Check in was awkward. Clerk shared story of being with three partners and cleaning up from meth…read more That did not have to be a part of the process. Was exhausted and wanted to rest. The room was okay. Bathroom left unflushed and poop in the shower. Not the best Best Western.

Rooms were filthy, showed desk clerk on a towel how dirty floor was , said he would tell the maid,…read moreI had to keep my shoes on till I got in bed, next morning asked to speak with manager and they called him and he said I would have to wait 3 hours, which I am sure is a tacit to avoid complaints, also railway guys fill there cooler up with all the ice and help them self's to coffee, I hope I can get photos posted room 125 was the dirty room I stayed in June 10th

Overall the property is clean, well maintained and safe. Which is the most important. The room was…read morenice, great size and had all the amenities that were needed. They DO NOT have a pool yet- it is under construction The staff was pleasant and courteous. The noise was horrible. They did a decent job with cancelling the outside traffic noise but the interior is horrific. I could hear conversations and footsteps, doors and toilets flushing all night long. I even sleep with sleep sounds on and it was still really bad If in a pinch- I'd be back, but with the noise keeping you up and hearing every conversation is disappointing.

This was a super convenient hotel when traveling through to California from Arizona. Felt new and…read morereally well maintained. The room was comfy and we loved the care provided to our dog, who was traveling with us. They have convenient parking and a pizza place right nearby to eat at. The breakfast was a great option for a quick morning to get back on the road!

Stayed at this place for two nights on our Route 66 journey. The room was fairly well furnished,…read morebut some of the furniture was a bit beat up. We really appreciated the accessible roll-in shower, which was very convenient and seemed rather new. However, there was a real problem with the temperature of the water in the shower. Even at its coldest setting, the shower was very warm, if not hot. I like hot showers, so I didn't mind, but my husband had a real problem with the temperature. There was a group of noisy people having some sort of picnic past 10 PM right outside our door at the picnic tables provided there. Quiet hours are clearly posted from 10 PM until 8 AM, so I did need to call down to the front desk twice to ask the staff to enforce those rules. After the second call, everything quieted down. The temperature outside was blazing, and the air-conditioning unit worked very well. Beds were also very comfortable, with good quality linen. Lots of plugs available for your many devices.

Wow! We found this hotel by Yelp reviews. I'm so impressed! Our room was $106 (with all fees). Our…read moreroom is clean and comfortable. The front desk gentleman was so kind and helpful. And the pool and hot tub were perfect. We got in tonight and stayed in for over 2 and a half hours! I highly recommend!

I don't even know where to start?! I will have lived here 1 year come Oct 1st 2023. The staff is…read more"awesome" or should I say carefully crafted to whom they share their "old school" down to earth charm w/. People can say how they feel good or bad. Maybe they were having a bad day?! But, out of 90% of the reviews that I have personally read. There are "on the road" they are taking face value and feel no need to experience the laid back easy going "resort" that it clearly is!! Ofcourse we have bumps and bruises and are in need of a little cosmetic beautification. People come from all walks of life. One man's trashy is another's man's trendy (?) I will close with this; Rosie God love her was the real deal and "Marcy" the new manager is a real joy. I couldn't be happier. God willing and of course (John Fender) willing. I will be here for years to come. Well done!

Fender's accommodated me for a last-minute truck-camping site, and could not have been more…read morehospitable and accommodating . This is a great spot. Right on the river, there's shady lounge chairs and tables, showers, laundry. I really like that it still has a little bit of funky left to it, but it's all complete. There's a motel also, in the process of being improved. Will stay again!

Only been here a week, but really great price and location with amazing amenities right on the waterread more

We weren't able to stay here but we had an emergency and they worked with us to cancel our stay…read more Very polite gals on the phone and understood our situation. We look forward to staying there in the future.

Fewer stars (negative?) are needed. Do not stay here,…read moreunless you like trying to sleep while sweating to death. The air conditioner doesn't cool the room, temp outside was 117° after sunset. There is NO COLD WATER, but the water heater is turned off. Ran the "cold" water forever, it stayed hot. The sink was wouldn't drain. Shower would not run. The pool was dirty and not available. The ice machine is broken, I had to get ice from the office, but at least the air conditioning there worked. THEY DID NOT CARE. The available "breakfast" was dry cereal, yoghurt, toast, and maybe coffee. No eggs, sausage, ham, biscuits & gravy, or any of the other breakfast foods that are generally available elsewhere. We loaded our car at 9:00am and were immediately locked out, both keys, so no last minute bathroom visits. Oh, the toilet did work.

This place serves its purpose. Ample parking…read more I appreciate the soap dispenser so we don't have to bother the front desk. Husband said The Place felt a bit dusty. Not sure if the walls were thin or I could just hear the dog on the other side of the adjoining door. Didn't try the heater in fear that it would emit a smell Plus is they have complimentary breakfast! :) They have a dog park as well as a park for kids right across! Dollar general too! Good customer service. The lady was very kind and welcoming.

Just Visited the Avi for a fun summer getaway. Decided to book with the Avi again because majority…read moreof my family was staying there. However this time my experience was way better! Everything was clean, tidy and comfortable. They have lots of new food options to choose from in the food court. As well as a movie theater, which we visited and was very nice! I would definitely recommend the avi & will be back again!

I chose this hotel because it was in a nice location, away from the heavy traffic, which was one of…read morethe few positives about our stay. The staff was hit or miss. Some employees were very friendly and helpful, while others weren't welcoming at all. Unfortunately, the rooms were terrible and clearly lacked proper cleaning. The room immediately gave me the heebie-jeebies. There were strands of hair all over the bathroom, the vents were caked with dust, the carpets were filthy, and the walls looked like they hadn't been cleaned in a very long time. There was also a strong odor in the room that management appeared to be trying to cover up with an overpowering deodorizer, but it only made the room more unpleasant. The sinks and toilets were dirty, the refrigerator barely stayed cold, and the air conditioner never cooled the room enough to be comfortable. The pool was dirty, overcrowded, and not enjoyable. The drinks were also extremely overpriced--$17 for a drink that definitely wasn't worth the cost. The casino was another disappointment. The amount of cigarette smoke combined with poor ventilation was overwhelming and gave me a headache. One experience that really concerned me involved my 10-year-old nephew. He hurt himself while we were at the pool, and when we asked a staff member for an alcohol pad, we were told they didn't have any. I couldn't understand how a hotel with a pool wouldn't have basic first-aid supplies readily available. After my brother found another employee, we were finally given two alcohol pads, but it shouldn't have taken that much effort. If it had just been my husband and me, we would have packed up and driven the four hours back home or found another hotel. Since we were traveling with our children, we decided to make the best of it. I ended up wiping down the room and bathroom with bleach wipes myself and told the kids to keep their shoes on the entire time because I didn't feel comfortable with the cleanliness of the room. One final thing that made our stay uncomfortable was the number of stares we received for being Black. I can't say what anyone was thinking, but we had several moments that made us feel unwelcome. Overall, this hotel was a huge disappointment and nowhere near worth the price. Between the lack of cleanliness, maintenance issues, poor first-aid preparedness, uncomfortable atmosphere, and overall experience, I would never stay here again or recommend it to anyone.

One of the best places to stay in Lake Havasu clean everything and nice Breakfast buffet…read more They are dog friendly who are a big thing for many of us. Thanks for the Stay

I stayed at this quality inn and had scheduled for 2 nites and did not want to put my health at…read morerisk, so i stayed 1 nite and am disputing nite 2. The person at the front desk, not sure if it was a robot or a person stated that she would appreciate a 5 star review. not that she did anything exceptional. On my way to my asigned room couldnt help but notice that the path leading to the room looked like people had urinated on the floor. There were dirty laundry baskets full of dirty towels and trash at the end of each of each floor. My room had no towels, wash clothes or soap and shampoo. The furniture looked as if it were bought at a garage sale and hadnt been cleaned for a long time. I tend to think that the property was an investment by a large corporation and they are cutting costs by eliminating as many essentials as possible.

Strongly recommend this place, is neat clean and it provides hand soap lotion shampoo and…read moreconditioner place smells good. Strongly non smoking in place for room we stayed. Small pet friendly . And continental breakfast included

Team was rude and hung up on me when I tried to cancel on the phone they said they could process my…read morerefund but it took 24hrs for them to respond and tell me it was denied , if you're looking for a nice pleasant stay with staff and a place that truly cares about tourist or people who are there for work , NEVER COME HERE !!!! I never put a specified time for check in because I didn't know if we would stay here . Instead of helping me and giving me a refund they chose to lag and not reach out til 12 am (!) to tell me my request was denied , I will never book here again or any place associated with them .

Decent rooms for the price. Owner and employees were friendly and helpful. Felt safe and…read morecomfortable during my stay

Where do I even begin...?!…read more I arrived at the hotel around 10P, found a parking spot and walked to the front office only to find it locked, but with a "night window", which was fine. I rang the bell and a young man came out after a little bit. He had a friendly tone, but gave me a bit of a hassle, since the reservation was made under my supervisor's name, but with my name in the notes, which he didn't bother to check. After getting the key, an actual key with plastic tag, I walked upstairs to my room and was greeted with a stale smell in the room and a blast of hot air, hotter than the outside temperature. I was shocked at the size and cleanliness of the room, but I was here for work and would make it work. I immediately took the bedspread off the bed, as it had stains on the underside and who knows when the last time it had been cleaned. I turned on the AC unit, set it to 68° and it ran cold for a couple minutes, then shut off for a bit before coming on again for a couple minutes and going off. It repeated that cycle all night. To add to the noise, the Interstate is directly behind the building, the railroad track is a couple hundred yards in front of the building and a parade of transients strolled down Route 66 all night. The bed was stiff and all the springs in the mattress groaned every time I moved. The three pillows were nice, except one was completely flat, like an empty pillowcase, one was a plastic pillow and the other was just floppy. The sheets had holes and tears and were not fresh. The furniture was old, mismatched and didn't appear to be able to hold much weight. The microwave is too small to put a paper plate in and the refrigerator smelled like the previous person stored fish In it and left it after they departed. There was only one outlet that was usable and it was hiding beneath the "dresser". And then, there is the bathroom... The shower is tiny, with no lighting and the handle fell off upon touching it. In fact, I wasn't able to get the handle back on, so I left it on the ground. The floor of the shower hasn't been cleaned in a while, with dirt stains all over and rust covering the drain. The sink isn't anchored properly and has been recaulked a few times to keep it attached. The curtain covering the window was torn and the stick holding it up was broken, so it would fall whenever you tried to open or close the window. If you are trying to find a place on Route 66 that hasn't updated since before the Interstate was built, this is your place. If you are hoping for ANY nice amenities at all, look elsewhere. I searched high and low for bugs and thank god I didn't find any, but after looking at my pictures, you may be wondering if I just didn't see them on this visit. One more night here and I don't plan on EVER coming back!