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    Quality Rv Center

    2.9 (10 reviews)

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    Bish's RV - American Fork

    Bish's RV - American Fork

    (5 reviews)

    We have purchased our trailers for many years from Stewart's RV, now Bish. I would never advise…read moreanyone to go to Bish's EVER now. We were told we were absolutely required to sign up for Bish Fix and provide them with our credit card or we couldn't have our trainer's warranty work done. Bish Fix requires you to be on the phone with a technician, whose schedule you at the mercy of, to diagnose your own problems and needed repairs instead of taking your unit to their location for problem solving and repair. This includes getting down on the ground or opening panels to access electrical and other areas. Whatever happened to good old fashioned customer service. We will never buy another trainer from Bish and we will not take our trailer there for future maintenance or repair needs.

    My wife's family has always cherished camping, making it a treasured tradition for nearly every…read moreholiday. After marrying, we eagerly joined them but always stayed in her parents' trailer. Anyone who's camped in a small space knows how quickly it can become challenging--especially sharing with family. So, when my wife excitedly said, "We should buy our own trailer!" it seemed perfect for creating our family memories. We visited dealership after dealership, touring countless trailers until they blended together. One day, my wife burst through the door exclaiming, "I found the perfect trailer!" Her excitement was contagious, and we immediately planned to see it. At Bish's RV, the salesperson warmly showed us the trailer. I specifically asked about an inverter, and she assured me it was "wired for one but doesn't include it." Comfortable with that, we discussed financing. She confidently promised they could beat any other bank by 50%, an offer that seemed fantastic. We slept on it and, convinced we'd found our dream trailer, returned the next day to complete the paperwork. After clearly agreeing on our maximum affordable payment, we were shocked to see the actual payment higher than agreed. Despite this, we moved forward, eager for joyful camping memories. Our excitement quickly turned to frustration. During our first trip, we found water leaking beneath the trailer when flushing the black tank. Disappointed, we returned it to Bish's RV, who also replaced a missing dust cap. With hopes restored, we believed our troubles were over. However, while winterizing, we discovered the water heater bypass valve wasn't functioning, forcing another visit. The following season brought more disappointment--the water heater wouldn't start. After a week-long stay at the dealership, we learned it was due to loose wiring. Our breaking point came on our most recent outing. My daughter sat down, and the bench collapsed beneath her. Her shock deeply saddened me. Inspecting further, I found the supports poorly stapled, careless and avoidable. Later, my wife quietly asked, "Does the fridge look strange?" Our hearts sank as we saw it falling into the cabinet, shattering our dreams of joyful, relaxing trips. Feeling disheartened, we contacted BishFix. Despite the warranty, they required a $190 upfront fee. We reluctantly paid, enduring a month of delays and frustrations as the technician awaited BishFix authorization. Another traumatic moment was the door lock failing, locking us out. Since we live in our trailer full-time due to my wife's role as a camp host, this was more than inconvenient--it was terrifying. After dinner with family, we found the key spinning uselessly in the lock. Panic overwhelmed my youngest daughter, who had a heartbreaking panic attack. Roadside assistance repeatedly asked for my details, promising callbacks but never helping. Desperate and exhausted, I pushed out a window screen and lifted my nephew inside to unlock the door. Finally, I drove an hour and a half to Bish's RV to speak directly with someone. After repeatedly explaining our situation, feeling unheard and overlooked, they arranged for a technician the next day. Upon arrival, the technician confirmed my suspicion that the blinds were installed backward. The always polite and professional service desk employee promised the Regional Manager would contact me. When he did, rather than providing solutions, he shared unrelated frustrations about delays on his expensive home project. Feeling even more unheard and dismissed, he eventually promised to evaluate our trailer's current value, leaving us waiting again. We've documented numerous build-quality issues, heartbreakingly evident from our very first trips. Photos show these issues clearly, but the emotional toll--the disappointment, broken promises, and seeing my family's excitement dashed repeatedly--is immeasurable. Even the door, randomly locking or refusing to open, symbolizes our experience. We share this hoping other families can avoid the heartache we've endured. Here is a link to the Google Review that has the images. https://maps.app.goo.gl/6v7SHSgaburBZ2B86

    Parris RV - Parris RV, Parts Department

    Parris RV

    (14 reviews)

    My husband and I purchased a travel trailer from them recently. They could use a lot of work in the…read moreway things operate. Each person we worked with was super nice however the process was longer then it should have been. Our appointment was at 4:00 pm on a Friday. We were told we had to give them 2 days to go through the trailer and make sure everything was in working order and a thorough cleaning, this was the Wednesday before our appointment. Friday comes along and we made the hour drive to Payson for our 4:00 appointment. Upon arrival we were greeted by the nice girl at the front desk. She advised us to sit in the waiting area for our trailer tour. We had not seen the actual trailer in person yet as we are an hour from Payson. We waited....and waited and waited. The finance guy came over and asked if we were ready to sign. We said no we needed to see the trailer to make sure its what we wanted. After an hour and forty five minutes we were finally taken back to see the trailer by a nice young gentleman. He took us in the back warehouse where they clean and work on the trailers. The trailer was being cleaned on the outside and so they stopped cleaning to give us a tour. It was surprising they were cleaning the trailer because we were told the 2 days we had to wait was so they could inspect and detail the trailer for purchase. We loved the trailer of course. As we were walking through the trailer we were told by the young gentleman that everything is inspected (water, electric, power, etc.) to make sure its in working order. He said the only things they don't check are the radio and canopy. Me and my husband checked the radio and canopy and they were in working order. The trailer inside and the trailer kitchen outside were super dirty. My husband and I did not mind though as it appeared they were cleaning it when we walked back there to view it. Upon doing a walk through of the outside we noticed one of the tires had a plug in it and it was leaking air to the point you could hear it. We voiced our concern regarding the tire and they offered to fill the tire so we could get it home and that we could take it to a local tire shop to have it replaced. They stuck with there word and paid for the tire replacement which was great however I did find it weird they were going to sale us a trailer with a bad tire until we noticed it (thank god we noticed it). The entire process took us from 4:00 until 8:00 pm to get out of there. Half the time we waited was for them to prep the trailer which we were told would be done prior to our arrival to view it. We made it home and parked the trailer. I will say they did not clean anything besides the outside of the trailer. The oven, microwave, outdoor kitchen, cupboards were all still filthy when we got home. I went ahead and cleaned it up but that was a disappointment. There are a few things that are wrong with it and we have an appointment to get it taken care of Saturday however they are things that should have been fixed prior to our arrival to get the trailer. The toilet leaks, the outdoor kitchen leaks, the tail light is broken and the back slide leaks if it rains hard enough. We hope when we take it back out there they fix everything correctly. I gave 3 stars because each individual we worked with was super nice and pleasant and the guy that was working in the little store was AMAZING!!! We loved him. Its the operation of how things run that is bad. It seems like communication and under staffing is the problem. I really hope they fix the items that need fixed on our trailer without issue. :)

    In November 2025, I purchased a new camper van from Parris RV. The van had six issues that Parris…read moreRV said they could address. Unfortunately, only one of these issues were resolved, and the remaining ones were either not fixed or were done poorly and required additional attention. 1. One issue was the intermittent working of the interior light switch. I assumed this was fixed, but the light switch is still flaky. 2. A cowling around the front fog light was missing. They replaced the cowling, but it fell off again after a few thousand miles. 3. The outdoor shower needed to be replaced. The replacement was not sealed properly and leaked into the interior of the van during heavy rain. There was also sealant on the side of the van from a sloppy job. The replacement shower head was leaking due to a missing rubber gasket. An interior panel was removed to access the shower, but it was replaced more than an inch out of line, making it impossible to make up the bed. 4. The toilet needed to be replaced due to staining from antifreeze. The new toilet was not secured properly to the base, making it wobble. This poor installation also prevented the toilet seat and lid from opening completely. 5. The interior upholstery on the sliding door needed to be replaced. They removed the original upholstery by destroying the panels. After removing the panels, they discovered that they had ordered the wrong ones and it would take several months to get the new ones. They reinstalled the original ones, but because they had ruined them, they installed them using scrap wood and wood screws. Not only did it look terrible, but the panels were hanging on by a thread and were dragging against the vehicle when the sliding door was opened. I had to remove the damaged panels, fix them, and reinstall them so the van could be used. When they finally got the new panels, I chose them and installed them myself, not trusting the personnel at Parris. 6. Finally, the lithium batteries were not working properly. The service department at Parris RV Service claimed to have reset the batteries, but if they did, it didn't work from day one. I took the van to a reputable dealer in Las Vegas. After the competent dealer tested the batteries they contacted the battery manufacturer, and determined that the batteries were faulty and needed repair/replacement. Parris RV was only able to fix one out of six items on the punch list. I had to fix or pay to have someone fix the other remaining items. Additionally, when I dropped the van off for repairs, it was clean. When I picked it up it was filthy, with handprints on the walls and doors, and debris on the floor. These are the reasons for giving Parris RV a poor review.

    RVs of America

    RVs of America

    (20 reviews)

    After years of researching off-grid trailers, we always kept coming back to Shane's YouTube…read morechannel. His in-depth videos answered every question we had--these truly are unique, purpose-built trailers, not something you can just pick up anywhere. We wanted a compact rig that could take us anywhere without a lot of fuss, and Shane's content made it clear what we needed. When we finally visited RVs of America in Utah, Josh took the lead on our purchase and made sure we got a very fair deal. Their service team worked quickly on the custom upgrades we wanted--knowing we'd traveled a long way, they had everything ready in record time so we didn't have to stay extra days. On pickup day, Coby spent the entire day walking us through every feature of our new trailer, double-checking that all our ordered options were installed exactly as requested. From start to finish, the whole RVs of America team in Utah was helpful, supportive, and genuinely kind. We couldn't be happier with our trailer or the customer care we received--and we highly recommend RVs of America to anyone looking for a top-notch off-grid setup.

    I am the owner of a Pause 20.3 and needed some warranty work performed Finding decent, quality, and…read morehonest places is harder and harder these days? ROA is a prayer answered! Blake (who handles the warranty support service in the Lindon Utah Store) was absolutely awesome! He had everything ready to go and said what he'd do and did what he said, an unfortunately rare thing these days. They had me fixed up and back on the road quickly and with no problems. I am a ROA customer for life now. Blake is a true asset to the ROA team and I can't say enough good things about his work ethic. You better hang on to this one Shane, lol... My Thanks, L. Cargill Flagstaff, AZ

    Quality Rv Center - rv_dealers - Updated June 2026

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