keeping and there are plenty other places this lady can find work. I am waiting to see the final bill because they list the $100.00 deposit as add-ons and require a signature. I read the bill and required a note stating it was a deposit and the initials from the manager who would not do it until I signed the document. I refused to sign it until he wrote on it. He did not like it but I was not about to sign it without the necessary amendment. Way too much unnecessary drama for two single, older females to have to put up with for a 2 night stay. Had I been able to cancel, I would have done so in a minute. Next time they say no cancel policy, no book till I see the room. They just made it harder on themselves.

Torn sheets. Grout and shower curtain molded/mildewed. Leak under the vamity. No shampoo, no ice…read morebucket/cups, no iron. See Trip Advisor for photos. Yes, it's cheap, and convenient, and it's being renovated, the bedroom portion was comfortable and clean, but the bathroom was not. Cockroaches were the last straw. i attempted to notify the manager of the deficiencies on the way out but his office was locked. Do Not Recommend. See Trip Advisor for photos.

Clean and all of the staff was accommodating. I have to recognize Rob at the front desk. Always…read moresmiling! Love that. When your staying from out of town and had a long day of meetings it is so nice to see such a happy kind person. Thank you Rob.

This is one of the best hotels i have ever stayed at, very nice that its off of i-40 exit 128…read moreAmazing staff and great customer service and some super tasty breakfast nice rooms and there pool is amazing too we have been staying since 2017. Despite out last visit November 9 2025 this place has people in the back sleeping and drinking all night And some music throughout the night all though it was a good stay that is the only thing i have to say

I recently spent two nights here in while visiting dear relatives. We enjoyed our stay and would…read morestay here again. Best Western Gastonia is hotel located in Gastonia, North Carolina, that offers guests a comfortable and convenient stay with its prime location and excellent amenities. The hotel has a rich history and strong ties to the local community, making it an good choice for both business and leisure travelers. Best Western Gastonia was established in 1998, and since then, it has undergone several renovations to ensure a modern and inviting atmosphere for guests. The hotel is part of the Best Western Hotels & Resorts brand, which has been providing quality accommodations for over 70 years. As a franchise, the ownership of Best Western Gastonia is held by local entrepreneurs who have a ongoing and involvement with the area which is always a good thing. The hotel's location has easy access to several major highways, including I-85 and US-321. This allows visitors to explore the area with ease and visit nearby attractions such as the Catawba Creek Greenway, Daniel Stowe Botanical Garden, and the US National Whitewater Center. Best Western Gastonia is also a short drive away from the Charlotte Douglas International Airport, making it convenient for out-of-town guests. When it comes to dining options, the hotel is surrounded by a variety of top-rated restaurants to satisfy every taste bud. Some of the best dining options within close proximity to the hotel include: The Cracker Barrel is next door within walking distance and Outback is across the street, and a cool Dunkin nearby. Aside from those popular chains there's also:  Luna Hombre - A popular Mexican restaurant known for its authentic dishes and vibrant atmosphere. Webb Custom Kitchen - An upscale eatery offering a seasonal menu of farm-to-table American fare. Sammy's Neighborhood Pub - A laid-back sports bar serving a range of pub favorites and cold beverages. Akita Express Japanese Restaurant - A local favorite for sushi, hibachi, and other traditional Japanese dishes. Best Western Gastonia offers guests a range of amenities to make their stay as enjoyable as possible. Some of these amenities include: * Complimentary hot breakfast [It's well stocked, hot and fresh, with eggs, sausage, biscuits, breads, bagels & muffins, waffles, juices, cold cereals, and the coffee is good.  * Free high-speed Wi-Fi [worked well] * Fitness center * Seasonal outdoor pool * Business center * Meeting facilities Plus there's a resident lobby cat named "Moma" that will come by if invited, but likes to patrol one the garden area outside =^;^=  The hotel is open 24 hours a day, seven days a week, ensuring guests have access to everything they need round the clock. Big shout out to Opal, at the front desk, who was very helpful and commindating, a real joy! Bottom line: The rooms were clean, the beds were comfy, everything was in good working order and not only do my honey & I enjoy our stay but so did our sweet kitty Miss Princess. So yes it is pet friendly.  To learn more about Best Western Gastonia, visit their website at https://www.bestwestern.com/en_US/book/gastonia/best-western-gastonia/propertyCode.41084.html or follow them on Facebook at https://www.facebook.com/BestWesternGastoniaNC/ for the latest updates and promotions.

Out of town trip . I won't pay 109 plus tax and 100deposit for another room like thisread more

Melinda is the Absolute Best! Me and my boys stayed here for a few months and I never had any…read moreissues. Place was cleaned weekly, Melinda communicated regularly and accommodations made the place feel like home. I stayed in a place prior to and it wasn't nearly as comforting or friendly!

stayed at the one in Salisbury...we are in between homes right now and these lady's are…read moretrash...they lie and are rude and wouldn't let me check in my room again they are rude and lie and walk in your room when there is a sign.

I have spent several days in comfort inn for business travel. Couple of years ago, it used to be a…read morereal less than average motel like place. But now things have really improved. First of all, price is reasonable and there are freebies such as wifi, breakfast and fitness center + pool. Front staff is friendly. Rooms have been renovated and they have new carpets too. Decent breakfast for price range. The usual waffles, toast, oat meal etc. During my last stay egg scramble was too dry so i took a star off. But other than that, everything else is great. Room is equipped with flatscreen tv, microwave and fridge. There is free parking too.

Very clean and comfortable! There was a misunderstanding with the water being shut off but they…read moreimmediately corrected it and made sure our stay was comfortable. The price was perfect and don't forget to ask for your military discount!

We really enjoyed our stay. We had a king size room. The bed slept comfortably. It was really nice…read morehaving the indoor pool open till midnight, but if I could have a suggestion have the pool opened from 10 to 12 for adults only. The breakfast this morning was good but not much seating. The front desk lady was super helpful and I joined yalls free reward system. We will definitely be back. Overall great place to stay if you're looking for a good get away I highly recommend. Thank You from the Griggs Family.

I stayed here for three weeks while they are undergoing a remodeling The people there are very…read morefriendly great customer service Would love to hi back when the renovation is complete

Location is prime! It was close to everything in Mooresville and to the places that we needed to…read moreget to. There's plenty of stores nearby such as Walmart, Costco, Sam's Club, gas stations and more! Location definitely gets a star! No one was at the front desk and there was a sign that they were helping out another guest but they just came out from the back. It took 5+ minutes to wait and get greeted and then another 5 minutes to check in. Breakfast was superb, probably one of the better buffet breakfasts! That alone gets another star. Rooms were okay, a good size but what they didn't show was that though there's a "kitchen" area, there's no plates, dishes, cups, only a half fridge and microwave. No pots, no nothing. Something to keep in mind if you're wanting a full kitchen. Noise level was very minimal. I barely heard any outside noise! No racing cars, no loud guests walking outside our room. That deserves another star! Beds were not but also not good. My back hurt after a few days and it was hard to stay asleep. Overall, it was an okay stay. I don't know if I would return to this location if ever in the area again. It was okay, got the job done for what we needed.

This place was disgusting there was literally bugs in the bed and I saw MOLD in the corner of the…read moreroom like be so fr right now The sheets were STAINED IN POOP and pee!!! def don't stay here it is a mess Thank you for reading have a lovely day