I bought my utility trailer from AAA in 2019 and have only good things to say about them. However,…read morethey went out of business in 2020. I'm guessing they were another fatality of the Pandemic.

Currently 4 of my 5 trailers are from AAA and I wish the other one was from there. Layne has always…read morebeen upfront on everything with me he is one of the most knowledgeable people there is on trailers he has always gone above and beyond to help fulfill my needs. Unlike others he doesn't pull any bait and switch like I have had others try on me he has always been up front and truthful even if it wasn't in his favor.

Took my 2019 Interstate trailer in for warranty work. They had it for 72 days and messed it up more…read morethan they fixed it. Very poor workmanship and employees who are careless. Then they don't take responsibility and expect me to accept it the way it is. NO WAY! We will be going to court on the matter, report being made to the BBB and possibly media coverage. These are only a sample of the damage caused by their employees.

My wife and I arrive at American Fork Trailers plus location at approx. Saturday 10:10 am. May…read more13th. 2023. We arrive at a large graveled lot with Orange cones blocking the entry way. There are 2 men sitting down on the edge of trailers on there phone approx 150 feet South of the entrance with a office that appears to be a small tan mobil office trailer. 1st appearances are everything for a business . Not good so far. One of the gentleman finally looks up and runs over to where we are in our car. He says " are you our 10:15 appointment"? I say " No I'm not" . 1st words out of his mouth quote " We only show by appointment only so we can't help you look around and you cannot buy A trailer today" it's by appointment only". My wife and I look at each other puzzled. I then say " okay I will go buy somewhere else". The gentleman looks shocked as we back away and leave. My wife and I went straight to "Utah Trailer Pros" of Draper Utah and had a great experience buying a black 2023 Criterion trailer. I highly, recommend "Utah Trailer Pros" . Nice facility, building, parking lot and Staff I previously owned a brand new Trailers Plus 8x10 2020 model I bought in Tulsa Ok from Trailers plus in Tulsa Ok to move to Utah..The trailers plus trailers experience now has unfortunately became build them cheap, the business model of trailers plus has became cheap, the facilities of Trailers Plus has became cheap and after texting on their website to ask to talk to a Supervisor who finally called 2 hours later was no help on the phone after listening to his message left in my voice mail. guess a District Manager should give me a call? The Criterion trailers are a little more money but much better built , fit and finish. I also don't need the huge decals advertising of trailers plus.com on another trailer. Take a hint. Trailers plus also plays with pricing between Ogden and American Fork. Yes it says appointment only on the trailers plus website but before it's never been a problem of looking before buying. I believe Trailers Plus employees need far more customer etiquette training in American Fork. Just my opinion. It just cost them a possible 6,000 dollars in a trailer sale and more bad reviews on Yelp, Facebook and Twitter.

I came in wanting to purchase the 2024 Wayfinder that was on your website at $10K less than the…read moremanufacturer's price but was very put off by the salesman, Glen something. Can't remember the guy's last name. He was so obnoxious and acted like a know-it-all that I asked to speak with the general manager who was not any more friendly or helpful than the salesman. What jerks! We are ready to begin our travels to see the trees change color on the East Coast as the fall season approaches, but I will never do business with this outfit, ever! T.M. Young

Enough cannot be said about how great it is to have this rv business in our community. We bought…read moreour very first rv from them back in 1989. Since that time we have had three motorhomes and have taken every one of them to Stewart's for repair work. Their service dept is top notch, true to their word and work hard to resolve repair issues. It is a pleasure doing business with them and will continue to do so. Highly recommend them!

Accidentally bought a trailer from the folks over here what a mistake on my part I was under the…read moreimpression when you go to big tex direct and buy a trailer they'd stand behind the product that was not the case in my situation they avoid blame each other and direct you in a circle to get anything handled not customer service oriented by any means whatsoever sales staff peddles lies to customers stating their product is built by a more superior manufacturer at a more economical price store manager seems to be the best thing they could find at the time always smoking in front of customers and does not have the ability to listen to the customers Thats Laura dont expect much from her at all. Tom the regional sales manager also has no customer service and wants to peddle inferior products to his customers. El the warranty specialist has no control and cant seem to get the story straight Long end of the story is I bought a trailer last July and it has been sitting unusable unused at their dealership for 8 months fully paid for and has had nothing but problem after problem after problem from day number 1 we dropped it off to get it fixed and rather than doing that they try to hold it hostage so the warranty can expire lol what a class act the games this company plays is unparalleled and completely wild!!!

Great staff and service, thanks to Randy who helped me get the trailer I wanted. The crew members…read morethat helped get the trailer ready and guided me step by step on how to use the trailer, thank you

Outstanding Service!!!! I have had 3 different machines in for service. They were professional and…read morecompleted their services on time and within my budget!!! They are knowledgable, dependable, and most of all trustworthy. The actively monitor there site, I have even asked for help after hours. They responded and helped a bad situation get better. They will have my business and will be recommended to my friends.

Amazing service and amazing shop! These guys do killer work and got my parts perfect! The shop is…read moresuper clean and professional

Premier Marine is the best. My boat wouldn't start despite changing a blown fuse. Aaron Davis,…read morethe owner, was able to get me in quickly despite being very busy. for a quick diagnostic. He was hoping he could diagnose and quickly fix my boat so I wouldn't have to wait the three weeks for an open spot. Within 20 mins he had determined my problem was a bad relay. He didn't have one in stock so he sent me to a local automotive parts store to get one, which I did and installed it myself. Everything is now back to normal. Aaron didn't win my business that day as he already had, but he further solidified my opinion that Premier Marine is one of the best, highest quality, and honest boat repair places I've ever dealt with. I highly recommend them. One thing that was different from the last time I had an issue and needed Premier Marines services, is email communication. When I called I got a VM message that directed me to send an email rather than leaving a VM. I did and it was promptly answered. We had an exchange of five or six emails over the course of a couple hours. Easy and convenient to communicate with and a nice way to have a record of all that was discussed.

Aaron is as honest and fair as mechanics come. Not only did he fix my issue with my mercruiser for…read morea very fair price, he fixed a few other things for free. I have an older 1997 Sea Ray, so some of the little things I had been looking over, but Aaron just took care of them. Also, my neighbor across the street has a fishing boat with a Mercury 90, and turns out he did great and fairly priced work last year for him as well. Next time I have a problem, no question I will be back. Thanks Aaron.

We have purchased our trailers for many years from Stewart's RV, now Bish. I would never advise…read moreanyone to go to Bish's EVER now. We were told we were absolutely required to sign up for Bish Fix and provide them with our credit card or we couldn't have our trainer's warranty work done. Bish Fix requires you to be on the phone with a technician, whose schedule you at the mercy of, to diagnose your own problems and needed repairs instead of taking your unit to their location for problem solving and repair. This includes getting down on the ground or opening panels to access electrical and other areas. Whatever happened to good old fashioned customer service. We will never buy another trainer from Bish and we will not take our trailer there for future maintenance or repair needs.

My wife's family has always cherished camping, making it a treasured tradition for nearly every…read moreholiday. After marrying, we eagerly joined them but always stayed in her parents' trailer. Anyone who's camped in a small space knows how quickly it can become challenging--especially sharing with family. So, when my wife excitedly said, "We should buy our own trailer!" it seemed perfect for creating our family memories. We visited dealership after dealership, touring countless trailers until they blended together. One day, my wife burst through the door exclaiming, "I found the perfect trailer!" Her excitement was contagious, and we immediately planned to see it. At Bish's RV, the salesperson warmly showed us the trailer. I specifically asked about an inverter, and she assured me it was "wired for one but doesn't include it." Comfortable with that, we discussed financing. She confidently promised they could beat any other bank by 50%, an offer that seemed fantastic. We slept on it and, convinced we'd found our dream trailer, returned the next day to complete the paperwork. After clearly agreeing on our maximum affordable payment, we were shocked to see the actual payment higher than agreed. Despite this, we moved forward, eager for joyful camping memories. Our excitement quickly turned to frustration. During our first trip, we found water leaking beneath the trailer when flushing the black tank. Disappointed, we returned it to Bish's RV, who also replaced a missing dust cap. With hopes restored, we believed our troubles were over. However, while winterizing, we discovered the water heater bypass valve wasn't functioning, forcing another visit. The following season brought more disappointment--the water heater wouldn't start. After a week-long stay at the dealership, we learned it was due to loose wiring. Our breaking point came on our most recent outing. My daughter sat down, and the bench collapsed beneath her. Her shock deeply saddened me. Inspecting further, I found the supports poorly stapled, careless and avoidable. Later, my wife quietly asked, "Does the fridge look strange?" Our hearts sank as we saw it falling into the cabinet, shattering our dreams of joyful, relaxing trips. Feeling disheartened, we contacted BishFix. Despite the warranty, they required a $190 upfront fee. We reluctantly paid, enduring a month of delays and frustrations as the technician awaited BishFix authorization. Another traumatic moment was the door lock failing, locking us out. Since we live in our trailer full-time due to my wife's role as a camp host, this was more than inconvenient--it was terrifying. After dinner with family, we found the key spinning uselessly in the lock. Panic overwhelmed my youngest daughter, who had a heartbreaking panic attack. Roadside assistance repeatedly asked for my details, promising callbacks but never helping. Desperate and exhausted, I pushed out a window screen and lifted my nephew inside to unlock the door. Finally, I drove an hour and a half to Bish's RV to speak directly with someone. After repeatedly explaining our situation, feeling unheard and overlooked, they arranged for a technician the next day. Upon arrival, the technician confirmed my suspicion that the blinds were installed backward. The always polite and professional service desk employee promised the Regional Manager would contact me. When he did, rather than providing solutions, he shared unrelated frustrations about delays on his expensive home project. Feeling even more unheard and dismissed, he eventually promised to evaluate our trailer's current value, leaving us waiting again. We've documented numerous build-quality issues, heartbreakingly evident from our very first trips. Photos show these issues clearly, but the emotional toll--the disappointment, broken promises, and seeing my family's excitement dashed repeatedly--is immeasurable. Even the door, randomly locking or refusing to open, symbolizes our experience. We share this hoping other families can avoid the heartache we've endured. Here is a link to the Google Review that has the images. https://maps.app.goo.gl/6v7SHSgaburBZ2B86

In response to the previous post here is a screenshot of our correspondence. No invoice was…read moreprovided and you asked me to pay with cash, but I asked to pay with a check.

1st business I called in a time of need as my trailer took some heavy damage in an accident on the…read morefreeway. Jason answered the phone and told me to bring my trailer over for him to look at. Once he took a look at it he said it needed a new hitch and he could have it done by early afternoon. He went and got the parts and welded a new hitch on just like he said. He got us back on the road quickly as we were just passing through Sandy on a road trip. Very impressed. The new hitch is heavy duty and has worked flawlessly. Highly recommend Jason for quality work and customer service!!