We had slow failures of our old kitchen appliances. Went to Alliance store found exactly what we…read morewanted pretty fast. We picked up a stove and dish washer. Brought home. Was in the process of hooking up the water line on the dishwasher and noticed the fridge wasn't running. Just a buzz and a click every few min. Opened the freezer and the stuff in the door was cold but not frozen. Back to grove ! Found a great French door unit and had them deliver it. In a couple days the delivery guys were here. They were great ! Took the old doors off the dead one and had it loaded in no time. Brought the new one in and set it up and showed me all the features! We had ice in couple hours. It's been several weeks and every thing is working amazing! Zane Kreidler was very helpful. But the entire staff including the delivery guys are great! Selection is great and prices are amazing!

The actual repairman that came out was great. Knew what he was doing and was polite. The issue I…read morehad was the way the warranty claim was handled. Any questions or concerns I had went through a 3rd party vender, not Grove appliance. I didn't find this out until I questioned the "service" department at Grove appliance. The parts were ordered by the technician but I didn't know what they were, I wasn't told. The parts I found out later were being delivered to my house. So I didn't know what to expect or inspect to see if they were ok. I would've thought the service department at Grove Appliance would've handled it all. Then there were all the texts from 3rd party vender,then Grove Appliance, then a survey, then another survey. Things did not have to be that complicated. Really THEY DON'T. So to sum it up. The service guy was GREAT. The process is crazy.

B&R has an extensive collection of architectural salvage antiques. Robert is extremely…read moreknowledgeable about anything to do with old windows, doors, molding, etc. he was kind and very helpful. We only bought one window but we are planning to go back soon. FYI, it is by appointment only, not an hourly business By the way, I love my "new" window!

On eBay, this company, apparently Rob Pilolli, advertised a leaded glass window--it had openable…read moresides--$275 for the pair, with a postage charge of $76.53. I tried to buy it but for some reason the sale would not go through. He asked me to call him and I did at which point he took the position that the price was actually $275 for each side of the window. Not only would he not sell the pair of window panes for the price he represented, he also said $76.53 was not enough to ship both window panes. Sharp prices if you ask me and I would be very careful dealing with B & R Salvage and Rob Pilolli.

The delivery driver Hyme(330) was the nicest guy!! He was so patient and polite the whole time. The…read moreother delivery guy was complaining he was tired and wanting to rush through the delivery! They forgot our head board and foot board and Hyme went right back to get it. He even put our bed frame together and had to continuously argue with the other driver who was wanting to leave! This guy really needs a raise!! He was asking the other guy to please just work together to get things done right!! I can not say enough about this gentleman!!

Great experience! They offer military and veteran discount. Very friendly and helpful staff. They…read moreassisted me with my financing and worked with me on prices and I was in and out in 10 minutes. Would highly recommend to friends and family. Don't sleep on American Freight!

The sales person was not very personable at the time of our purchase. Be prepared for a longer wait…read moreon the arrival of your order. Once you purchase and walk out the door you won't hear from them. We had to call several times to get information on expected delivery.

I was moving to the area and needed to furnish my entire apartment. I had heard good things about…read moreSpeedy so I went to the Hermitage location to check out the prices and selection. And am I glad I did! The owner of the store could not have been more helpful! I was able to find exactly what I needed for a great price. The delivery of my furniture was on time and I was able to move in my newly furnished place without a hitch! I would recommend this place with no hesitation. Thank you Speedy of Hermitage!!

We were very happy with the salesperson and delivery of the appliances. We purchased a Fridgdaire…read morerefrigerator. dishwasher, stove and microwave. We also purchased! a GE washer and dryer. The man who checked us out told us we couldn't get the ,$500 rebate until the appliances were completely paid for but when we called to check on it we were given the runaround. Several people called for information but never got results. The last person I talked to said he would no longer try to get the rebate because I said this problem would be mentioned in the review. If you go there make sure you get the rebate paperwork up front or you will get screwed out of it.

Very good service. Very helpful salesman Delivery was good,…read more Would recommend them to everyone

Merchandise as advertised. Smooth payment and pickup. When they say they don't help load they…read morearen't kidding. Bring help if you need it.

Been going here for 10 years spent 10s of thousands, rebuilt a home in 2018 with the help of this…read moreplace , never a problem, great deals. The people are always respectful if your'e not an idiot. I cant imagine people giving this a bad review they are transparent as hell, you see it you buy it you pick it up. I seriously have no clue what some of these people are even talking about . This place is rock solid

My favorite comfy, fall-to-sleep-watching-TV couch finally gave way (weigh!) to years of abuse from…read moremy habit of using it as a bed. The frame collapsed and the springs, sprung, to the point that there was just a large hole left in the center of the couch, which probably contained preserved remnants of TV Dinners as well as multiple lost cat toys. Jimmy Hoffa may have ended up in there too, but I wasn't brave enough to stick my hand down in it to find out. Other than the planet-sized, devouring Black Hole in the middle of the couch, it was still in pretty good condition. I hated the idea of having to buy a new couch, as well as the fact that the matching furniture was in good condition. I drive by Soft Touch multiple times a day, but wasn't sure if they did repair work like what my couch needed, or if it would be too expensive to bother repairing. Turns out the folks there were super friendly and gave me an up-front estimate of about $300 for the repair. I gave the OK to fix it, as a new replacement for the couch was about $1200 - $1500. I left the couch and in less than a week - Boom!, they called saying it was finished. I picked the couch up and learned they had replaced the main beam which had broken, with a much more stout piece of wood. It should be good for another 10 years of couch-surfing if the cats don't destroy it. I am really happy because I just love my old, comfy couch. I'm not an easy guy to please service wise, but the folks at Soft Touch Furniture really aced this repair. I bought myself a new tool box with the money saved over buying new and repairing it kept the old couch out of a landfill, saving the environment a bit as an added bonus. Sadly, still no word about Hoffa being found, but perhaps like the moldy TV dinner trays, the good folks at Soft Touch just took care of the problem discreetly. My cats however, are convinced their old toys are still hidden in the couch, somewhere, and have no interest in hearing my assurances to the contrary. Their search continues. . .

If you're looking for a borderline hoarder quantity of antiques and collectibles, this is a place…read morefor you! They have so much for sale that the aisles are extremely narrow and it was nearly impossible to get in and out the front door. I wouldn't want to be caught in there if a fire broke out. Regardless, the very friendly owners have had the business for 45 years and the collection supports that fact. They're pretty firm on their prices. I tried to negotiate a $2 difference and had no luck. Most hours I found online said they close at 3pm, but they closed at 2:30 the Friday I visited.