Closed! Called their number to get something repaired, number not in service. Sign out front says…read more"For Rent". Very disappointing!

I I purchased a pair of boots on line and discovered there was a small manufacturing defect in…read morethem (the insole had a small crease in it near the toe) when I tried them on. I decided that I liked them so much that instead of returning them I would have them repaired. I dropped off at Mr Van's where I was given a claim slip and was told I would hear from them when they were ready. Nearly two weeks later I hadn't heard from them at all, so I went in to ask if they were finished. I was told that they couldn't be repaired and I should return them. They never called either one of the two phone numbers I left them to tell me that they weren't going to do the repairs. Completely unprofessional.

Quick, very professional service, priced well, nice shop. The owner is patient, very knowledgeable…read moreand is commutative. Boots come back like new. Fixes ladies& kids shoes as well. A true artisan.

Kim did a great job putting leather half soles on my 40 year old cowboy boots. Dropped them off…read moreabout noon and they were done the next morning early. He has replaced heals for me in the past. All were done at a fair price. Not cheap because he does not do cheap work. Quite reasonable though.

Great place to purchase boots ! I love this store !!! Excellent customer service with a friendly…read moreattitude!

I bought a pair of Irish sitters there 8 mts ago. I wore the piss out of them they started holding…read morewater and cracked and my feet would be soaked at the end of my work day. I went there to see if my boot where cover under a guarantee red ring has I was a pass the cut off for my Irish sitters these guys at the red wing store in saginaw took care of me the gave me half off credit took the boots I walked in from me putt me in a more roughed pair of boots to meet the need of the demanding work environment and gave me the correct conditioner for the boots. I can't tell you how great it felt to be taken care of like that and to know they stood by their products they sell there I will never buy boots from anyone else and will send everybody i know to that store thank you red wings saginaw mi for taking care of me!!!!

Marcie has repaired a few leather items for me: boots, chaps, jacket and ottoman. she does amazing…read morework!!

We were looking for a product to touch up or otherwise hide some wear on our leather sofa. The…read moreservice at Rohde's was excellent. The gentleman who helped us presented options and found the perfect product AND color for us. Also, I bought a leather, hands-free "purse" for my husband that I found on-line. Wish I had gone to Rohde's !! He had a good selection and I prefer actually seeing and touching what I buy before I buy it. Will be back.

Amazing, flexible, responsive service. The team here knew…read morewhat we needed and took care of us! We will definitely return!

I took in a pair of 50+ years old acme cowboy boots w/ the soles worn out. The workmanship was top…read moreshelf. I strutted them into a Dwight Yoakam concert looking good.

Needed to have a zipper repaired on luggage. Took only a few days. Zipper replacement works great…read more Reasonably priced.

I brought in a brand new, expensive Filson double-layer bridle leather belt -- still with tags --…read moreto have three holes added. This was on June 20, 2025. I made it very clear that the new holes needed to match the original ones exactly -- in spacing, alignment, and edge quality. Unfortunately, the result was extremely poor: the holes were uneven, misaligned, and visibly damaged the belt. This was not just disappointing -- it rendered the belt unwearable. I expected professional craftsmanship from a shop with a long-standing reputation, but received the opposite. I will not return and cannot recommend this place for any precision leather work.