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    Quality Suites

    1.7 (32 reviews)
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    No power.. non attached AC.
    Heather N.

    We booked on their parent company Choice Privilege for a 4 night stay over the July 4th weekend. Positives: room was spacious. Even with an unexpected additional adult male we weren't cramped. Negatives: worse stay ever! Anywhere! Front doors broken so lobby area was same temperature as outside. In Texas in July hard pass. A/C in the hallway had fallen off the wall and the one in room rattled so hard it was ready to fall out of wall. There was a bag over the smoke alarm. Could not connect to the Wi-Fi even with front desk help. TV remote only half controlled the TV. To change the volume or turn it off you had to do it manually. The pool was broken. The ice machine was broken ( but we could get ice ourselves at the gas station) Grain only breakfast options. Oh yeah there was police evidence tape still on the door jam.. :O!! At night 3 they lost power and told us they could not refund us to allow us to obtain another room elsewhere. Our belongings were locked away in the room till the next day. We obtained another room at 1am after learning ourselves power wouldn't be restored that night. Next morning obtained belongings and they said couldn't check me out early because our reservation was for another 2 days and they still couldn't help with a refund. It's now been 20 days and still no refund. Disappointment in Choice Privilege and in their hotel. If I could zero as a mark I would.

    They need to close down. I booked a last minute reservation at this Hotel because my son is moving into his dorm at Sam Houston on 8-16-2024. I told the representative on the phone what my expectations were for a Hotel and it has to be nice. LIES!!!!! As soon as I pulled up to the Hotel it gave Motel 6 vibes. As I checked in it was humid and had a smell. As we got on the elevator it was dark and humid. I got to my room and it had the same smell as the lobby area. I turned my flashlight on to check the mattress for bedbugs because that's something I do at every Hot I stay at. As I got to the 2nd bed, I kept seeing a red spot. I pulled the fitted sheet off and the was a blood stain on the mattress pad .There was chips and trash still on the carpet. And Capri Suns packets behind the bed. I wish I could give 0 stars on this Hotel. They should be shut down. When I went downstairs to turn my key in the Receptionist apologized and said she could give me a better and bigger room. Hell" she should have did that before I complained. I will tell anybody don't stay there

    Green pool. Actually got worse over night!

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    Hampton Inn - Double room

    Hampton Inn

    (18 reviews)

    $$

    Memo to the front desk and the fellow working breakfast: it is NOT acceptable to wear Airpods in…read moreguest-facing areas. You can listen to music on your own time. Also, "huh?" is not a professional reply to a guest asking you what room he's in (after you forgot to write it, being too busy listening to your music). Try "excuse me" or "pardon."

    When they first opened I would call this a 4 star review. We have stayed here many times while our…read moredaughter attended Sam Houston. This latest visit may be our last. Quality and cleanliness is not important to them apparently. I could see from the start that the hall and elevator had not been vacuumed, yet they claim to have stringent Covid 19 cleaning standards. The room was okay, but the furnishings are already showing wear. The toilet paper holder was missing from the bathroom and the vinyl tiles on the floor were starting to peel up. The AC used to be controlled from the wall but that no longer worked. Seems like it's controlled from the unit under the window now. Even though I set it to 65 it struggled to keep the humidity in check. I went for ice and found two of the floor's ice machines inoperative. There was a pile of trash in one of the ice machine rooms that stunk. No one is here to empty the trash. Breakfast is now pathetic. They only had light roast coffee and and it was lukeward and ran out. Could not find any kitchen staff. No hot items for breakfast, just some cereal, oatmeal, and a few pieces of bread for toast. This location is in dire need of new management.

    Fairfield by Marriott Inn & Suites Huntsville

    Fairfield by Marriott Inn & Suites Huntsville

    (19 reviews)

    Fairfield is my favourite hotel in Huntsville, TX but they failed miserably this last time. It was…read morebad enough that the elevator was out of service so they tried to be considerate and give me a room on the 2nd floor so I would have to walk up one flight of stairs. The accommodation was very comfortable, nice and clean however when I went to closed the drapes, which were not a full set, did not move which really was not a problem but the room was right above the pool and there was a flood light that not only lit up the pool area but shone right into my room. I could have requested another room but I was too exhausted the two nights when I arrived each evening at my room and wasn't really annoyed, just wanted to sleep. I must say that the morning breakfast didn't disappoint, Hopefully on my next visit, the elevator will be in working order and I will get a decent accommodation.

    The location was great! Staff could be a little more friendly in tone, not to say anybody was rude…read more Every employee we ran across was just very dry in terms of speaking and kind of made me feel like I was bothering them. Now when it comes to the room, the crevice attachment on their vacuum, really needs to be used. The main area of the carpet was relatively clean, but all around the edges was gross. My daughters were utilizing the bathroom to do their make up and hair, so I opted to go sit on the floor in the room in front of the long mirror. Let's just say I got a towel so I can sit on it versus straight on the floor. They also need to add real blackout curtains. There were outdoor lamps that were shining right through our room so we did not get the best sleep. They have these little faux blackout curtains on the side that you can't close. Would I stay here again? If I was in a pickle, yes. For $189 a night I expect check in with welcoming smile and cleanliness.

    Red Roof PLUS+ Huntsville

    Red Roof PLUS+ Huntsville

    (13 reviews)

    $

    This was a decent room at an affordable price. The motel and room were nice and clean, and well…read moremaintained. It is in a convenient location right beside I-45 and only minutes away from many stores and businesses in Huntsville. I was on a budget and staying for a week, so having a mini-fridge and microwave and free wifi in my room were a big plus for me and helped me decide where to stay, as many other budget motels in the area didn't have these things. In the complaint column, I do have to say that the hallway outside my room was extremely noisy during sleeping hours, with people coming and going and making noise in the hall at all hours of the night. The doors are heavy and slam loudly unless the person using the door is being careful to close it gently (which most people do not). Because my room was located on the end of the hall, the door to the outside of the building would make gust of air rattle my door, sounding like someone was knocking. There are also train tracks located within hearing distance, so keep this in mind if that's something that might disturb you. So if you are a light sleeper like me, I would highly recommend bringing ear plugs if you stay here. The windows (which were made to open and close) were screwed shut, which was frustrating as I like fresh air at night, regardless of the temperature. SInce I was on a second floor room, I don't see why the windows had to be permanently screwed shut. The wifi was also sometimes erratic, but did work most of the time. But overall this was a nice room at a good price for someone on a budget. The pool was nice and the staff were friendly. Just bring earplugs.

    I was trying to check in with my husband been coming and stayed here 30 different times and tonight…read morewas different ladies at the front desk used profanity and was the worst staff here iv delet with she should be fired for offering sexual favors for hotel rooms and also checked in came down asked for pool towels there was none and asked her if she could give me a extra towel said no ur husband come get it also caught her sleeping and not taking care of customers having to wake her up so I checked out because of the nasty staff they had sorry but truth hurts great day u lost my business for ever

    Quality Suites - hotels - Updated June 2026

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