First off the service was polite and professional. I got French nails. The place was clean. I…read morerecommend.

I had an appointment scheduled yesterday at 2:00 p.m. at Kosmo Nail Bar. I arrived around 2:05 p.m…read more and was warmly greeted by the receptionist. The staff was polite, welcoming, and professional throughout my visit. I didn't have to wait long before a nail technician escorted me to the pedicure chair and began the service. In terms of customer service, I have no complaints--everyone was kind and accommodating. Unfortunately, the quality of the pedicure itself was extremely disappointing. I opted for the Cosmo Pedicure, which totaled $91 (receipt attached), and I also gave the technician a $20 cash tip. Less than 24 hours later--at 11:06 a.m. the following day--gel polish had already lifted from four of my toenails (photos included). For a premium pedicure costing over $100, I expected a significantly better result. To be clear, I'm not telling anyone to avoid this business altogether. I simply want to share my experience to help set realistic expectations. While the staff was friendly and the environment was pleasant, the actual pedicure service did not meet the standard I paid for. Great customer service--but a terrible pedicure.

While my dog was getting groomed near by, I searched for a nail place to get my eyebrows and toes…read moredone. Ambiance popped up and I decided to give them a try and I'm so glad I did! The woman who did my eyebrows did a FABULOUS job! I may only come here from now on. She was so detail oriented. My pedicure was amazing too. I got the #2 which was super relaxing and again, the nail technician took her time making sure they looked perfect. I will definitely be back!

With a name like Ambiance and pretty decent reviews I expected to walk into a great atmosphere. I'm…read moreused to having a good experience when I get my nails done and being surrounded by... well, nice ambiance. So I tried this place and it was, as others have put it, very grimy and ragged. It looked like a hole in the wall with tattered chairs, peeling and discolored paint and random patches on the wall. This should have been a clue to leave but I try not to judge a book by its cover. Besides i came because reviews were very good. Unfortunately i probably should have judged it more harshly. While the staff was pleasant overall. I was also dumbfounded by their limitations. Specifically I asked for a French manicure with a chrome line and they were not able to do a chrome line. So I went with her suggestion of just a glittery line as shown below. It wasn't great looking. The lines were crooked and a bit off from the picture but not horrible. The nails also took about 2.5 hours to do. But the kicker for me was the price. This was a French full set and it costs $98. With tip I paid $110. I've never in life paid that much for such a simple design. Usually I get services that are more elaborate and the cost is usually around $85-90. But given that this is often accompanied by fruit and wine (or water) and a beautiful atmosphere it seems more than worth it. While the staff was pleasant, the atmosphere horrible and the results were mediocre, so this is definitely not a place I would visit again.

I've been to my fair share of nail salons and none of them have ever been perfect, but Rain is as…read moreclose as it gets! I'm pretty sure God himself loaned his manicurist out to the human race, and her name is Tanya. Be warned!! If you want her, you have to call and make an appointment. Why? Because just about everyone whose a regular customer wants her. *raises hand*. When I first started coming here, I saw whomever was available for basic mani/pedis. One day I got placed with Tanya. During my pedicure I made sure to ask her name. I've seen her ever since, with recurring appointments every 3 weeks like clockwork. it's been 3 years. She's so thorough, knowledgeable and will explain anything to you about your nails that you wanna know. Don't like something? Tell her and she'll adjust. LOVE something and want her to keep doing it? Tell her and she'll accommodate. So, that God's manicurist wouldn't be lonely, he also loaned us his waxer. Her name is Angelie. I made the mistake of going to another salon months ago when Angelie was out to get my eyebrows done. Worst mistake ever! Now, I know to wait till she gets back. She's super sweet, thoughtful and she also knows her stuff! The rest of the staff is great as well! Some salons are really sticklers about having THEIR customers, but everyone here helps everyone out and I love it. As soon as I get in, they ask me if I want something to drink. If they get really busy and my feet are soaking a little longer than normal, any one of them will make sure to replace the water in the tub so my feet don't get cold. I LOVE this place and refuse to go anywhere else! If I were to give any constructive criticism (which has NOTHING to do with their services), it would be to have Rain disallow customers bringing in their children unless said child is also receiving a service. If they can't sit up front on their own, leave them at home. When I come for my nail appointment the last thing I want is someone's kid being loud and disruptive.

Will not be returning strictly due to the owner! I expect to be treated well considering the prices…read moreand the least she can be is kind. She kept asking me who did my nails when I've only ever been there. Then continued to tell me that "I'm a new customer" even though I have been going to her for 8+ months She also was caught talking about me and when I asked why she was she was very aggressive. Super rude for no reason, and we are the reason your doors stay open. Will not be returning anymore after today's experience ):

I went here today to get my birthday set done!! First off I like to say thank you to the entire…read morestaff there you guys were so welcoming and patient. I went in for a pedi and fill, I got the summer pedi and the tech did an amazing job, for the fill I wanted a design that was very over the top and the first tech didn't have time, so I believe the manager did my set and she was amazing and very detailed. I even received a little gift for my birthday shout out to them! I will be coming back more regularly.

I love my nails they are the best the are the the nails that I got there really cheap. I recommend…read moreand the vibe in there is really chill. They keep you free water.

The new owner Lennie is fantastic! She truly listened to the idea I had in mind, and my nails…read moreturned out even better than what I expected. The store is clean, spacious and very bright. I feel pretty safe amid the whole Covid situation. Will definitely come back, highly recommended!

As a service provider myself, there is no reason why if something is being changed the price is not…read moretalked about with the client. I was under the impression that the french tip design I got was still in the range of price on what i was originally getting. I paid 107 and some of the nails have different shapes, for 80 dollars on acrylic nails I expect for them to be good quality

Their service is so personal and precise!They do exactly what you request,whether hair or…read morenails.Fabulous Salon!

Amazing hospitality and service. Mary (manager) and her coworker greeted me immediately upon…read moreentering the large salon and although I was a walk-in, Mary started my acrylic fill-in (gel) within 10 mins. She was very friendly, sweet & extremely particular with her work. Process took 1-hr. I suggest you call for an appointment as she primarily works the late afternoons/evenings only. I was amazed at the total cost after being to 3 other salons in the Virginia area. I will be returning as there are other benefits you'll have as a customer to take advantage of. The salon is in a plaza right next to a laundromat and a convenience store in the Triangle area. So plenty of parking. Salon is a tad outdated with paint and decor, but it's clean clutter.

Today I went to three different nail salons trying to get a pedicure, and every place had a…read moretwo-hour wait. When I came here, they were able to take me right away. My goodness, what a comfortable experience! Rose was amazing and took exactly one hour. I'm so pleased with the entire experience. I highly recommend this place!

My mother took my daughter for a special grandmother-granddaughter pedicure date, and unfortunately…read morethe experience was disappointing. The technician working on my daughter wore an earbud during the service and repeatedly looked down at her phone. My daughter said the technician would occasionally laugh while looking at the screen, and it appeared she was watching a show or movie during the pedicure. As a parent, I found this unprofessional and distracting. When providing a service, especially to a child, I would expect the technician's attention to be focused on the client rather than on a phone. It also raised concerns about safety and overall customer care. She also had to start over because she ended up painting my daughter's nails the wrong color. What should have been a fun and memorable experience for my daughter and her grandmother felt impersonal. I hope management addresses this so customers receive the attentive service they deserve.

Awesome experience! Be sure to try out the spa pedi and ask for lenni, she's a beast with the pedi…read moregame! Pros: affordable prices, professional work and customer service. I walked in the shop and almost everyone was socializing and "chillaxing". Cons: shop is a little bit on the smaller side and the location isn't ideal .. if I didn't google this shop I probably would have just kept passing by. It looks a bit sketchy from the outside but trust me their work is good! :)

I just left Stellar nails 5 mins ago! And let me say she was so short staffed that she was doing my…read morehands while I was getting my pedi done! The purpose of doing a mani pedi is to come relax and have each done separately this was very annoying and this is on Stellar not the customers fault she is short staffed but you booking appts to Make your money. Then charged me an extra $5 to remove the clear gel polish from my fingernails, and never informed me before doing it. Secondly I was out of town tending to my deceased step dads funeral services for BD and tending To my 86 yr old mom in Chicago, so I asked if I could use my BD discount she said no, this should have been honored. I won't be back Ms Stellar and do Not attempt to send me a coupon to return. This was poor customer service at its best. Good bye and good riddance!!!! Terrible service.

the attitude there is crazy. rude and horrible work please save your money. just needed a fill and…read morethe front desk lady gave me attitude and the dirtiest look. Didn't say a wait time or anything just nasty looks. all that for mediocrity

First time at salon - got a gel pedicure. The service was horrible. Was not told about pricing or…read moreoffered different pedicure services. They tried to apologize after I called them out. When I got home I saw there was a film on my polish. Called and they said they could redo - don't want to go back there. Poor service