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Quality Motor Coach

3.0 (2 reviews)
Closed 9:00 am - 5:00 pm

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RV repair

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13 years ago

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Blue Compass RV-Orlando

Blue Compass RV-Orlando

2.2
(148 reviews)

AMAZING experience with Mike and Patrick they quickly assessed why my freshwater tank wasn't…read morefilling! These two are incredible thank you for making my day! 15/10 recommend appreciate you guys!

THINK TWICE BEFORE BUYING A USED RV FROM HERE. I bought a 2024 Thor that had very low mileage on…read moreit. The day we left with it we had water coming in under the slide, broken water heater that was spraying water outside of the water heater (the main valves to the water heater were off so I am assuming the issue was known), after the first rain we noticed more water than just under the slide and realized water was coming from the ceiling, the macerator was not working from the bathroom, and the fridge was not cooling completely. These are not things you can notice during the walk through except maybe the water heater but we did not know the valves were off to the water heater until we went to use the shower. I took this camper to my local Blue Compass due to the fact that i drive over 2 hours to buy this one. My local dealer confirmed these issues including needing a brand new fridge, damaged water heater, leaking roof since it was not sealed prior, new slide seals (found a birds nest inside) and a clogged macerator. Luckily I purchased an extended warranty which covered the refrigerator and the water heater, but the rest of the items were now my expense. Although this camper was used, I still paid a SIGNIFICANT amount of money for it to have all of these issues. I did reach out to the Sales manager in Orlando named Ashlynn but she never would get back to me on the issues. I then reached out to the General manager, named Cindy whom also never bothered to reach out to me. My local Blue Compass advised me that these are issues that their location would not have let go. I am very upset that no one felt the need to contact me at all even if it was to apologize or even a simple "we can't help". All I got was crickets. When I traded my previous camper, I was aware that a part needed replacement and I did my due diligence and ordered the part and had it delivered to them so that my camper was in full working order for them to re sell. I spent $600 just to ship that part because it was the right thing to do even though I got a very low offer on my trade as it was. If you still feel the need to shop here, the only great quality they have is their Sales associate Melissa Salmons. She was wonderful and even tried to help with these issues, but they were out of her hands.

Giant Recreation World - Winter Garden

Giant Recreation World - Winter Garden

2.8
(40 reviews)

We truly had a great experience buying a Coachmen Apex Nano travel trailer from Giant Recreation…read moreWorld in Winter Garden, FL! We live in Navarre, FL, so most of the process was done online and over the phone. We initially were a bit hesitant because of this, but the paperwork process was super smooth. Our salesman, Ron Newsome, along with help from James Thorpe, made things incredibly easy. Although I had done some research, not having seen the trailer in person also made us a bit nervous. But I was assured along the way that they would do what they could to make sure we were happy with our purchase. Once our paperwork was straight, we set up a date and drove all the way from Navarre to pick up our RV. We arrived late for our walkthrough, but Karen was standing by waiting for us and did a wonderful job showing us the RV. After that, we went to see Brandon in finance, who had everything ready to go! While we did our walkthrough, a gentleman (wish I remembered his name) from the service department expertly installed a weight distribution hitch on our vehicle. He later gave us a few great tips on connecting and towing our trailer. The team at GRW made the trip completely worth it. Everyone was extremely friendly and helpful. We were impressed with the facility and RV selection at their Winter Garden location. We highly recommend GRW for any RV purchase or needs! - Fernando and Myriam H.

We had an incredible and easy experience renting with this company. After several failed attempts…read moreat renting through websites like outdoorsy and RVers we came up empty handed and frustrated. We googled rv places close by and found these guys. They're a locally owned business that offers both for purchase and rentable options. We opted for the coachmen leprechaun rv that slept 5 of us very comfortably. The process was smooth, educational and comparably priced to others out there. The rv was clean, in good condition and ready to go. Pick up takes about 30 minutes due to instructions and ensuring all rules are known. The drop off took 1 min. Park, drop the keys and go. We'll be back!

RV Outlet

RV Outlet

1.0
(1 review)

WARNING!!!! My father gave my family a Country Coach…read moremotorhome when he moved to a retirement facility. The motorhome was stored in an air conditioned airplane hanger & is in pristine condition. I live out of state and because of the distance I decided to sell the motorhome. Joe at RV Outlet agreed to sell the motorhome through consignment. Prior to pick up of the motorhome I hired an RV inspector & a diesel mechanic to do a complete check & tune up on the motorhome. After Joe picked up the motorhome he informed me that the motorhome was having mechanical issues. His mechanic quoted $5,000 for repairs (new gas tank, slide out replacement, new key). Joe advertised the motorhome & sent me the listing. A buyer put in an offer well below value. Joe advised me it was in both our interests to accept. Joe sent me a signed promissory note on 2/9/25. The promissory note states I would receive payment within 45 days of the sale 2/9/25. After 45 days passed I inquired several times on the status of payment. Joe told me he had not received payment from the lender because they were short staffed & behind. On 5/2/25 Joe stated that the money from the lender was wired to him & he will pay me that week. Joe contacted me that same week and stated that he did not received payment from the lender & wants to make partial payments to me until he can pay me in full. Joe told me because the lender International Credit Union of Omaha is in Nebraska it can take longer. After further research I found out no such lender exists. On the Florida Highway Safety and Motor Vehicles site there is no lien holder listed on the title further proving that there was never a lender or a payment we were waiting for. It is now 121 days since the "sale", I have not received payment, communication, or documentation of the bill of sale from Joe or any representative of RV Outlet. We have filed a complaint with the Better Business Bureau and are taking legal action against RV Outlet for theft and fraud.

Quality Motor Coach - rv_dealers - Updated July 2026

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