Team was rude and hung up on me when I tried to cancel on the phone they said they could process my refund but it took 24hrs for them to respond and tell me it was denied , if you're looking for a nice pleasant stay with staff and a place that truly cares about tourist or people who are there for work , NEVER COME HERE !!!! I never put a specified time for check in because I didn't know if we would stay here . Instead of helping me and giving me a refund they chose to lag and not reach out til 12 am (!) to tell me my request was denied , I will never book here again or any place associated with them . read more

Strongly recommend this place, is neat clean and it provides hand soap lotion shampoo and conditioner place smells good. Strongly non smoking in place for room we stayed. Small pet friendly . And continental breakfast included read more

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I spent the day hiking in the Mojave Desert, and this was a close place to spend the night after leaving the park. Sam and Nick were so friendly at the front desk and got me a nice first floor room quickly. I was hungry, and they recommended the historic Wagon Wheel Restaurant around the corner on historic Highway 66. (I drove, but I could have walked. This was a great diner with a big menu and happy customers. I felt like I was in a movie set. They open at 6:30am too.) I was so grateful for the clean room and slept restfully. In fact, I slept so well that I will head back to the Mojave to see a few more things. That was not my plan before spending the night here. Great stop-over! read more

I want to give a shout out to Sam who went over and beyond to serve us during our one night stay. She had set aside a couple of bananas for us for breakfast, even though there is not a single store in Needles that sells any type of fresh fruit. Sam is very definition of good customer service. Thank you read more

Room was alright if you don't want to sleep. A train runs by every 10 minutes right outside the door. The room was neat but old. Would only stay again if I'm not worried about when I have to wake up. read more

Needles is an oven dump. Red Roof puts energy into keeping their place maintained and cheap. Nice folks

While the owners were friendly and accommodating, the suite we stayed in was filthy. The bathroom was awful! The bottom of the toilet seat required major cleaning and the shower had hair and what we hope was mud on the floor. The floors in the rooms were sticky! And the shade on the single room alcove was awful, bent and folded, and lets in lots of light at sunrise. The bed had hair in it, too. I did mention to the manager/owner that the housekeeping was not up to par, to which I received a response about how the turnover of housekeepers is a huge problem. I guess I'd recommend management check the rooms before assigning them to guests; at least until they have a stable crew of housekeepers. read more

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Nick and his family team at this Red Roof Inn location are wonderfully friendly and helpful! The rooms are clean and well kept. We will stay here again on future travels through this area. Thank you! read more

Stopped in for a night in the halfway point of my trip. Precious had a bad experience at needles but the staff was very kind. The room was very nice and clean, the bed was alright comfort wise. The furniture and aesthetic of the room was great for an inn. The lady who worked there was very kind to us in the morning saying to take extra food. Would absolutely recommend over many other places in needles. read more

clean, quiet, very accommodating and very friendly. Definitely recommend it and stay again.

I work on highways and bridges, throughout all of California. I stay in hotels Mon-Fri. I've been to practically every hotel/motel/inn in Needles, Ca. And hands down, without a doubt, Red Roof has the best customer service. Real talk! As a matter of fact, as I think about it, the most friendliest, helpful staff in California or any state I've been to. Very clean and the TV's have multiple HDMI ports with easy access to them. I've spent $180 for a room recently, and the TV didn't have any!! I checked out after 1 day... incredulous! Are you f'n serious right now? Condescending, rude, patronizing and spiteful staff, found at most places, (like the Days Inn in Needles) are unfortunately too common. But Red Roof, they genuinely care. Down to the hand written thank you notes left for you before checkout. I wouldn't change hotels for any reason. Sam! you the man! I really appreciate both of you. Thank you. read more

For a affordable hotel that we had to find last minute with no reservation, Red Roof Inn provided everything we needed. A place to sleep, a parking lot that accommodated a large truck and trailer and a pet friendly room. Customer service was excellent and is what made this Inn stand out. The women at the front desk was very helpful, even let us choose which room we wanted out of what was available. It was important to us that we could see the truck from our window since we had many valuable belongs being transported cross country. Breakfast snacks and coffee were available but definitely not continental like you would find elsewhere. More like pre-packaged muffins and pastries for the road. Still, there were plenty of places to eat within a mile from here, including a restaurant in the parking lot that is also pet friendly LOL. We chose to eat at Jack-in-the Box though since we don't have them where I live and I wanted some of their infamous tacos hehe. The room was clean, had all the basics and the bed was surprisingly comfortable. Our cat enjoyed the arrangement as well. AAA discount is available and if you can book online prior to arriving, you may find an even better deal! read more

Red Roof Inn Needles - Red Roof Inn: Pet Friendly! - Hotels Near Me - Needles, California

Nice hotel and pet friendly. Clean rooms and nice employees. Low rates too. They just need to water or throw out their outside plants and clean up the area around the ice machine and it would look better. read more

The AC worked if you stood right in front of it if you walk 3 feet away from it the room was like a goddamn sauna, and I am not exaggerating

Since the Days Inn & Suites didn't work out for my family last night my sister called this hotel that confirmed they had a suite with 3 beds Finally, a place that met our accommodations. The room cost almost $200 for the night and was very unsanitary inside for the price I paid. The room had hardwood floors (NO CARPET). after taking my son a shower his feet were black from the dirty floor. One of the bathrooms had BLACK footprints that were left in the tub which appeared the bathtub was NOT CLEANED. Two pieces of hair were stuck on the bathroom door oh and also the shower curtain was dirty (appears doesn't get changed after every stay) pics are attached. I was in disgust but didn't complain at the time since it was late and my only concern was the toddlers we had with us to finally shower and rest after being in a car for 8 hours. I was extremely tired from the drive and needed rest so didn't mention it to the front desk. For breakfast, all we had for a selection was ding dongs and ho hos. I will never stay at this hotel again. read more

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The whole place smelt like mold and there was visable mold in the room on all walls and in the bathroom. We found a few beetles so we had to sleep with the lights on. There was a piece of paper near the front desk ( in the same room) taped to a no crossing string that said you could only get a refund for the beetles if you decline before signing for your key card. But the lady at the front desk never mentioned it while checking in. Also, it was way to expensive for the low quality of establishment $98.00 per night for the worst hotel I've ever stayed in. read more

Red Roof Inn Needles - Mold - Hotels Near Me - Needles, California

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Pros: pet-friendly, cheap, comfortable beds Cons: very sketchy looking; when trying to check in at 10pm I could not find anyone, called out three times before someone emerged from the back room looking half-asleep; broken lamp-shade; cracked door frame, looking like the door had been kicked in previously; ice machine non-functioning (after a staff directed me towards it without informing me that it did not work); splatter marks (food maybe?) on the walls/doors; did not use the shower, it looked less clean that a campground shower facility; overall, felt very unsafe (not necessarily the hotels fault, but just poor location). read more

Ok, it's a cheap motel, so it's not luxurious. But it's perfectly decent, and very clean, which is a very good thing. And the nicest, friendliest, most helpful person working the reception is a huge plus read more

Checked in to Room 105 and found four cockroaches in the sink. I promptly turned around and told the front desk to cancel my reservation. These cockroaches were as big as my thumb! read more

Red Roof Inn Needles - Hotels Near Me - Needles, California

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If I could give this 0 stars I would! We came from a 7 hour drive through the desert In The scorching heat to a room we booked through Expedia after calling the motel to confirm the pet policy. When we arrived we were told we could NOT stay because we had 2 pets instead of only one. We had clarified in our questioning of the motel that we had 2 dogs and the woman said it wasn't a problem. The woman was very rude and aggressive insisting no one told us we could have 2 pets at her hotel. Here is the funny part: the place is a dump! We actually didn't want to stay after seeing the place in person so fortunately we got a refund and moved on. There was a tweeker looking housekeeper who looked very shady as well! Continue on to lane Havasu city for much better lodging choices. read more

We stayed here and felt very safe and welcoming,the owner Rani was very sweet and nice ,made sure we were happy and well taken care of .Great place to stay right off the freeway. read more

Terrible. Do not stay here! Poor customer service. Dirty rooms. We had asked the lady at the front desk to show us a room before we booked, based on that- we made the reservation online. She then gave us a completely different room- dead roach/ hair and dirt everywhere/ cracked paint. When we asked her to come take a look/have someone clean the room, she said no- and she cancelled our booking. Customer service was horrible. HORRIBLE. read more

Well where do we begin? When you visit the red roof inn website and they show you pictures of what your room will look like, don't believe it for one second. It's in horrible location. Everything around it is abandoned with sketchy characters wondering around. I stayed here for a week due to work and we were thinking about sleeping in shifts just so our stuff wouldn't get stolen. As for the room. The front door looked like it had been kicked in a few times. My little metal chain security latch had been repositioned a few times from being ripped out. You get a tiny tv. Your fridge and microwave are just stacked on top of each other on the floor. Dust and trash is visible in the corners. The towels were pretty old. The bed was really uncomfortable and the sheets had stains on them. They spray the shit out of the room with some kind of fragrance to make it seem like the cleaned it. I had to leave door open for at least an hour to get the smell out. Just a really crappy place to stay at But the family that runs the place are nice read more

Extremely rude and aggressive front desk employee (woman). We had problem finding the hotel , GPS X2 were giving us wrong directions, taking us to an open field with no lights. It was 9 pm. Finally after we arrived, tired and upset this front desk employee made it even worse demanding explanation why I'm upset. I didn't want to have any conversation, I asked to be checked in, but instead she became verbally abusive, removed her mask from her face and wouldn't stop yelling at me. Finally she refused to check me in after we already paid for the room. The whole situation felt unreal, I was never approached like that in my life by employee or even the owner of the business. Thankfully there was another hotel across the street with professional, nice,and inviting staff. read more

We took a last minute trip and we booked a room online which made our check in super easy, from the moment we got there the onsite manager ROM was super attentive and friendly. Our stay was cozy the free continental breakfast was perfect for our early morning start. We will definitely look at staying here again if in the area. Thank you ROM for providing us with excellent service. read more

Looks better in pictures then in person. I was headed to the grand canyon and decided to sleep here because it was late. The room is nice but it stinks of cigarettes and the blanket has cigarette burns. read more

DO NOT BOOK HERE *To the older women at the front desk* Please change your attitude, you are so so rude and I consider myself a pretty nice person, it hurts to even write this review but you treated me absolutely horrible. I even said "hi how are you goodmorning" being friendly as possible because I'm use to working in the public service industry and I can't believe the attitude she gave me and then walked away! It all started that we accidentally didn't put the right amount of guest for the suite that sleeps 6 people and with three beds. She said we only boxed for 2 people and tried to charge us a extra $60 for each person, but even when I went back on booking and check how much the price would of change if I switched too six, it only went up by about $60-70. She was extremely rude the way she talked to the guy checking in and gave a nasty attitude and walked away multiple times. The next encounter was when I arrive the next day to get a extra key cause she only gave us 2 for 6 people. She was again extremely rude, didn't even say hi, just gave me like a rude nod, indicating "what do you want?" type look. I asked for another key, I just arrived today as guest to room 207 and I gave the name of the person and even spelt it out for her and she didn't even give me a chance before she starting saying "NO NO NO I DONT EVEN KNOW WHO YOU ARE, YOU NEED TO LEAVE, YOU COULD BE ANYONE, NO!!!! IM AM NOT GIVING YOU A KEY NO! GO AWAY!" And she started to walk away from me when I said, can I FaceTime him? You've seen him and know how he looks, may I please FaceTime to prove that I'm a guest so I can get into my room? And she said "NO NO I WILL NOT DO THAT NO" And walked away and that was it. So now I'm stuck outside of the room and I had to call my friend that was loading his boat onto the lake to come all the way just to give me a key to the room. It was RIDICULOUS. DO NOT GO HERE read more

Don't know what the rooms looked like, as I set a reservation and paid then 3 hours later found out that I was not going to be able to make it to location called to cancel and the guy told me that I had to give 24 hours notice for cancellation. He said my only option was to contact the motel direct and see what they would do if anything. We searched and could not find a direct number. I think calling within 3 hours of reservation to cancel they would have let me but nope. So I lost 110.00 dollars that night. Its not about the money it is the principal. Red Roof Inn will not be a place I ever make a reservation at again. Roy L. read more

The two stars is for the lady who runs/was working the front desk. She was friendly, informative, and eager to be of assistance. We stayed here last year and the stay was great then - that's why, when we realized we'd be coming through here again we decided to stay here. It's gone downhill, majorly. There were cracks in the drywall in the bathroom, which was super small. The sink hadn't been cleaned - someone else's toothpaste spit was in there. The mirror was spotty, the luggage rack was rusted out. There was no cable for the TV. It was a smart TV, and several people had forgotten to log out before leaving...but no cable subscription for live TV. The beds were made and seemed clean, until we pulled back the covers and found hairs that weren't ours, sheets that were old and stained. And then there was the flooring. Hardwood/laminate floors are great for the desert - even preferable - but no one had cleaned them in at least a week. We were barefoot for most of our stay (all of 10 hours) and when we went to put socks on, the bottoms of our feet were dirty. Definitely not worth the $100 we paid to stay there. read more

There were crickets in the room, the sink sprayed us and drenched the floor when turned on, the sink filled up and didn't drain with floating crud in it so we couldn't wash or brush our teeth, the towels looked 20 years old and looked grunjy dirty, there was a missing coffee part on the machine so we couldn't have coffee, cigarette burns on the bed comforter and we were still charged over $150 for the night! At least the AC was cold! Ugg read more

.I'm giving this place a 4.5 out of 5 stars. As you can see, this place looks decelet. I guess from past "distant" reviews, I'm not surprised!!! BUT.... It's a pretty nice place!! The rooms have been completely renovated. With the exception of the old furniture, excluding the bed (felt and looked new), it looked like a brand new hotel...!! We slept comfortably. I know for a fact, that if I ever need a place near by, I will definitely stay here again!!! Oh and the service is great. The hotel manager (Rani) is a very sweet lady. Hotel.com had a mix up regarding smoking room... I loath smoking rooms...!!! She straighted it out without any problems!!! So two thumbs up for her professionalism and consideration!!! I'll post more pics of the inside!! Once again, this is a very nice place to stay!!!! read more

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I almost didn't book this Red Roof Inn, because the price was so much lower than the others in the same neighborhood. On my trip through Needles a week earlier, I had paid three times the price at a chain across the street. But we were delighted to find this place. We wanted a clean place to stay for one night on a long road trip on I-40. The comfort level was just what we needed: clean bathroom, clean linens, comfortable bed with supportive mattress, and a working air conditioner *with no funky motel smell*! We weren't look for a place to hang out as a home base during a longer visit to Needles. I am rating this 5 stars as a great budget motel, not as the Four Seasons. I am sure the prices was low because they weren't spending money on the things I didn't need. The soap, shampoo, and tissues were the bare minimum, but the front desk folks had offered to supply more if we wanted. We didn't need any. The floor showed signs of a remodel in progress, but that caused us no problems. If it had, I would have approached the innkeepers to see how they would apply their No-Hassle guarantee. The innkeepers were energeticaly helpful and friendly. They recommended some places for dinner after we arrived, and they repeated that we should approach them with anything unsatisfactory about our room. We didn't try the free breakfast, as we were eager to hit the road, but the innkeepers happily filled my travel mug with coffee while we were checking out. read more

Wouldn't recommend staying here. Floors will make your feet black if you walk around barefoot, bathtub plug doesn't stay plugged so my kids couldn't even take a bath. Stains on sheets, walls and doors are very dirty. Hair in bathtub as well. read more

Red Roof Inn Needles - Dirty doors - Hotels Near Me - Needles, California

I don't even know where to start.. Lady at the front desk was not helpful at all. Language barrier was so heavy, that didn't help either. Rooms are 1/5 rating. Floors are dirty. Toilet wobbles and moves while you sit on it, shower head is about 4 feet high, you have to bend over to wash your hair. No room service. You have to practically slam the front door shut or else it won't latch and lock. I was in the shower when the lady at the front desk had come up to our room (not requested) to give us new keys because "they stop working in the heat", she knocks on the door repeatedly and did not leave until I had to leave my shower to retrieve the keys I did not request. She even knocked on our window and was shouting "hello". Lady at the front desk gave us the WiFi password, WiFi never worked. We confronted her about the WiFi issue, explained that it would allow us to connect while in the main office but as soon as you get into the room, it disconnects. She immediately starts with "well we've never had any complaints before, we have great WiFi, it works for everyone else". Okay... we are telling you that it is not working for us. She basically tells us she has no solution and walks off. Are you kidding me? Other than being pet friendly, this hotel has absolutely NO other benefit. I do not recommend. read more

This place is well kept up and the hospitality was very nice. I'm a truck driver who travel a often, I arrived late/ early morning and all was booked, until I knocked on the red roof door. Parking, snacks, coffee and rest all I needed. Great place will return again sometime. Thanks....!!! read more

This place I put in a reservation with Hotels.com. The add did not say they were going to charge me $25.00 for each additional person. So I drive all the way out to Needles and go ro check in. She told me to come back around three because all the rooms weren't done yet. Which no one was outside cleaning the rooms. Anyways, she tired to get me to eat there expensive pizza that was $20.00 for a medium pizza. I had already paid for gas and food earlier so I refused. She seemed offended. So I left, came back at three to check in. She asked for my credit card and I.D., then asked how many people. I retold her 4 because I got normally two beds. All she said was No! I said No what? She replies No 4 people. Only 2. I said but I got 2 beds 2 per bed. She again replies No! You have to pay for the other 2 people. $25.00 per person. So I replied no, that's too much. I already paid $220.00 for 2 nights and she was to chatge $50.00 more. So she then handed me my cards back and said I need to call them and explain. So I call Hotels.com again. They tell me she doesn't want to give me my money back. What she didn't know was I am a Gold member with Hotels. Com. So they returned my money and canceled there service. Too many times have they had complaints. Don't stay here. These India people are tight wads and never learn. read more

We stayed here while on our way home from San Francisco. This is a budget hotel in the three-star class of similarly priced motels we've stayed at. The room was clean and beds more comfortable than you'd expect. It was nice to have a decent size refrigerator and access to the microwave. The owner?/clerk was very helpful at check in. The owners have clearly put alot of sweat capital into fixing the place up, but their budget shows in terms of the haphazard decoration. The biggest negative was the heavy deodorizer smell. We left the window open, but the smell was over-the-top. As far as we could tell, there was no requirement for such a heavy dose of fragrance. We don't know if other units similarly suffered. While we commend the use of energy-saving bulbs, the room would be much more attractive if the bulbs were rated at 2700 or so lumens, instead of the industrial white of the current ones. Also, there was enough light to read by, but the bedside fixtures were not designed for bedside lighting. Surely there are other inexpensive fixtures that would do the job better. We would give it a 3-star rating except for the deodorizer. read more

They limit the shower control so that only Luke warm water is possible. I am 6 ft tall and show head is at my armpit. Good news is my armpits are very clean. In the morning after checking in late FOUND RANDOM BIKINI UNDERWEAR BY THE BED that was left from someone before. read more

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Great establishment.... very clean. Staff was very friendly and professional. Didn't have reservations, just walked in and was very accommodating. Will def return. read more

So Its late at night, and we are exhausted. We cancelled a last minute booking with a hotel in Flagstaff, AZ, and found ourselves at this establishment and despite the negative reviews we thought we would give it a try... Nope. At 2 am the person on call, thought it was better to argue and haggle over online pricing, than book a room. While it wasn't his fault, that we didn't book ahead, the online prices were 62 dollars, he was will to give us a room for " $80" out the door.. no thanks we legit went maybe 4 minutes down the road paid 52 dollars , for a 3 star rated days Inn.. with a same check out time.. not trying to tell you how to run your business, but if it's 2 am maybe to boost your business match the online price.. after perusing countless other reviews, this is an ongoing problem. read more