I always say, while having a good initial experience is nice, have great FOLLOWUP is even better!…read moreThis is how you tell if a company will stand behind their work - for things done on your house, I think that is CRITICAL. A few days ago I noticed that on one of our faucets, if I closed the hot water side too fast there was a little bit of a rattle under the house. I thought I could handle it myself after asking Perplexity what it could be and installed a water arrestor. That didn't help so I thought, maybe it could be the strapping. I reached out to Handy Plumbing Man on a Saturday and they were quick to respond that they could have someone there on Monday. Monday morning came and their technician, Miguel, went down and found that one of the pipes they had worked on wasn't totally secured. No problem, mistakes happen. He said he'd call the office to get technicians over to check the strapping on the work below. I had to go into work but did get a message from them later on that day to see if they could get someone over the same day (Monday) to fix it. This is more on me that I had already gone into work, but they said they could do tomorrow morning at 8am. The guys, Carlos and Baltazar, came bright and early, went under the house and secured the pipe and then some. Awesome company!

I've hired Handy Plumbing Man many times for a recurring building plumbing issue that is affecting…read moremy condo. Today, Ryan K. and Jose came to help and they were phenomenal. Ryan spent time explaining what was happening, what the HOA has been claiming and how they're not entirely honest with me and other homeowners. Bottom line, Ryan and Jose are phenomenal and I highly recommend Handy Plumbing Man. Thank you once again for your prompt response and service.

They repaired a slab cleanout for me and did a fantastic job. Their pricing is very competitive for…read morethe area, especially considering they handle the concrete and drywall restoration after the plumbing work is done. It's hard to find a one-stop-shop that doesn't overcharge, but these guys nailed it.

So at first we were running into some permit and city inspection issues, and the workers at…read moreBayshore just weren't really following up with me on what was going on. Nothing crazy, just a lot of waiting around and not really getting answers. Then jay stepped in and honestly he changed the whole situation. He communicated with me right away, kept me in the loop, and got everything handled. He even managed to get the entire job wrapped up in one day, which I did not expect at all. Bayshore ended up coming through for us, and they're definitely our plumbing company moving forward. I also like supporting military veteran owned businesses , and seeing the owner's son there working hard made me want to keep them around anytime we need plumbing work done. Appreciate Jay and the whole Bayshore team!

Excellent, timely work (replacing a hot water heater). Some invoicing challenges but the quality…read moreand timeliness was first rate for the work. Would use them again.

My husband and I were digging up the front yard to get rid of some roots from a tree that existed…read morebefore we moved into this house and we bursted the main water line to the house. I called Kevin within the minutes after the pipe bursted on a Saturday morning and he promptly arranged an emergency rescue and the broken pipe segment was replaced within an hour at a reasonable price. As a bonus, the big root that we were trying to dig out was also got taken out. This isn't my first job with Kevin. Every time, the job is done correctly, on-time, and professionally. I'm grateful to not just found my trusted plumber, but also a lifetime relationship with them

We have had several projects installed by EJ Home Services and Sammy the technician. As a matter of…read morefact Sammy remembered facts about my family that made us go ," Wow, you remember that?!" He even talked with us a little bit after the job was done to ask us how the family is. He was Professional, timely, and provided service that is not seen a lot today. Definitely hire them for the job and ask for Sammy!

Sam is very professional and kind person. He provides excellent service of water heater flush…read more Thank you Sam & EJ plumbing.

I had a great experience to work with Nikolay! He helped to replace my water softener in a super…read morereasonable price!

I recently called a local company to repair a broken pipe on our 3-compartment sink at our tea…read morehouse in Palo Alto. * Responsiveness: The staff answered promptly, and the technician arrived the very next day within the promised two-hour window. * Pricing: The cost was higher than average (about 1.5-2 times a typical job), but given their local presence and reliability, we value supporting them. * Work Quality: The repair was completed quickly and professionally. * Follow-up: A few days later, an older part began leaking. When I contacted them again, they responded with the same professionalism. Although they initially explained it was outside the original scope, the manager quickly agreed to fix it. This gesture of goodwill and commitment to service earned my positive feedback to our company management. Their responsiveness and professionalism make me confident in using them again for future jobs.

Pro Roto is my go to for plumbing issues. Recently called to inspect cause of high water bill and…read moretheir tech went through the property found problem areas and quickly provided feedback with an estimate. Friendly staff I'd recommended to continue to use ProRoto as they've never disappointed.

I definitely recommend them. They installed a kitchen faucet which was definitely harder than…read moreusual due to the space and difficulty loosening bolts. They arrived on time and cleaned up everything and tested it. The price was $425 as it took a long time to do the work as mentioned above. But they did a nice job and gave good recommendations for other projects. This building has older pipes and junk clogs up the aerators. Definitely never buy a no-name brand one. Stick with Hansgrohe or Kohler or Delta.

Juan and Grigorio came to diagnose a low pressure faucet issue. Originally they came to work on the…read morefaucet and it was working for a bit but broke again. The boss called them back immediately and promptly came back to explain the issue to me and they did another repair - no charge for second time. Additionally Juan added some teflon as an added measure for when I would replace the faucet. A++ customer service! These guys are great. Very fast and professional.

Great service. They performed the work quickly and price was reasonable. I had to make an…read moreadjustment later on and they were available right away.

I bought a new home and needed to replace all the crumbling, leaking cast iron pipes with PVC. I…read morecalled around and finally landed on Honest Plumber given its great reviews. I gave them a call and apparently Eddy had recently broken his wrist so he couldn't personally come out and see the property. Jorge, who works with him came out and did a thorough investigation of the place and provided a quote comparable, to the competition. The reason I went with these guys was Jorge impressed me with his attention to detail and thoughtfulness. He explained how pluming worked to me, potential issues with my setup that won't be addressed, what I need to watch out for. I felt like all the steps he laid out were reasonable and I knew very well the quirks with my particular system afterwards. Nothing much to talk about regarding delivery - prompt, on budget, on time, did everything that was promised. I'm no pluming expert, but didn't notice anything out of place from a cursory view. Didn't notice any leaks a couple days later. For future jobs, I'll still reach out to these guys. Hopefully it'll be for something smaller than overhauling my entire sewage system...

Highly recommended!…read more My wife am I own an aging 1 bed/1 bath condo in Sunnyvale. I've been shopping around for months for a reasonable, honest and preferably independent plumbing service to replace the old degraded water supply line shutoff valves under our kitchen and bathroom sinks. Three never got back to me after initial contact and discussions. One seemed overpriced. Eddie / #1 Honest Plumber, on the other hand, was very responsive, honest, reasonably priced and pleasant to work with. I will definitely be contacting them again for any future plumbing concerns.

Kevin responded extremely quickly - less than 15 minutes. He arranged to come out a few hours…read morelater. Had a shower drain issue that had backed up and flooded the bathroom with about 1/2" of water (we have no shower curb). It was a bit more involved then the typical router job as there were stalactite-like buildups of calcium and years of hard water built up on the drain pipe (it was very rock-like). So in addition to some hair, there were also the hard calcium shards that had previously broken off. Kevin was here for about an hour. The drain pipe looks about 90% better than what it did before (which is much better than what I thought it could be). It doesn't look as good as new, but given the starting condition, "good as new" would have been an unrealistic result. But like I said, it looks 90%+ better and I am very pleased. Should reset the clock and provide years of proper drainage. Though I will probably try to incorporate some semi-regular "enzyme" treatment as preventive maintenance. Was $250 which I honestly don't know if that is a good price or not. I rarely hire plumbers and haven't in years and don't know the current going rates. Given the urgency, I wasn't prepared to shop around based on price. BG came quick, did a very good job and the price seemed fair enough to me.

Fast response, great service in fixing leaks under the sink and install new sink stopper…read more Reasonable price, highly recommend!

Very quick and easy to deal with. Pasha Z. replaced our water heater and did a great job!read more

Another 5 star review for United. Angel and Jonathan showed up right on time, quickly assessed the…read morework and provided a quote before starting. They demonstrated strong knowledge and a willingness to thoroughly research options to provide accurate quotes. Took great care to protect property and did a high quality installation of the fixtures with good communication throughout the process. High level of professionalism and quality.