Stayed for a night at Hampton Inn during our campus tour of Sam Houston last weekend. We brought…read moreour 2 little pups with us for this trip. It's a nice hotel. Clean. They have cookies at check in. It was pretty quiet when we were there, which was a relief because of our puppies. Our room on the 4th floor(414) was comfortable. Loved the location. It is close to restaurants, Target, Kroger Walmart, etc and a short drive to Sam Houston University. Lots of grassy area to take the pups and they have poop bag dispensers as well. They have a large parking lot too. Breakfast was the usual hotel offering except for had what looked like sausage patties which didn't look very appealing. Besides that, everything else seemed ok. The waffles are always a winner. We all enjoyed our stay here and will likely stay again if we're ever in the area. Btw, if you're traveling with pets, make sure to call and confirm the pet fee before booking.

Here was my TV. Two remotes and neither worked except to turn it off and on. The room is mediocreread more

We are back again. Did I mention how much I love this hotel? As a frequent traveler I am in soo…read moremany hotels. And this is my favorite. Thank you to the staff for making it special!! So kind and attentive and just all the touches!!

We attempted 3 rooms at this hotel: Room 117 was dirty and towels in the floor and beds not made.,…read moreRoom 315 had FLEAS in the carpet that were biting us, Room 424 had an ottoman in the living room section with food crumbs and trash cans were full of used ice cream containers. Another guest asked for a net to clean the pool because of the amount of debris. Management was unconcerned and the Hilton help desk provided no amends as a Hilton Honors member to address the issue. All they could do was notify the hotel.

As soon as we walked in your could hear the A/C unit. Sounds like it is grinding on something. It…read moreis so loud you cannot even hear the TV. When you sit on the bed it sounds like a piece of tin roof blowing in the wind. And they still charge about $130.00 per night. Will not be staying there again.

I never complain but I had the top 5 worse sleep of my life due to an A/C unit that sounded like an…read moreidling V8 engine. I almost slept in my truck and paid the $190/night with glee.

If I had the option of 0 stars that's what it would be.This was our first and last time to ever…read morestay here! What a shame. To go visit your child and stay on campus to be near them and then end up sick as a dog. This place had mold in their windows, then when I called back and spoke to a manager named nick he said it was dirt. I would be embarrassed to even say that and to pass it off as if I am lying. Did you test that dirt and where are the pictures of the clean up then?? I will be taking this higher up because it's bs. As soon as we stepped in that room it was smelly. Then that night as we slept but couldn't sleep due noses feeling tingly and throats starting to hurt we knew something was wrong. Then to be dismissive about it on top of it all just got me.

I stayed here during a campus visit to see my son at SHSU. Check in was a breeze. The room was…read moreclean and the bed was comfortable. It is super convenient to the campus. Parking is onsite and for patrons only (you check in and present your license plate). It was very quiet when I was there. For the nightly charge, it was definitely a "stay again" property for me.

Memo to the front desk and the fellow working breakfast: it is NOT acceptable to wear Airpods in…read moreguest-facing areas. You can listen to music on your own time. Also, "huh?" is not a professional reply to a guest asking you what room he's in (after you forgot to write it, being too busy listening to your music). Try "excuse me" or "pardon."

When they first opened I would call this a 4 star review. We have stayed here many times while our…read moredaughter attended Sam Houston. This latest visit may be our last. Quality and cleanliness is not important to them apparently. I could see from the start that the hall and elevator had not been vacuumed, yet they claim to have stringent Covid 19 cleaning standards. The room was okay, but the furnishings are already showing wear. The toilet paper holder was missing from the bathroom and the vinyl tiles on the floor were starting to peel up. The AC used to be controlled from the wall but that no longer worked. Seems like it's controlled from the unit under the window now. Even though I set it to 65 it struggled to keep the humidity in check. I went for ice and found two of the floor's ice machines inoperative. There was a pile of trash in one of the ice machine rooms that stunk. No one is here to empty the trash. Breakfast is now pathetic. They only had light roast coffee and and it was lukeward and ran out. Could not find any kitchen staff. No hot items for breakfast, just some cereal, oatmeal, and a few pieces of bread for toast. This location is in dire need of new management.

Fairfield is my favourite hotel in Huntsville, TX but they failed miserably this last time. It was…read morebad enough that the elevator was out of service so they tried to be considerate and give me a room on the 2nd floor so I would have to walk up one flight of stairs. The accommodation was very comfortable, nice and clean however when I went to closed the drapes, which were not a full set, did not move which really was not a problem but the room was right above the pool and there was a flood light that not only lit up the pool area but shone right into my room. I could have requested another room but I was too exhausted the two nights when I arrived each evening at my room and wasn't really annoyed, just wanted to sleep. I must say that the morning breakfast didn't disappoint, Hopefully on my next visit, the elevator will be in working order and I will get a decent accommodation.

The location was great! Staff could be a little more friendly in tone, not to say anybody was rude…read more Every employee we ran across was just very dry in terms of speaking and kind of made me feel like I was bothering them. Now when it comes to the room, the crevice attachment on their vacuum, really needs to be used. The main area of the carpet was relatively clean, but all around the edges was gross. My daughters were utilizing the bathroom to do their make up and hair, so I opted to go sit on the floor in the room in front of the long mirror. Let's just say I got a towel so I can sit on it versus straight on the floor. They also need to add real blackout curtains. There were outdoor lamps that were shining right through our room so we did not get the best sleep. They have these little faux blackout curtains on the side that you can't close. Would I stay here again? If I was in a pickle, yes. For $189 a night I expect check in with welcoming smile and cleanliness.

I was trying to check in with my husband been coming and stayed here 30 different times and tonight…read morewas different ladies at the front desk used profanity and was the worst staff here iv delet with she should be fired for offering sexual favors for hotel rooms and also checked in came down asked for pool towels there was none and asked her if she could give me a extra towel said no ur husband come get it also caught her sleeping and not taking care of customers having to wake her up so I checked out because of the nasty staff they had sorry but truth hurts great day u lost my business for ever

Absolutely disgusting rooms with stains on sheets, bugs in the room all over the walls, and the…read morecherry on top, they wouldn't give full refund, they just want to charge less to make you sleep in the nasty room for multiple days.

I will start with its family owned and they are very nice. We have stayed here multiple times over…read morethe last 3 years as my daughter attends SHSU. Still a pleasant stay, but it seems the cleanliness has gone down. Found hair in tub, stained sheets (they seemed clean, but still...), old food crust on the top bedspreads, and the room had an old stale smell. The beds are still hard IMO, but I brought my mattress topper for that reason. The pros: it's very affordable, but I'm willing to pay more for peace of mind (and perhaps a softer bed). Sad to say I think this will be our last stay.

Excellent stay! Rooms were fresh, AC worked (we all know how that usually goes), easy check-in…read more Don't be put off by the fact it's not near all the big stores and restaurants; it's peaceful and you don't hear the Highway or have store-front and parking lot light peeking through the curtains. Clean, fresh, and not the same old pastels and beige everything. You won't get the big breakfast buffet in the morning, but overall it was a great experience. Definitely worth the price and I would stay again.

NO HOT WATER, NO POOL, NO WI-FI. Please read the reviews before you book at this hotel. The front…read moredesk does not alert their guests that there is no hot water or Wi-FI, nor do they offer to refund your money for departing early due to no hot water. Please file complaints with Choice Customer Service at 800-300-8800 and/or the owner of this hotel, Akashbir Mann DBA Sandman Holdings, 4745 Trowbridge Court, Granite Bay, CA I filed a formal complaint with Choice Customer Service and was given a refund for the unused night

DO NOT STAY HERE!!!! IT IS NOT SAFE!!! If I could put a negative number, I would. When my daughter…read moregot her bags after checking in, she went to her room and the man who checked her in was IN HER ROOM!!! She was already creeped out by him when he checked her in, but this is inexcusable!!! Thankfully a friend had gone with her to make sure she got in safe. I cannot imagine what could have happened if she were alone! THIS PLACE NEEDS TO BE SHUT DOWN!!! THIS SHOULD NEVER HAPPEN, EVER!!!! I have already reported this to Choice Hotels. She is safe now at a different hotel but was so scared.