1. Quality Performance Rehabilitation - Fort Pierce

    1. Quality Performance Rehabilitation - Fort Pierce

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    Fort Pierce, FL

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    Quality Performance Rehabilitation - Fort Pierce

    4.0 (8 reviews)
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    Premier Physical Therapy & Sports Medicine

    Premier Physical Therapy & Sports Medicine

    3.0
    (4 reviews)
    1.2 mi

    Premier Physical Therapy on US 1 near Salerno Road. Never experienced such a rude receptionist…read moreever! OMG! When I asked to speak to the PT, it just got worse. He came out breathing fire and shaking, chin belligerently lifted. They both accused me of a no-show appointment and refused to see me that day, the same weekday I had been coming in for several weeks. When I tried to show them my phone call record proving I had canceled their incorrect appointment for me, the PT said I could easily have changed my phone record. A young woman, the "receptionist in-training," tried to come to my defense, by showing on the computer that I had canceled my appointment, but PT refused to acknowledge her. He added, for no reason, that the assistants had complained that I was disrespectful to them. Shocked, I said I wanted to hear it from their own mouths. I started walking toward the therapy room, PT threw himself against the door and accused me of threatening him and of trespassing. BTW, I am in my 70s, with 2 bum shoulders (a situation they were not able to alleviate--just horrible grinding and my bone visibly popping under the skin.) I did promise to complain about them on social media. They called the police on me. PT said when the police get here, we will tell them you threatened us and it will be 3 against 1. I waited outside for the police (my mistake--should have just left) and soon two cop cars showed up. They ran my license, asked me what had transpired. After they spoke to PT, they came out and told me I was never to set foot in there again. Infuriating and humiliating. Previous to this I had a friendly relationship with PT, exchanging trivia questions every time, often getting the other clients involved. As far as the assistants go, if I spoke more than 5 sentences to either of them in my 16 bi-weekly visits, it would be a lot. In addition, it is a bleak and poorly equipped space--no place even to hang a coat or purse. The walls are decorated with reprimanding posters blaming the clients if their treatment isn't working. The very first time I was there, a little elderly man was wandering around the room and was snapped at with "You've been told what to do!" Maybe more, or any, outside supervision should check this operation and the PT out.

    I found the therapists to be knowledgeable and professional at all times. With total knee…read morereplacements performed within a four month period, there was no question that I would return to this center again based on my experience after the first series of therapy sessions. I hope I am not in need of any physical therapy in the foreseeable future but, if I have another injury or ailment, I would definitely chose this center for my rehabilitation.

    Photos
    Premier Physical Therapy & Sports Medicine
    Back Row Left to Right: Jim, PT. Patrick, Tech. Jason, PTA.  Front Row Left to Right: Stephanie, Receptionist. Amanda, PTA.
    Back Row Left to Right: Jim, PT. Patrick, Tech. Jason, PTA. Front Row Left to Right: Stephanie, Receptionist. Amanda, PTA.
    Premier Physical Therapy & Sports Medicine

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    Quality Performance Rehabilitation - Fort Pierce - physicaltherapy - Updated July 2026

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