Morgan may be a hard worker but at what I dont know because it sure was not applied to fixing the…read moreheels on my high heels! And he had the audacity to blame it on ME! Therefore, I just paid him for his rudeness as I quoted to him to never get my business AGAIN! Eight fingers and two thumbs down! I Took my business across the bridge for the shoe repairman to fix Morgan's MESS! Thank You for reading what I finally made the time to express! No I am from Saginaw Mi.

Morgan is a hard worker and does beautiful work. We always took my husbands cowboy boots and dress…read moreshoes to him for a great shine, or if they needed new heals Morgan took great care of them for us. He also put new handles on my favorite leather purse for me.

While visiting Saginaw I bought a couple pair of pants that I wanted to wear while on vacation. I…read morechecked a couple larger stores but they could not get to my stuff for a few days. I was referred to RW by my cousin and I could not be happier. The guy that helped me was one of the nicest people you could want to deal with. I got there about noon and he had not only one but both pair of pants ready for me by 5 p.m. and charged me half of what I would have paid back home. The next time you need some alterations done go to RW and you won't be dissapointed in his customer service, workmanship, pricing and turn around time. All while supporting a locally owned business

This place was recommended by another repair shop. And they guys are nice polite they took care of…read morethe problem I had. I would definitely use them in future if needed. Not to mention it was almost an hour each way but worth the trip.

They fixed my phone screen within 30 minutes, it was great and quick service. Would totally…read morerecommend to anyone who has a broken phone! I myself will be back very soon

A tailor that doesn't see the value in mending a customer relationship…read more.. B & G Alterations in Midland off Ashman Street is one small room with one sullen seamstress named Pat. I had a sewing project for her that I imagine tailors do on a regular basis... replace a zipper. Just a pair of cotton shorts... no quasi Justin Bieber leather costume. Pat said my shorts would be done in a week. She seemed relieved that she had a zipper in the right color. When I picked the shorts up, I noticed she used a heavy-duty zipper for my light cotton shorts. The chunky teeth on one side were sewn curved into the side seam, rather than simply ending straight at the top... the curve of the zipper was so pronounced that it forced the front of my shorts open. I asked Pat why she chose to sew the zipper so that the teeth on one side arched into the seam. She said that's how the previous zipper was put in. I ignored her white lie and explained to her how I'd like the zipper to be sewn in... just like any other pair of shorts; flat at the top, teeth ending straight to the top. She said she thought she was doing me a favor by using a heavy-duty zipper and she had to do it that way with that zipper. Later on in the conversation she stated it was the only zipper she had in the right color (truth should not be that difficult to share). There were no apologies. No, "let me make it right". Nothing. She seemed annoyed that she would have to get a different zipper. Going on two weeks, I left her a message to ask when my shorts would be ready. When she didn't call me back after two days, I called again. She said she didn't know when the zippers would come in... they were on back order. I'm sensing another white lie. I told her I wanted my shorts and money back. She said that was fine but she would then have to take the (heavy-duty) zipper back out. I must admit, I don't know how much it costs for a zipper, but Pat sure values them like gold. Maybe next time she'll see the value of a customer.

Pat has sewed many things for my whole family over the years: ice skating uniforms, large custom…read morepillow covers, curtains, alterations on dressy clothing, and many hems. She is always very polite and does a great job. She has a lot of loyal customers who are also pleased with her work.

Great place to wash my rugs. My machine can't handle it but theirs can. Always clean, always…read moregreeted.

Only go here if you want to pay for the dryer twice and wait 2.5 hours and have the dryers not work…read moreand go home with wet clothes as it closes and you have to go.

I was looking around on a Saturday for somewhere to get fitted. I stumbled upon this hidden gem and…read morei'm glad I did. Sal found me the perfect suit in literally 3 minutes! He had it tailored and ready for me in only two days after that. I was massively impressed by the expertise, enthusiasm, and mostly the kindness. It was my first time in there and he really hooked me up. Wish me luck towards my wedding!

Sal has always been good to me back in the day so I know that he and the staff will do a fantastic…read moregood getting me ready for my future wife.

Always cleans whatever it is in a timely manner. Took care of my wife's wedding dress with the…read moreutmost care, and even packed it away in a box. Reasonably priced. Local pride.

Going there for many years. Always excellent service and very fast turn around. My family always…read moredoes all their dry cleaning at Clayton's

I brought in a child's party dress to get a stain remove on the front of this dress as you can see…read morein the photo. I went to pick it up and it wasn't ready and it was told it was still soaking...really. When I returned a few days later the stain was still there and this older woman suggested I cut off the lace bow and sew in a different one? Really? Why would I damaged this beautiful dress like that! I've been a fashion designer and seamstress for over 40-yrs and I know How to remove a stain as shown in the photo that took only 5-minutes! This person was lazy and ignorant thinking someone like myself was oblivious on removing a stains. Nevertheless, I won't return there again!!! Good luck people.

Suggestions: Don't lose clothes entrusted to them to clean…read more They lost my clothes and for one year had me come back several times saying they found the clothes and then admitted to losing them and to meet "Johnny" for payment. Finally today they said it's been a year so we donated your clothes. Liars I will explore my options Don't use this business. Unprofessional and zero integrity