I have been with Darrell's personally since 2010. I have 2 units at separate locations & this last…read moresummer came across a small issue & needed a manager. The manager of the specific location brought in another manager to basically handle the situation and do his job for him. The other manager he brought in was by the name Clark. You guys I could not rave more about this Darrell's employee Clark. He came through, calmed my storm & went above and beyond to make me feel better & to solve the small issue at hand. I honestly don't know if the REAL DARRELL is still alive but as a business owner myself, I think employees like Clark are such a special treasure. I would want Darrell's to know just how lucky they are too have Clark on their team and how much he truly does to represent the company and his fellow co workers in a positive light. He takes his position and goes above and beyond to fulfill expectations, all while having a smile on his face. I will forever be a loyal customer to Darrell's just because of Clark. Thank you for showing me that customers do matter and that my personal possessions are safe and protected on any Darrell's property!!

The facility was clean and the process was fast. The staff here are very strict which is good, it…read morehelps with the upkeep of the facility. The staff was very friendly as well. Make sure you bring your own lock, unless you don't mind buying the ones they have there. Overall quick process to rent and terminate rental contract.

This is my first time renting a storage, the lady in the front was so kind and she made all my…read moreanxiety and worries go away. I explained everything I needed to put away as my lease is up at the end of the month. She was so helpful, everything was fast and easy

Nice clean place. Reasonable rates. Hard to get on the phone but good in person. It's always full…read moreand I had to wait a few months to downsize into a smaller unit.

Kelly and the others are always so friendly and helpful. Today, for example, I requested use of the…read morebathroom and the hauling cart, in that order... ...when I emerged from the restroom, the cart was in front of the door, ready for me to use.

My move out experience was completely unacceptable. Emma was completely rude and did not return my…read morepayment I prepaid. I was locked out of my unit due to their upgrade to their lock system. When she called me back to argue why being locked out of my storage was my fault and then aggressively argued with me then hung up. Prior to my move out, a week ago to be specific, i emailed staff and asked them to please let me know when they were changing the lock so that I could come down and get the new key but they failed to do so. The reason I chose this location was the flexibility in hours, i understand my rights as i am part of a legal firm that practices in contracts! Keeping a prepaid payment for 2 days due to you changing the locks to upgrade your system is an illegal lock out, especially when i request to be let known which specific date you changed my locks. The other staff there are amazing, Emma is very unprofessional and disrespectful ans has no customer service skills, she couldnt even carry a conversation with me in the office! She acted as if i was burdening her even for a receipt!​

After just about calling every storage facility in the Central Valley I was at my breaking point…read moreand about to give up. This was the only facility to follow up with me to check if I still needed storage.

Reasonable price and clean facilities. Great customer service…read more Affordable prices .I recommend this place

Management was very accommodating and the property is maintained well. I have had other storage…read moreunits and I recommend the CubeSmart in Clovis over all others.

Horrible service and rude people! There prices do Not match what is displayed on their website…read moreeither save your self the money and time, go somewhere else! I called about a 10X13 for 50$ which is displayed on there website, but no the lady called to tell me i was wrong there websites wrong they need someone to fix that. And in fact they dont even have 10x13's. Wow, they even have pictures on line of the units 10x13's for 50$

SPACE D21. very nice and clean facility. Ive been a customer at this facility for almost 2…read moreyears. In those 2 years they have raised the rates 3 times. Still best facility in town

I have always had good experiences, and I have had my unit for several years. However over the past…read moremaybe year, my card has been charged without my authorization on several occasions, is this allowed? When I've asked for confirmation that it is possibly in the contract I've received zero follow up. Most recently I gave a date when I would be paying and asked that they not charge my card, again as I have dealing with the passing of my sister. They called, I didn't get around to paying and logged in to do so this morning however my card was already charged. I would appreciate some response.

Randy is professional and courteous. Facility is very clean. easy to make payments over the phone.read more

A class action lawsuit is on the way,If they don't stop charging 3 late fees per month .Theses are…read morenot $20 late fee they are astronomical .Day 1 late fee Day 10 late fee day 30 late fee...My late fee are over $30 each..If you pay on there new system payment platform WHICH Alleged the OWNER owns the platform ..Is this legal??? California law says 1 late fee or 15% but should not be charged 3 times a month.This is not lien charges ...These are late fees.Enough is enough! No one is above the laws..People are losing there storages because of these fees..I should not be paying over $90 for a late fees for paying on 11th rent is due on 1st of every month.Im making sure this is looked into with a fine tooth comb.

I needed a storage ASAP and found this storage place. Called and Kevin assisted me and was very…read morehelpful. He helped me Find the storage I needed and wasn't pushy at all. He gave me a price with no scams or strings attached. There is someone here at all times and tones of security cameras and alarms. I feel safe leaving my things here in the time being.

Everything! please read my email... the stress of moving or just storing extra personal items can…read morebe very hard on anyone. After looking around this is the best Storage facility in Fresno. Please read my email.