I have been a volunteer Bible teacher at freedom village skilled nursing since 2007. the best…read morereview that I can give freedom village would be that I plan to stay there when the time comes that I need their care. I have served at Freedom Village weekly for 19 years and have never seen an instance of neglect or poor care.

Best skilled nursing facility in Southern CA! Pleasant, caring, careful staff. Very clean facility…read more Enough staff to service the patients which is more than you can say about other such facilities. We were lucky to land there!

ALL THE YELP REVIEWS ABOUT NEGLECT ARE CORRECT, DO NOT IGNORE!!! KEEP YOUR LOVED ONE AWAY FROM THIS…read moreAWFUL FACILITY! My father was admitted to Trabuco Hills Post-Acute after being discharged from Hoag Irvine. Against our better judgment, and under pressure from insurance, we agreed to the transfer. It is the biggest regret of my life, worst two and a half days of my dad's life. On Friday, January 30, 2026, during a routine visit, I found my father visibly distressed. He was agitated, complaining of pain, had a severely red and swollen left eye, and his blood pressure and blood sugar were both dangerously high. Given his recent stroke history, this was extremely alarming. What was even more alarming was the staff's response -- or lack of one. I asked if a doctor was on call. There wasn't. I asked if he had been seen by a doctor. The head nurse did not know. She then called the physician because there were no notes or treatment plan documented. We were told the doctor "thought it was just an infection." They downplayed a potentially serious medical situation while my father was clearly suffering. Because I did not feel he was safe in their care, I made the decision to have him evaluated in the ER to rule out something more serious. Instead of support, I was met with pushback and attitude from the nursing staff. During this urgent situation, a member of administration, Mike Perez, came into my father's room -- not to assist with medical care -- but to pressure me into signing admission paperwork. Meanwhile, I could not get clear medical answers or a doctor to properly assess my father. When paramedics arrived, I requested he be transferred to his usual hospital in Orange. The head nurse declined and attempted to go around me during the transfer process. After the hospital evaluated and treated my father, Trabuco Hills refused to accept him back. Even ER staff at UCLA Medical Center were extremely apologetic about the situation and expressed disbelief that the facility would decline to readmit him after only four hours in the ER. They had difficulty reaching the facility, and when I finally got through, Mila, a night nurse informed me that because I advocated for my father and he had been in the ER briefly, they had already given his bed away. Given. His. Bed. Away. As a result, my father spent days in the ER in limbo waiting for placement at another facility -- all because I insisted he receive proper medical evaluation. I will never regret advocating for my father. He is now in a better facility where he is treated with dignity and appropriate care. But no family should have to go through what we experienced. If you love your family member, think very carefully before choosing Trabuco Hills Post-Acute. And if you have no choice, know your rights and contact the Ombudsman's office. No patient should be treated as disposable.

My husband was released from ER and sent to a Skilled Nursing Facility for further care and…read morePhysical Therapy. He was placed at Trabuco Hills in Lake Forest, CA. In Orange County, CA. We were very pleased with his care. The Staff were very helpful and caring. The food was very good and they could prepare it for those needed different levels of assistance. The facility is very clean. They manage the medicines carefully for each patient. And the Physical Therapy was daily. Our Case Manager was Gil Gapay and he was excellent. He oversaw Peter's care and when getting prepared for discharge to a Board and Care Home, he arranged: special Transport using a wheelchair, arranging Home Nurse Care, Physical and ordering a new Wheelchair (coordinating with our insurance). I would recommend them. It is not an easy situation for any family to go through. Navigating all the details can be quite overwhelming. Having great help makes all the difference.

End to end this facility delivers the best care of any we have experienced! Everyone who works here…read moreseems to embrace their role and deliver care with empathy and patience. Kim engages residents in fun activities. Ali is a nurse I wish we could take home with us due to her kindness and genuine concern for her patients, and Heidi was just amazing as she helped mom stay positive while navigating loss of speaking and difficulty eating. What a terrific organization from front desk staff to every aspect of care!

My mother was a resident there for 30 days after a broken hip. The staff is so kind, understanding…read moreand patient. My mom has severe dementia so it was not easy for her or for them. Under the circumstances, they did an excellent job! The General Manager, Spencer, greeted and spoke to my mom every day in Italian and she felt special. Laura, her RN, was impressive and didn't miss a beat. Jessica and Victor, the CMA's, were especially kind and patient with my mom. Kimberly, Activity Director, brought a smile to everyone and was always uplifting. Thank you for taking g good care of my mother.

I spoke with Dael Hubero twice about having a caregiver come to my home after I have surgery next…read moreweek, and even though I won't need someone after all, Dael made such an impression on me with her calm and caring voice and manner. I think a company's performance is a reflection of its management, so if I ever need these services in the future I will certainly call Dael. Thank you!

From the owner: BrightStar Care is a leading home care and medical staffing agency aimed at providing A Higher…read moreStandard to those entrusted to our care. Our professional care teams, each led by a Registered Nurse, deliver expert, compassionate, and personal care.

BrightStar Care has the most caregivers and nurses in Orange County. The caregivers get ongoing…read moretraining throughout the year. They have the most quality caring caregivers. They offer various types of care from home health care to hospice, etc.

Living in Irvine it is important to have a Mandarin speaker to commuicate with the family…read more Brightstar Care has Mandarin speaking caregivers. Thet have the most diverse caregivers in Orange County. BrightStar is there for you!

It's rare to come across people who still enjoy their jobs, IP Nurse Jayna is one of a kind she…read moreleads with knowledge & integrity. Her passion shines through her & motivates those around her. She is such a GREAT addition to the already amazing Laguna Hills family & facility !

I would like to recognize Jayna Richardson, Infection Prevention Director at Laguna Hills Health…read moreand Rehab, for the outstanding work she does every day. Her urgency, professionalism, and generosity never go unnoticed. Jayna consistently goes above and beyond to ensure the safety and well-being of residents, patients, and staff, always responding promptly and effectively when needed. What truly sets her apart is her willingness to help others and her dedication to doing her job with excellence. She approaches every situation with compassion, knowledge, and a positive attitude. It is clear that she genuinely cares about the people she serves and takes great pride in her work. Laguna Hills Health and Rehab is fortunate to have someone as committed and hardworking as Jayna on their team. She is an incredible asset to the facility and an all-around great leader in infection prevention.

My father has been living at Sunrise of Mission Viejo for nearly four years. The facility itself is…read morehomey, comfortable, and clean, and the cost is lower than most of the other facilities I toured. But the real stars are the people who work there. The staff is kind, caring, and immensely helpful. Most importantly, they treat the elderly residents with respect. I'm especially grateful to Tisset Domingo, the Executive Director. She goes above and beyond for the residents and their families. If you are considering an assisted living facility, look no further!

My family is thrilled to have my brother live at Sunrise of Mission Viejo since 2010. The…read moreaccommodations provide us peace of mind. Given how much he loves this community, my family couldn't be happier! Sunrise commemorates the major holidays as Mother's Day, celebrated this morning. We rejoiced. I 'take my hat off' to the warm, inviting, and insightful staff!

Olivia was my concierge nurse this summer after surgery that required an extended stay locally…read more She was with me for the first 24 hours and then made daily visits for several days following. She also was the one to pick me up and transport me back to my hotel after surgery. All of that was pre-arranged and in the price quoted, but Olivia went above and beyond in countless other ways to be supportive. She chose to attend my pre-op appointment to better understand the procedure and surgeon instructions. She then followed me back to my hotel to ensure she knew my room setup and supply situation. She also started coaching my sister - my longer term caregiver - on what to expect, how to document my pills and drains and more. She did a great job working with my surgeon's office taking photos to be uploaded, ensuring the wound vac was attached per their specifications and following dressing change protocol. While with me, she also helped with meals, hygiene items, some light massage for the swelling and even ongoing conversation to pass the time. Even after my sister took over, she lent us her wheelchair for my post op appointment and additionally came on her own to retrieve it so she could also personally check in with me. We continued to text over the following weeks, and although my recovery was going well with support from friends and family, I knew she'd be available if I needed anything else. Thanks again, Olivia! I'd recommend any patient thoughtfully consider her as part of your recovery plan if in the Orange County area.

Came up to Huntington Beach to have a mid face and neck lift and needed professional nursing…read moreaftercare while staying at a local hotel. I did a tremendous amount of research until I landed on Nip/Tuck Nursing Aftercare and I was absolutely delighted to work with the owner Olivia who provided excellent professional post-surgical care and delivered above and beyond service to myself and my wife..She spent tremendous amount of time educating me before and after the procedure picking us up from the surgical center, driving us to our local hotel and keeping me balanced and in a good state of mind and physical health through the initial days of recovery. If you're looking for someone for post-operative surgical care for cosmetic procedures, her company is the only one to hire fantastic experience

Queens Home was fantastic & so caring. I only wish I had moved my mom there months earlier.read more

My brother and I did not want to use an in-home facility at first but it was the best option for my…read moreaunt as she needed 24 hour care and assistance. Meeting with Kathy gave us a level of comfort that our aunt would be well taken care of. This is an understatement as the entire staff is amazing and caring. They were informative of any changes or needs for our aunt and the house was always full of smiles. We always felt welcomed and found our aunt happy (even when she was not sure where she was). We would recommend Kathy and her incredible staff to anyone looking for a care solution for a loved one.

I recently spent three weeks at Palm Terrace Rehabilitation Center and want to share how grateful I…read moream for the care I received. Everyone in both the therapy departments and living quarters was kind and helpful, but a few individuals truly stood out: Raphaelle (LVN - day), Daniel (LVN - night), Dillon (wound care), and Sam (CNA). Their compassion, professionalism, and attentiveness made such a difference in my recovery. They treated me with dignity and genuine care every single day. In Physical Therapy, I worked most closely with Jordan and Nathan. They were motivating, knowledgeable, and incredibly encouraging. They helped me regain strength and confidence in ways I will never forget. I am so thankful for the wonderful team who helped me through a challenging time.

I do not recommend Palm Terrace. First of all, they did not write the medication down properly on…read moredischarge. My mom was supposed to have a tapered course of meds and they only wrote down the first part, therefore my moms meds were stopped after ten days instead of 20 days and my moms meds got a c diff recurrence. Secondly, all of my moms clothes went missing. I had to search the laundry room and two of the lost and founds. I was only able to find one item. The staff found most items a few days later, but her $200 jacket never turned up. It was stolen by staff member. O other explanation. I asked to be reimbursed a few times and never got a reply. I also asked for copies of the discharge paperwork and never got a reply The people caring for my mom were good but the medication error could have cost my mom her life.